Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de San Juan
|janeiro||Melhor época para evitar as multidões, com uma queda média de 3% no preço.|
|março||Época mais popular para voar, com um aumento médio de 12% no preço.|
Preço médio de ida e volta
|620 €||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|610 €||ou menos|
Boa oferta só ida
|348 €||ou menos|
Não há voos diretos para este itinerário disponíveis na KAYAK. O voo com escalas mais curto é 17h 25m
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos para Portugal.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para Portugal se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para Portugal com uma companhia aérea e voltar noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para Portugal até 3 dias antes ou depois das datas que preferes. Depois, podes escolher os voos mais convenientes.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "It was crew amazing"
Prós: "NOTHING. Flight was canceled with no alternative."
Contras: "Flying a plane to a destination."
Contras: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"
Prós: "Good food, good crew, free beer"
Contras: "Late by 20 minutes. Touchscreen is starting to go out."
Prós: "Perfect take off and landing. Very smooth flight with good service"
Prós: "I really liked the selection of food, beverages, and movies"
Contras: "Economy is SO cramped for such a long flight."
Prós: "The crew was very helpful."
Contras: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
Prós: "patience n attitude of crews"
Contras: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Prós: "The food is the only good mentioned"
Contras: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Contras: "Delaying without notice and luggage lost"
Prós: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Contras: "Check-in was very slow."
Contras: "Seats, food and service"
Prós: "Onboard food was good"
Contras: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."
Prós: "great crew and flight!"
Contras: "We would have loved to have been able to easily upgrade to business class but weren't able to."
Contras: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."
Contras: "Passport control"
Contras: "they lost my lagge and I been in JFK airport waiting over 2 hours I am soo upset it is a very bad experience I hope they found my stuff"
Prós: "Food and movies where good"
Contras: "I paid for internet and it didn't work. Was told that I disntvoay, so I paid a second time still didn't work. Was billed twice and never was able to connect."
Contras: "Wish they used a large plane like the Istanbul to MIA one."
Prós: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."
Prós: "Plenty of room Nice multimedia screens"
Prós: "It's really cheap prices"
Contras: "But it's gives wrong books"
Prós: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Contras: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"
Prós: "Food, service, comfort packs."
Prós: "The flight itself was smooth . Aircraft looks better than usual ones on this route . Istanbul -lagos though with very little leg room ."
Contras: "The food is a total zero. Food is presented to human being like begged on the street . Pasta with just tomatoes sauce ? No meat , chicken or fish absolutely empty . The chicken meal had like 2 spoons of riice thrown in . Food was very unappealing . For a flight of about 7hrs it could have been better. My flight from U S to Istanbul was perfect . Meals , service ,bathrooms all good . Please they need to improve on the African route or stay off the route ."
Prós: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Contras: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."
Prós: "I loved the free tour of Istanbul that Turkish Airlines offers for thsoe who have long layovers there. The flight attendants were constantly walking through the aisles to hand out food, beverages, and other amenities. Very good movie selection. Turkish Airlines is my new favorite airline!"
Contras: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."
Prós: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Contras: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"
Prós: "The crew and the service. Plus the choices for entertainment"
Contras: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."
Prós: "Love this airline!!"
Prós: "Plane was new and clean. Food was fresh and tasted good. Entertainment included a wide variety of new movies and TV shows."
Contras: "Service was mediocre and poor at times. The staff did not communicate with the passengers. There was an hour delay in take off as we sat on the plane and no explanation. There was also some delay in landing which seems due to poor weather but not communication. They seem nice but could use better training."
Contras: "Good floght"
Contras: "Delay in receiving luggage ,"
Contras: "I have 4 lost baggages, didn't arrived Miami"
Prós: "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
Prós: "I love the comfort and hospitality offered by the Turkish"
Prós: "In general I like all the comfort that offers Turkis Airlines to their customers."
Contras: "There are some employees there are not so kind. When ever a customer request for assistance."
Prós: "Large set of movie choices to pick from."
Contras: "Disappointed that I couldn't choose my meal options - was given a menu that said you could pick between more than one meal. But every single time the food cart arrived (6 total among 4 flights), was told there was no options."
Prós: "Comfortable enough for a long flight, but not worth the price we paid."
Contras: "Price of ticket was too high even for economy class travel and flight was VERY late to leave and VERY late to arrive."
Prós: "Loved all around."
Contras: "I loved it."
Contras: "Aggressive staff, terrible food"
Prós: "The crew is professional yet very courteous and friendly."
Contras: "because of turbulence, they stopped serving food and beverages in the middle of their service but it wasn't that shaky. I've been in worse flights and they still served the food. they did not stop midway."
