Location Broken lift (we were almost stucked into one), not everybody in the staff were friendly, specially with the brazilian part of the visitor (it were only friendly when my german boyfriend spoke with her), very small room, when I did the reservation I asked for couple bed and even in this way they didnt provide and not even gave a reason.
O atendimento dos funcionarios, estacionamento privativo, local agradavel.
The christmas "souvenir" at the end.
location, old traditional style building no receiption, no way to take keys without phone call to the staff
It's situated in the very heart of the Potsdam old town and it's very easy to get anywhere you need. Furthermore, the room was very nice and comfortable, with small kitchen and all kitchenware included, shower, wooden furniture and very soft bed, as well as TV and wireless Internet. I got more than I needed :) Overall, I was very satisfied with my stay in the pension.
Polite staff, large room, close to the city center, changed reservation dates easily. No reception, calling the owner required but it is not a big problem.