Localização, com vista para os Alpes. Atendimento excelente. Quarto confortável. Nenhuma.
O atendimento da recepção foi a melhor que tivemos durante toda viagem na Europa. Foram muito atenciosos e pacientes, o que nem sempre acontece na Europa.
Comodidade, bem localizado, café da manhã excelente.
gostei muito da atendente Maria Teresa da recepção,nos atendeu com muita simpatia e muito prestativa.O que achei muito bom também ,foi o fato de ela falar um pouco o português, onde facilitou muito a nossa comunicação .
Conforto Melhorar o aquecimento do quarto
Conforto e localização.
o conforto, a limpeza, e a facilidade de chegar aos pontos turisticos
Excelente ambiente, ótima apresentação, relaçao custo-benefício excelente
The room was quite good and well eqquiped If Hilton is "always aiming for excellence"? One expects a lot, but. 1.If they know their neighbours are under renovation works, they sould not rent the noisiest rooms when they are not full. Especially if their guest are arriving after midnight and they know works are beginning early... 2. Breakfast at 23€ per person,not included = Breakfast for 2 costs more than 50% extra to the actual room price! More 11€ for parking: meaning room at 89€, extras at 57€!... 3.The entrance is just a small door left to the Casino,with little dignity. It was asked by e- mail, twice, a room with a view. In a Hotel with at least 14 fllors,we`re given 7th looking backyards (city is in front!)! To sum up: it was ok but far from Excellence!
O atendimento dos funcionários foi um ponto forte, a localização é razoável, ficando poucos minutos a pé das principais atrações. Apesar de fazer parte da rede Hilton, não apreciei o mobiliário em si do quarto e comodidades disponíveis.
Confortable room. Lift very small. The parking Lot is public. The location of the hotel is far from the center city.
O atendimento foi muito bom, bem como o quarto do hotel é aconchegante, confortável com uma decoração pratica e moderna O unico incoveniente é que o box do banheiro deixava estravazar água para o banheiro, é preciso melhorar
Boa localização, atendimento bom. Qualidade do sabonete fornecido é ruim. As cortinas não escurecem o ambiente no início da manhã, além de ficar sobre a cabeça de quem está deitado.
A simpatia dos funcionários e a limpeza do quarto. Ausência de Ar Condicionado e quarto relativamente pequeno.
Gostei muito do atendimento da recepcionista bilingue quando do meu check-in.Ela foi muito atenciosa e simpatica. Somente com relacao a localizacao do hotel,como chegar partindo do ponto de vista da estacao ferroviaria central.
Quarto confortável, limpo, boa ligação de internet, staff simpático
Tamanho do quarto (quarto familiar de grande dimensão)
Preço/localização. Fomos mudados de quarto pr solicitação do hotel e o outro qurto era exatamente igual, perdemos muito tempo sem necessidade. E argumentei bastante com a recepção! Não entendemos até hoje!
Petit dejeuner excelente. Internet atende as espectativas. Quarto amplo e limpo.
Everything was ok! Good location, the staff was very helpfull, the breakfast was also good, and the room was clean.
A localização é muito boa e os quartos espaçosos Melhorar o isolamento das janelas
Simpatia do pessoal do hotel, localização do hotel, serviços. Continuem assim, estão no bom caminho.
Quartos amplos e modernos, preco baixo. Apesar de informarem a existencia de restaurante o mesmo estava fechado.
Quarto com um pouco mais espaço que um Ibiz, de conceito semelhante mas bastante mais caro, pequeno almoço carissimo!! Staf frio e distante dos clientes.
Fomos sempre muito bem atendidos, o hotel é muito confortável e bem localizado
O hotel é novo, bem localizado, com todas as facilidades esperadas.O atendimento por parte dos funcionários foi muito bom.
nice decor, elevator!, good location small room & shower
Good setting and hotel was well presented. No hot water during our overnight stay.
We enjoined the friendly ,helpful people at the desk and the beautiful facility...a second time. thanks
the overall style, vey nice, cosy, and comfortable, specially the restaurant room l
The breakfast was very good, and the dinners were huge! We enjoyed the attractive restaurant, which is also where breakfast is served. The room was very well designed with lots of storage and electrical outlets. There was even a separate dressing table with an overhead light that also worked as a desk. We had a superior double at the back of the hotel, which was quiet and had a little balcony with table and chairs. I would definitely visit here again, if we were in the area. Zirl is close enough that we drove into Innsbruck the next morning for a visit. The lighting in the bathroom was such that if you used the magnifying mirror you could only see 1/2 your face. Actually, the difficulty was really the placement of the mirror. However, using the dressing table with its overhead bullet light solved the difficulty.
The hotel was a good location for a stopover on our way back to the UK from Italy. We found it easily and checked in with no problem. The room was OK although I think what is classed as 4* in England is different in Austria. We searched for somewhere to eat in Zirl but nothing stood out so went back to the restaurant at the hotel and the meal was lovely, can highly recommend eating there. There is also free wireless avaialble but only if you stay in certain rooms but you can wander into the corridor to get a signal if needed.