Prós: "Food and entertainment."
Contras: "Disorganized boarding and lower than average leg room"
Prós: "Food tastes great. Kept me full the entire time."
Contras: "Display panel for one of our seats was broken and after asking to have it reset, staff was not attentive to make sure issue was resolved before moving on. If you're going to be on a flight that long...you want to have your entertainment, and don't want to keep bothering someone to have it work. Also seats were cramped compared to other airline planes and staff seemed to not have an issue that there were some other people on the plane drinking bottles, getting drunk and loud."
Prós: "Flight attendants were great!"
Contras: "Food not what expected."
Prós: "Everything was great. Seats, service, flight, crew."
Contras: "Not a thing!"
Prós: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
Contras: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
Prós: "The crew was amazing and smooth flight"
Contras: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Prós: "Fast service and precise timing"
Prós: "Great comfortable seats"
Contras: "Crowds in airport"
Prós: "Comfort is excellent"
Contras: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Prós: "Clean plane. On time"
Contras: "They have to improve the boarding process a bit."
Prós: "Smooth ride"
Prós: "Flights were both timely"
Contras: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Prós: "Amazing service from crew"
Prós: "The entertainment"
Contras: "Space between"
Prós: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Prós: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Contras: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Contras: "If it had left on time Waited 3 hours at the airport"
Contras: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Contras: "Bigger personal space"
Contras: "No room to move very cramped"
Prós: "Good food, entertainment and Delta Comfort section worth the extra cost."
Contras: "Boarding at JFK a nightmare."
Prós: "Lisa @ the Boston Delta check-in counter is AMAZING! She's super helpful and essentially saved our vacation! Her coworkers say she's the best and I couldn't agree more! Delta is very lucky to have someone like Lisa on their team!"
Contras: "Nothing to complain about! If I really head to be picky maybe the in-flight meals were smaller than I expected. But again, nothing that bothered me"
Prós: "Excelent flight excelent service.."
Contras: "The entrance in the gate to the plane always disorganized"
Prós: "Nicer plane"
Contras: "One stewardess almonds mowed me down with cart"
Prós: "Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight."
Prós: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
Contras: "Entertainment system wasn’t working"
Prós: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Contras: "Best flight, security our always the downer in traveling."
Prós: "I like the fact that entertainment and technology is always good."
Contras: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
Prós: "Delta is professional and safe. The best fares ever."
Contras: "Lack of food/snack choices. Seem like a shortage on ice."
Prós: "Service was great, crew was responsive, snacks were good per usual."
Contras: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
Prós: "Everything in 1 class"
Contras: "Flight delay 5+ hours poor Service"
Contras: "The bulkhead sears had no electrical outlet"
Prós: "Great selection of movies to watch."
Contras: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."
Contras: "Cancel my flight at 7:50 am to 1:50pm"
Prós: "Quick and easy flight. Took about an hour and twenty minutes."
Prós: "Very clean plane and comfortable. Great friendly crew and very good service."
Contras: "Wifi service was slow but acceptable. Not a big issue."
Prós: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Contras: "Liked everything."
Prós: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Contras: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
Prós: "In flight entertainment interface and options were great!"
Contras: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Contras: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
Contras: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."
Contras: "Headphones suck"
Prós: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
Prós: "The onboard entertainment system was awesome.seats were comfortable."
Contras: "Flight was a bit bumpy."
Prós: "The gate agent was very helpful."
Contras: "The seat was very tight because the person who was next to me leaked over the arm rest into my space. I had a window seat. Also I had a torn ACL and requested a seat with more leg room and it was not assugned."
Prós: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."
Prós: "Very friendly crew, very clean cabin, very comfortable seats"
Prós: "Inflight services"
Contras: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Prós: "Seats very comfortable"
Prós: "nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever."
Contras: "They need to care about their customers and care for their customers better. They have a lot to be ashamed of."
Prós: "The flight was quite comfortable."
Contras: "I find it hard work doing such long flights these days."
Prós: "Salmon dinner was the best dish Lufthansa ever served"
Contras: "Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever."
Contras: "Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom."
Prós: "There were so many refreshments and meals for just a 6.5 hour flight. The movie selection was great."
Contras: "Some of the attendants could have been friendlier, but overall they were very available and helpful."
Prós: "The flight was on time, perfectly organized, excellent flight attendants and efficient service"
Contras: "There were no negatives (and rarely are with Lufthansa)"
Prós: "The crew was great. The sandwich was tasty. And, I loved the leg room!"
