Avaliações recentes
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9,2
Prós: Staff was very friendly and the pick up and drop off was a simple process.
Contras: N/a
avaliação de
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10,0
Prós: The woman in the counter was really nice and gave us all the information we needed. The car smelled good and didn't have anything to worry about.
Contras: Give the full price on the internet (with the Insurance and taxes), so tourists know for sure what they are going to pay.
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10,0
Prós: Easy pick-up and drop-off
Contras: Nothing
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6,4
Prós: Staff was professional and efficient.
Contras: Rental car companies (and Kayak itself) really need to stop recording so much information. The rental company does not need to *scan* your ID -- that's guaranteed identity theft down the line. Corporate release of private identifying information is criminal conduct and should be treated as such: The executives who approve data collection and the employees who actually collect it should be criminally liable for data breaches. All they need is to visually confirm the home or mailing address you supplied. The state already knows how to find you, if it comes to that.
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8,8
Prós: choosing any car in the row.
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9,6
Prós: Pick up and drop off was a breeze. Great price for one way drive. Liked the car.
Contras: The car smelled like people had been smoking in it.
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9,2
Contras: When we picked up the car there was only one attendant (who was very nice) at the check-in desk and the line was long. Had to wait a good 20-25 minutes. Some people left and went to another rental agency. Also we were told to take any “mid size” car. And it was written on the paperwork we were handed at the counter. There were no mid sized cars in the garage. There were compact, intermediate, etc etc. NO signs said “mid size.” There was only one attendant in the garage as well and lots of customers with questions. So we had to wait again. And then when we asked where the mid sized cars were, the female attendant was pretty rude and impatient with us —- probably because she was spread really thin being the only attendant on duty in the garage. Ps: apparently mid-size and intermediate are the same. But the check in guy didn’t tell us this and no cars are marked mid size so it was quite confusing. Drop off was great!
avaliação de
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10,0
Prós: I used the self-serve kiosk and it was easy to make couple of choices and print my pickup receipt. The car was pretty clean and i’ve plenty of mid-size car options to choose from. I did drop the car at different location and it was pretty quick and the personal was very helpful for navigating me to get out of the rental car service area.
Contras: Information about toll tags could have been better and should be charged at normal toll rates and have it available at free of cost. This can be add-on service for customers at free of charge, pay only when used.
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3,6
Contras: Over $100 of taxes and fees is insane.
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7,2
Prós: Staff was friendly, and the pick-up and drop-off were easy.
Contras: You charged me $100 for bring the car back early. I was penalized for giving you extra time with the vehicle! I can expect not getting a refund for the extra days I didn't use. But to charge me extra is ludicrous.
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10,0
Contras: It would have been better if there was no additional cost for your spouse to drive since we are on the same insurance policy. Other than that, the rental was great.
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10,0
Prós: the staff was very helpful with an issue during drop-off
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9,2
Prós: Staff was very friendly and the pick up and drop off was a simple process.
Contras: N/a
avaliação de
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10,0
Prós: The woman in the counter was really nice and gave us all the information we needed. The car smelled good and didn't have anything to worry about.
Contras: Give the full price on the internet (with the Insurance and taxes), so tourists know for sure what they are going to pay.
avaliação de
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10,0
Prós: Easy pick-up and drop-off
Contras: Nothing
avaliação de
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8,8
Prós: choosing any car in the row.
avaliação de
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9,6
Prós: Pick up and drop off was a breeze. Great price for one way drive. Liked the car.
Contras: The car smelled like people had been smoking in it.
avaliação de
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9,2
Contras: When we picked up the car there was only one attendant (who was very nice) at the check-in desk and the line was long. Had to wait a good 20-25 minutes. Some people left and went to another rental agency. Also we were told to take any “mid size” car. And it was written on the paperwork we were handed at the counter. There were no mid sized cars in the garage. There were compact, intermediate, etc etc. NO signs said “mid size.” There was only one attendant in the garage as well and lots of customers with questions. So we had to wait again. And then when we asked where the mid sized cars were, the female attendant was pretty rude and impatient with us —- probably because she was spread really thin being the only attendant on duty in the garage. Ps: apparently mid-size and intermediate are the same. But the check in guy didn’t tell us this and no cars are marked mid size so it was quite confusing. Drop off was great!
avaliação de
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10,0
Prós: I used the self-serve kiosk and it was easy to make couple of choices and print my pickup receipt. The car was pretty clean and i’ve plenty of mid-size car options to choose from. I did drop the car at different location and it was pretty quick and the personal was very helpful for navigating me to get out of the rental car service area.
Contras: Information about toll tags could have been better and should be charged at normal toll rates and have it available at free of cost. This can be add-on service for customers at free of charge, pay only when used.
avaliação de
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10,0
Contras: It would have been better if there was no additional cost for your spouse to drive since we are on the same insurance policy. Other than that, the rental was great.
avaliação de
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10,0
Prós: the staff was very helpful with an issue during drop-off
avaliação de
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6,4
Prós: Staff was professional and efficient.
Contras: Rental car companies (and Kayak itself) really need to stop recording so much information. The rental company does not need to *scan* your ID -- that's guaranteed identity theft down the line. Corporate release of private identifying information is criminal conduct and should be treated as such: The executives who approve data collection and the employees who actually collect it should be criminally liable for data breaches. All they need is to visually confirm the home or mailing address you supplied. The state already knows how to find you, if it comes to that.
avaliação de
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3,6
Contras: Over $100 of taxes and fees is insane.
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