Senti-me defraudada com a publicidade enganosa sobre a existência de um wellness center que na verdade não existe.Como o inglês dos funcionários é muito pobre, também fiquei descontente porque houve dois enganos no room service que pedi. Por fim, notei uma clara falta de formação do pessoal em atendimento ao público, sobretudo, ao telefone.
The hotel stuff was friendly. The breakfest could be better and and warmer.
Silence, view , clean , food . the smoke smell in the room , from previous visitors
The staff service was perfect , they were very helpful and speak good english. Free wireless internet is a good service. The bathrooms need maintenance if not change, some have leaks and others have some bad smell. Also breakfast buffet should be more diverse and should have mineral non-carbonized water available.
For €30 a night I was expecting this hotel to be a real dive, but I was wrong.... In fact I was very impressed by the hotel. I have stayed at hotels costing 4 times as much but still not as good as the Hotel Olimp. I couldn't fault the room, which was well furnished, clean, quiet and warm. (I had booked a single but they gave me a double at no extra cost). The bed was comfortable and contained no bedbugs. Staff were very polite, friendly, and helpful. Breakfast was sufficient. Really a very good hotel and excellent value for money. They even gave me a gift when i left! :) If I ever return to Cluj I will deffinatly stay at this hotel again!! The hotel's quite a bit away from the historical city center - about 20mins walking, or a short taxi ride away (cost about €3)
Staff was very friendly and helpful. Free WiFi. Clean room. Small room, with very dark and out-of-date interior and small one-person bed. Hotel is situated next to a very busy road; not a nice location to wander about.
Good staff and good restaurant to get lunch! Untidy table of breakfast with no dish to use!!!