O quarto era espetacular com uma vista impressionante.
É um hotel familiar, genericamente acolhedor, com uma decoração das zonas comuns igualmente acolhedora, uma boa relação qualidade/preço, limpo e com pessoal muito afável. As refeições são abundantes e cuidadas. A relação qualidade/preço da lista de vinhos é, talvez, a unica nota menos favorável.
Beautiful space, sturdy industrial chic design. Very attentive service. Breakfast was included and the buffet is one of my favorites I've had. Love the theater and art gallery downstairs. Overall, even better than expected. Convenient to center of town.
The staff there is excellent, and so are the amenities and services provided, they really know how to make their custoemr happy, we were there on our honeymoon and they themselves come up with surprises and add ons to our pakage to really please us. An excellent hotel, with Simple extraordinary staff, and superb rooms, the location is also good. Nothing at all....
frindly and helpfull staff. luxury and space of the rooms. locatoin except the sound of the church bell. the hotel is close to a church. the bell of the church rings every hour four times. the sound is very louad and annoying.
Knowledgeable, friendly and staff, wonderful spa and pool facilities, ski boot warmers, central location of hotel, buffet breakfast, impressive old world lobby, lovely piano bar The tired and worn bedspreads
Staff very helpful. Service, room cleaning etc perfect. Guests all much enjoyed. Excellent hotel, but major downside was that only comfortable bar allowed smoking (thought banned?). All 7 of us had to use Monte Rosa (Edward's bar) each evening.
The Spa is great and we could spend a beautiful, relaxed time there. The hotel staff is very experienced and giving all the time a good service. The kitchen maybe is not the best. Our dinner was really not spectacular: the meat to hard, one carrotte and we could not see the "polenta"!
The hotel is very nice, very expensive, I think it is a poor value for money.
the friendly and helpful staff. the pianist player on the terrace.
i like the hospitalaty serviess&most of pepole workink in the hotels. Room price little bed high.
Good Service N/A
Tv to be with stlaite not only frinch Nothing
Trata-se de um hotel muito bom. Serviço eficiente, bons quartos, boa localização e com boas opções de alimentação. O café da manhã pode ser mais variado. Tivemos um problema com a lareira que parou de funcionar (os funcionários do hotel foram muito solícitos e gentis, mesmo assim não conseguiram repara-la).
O Hotel me surpreendeu, ou seja, foi melhor que o esperado. Realmente foi reformado, e muito bem reformado. Toda a decoracao de muito bom gosto com funcionarios muito bem treinados e educados.
Hotel super charmoso, muito bem localizado, lindamente decorado, café da manhã muito bom e restaurante ótimo.
O hotel é muito bem localizado. Além disso, tem um design moderno, de excelente bom bosto, utilizando-se de produtos de excelente qualidade. Seu staff é atencioso, bem humorado. O SPA é uma graça. Café da manhã muito bom.
Da simpatia e profissionalismo do staf, do conforto dos quartos, da centralidade do hotel de todos os apoios que o hotel tinha : restaurante, bares , discotecas.
Hotel moderno,design e mto confortável com bons materiais e acabamentos o barulho nos quartos dos bares,o hotel não tem computador com internet rápida para os hóspedes
O Desingn, conforto, tipo e qualidade dos serviços. O Restaurante acompanha o desingn do hotel muito agradável, pena que não disponha de pratos tipicos da Suiça. Aliás esse é um problema em todo o país, sofre demasiada influência gastronomica Italiana e Francesa remetendo para segundo plano os pratos tipicos da Suiça.
The hotel was absolutely beautiful and in a great location with great views. I stayed in the smallest room with view towards the rock but it was pleasant nonetheless. I regret not swimming in the pool until the very last night of my trip as it was a most beautful pool which also had an outdoor part that had views of the Matterhorn. The breakfast was delicious and had a wide selection. Everything was clean and modern. The hotel also arranged pick-up and drop-off at the train station which was great. Enjoyed going in through the tunnel a lot. I would love to go back there! I feel that the staff could have been a bit more friendly. But perhaps that is only the Swiss character? They were however very helpful and service was very good so I have no complaints at all.
Every detail outstanding from the building to the staff and the food. No negative comments to make
I loved the architecture and design, the staff, the attention to detail, the food, the views, the pool and spa. This is possibly the best hotel we have ever stayed in (and we've stayed in places like Qualia on Hamilton Island, Australia). I was in seventh heaven. The beds had no bounce and it was hard to cool the room for sleeping comfort.
The friendlyness of the staff who were eager to assist with anything.