The dining room was great and prices were very affordable. The supper we had there was excellent. The location was perfect, very much in line with what we were looking for (we wanted to visit Innsbruck, but didn't want to stay in a big city downtown). The hotel itself was also very quaint right up against the mountains I was pleased that they had free Wifi, though it did not reach all rooms including ours so we had to do our next day research down in the lobby.
amazing finishes to room and ceiling, well kept hotel no extra facilities (eg. hot tub / jacuzzi), nothing for kids, not the best if arriving late and leaving next day as too expensive
This was a great place to stay outside of Innsbruck. If was very quaint and had a great breakfast. There are lots of things to do and experience right from the doorstep. Nothing.
Achei fantástico e uma óptima relação qualidade preço.
Bom café da manhã, quartos espaçosos e boa localização. Não há auxílio com carga e descarga de bagagens. Para um hotel dessa categoria, penso que seria viável tal serviço.
A localização e as intalações são excelentes; o hotel é muito confortavel e o serviço muito bom.
Acesso ao centro da cidade
A localização é excelente, seus aposentos são bastante bons.
Localização Carece de obras de refreshment. Estrutura e equipamentos antigos.
o atendimento dos recepcionistas. Destaque positivo para Senera, muito prestativa
Service, distance to city center.
da limpeza e conforto
Localização e atenção do pessoal.
Próximo ao centro. Nosso quarto tinha uma pequena varanda com vista para o rio Inn. Quarto muito confortável e muito limpo. Apesar de não dispor de estacionamento junto ao prédio do hotel, este era próximo, de fácil acesso e com ótimo preço. Não tenho dúvidas em recomendar este hotel.
Hotel bem situado, funcionários simpáticos, limpo, pequeno almoço bom
Hotel confortavel, limpo, funcionarios atenciosos e muito boa localizacao
Very nice room, perfekt booking per internet, friendly persons thank you there was nothing
Great welcome by staff. Close to airport and on the bus route to the city, yet outside of the city. Quite area. Free parking. Stylish bedroom and bathroom. Good food offered in restaurant Lack of tea and coffee facilities in the room.
5 minutes by walk from Innsbruck airport. Breakfast is 1st class
friendly staff, clean and quiet room, very close to the airport price for one night in not that high season is too high for the services provided
Extremely heavy construction. This is not just a remodel byut a major reconstruction wi ad addition of two floors. Customers should have been told this at the time of the reservation.
excellent location - walking distance from the airport reception is at the first floor. Need to use stairs to get there. Arriving with luggage you need to carry it
Very close to airport, good if you depart very early
Proximity to Airport, Restarant very good food
Staff was very accommodating! Comfortable rooms! Beautiful View. Awesome Breakfast!
The weather was very warm and the windows do not open. The hotel provided a fan that helped somewhat.
The room was very clean and comfortable. The breakfast was delicious. We chose the hotel because of it's close proximity to the airport as we had an early flight the next moning. A swimming pool would have been a nice facility to have. The hotel did seem a bit large and impersonal.
O hotel e muito bom.E confortavel,agradavel,os funcionarios são simpaticos.O cafe da manhã e excelente.So a localizacão não e tão elogiavell,porque ha lugares mais bonitos na cidade,mas,de qualquer forma,tudo e relativamente perto.
hotel moderno, com facilidade de acesso à internet, quarto confortável e banheiro confortáveis e limpos. sistema de ar condicionado barulhento. pedimos para trocar de quarto e fomos atendidos, mas o problema persistiu no quarto novo...
Pequeno almoço fabuloso no que se refere a acolhimento e simpatia, variedade, qualidade e apresentação. Quartos com duas camas tipo Alemão. Colchão e almofadas demasiado moles.
do café da manhã melhorar o centro de fitnnes, a sauna é péssima.
O café da manhã é excelente, o hotel com quarto pequeno mas confortavel e moderno pois foi recentemente reformado. O pessoal da recepção é atencioso e dá boas dicas de restaurantes da cidade. Sempre que necessario, um manobrista disponibilizava nosso carro na entrada principal. O chuveiro é realmente um chuveiro e nao uma ducha. A bancada do banheiro é muito pequena.
Atendimento do staff,localização Barulho externo devido à localização.
uma boa localizacao sim servico de quarto deve ser todos os dia
óTima localização, pois é anexado a estação de trem, é silencioso, limpo, tem internet free.
A proximidade com a Estação Central, basta atravessar a rua, porém fica um pouco distante do centrinho, que é mais interessante de Innsbruck. O hotel é de padrão Ibis, os funcionários são educados, porém frios. Não souberam responder muitas perguntas que fiz e deixaram a desejar neste quesito.
limpeya, wc bom.
A localização é excelente para quem chega de trem. Perto do centro. O atendimento dos pessoal também é excelente.
Todos pontos foram bons
O atendimento do hotel é brilhante, instalações excelentes, restaurante de qualidade excepcional. Equipe e família Perger estão de parabéns ! Gorgeous hotel ! Estacionamento de autos.