Prós: "Great selection of entertainment"
Contras: "Food was not what I’m used to on Lufthansa"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Contras: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "Very attentive staff Good info from captain and flight crew Nice individual TV"
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Contras: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."
Prós: "Crew was excellent."
Prós: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contras: "No complaints."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "Good service"
Prós: "Food was good. The flight left on time. There were so many movie options."
Contras: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."
Contras: "No entertainment on this flight"
Prós: "Very clean"
Prós: "Slept like a baby with no interruptions."
Prós: "Multiple bathrooms located downstairs. Modern new plane"
Contras: "Movies were old. No real new releases. Food was terrible"
Contras: "Not making the flight dinto issues caused by the airline."
Prós: "1. I like the plane and the comfort of my seat. 2. I was pleased to find my luggage in Athens as Lufthansa was the only airline that in the past twice had misplaced my luggage and had to wait for one day to get them. 3. The flight arrived at the scheduled time and going through the airport , security to my connection was especially easy. 4. The sandwiches also at the airport were tasty."
Contras: "1, It isn't really a 100% complaint because I'm also responsible. As I was waiting for the dinner to be served it took more time and I felt asleep watching a bad movie, so I missed dinner when I finally woke up. This is the reason I have no opinion about the food. My sole complaint is about the general practice in all airlines that they serve first the slim minority that does not eat meat. Democracy means that the majority should be served first. Unless the airlines consider the vegetarians as some kind of sick people! 2. The crew didn't offered us enough liquids during the flight and the excuse that they didn't wish to disturb our sleep is too lame."
Contras: "Houve um atraso na saída de Munique."
Contras: "There was nothing I did not like about my flight"
Contras: "Flight delays,...."
Prós: "WiFi on long flight from Detroit to Frankfurt"
Prós: "No vegetatarion food on return flight"
Contras: "No vegetarian food on return flight from Frankfurt"
Contras: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Prós: "Houve atrasos mas saídas"
Prós: "Entertainment and staff were great"
Contras: "It wasnt comfortable and i wasnt able to sleep at all"
Contras: "cramped. people are getting taller and taller. seats are getting closer to each other."
Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"
Prós: "The people, the service, the seats, the timeliness... (I did not fly from Washington to Munich on Lufthansa; I flew back on Lufthansa.)"
Contras: "Nothing. They were great."
Prós: "Got me to Nuremberg"
Prós: "Solid selection of new release films."
Contras: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."
Prós: "I ordered gluten free meals on both of my longer flights and the crew seemed to have difficulty distributing them to the appropriate seats. My flight from Boston-Munich was fine but on my return trip from Frankfurt-Boston, I didn't receive a gluten free meal and the passenger behind me was given my gluten free snack."
Contras: "No food service for a evening flight. Delayed because of a toilet problem."
Prós: "excellent seats, service, food, entertainment."
Prós: "Flight was grest"
Contras: "Very relaxing and smooth flight"
Prós: "Excellent service all around"
Contras: "They don't board with any structure. It is a big free for all."
Contras: "That they would not cancel the flight two days prior"
Contras: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"
Prós: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Contras: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."
Prós: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Contras: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."
Prós: "The crew was really nice. They were friendly and genuine."
Contras: "Infotainment system"
Contras: "The check in process is terrible and very inefficient."
Prós: "Everything was perfect"
Contras: "They take you headphones half an hour before landing"
Prós: "Entertainment was ok, had holl rodarte options and good variety"
Contras: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"
Prós: "The food included veal."
Contras: "Departure was 1 hour delayed."
Prós: "The flight went as expected. there were no surprises."
Prós: "Clean and friendly crew."
Contras: "No food or drink and a single checked bag was extra money."
Prós: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"
Prós: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."
Contras: "Não apanhei o voo."
Contras: "Não apanhei o voo."
Contras: "more comfortable seats and space, better food"
Prós: "Clean and fairly new aircraft. Good flight"
Contras: "Ground staff more helpful"
Prós: "Got In ahead of schedule"
Contras: "The boarding process"
Contras: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
Contras: "No hay distraccion ni almimentacion,. El vuelo era largo de 2:45 h y siendo iberia pense que seria mucho mejor que ineria express"
Prós: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Contras: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"
Prós: "Boarding was excellent and crew also food was good."
Contras: "Seats to small. Like sardines for 8 hours. Almost no leg room"
Prós: "The food could be better"
Prós: "Same as the first flight. Great luggage transfer."
Contras: "Middle seat"
Contras: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"
Prós: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Contras: "They ran out of the chicken meal"
Prós: "Flight attendants were very nice."
Contras: "Boarding is a hot mess, and you stand in line forever for nothing. Food never has a vegetarian option - it's 2017, time to change that.The movies are the same traveling west and east. Lastly, the power station at my seat did NOT work."
