Prós: At this kind of rate, their buffet breakfast is really good! We stayed for 3nights and we had 3 different sets of breakfast.ü The bed is really comfortable and the staffs are very accomodating. We had...
Contras: The a/c is a bit noisy but it is really cold so i don't mind the noise.ü and the room lighting is a bit dark...
Prós: Staff was extremely helpful, friendly, and responsive. Accommodations were clean. A/C worked really well. Wifi was pretty good. Great location near the central public square. Breakfast was good ...
Contras: Nothing! The place was terrific!
Prós: Clean, friendly staff and good value for money.
Prós: I liked the very accommodating personnel of the hotel. The breakfast food were also served well and I liked the veggie salad. The sausages also tasted good.
Contras: There is quite limitation in the water supply in certain hours of the day especially that we are staying at the 2nd floor.
Prós: food was great and the rooms were perfect
Contras: the staff could have been more friendly and accommodating
Prós: Breakfast was simple but decent. Comfy beds. Clean. Center of the city
Contras: Terrible wifi
Prós: Room was great, clean and spacious. Breakfast was good.
Contras: Toilet did not have enough pressure to flush thoroughly. Was only able to use only WiFi once for 2-3 hrs early morning during my stay - I was told the ISP had problems but when I was in other places ...
Prós: Accessibility is its best asset. Basic accommodation but close to commercial establishments and it's fairly quiet, too.
Contras: The wi-fi wasn't working.
Prós: Almost everything. Clean, comfy, staff is helpful.
Contras: Food is just so-so.
Prós: Buffet breakfast is great. The room is spacious. The ambiance is nice.
Contras: Wifi is weak.
Prós: The rooms were nice but they tried to put in too much furniture making it feel cramped. I liked they had a coffee machine but there was no coffee or was there a place to plug it in unless you moved it to the bathroom. It was nice they had a fridge--but no place to plug it in.
Contras: The location is really bad--on a dark street lined with nasty bars. All night long they played Karaoke on the street where this hotel is located. The music as so loud it vibrated on my pillow and we were on the second floor of the hotel. I slept very poorly. The breakfast is not the best either.
Prós: I like the location as it is accessible to all with affordable price
Contras: There is not much of facilities like hair dryer, tea and coffee amenities and , kettle, considering that it is a "hotel".
Prós: restroom Toilet bowl is messy . no bedroom slipper. rom key card is not working properly .
Contras: messy around corridor
Prós: The accessibility is perfect. Proximity wise? It is a win win choice.
Contras: The door of my room is hard to open. Maybe it's just my room though. Also, house keeping rules aren't flexible.
Prós: Good hotel for short stay,good bed And bathroom,price is really good for what u get,opposite mall And friendly staff
Contras: WiFi bad, need to reboot again And again, very noisy in evening. People dont care guest want get sleep
Prós: Friendly staff
Contras: Poor wifi connection
Prós: The hotel was affordable
Contras: Very bad customer service. The front desk had the nerve to tell me that 'everything in the hotel is BY REQUEST.' They did not clean my room because I did not request it to be cleaned. Really...
Prós: Near DFA
Contras: Elevator is out of order
Contras: Poor wifi connection
Contras: The shower needed repair.
Prós: Very accessible with a mall beside it and at a very affordable price.
Contras: The main access road at night is not well lit.
Prós: Very good value for money and good location.
Prós: I like the wifi connection because of it's high speed. The staff are accommodating. The bathroom is clean.
Contras: The room is quite small, especially the double bed. The view is not so good. The breakfast served is cold.
Prós: The Staff are so accommodating.
Contras: Constant loss of power.
Prós: Excellent service and friendly staff
Contras: Temperature of the room is poor; Water supply is also poor.
Prós: Great place, small room but strong Wifi and free breakfast. Only 150 pesos from the airport if you take the van. 7-11 store down the street and fruit market too.
Contras: Was all good.
Prós: ~the staff are very friendly. ~the breakfast was good. ~wifi is available all over the place.