Hotel bem localizado e sossegado.Quarto excelente.
Do local do hotel, do conforto.
O atendimento de check in ótimo. Hotel com corredores amplos e de fácil transito com bagagens , amplos apartamentos. Ótimo banho. Estacionamento facilitado. Ótimo café da manhã.
Dos funcionários da recepção, café da manha excelente, do café expresso e chas de cortesia self service
Este hotel não tem categoria para uma classificação de 4 estrelas.
very good value for costan excellent location right in the old city
The location is fabulous - 50m from the Golden Dachl in the centre of Innsbruck Old town, 500m to the Hoffburg which has just reopened. Comfortable hotel, ideal for seeing Innsbruck.
It is very good location,just near super restaurant,not far more important museum.Clean. too old,it is always smell chip food,breakfast is terrible,
Location, location, location....very good restaurant, excellent vine cellar...staff very friendly... furniture from 70's
The location and above all the friendly and helpful staff everything was super
good restaurant with delicious food and good price. Location close enough to the city center and highway.Comfortable beds and big bathroom. Friendly staff. did not feel like a 4 star hotel. We were disappointed to find out that our room was in a building across the street from the main hotel/bar/restaurant. The room had a very modest setting. The storage space in the room is ok for a short stay for a pax of 4 but could not imagine our stuff fitting in for an entire ski week. There was only one english channel on tv. The bathroom did not have toiletries sets for guests (shampoo, shower cap, etc.) - only soap dispensers mounted on the wall. Lack of hotel related info in English. The room smelled of smoke despite the 'non-smoking' sign on the door.
Excellent ambience? Courteous Staff, quick reponse, felt like a homely atmosphere No chance
the restaurant and the kitchen comfort in the apartment for 4 was poor
Very helpful reception staff. Good parking.
Excellent food - both dinner and the buffet breakfast. Quiet despite location near motorway and fire station.
A nice view of mountains, easy parking right by a hotel building and a very tasteful breakfast. Wellness facilities weren't as good as I expected. The sauna had only 70 °C and the steamroom had almost no steam inside...
Nice room, friendly staff especially the owner. Lovely food. No air conditioning and our room backed onto motorway so quite noisy
Staff very friendly.Food very good.Large comfortable room with large well appointed bathroom.Quiet location fairly close to city centre.Good free parking facilities.Traditional Austrian style decor. The hotel was a bit difficult to locate on arrival.The travel instructions referred to street names which were not obviously marked.
Cabin-like style, excelent bathroom, big rooms, beutifull waitress Stephanie, tasty home brewed beer, good food, great outdoors.. will visit more times.. recommaned
Very pretty building in clean and quiet location Very traditional Austrian Very friendly Own beer I would like to have seen smaller food portions!
The hotel was good value for money, the staff spoke good English and were freindly and helpful It was right on a very busy main road with no pedestrian crossing opposite the hotel. crossing the road to get out was a nightmare especially with kids. The hotel is not 5 mins walk from the old town of Innsbruck as stated on your website, more like 15 to 20 mins
Location, in nature with view over the river, but still at walking distance from city center. The family atmosphere within the hotel was perfectly nice. The old building but still modern and clean gives a nice combination. The presence on a road with relatively intensive traffic might be a bit noisy
They have iron for pants in room At 20h00 no one was there (they left the keyroom in a vase), the room was frozen despite outside it was snowing, no assistance, they say:"Its not our guilty the building owner dont open the heating", I ask for electric heater they say "We cant bring you one" without justifications or excuses.
The room was spacious, clean and tidy. Bathroom was great, very comfortable. It's just above the main road and without any aircon. A bit too noisy when the windows were open. It was also ridiculous that no one was at the reception and the entrance was locked when we checked in on one Sunday afternoon. We made the booking through Booking.com and were not told how to find the key which was underneath the flower tray in an evelope.
Family-run hotel with personal service in excellent English - breakfast divine. No comment
Close to our daughter who lives in Innsbruck. Staff were friendly. Worn decor, dirty stained carpet, no proper curtains and right by road so every car driving past at night shone headlamps into our room although on 1st floor also extremely noisy as traffic very fast and as no airconditioning had to keep a window open. Did not get much sleep although the beds were not uncomfortable. Bathroom very small and dull and shower had very little water pressure. Also had an unpleasant smell if door left closed. Not much parking and were encouraged to double park but this would have inconvenienced other guests which we found to be a strange idea as people might want to leave earlier than the owners of the car blocking them in. Reception did not keep track of registration numbers so could not aid guests.
The beds were very comfortable, the room was spacious and the staff were very friendly The bathrooms were dated and small
It was very nice in the Austrian sense of the word - kind, attentive staff. However reception closes at 7 p. m., so beware if you arrive later. It was a little bit hard to find it. Do not turn into the first street of the same name, which goes steep up the hill (if you happen to arrive from Salzburg or St. Johann in Tirol), just follow the stream of Inn further.
Friendly, clean, one of the best Euro-breakfasts at a hotel.