Contras: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Prós: "Nothing in particular. Very standard."
Contras: "Before boarding, crew member had each of us throw our carry on luggage through a hole in the wall (no, they didn't help), down a chute (yeah, a slide... not a motorized belt or anything), watching our luggage hit the ones below. No one was below to catch them, and we saw them slamming into each other, some falling on the ground. Highly disturbing!"
Prós: "Entertainment selection was good."
Contras: "Flight was significantly delayed. During this time, there was no air conditioning and it was extremely warm in the plane. Crew provided no guidance on connections at any point during flight."
Contras: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Contras: "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."
Contras: "Seats too close together for any kind of comfort level"
Contras: "The flight crew only cared about their first class passengers."
Contras: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."
Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"
Contras: "Two food options were beef or beef. Unacceptable"
Prós: "Nothing stood out."
Contras: "Late. Ineffective boarding - announcement said we would board by row, but actual boarding was by mass crowding, with no attempt by crew to improve matters. No recognition of dwindling baggage storage space meant that I had to cram my suitcase under the seat, and spend the 2.5 hour flight with my legs jammed against it."
Prós: "Missed flight as scheduled changed forward by half an hour and re-organising another flight was difficult. Had to fly from another airport in Spain and transfer was without assistance. Staff did a good job at sorting a solution. The return home on BA was excellent and very efficient."
Prós: "All went well!"
Contras: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."
Prós: "The crew members always looked me in the eye and made me feel like a human being."
Contras: "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."
Prós: "747 has smaller cabins so even economy doesn't feel like cattle class."
Contras: "Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight."
Prós: "Free entertainment (movies and games) during the 12 hour flight as well as 2 meals and one snack."
Contras: "Received 2 ham and cheese sandwiches (which became tiresome)...maybe an alternative like pb&j sandwich should be offered."
Prós: "Love Kayak. Everything excelkent."
Prós: "Got to my destination"
Contras: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."
Contras: "The clarity about baggage fees, really unclear and very expensive."
Contras: "O uso de mascara não foi obrigatório"
Prós: "Yes, it was comfortable and they r nice."
Contras: "Ummmm delayed both flights were delayed, it was annoying"
Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"
Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"
Contras: "O voo partiu com um atraso superior a 1 hora"
Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"
Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"
Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"
Contras: "Pontualidade e simpatia"
Contras: "Um atraso muito nenor"
Contras: "Pouca experiência da tripulação"
Contras: "Ontem tripulação pouco experiênte"
Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"
Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"
Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."
Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."
Contras: "Nada de mau a apontar"
Prós: "All good"
Contras: "Boarding slightly convoluted but ok"
Contras: "Vôo com atraso."
Contras: "Food was terrible ! Please change the menu ...."
Contras: "Atraso de 1h30m"
Prós: "chegar a horas"
Contras: "Tempo espera"
Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"
Contras: "Delay and food - terrible"
Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"
Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"
Contras: "It was nice to get a snack but the quality was mediocre."
Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"
Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"
Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"
Contras: "Atraso de 3h e meia, isto não é normal!"
Contras: "I was dehydrated because I could barely get enough water to drink"
Prós: "The service appeared to be good but everything was rationed"
Contras: "Atrasado como sempre... uma vergonha"
Contras: "Delay as always with TAP"
Contras: "Atraso de 2 horas. Lugares mais apertados que companhias Lowcost. Em geral bem pior que Ryanair."
Contras: "cerca de 35 minutos de atraso, num voo de 1 hora. porque o aviao chegou atarsado do voo anterior porque o congestionamento no aeroporto forçou a uma espera de 15 minutos na pista."
Contras: "O facto de o voo ter atrasado 1h, e na altura do embarque, em vez de chamarem por ordem da fila, chamarem pelo tipo de bilhete (não contando com embarques prioritários)."
Contras: "Not getting new business configuration"
Contras: "Mais uma vez atrasou 1 hora"
Contras: "Delay one hour"
Contras: "Bags didn’t arrive"
Prós: "The stewards and stewardessen were very professional and friendly"
Contras: "Legroom is getting more and more short. Delays are the motto within TAP. THis time, more than one hour at departure and more than 15 minutes waitinmg for a stand on arrival."
Prós: "Mesmo com aviões pequenos viajar na Tap é sempre um prazer."
As companhias aéreas que voam de San Juan adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos de San Juan
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos de San Juan
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos de San Juan
Teste antes do voo
Teste de anticorpos e sintomas em voos de San Juan
WaSem taxas de alteração. Pesquisa voos flexíveis de San Juan