Contras: ~the check-in time was 2pm, however when we arrived at the inn we were asked to wait for half an hour because our room was not yet cleaned. ~water pressure was weak. ~very small shower area.
Prós: My family thinks, the hotel was very friendly and helpful The food (breakfast) is excellent and value for money.
Contras: Can not say much as we did not stay in the hotel for so long.
Prós: The room is clean and comfortable. Ine thing that I really appreciate most is the friendly staff very accommodating all of them. Thank you so much. If I happen to be around bacolod again I will be ...
Contras: Nothing so far... :-)
Prós: Being in the city of smiles, this hotel did not run out of smiles, in us, too. It was cheap but the value was greater than the amount we paid. If I will go back to Bacolod, I will surely book here ...
Contras: Like most of the hotels, wifi connection was too weak inside rooms.
Prós: The hospitality and respectfulness of the staff. I forget to show my senior citizen card for discount..Request the front desk to always ask the hotel guest/s if they seem that the guest is ...
Contras: Lack of electric lights along the corridor and the walls of the corridor should be repainted (light paint)
Prós: Clean bathroom Spacious room
Contras: Crawling roaches in Coffee shop
Prós: Friendly staff. Good hotel and clean.
Contras: Shower takes awhile to warm. Towel from swimming pool cannot be taken to the room.
Prós: Location is convenient (close to my sister and brother's place ) during our visitation.
Contras: We don't like the following: (1), Poor lighting in the room - we used torch to see what we were doing. (2) Towels were clean but beyond used by date. No bathmat provided on our first day and ...
Prós: The rooms are a reasonable size and quiet comfortable but the aircon is noisy and the hot water intermittent.
Contras: No internet for 1 day as the system was down and nobody could fix it, waited almost 90 minutes for a meal nothing special just slow/no service. It took 30 minutes to place my order and another ...
Prós: The beddings
Contras: Bathroom.. the shower no hot water
Prós: Location was great and the staff were very helpful. Good value for money.
Contras: Rooms should be spotlessly clean.
Prós: Parking is good Rooms are nice
Contras: Front desk people are not friendly and not properly trained Hot water is not hot
Prós: Good location for my work purposes. Skip the in hotel restaurant and head to chicken house just down the street for a cheaper and tastier meal!
Contras: Wifi does not work which for business travel is major problem! Consistently informed staff and was instructed to use business center computer where the cabled internet wasn't working either. Ended...
Prós: A very nice place to stay. I was very happy to have the small perks available. The Staff was very accommodating. I was very satisfied.
Prós: Good pinoy breakfast Great location Walking distance to Village mall. Facilties for safekeeping of excess luggage when doing some island hopping Gardens are also beautifull
Contras: not really anything I didn't like
Prós: The space of the room is large enough for two persons as well as the beds. Staff are all accommodating.
Contras: There were no small eateries near the place where we can eat for a minimal price.
Prós: location is just opposite side of Police station and ATM machine are just outside the lobby
Contras: This property is poorly maintained showing the wear and tear of all facilities. toilet has no bidet water tap and shower gate valve has a leak toilet bowl discoloration from limes / rust is ...
Prós: The Chinese restaurant of the hotel serves very good food. There is a convenience store right up front. Housekeeping especially those at the second floor were the U12 all-boys soccer team stayed ...
Contras: The hotel was one of the first hotels in Bacolod so its a bit old but pretty well-maintained.
Prós: The kids had a great time.
Contras: I forgot to book for breakfast.
Contras: It's just a halfway house for teleperformance staff... no privacy in the pool coz many call centre staff all over the place acting rude and loud... will not stay there again!!!
Prós: spacious room.
Contras: 1st night room smelled cigarettes! we requested for a change of room.
Prós: Nice room clean good staff quality price ok.
Contras: The hotel as also a call center all worker from call center stay in the bar or are noisy around this really not good to melange customers and worker from call center or other school etc
Prós: Housekeeping was great, pleasant and nice to deal with.
