great staff cooperation and assistance. the elevator did not work
Very friendly and helpful staff, the rooms are large and clean and mine had a balcony.
The housekeeping was wonderfur The people at the front desk were rude and indifferent and thought that working there was beneath them but they really should have been working on a garbage truck as that is where they would not have to speak to paying customers.
Large, clean, air-conditioned room. Unlike some hotels we were able to leave the air-con on all day (handy in the hot summer). Long-ish walk to town (30-45 mins), which I didn't mind and in any case taxis in Cluj are cheap. Decent restaurant next door too. Noise during the early hours from people leaving the bar/night club next door.
I stay here each time when visiting Cluj since 3 years.There are many nice-looking,better located hotels of same price range but I've never tempted2change.I feel secure,calm,pampered here.At each visit signs of continuous maintenance and continuous implementation of new things/improvements in interior&services. Owner greeted me by"welcome home" last week-well,that's it! Love the place&people 1. Lack of elevator which front desk staff compensates at 100% but I don't feel nice seeing them tortured by my always huge baggage/ 2. Night bar- seems female are not welcome here so no way to spend part of the night on site;if a female would like to chill out, should move to city center (quick&cheap by taxi)./3.Gym room would be a plus
The cleanliness and the friendlyness of the staff. They arranged all our trips.
Food quality and assortment in the restaurant is high level, with good value. Room is OK, huge amount of TV channels. :) Correct mini bar. Safe parking is limited. Bathroom could be better, there is no lamp for cosmetic purposes. To much noises and light at night, night strip club too loud if door was opened (till 5 a.m....).
Excellent choice, very spacious rooms very clean and comfortable.
Stuff was very helpful. n/a
Guests should be aware the nightclub is a lap dancing club