Contras: Front desk ran to our room at end of our stay for inspection. Tried to charge us for broken bed roller. Was really saddened by this poor customer care.
Prós: As a frequent traveler to Bacolod this has got to be one of the better hotels to stay at. The rooms are clean and well maintained, the staff is very welcoming upon entering and location is convenient to the shopping areas.
Contras: There really is not much I did not like about this hotel other than the fact there really is not any warm water for showering.
Prós: Finding a hotel with swimming pools is not that easy in the Philippines. With the heat and humidity, it's delightful to have swimming pools to relax in. The staff was friendly and helpful. Lower your expectations for this 3 Stsr resort hotel.
Contras: Palmas Del Mar could definitely use a good paint job and some sprucing up.
Contras: I dont like that whenever I got some orders and ask them to bring it on the room they are asking for a room service fee.
Contras: I used my sisters credit card and in paying and I have to pay back in the hotel.
Prós: The staff are friendly and very helpful. The pool area provide some form of privacy, being isolated and unseen from outside the property.
Contras: The rooms though relaxing and comfortable, would have been better if the bed areas have some carpeting, the cold tile surface is unwelcoming on bare feet. Also available rooms description should ...
Prós: Excellent value for money Very near the jeepney route Near good restaurants Cozy atmosphere Clean swimming pool
Contras: Gloomy staff Rusty towel rack and rust-stained towels Tube TV No USB plugs
Contras: Unfriendly staff. Does not know how to greet
Prós: Nice hotel good price friendly staff nice pool area
Contras: Breakfast was too expensive for what was on offer
Prós: Friendly Staff!
Contras: The room I got was next to the storage it was loud every morning! Not a great value I expected more from this room. No fridge, Old TV, slow internet.
Prós: Check out staff was very friendly and accommodating. Her name in the receipt said DON.
Contras: Towels could have been whiter. Breakfast food needs much improvement, especially the bread. Cold handle for shower was too tight; we were unable to take a proper bath in the evening.
Prós: great location and pool.
Prós: very courteous and professional staff
Contras: the shower did not work properly. There was not enough adjustment on the hot water. The bed mattress was past due on being replaced
Contras: My first meal, I asked for them to bring me a change for 1000 and didnt pay attention to the total amount for the whole thing. When he delivered the food and the change, it seems like the change didnt...
Contras: Cups provided but no water heater. No Slipper, no toothbrush. Tried to check in at 1 pm but told that check in time is 2pm. Came back at 3:30pm but was told room not yet ready. No water in the wash ...
Prós: bed and food
Contras: mini bar content migth be increased.
Prós: Great Shower
Contras: Wifi weak in room.
Contras: No wifi. Food not so good.
Prós: I liked the size of the room.
Contras: I thought it was comparable with the same amenities and service quality of their hotel in Coron but it was overrated. There was noise from the parking lot entering my room. I could hear the cars ...
Prós: the size of the room
Contras: clean ,windows etc floors , skirting, tell the truth on arrival
Prós: Location was good it's just off the main highway close to the mall and restaurants
Contras: Horrible in room wifi wouldn't stay here if I were a business traveler!!! Restaurant/Cafe the food is poor,cause you cook at home it doesn't mean your ready too cook for paying public and ...
Prós: The price for the night was the only good of this hotel
Contras: Upon entering the room I noticed the condition of the room. The sheets were old and dirty , the furniture was dated and run down , the shower was slow to drain so it was like having my own indoor pool while showering. Also the air conditioning did not seem to work and kept making noise while running and even while shit off. My room offered a free breakfast but even the breakfast was beyond horrible. Everything they served was not warm but rather cold. I am a frequent traveler to Bacolod and travel here every 2 to 3 months. I have stayed at many of their hotels and this one was by far the worst. If you are planing to stay in Bacolod I would recommend the L Fisher hotel by far the best hotel in Bacolod.
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