The staff are fantastic. The hotel is perfectly situated. The combination of both the staff and hotel make the Omnia an unbeatable combination. I'm weary to tell anyone about this secret!
the staff were excellent ,the setting was beautifull , the facilities impecable
Exceed expectation. Really good and the breakfast was great.
The friendliness and competence of the staff was excellent and in my opinion they were what set this hotel apart in addition to the unique design of the hotel in comparison to the rest of Zermatt. The staff was exceptional and the hotel design unique but the facilities and value for money proposition were average at best.
O atendimento efetuado pelo recepcionista sr. Antonio foi extremamente atencioso. O hotel é pequeno e a fachada não está sintonizada com o redor, os quartos são simples mas a sala de refeições é acolhedora, o café da manhã é bom e a localização é adequada.
água fria ou morna disponível na recepção. Excelente café da manhã. Prepare um mapa para chegar ao hotel ou pegue um "taxi elétrico"
Pequeno mas aconchegante.
Todo é bom neste hotel.
Acima de tudo do profissionalismo e simpatia do staf, tambem do preço e da tranquilidade do sitio do hotel! Os espaço dos quartos que me pareceu pequeno.
Da limpeza, da ampla gama de canais de tv, do atendimento da recepcao. Posicionar a televisao mais para o alto e que seja um pouco maior.
Dos antendentes que eram gentis e prestativos. Um deles, inclusive, falava portugês (Antônio).
O hotel é muito bem localizado com acesso fácil. O café da manhã é muito bom!
The hotel is in easy walking distance from the train station. The front desk staff was excellent, very friendly and offered excellent suggestions for sightseeing and restaurants. The room was spacious with a new flat screen TV.
Great location right in the heart of beautiful Zermatt. Lovely room with balcony. Staff all spoke very good English. Beautiful building very tastefully presented. Highly recommended. No refrigerater in the room. No guest laundry facilities.
Excellent room, knowledgeable staff, quiet location
Hotel and staff were fine and the breakfast was good. The location was very convenient as it was near the train station. The view from the balcony was excellent. The bed was very uncomfortable as it was essentially a foam mattress with no support.
The hotel service room facilities and location are quite good.
staff helpful near to centre station tourist spots breakfast limited choice as other best western hotel chain
The Hotel is very near to the railway station and its a decent and nice one to stay. I must say that its a good choice for any couple/family.Only....I felt that the price is on a higher side. May be because of the season time..else just perfect.
location is excellent. Breakfast is good.
Location close to the train station is good; very convenient. Good breakfast spread and warm & friendly staff. Would stay there again.
The staff was very friendly and helpfull. South Africa is a friendly country so we feld at home. Thank you it was great. N/A
The staff were welcoming and helpful, and they were patient enough to let us try our German. The room was excellent with the Matterhorn view promised. Food was very good, but it wasn't gourmet. No, nothing did not like
Hotel staff was exceptional. Room quality, cleanliness was first rate. Grreat view of the Matterhorn from our balcony. Exactly as advertised.
Beautiful hotel, friendly staff. Great view of the Matterhorn from the balcony. Electric car service from the train station.
The Children in spa/ pool area.
the Parkhotel Beau Site was a lovely hotel. Our room was very nice with an excellent balcony overlooking the Matterhorn. The included breakfast was very good and elegantly presented. We always appreciate free internet access. It is well located, just a short walk into the heart of town. We enjoyed our stay at the Parkhotel Beau Site.
One of the staff name Gucci is very friendly and polite, very satisfy with her hospitality. This is a very well maintain historical luxury hotel. Swim suit should be made available for sale in d hotel since it has swimming pool service.
Breakfast is good. Afternoon tea is a bonus especially when you ae back after hiking in the region. Facilities are excellent in particular their swimming pool and sauna. So, you just don't have to worry about things to do in rainy day. Send message to customer welcoming them to the hotel and remain them of the hotel's porter service will definitely help.
The scene was so beautiful.
The hotel was absolutely beautiful and luxurious...first class. The staff was very attentive, professional and memorable. Overlooking Zermatt and the amazing Matterhorn, this hotel is the best hotel to stay in. It's worth the extra dollars you will spend. Only a short walk into the town center, too. Didn't stay long enough. The food was very gourmet and beautifully presented. We enjoyed sitting in the lobby each afternoon and having "tea" there with the classical music playing.
The staff were excellent, helpful and attended to all our needs. Food was excellent and the massage was highly recommended No nothing
Wonderful view and beautiful room.Lovely pool. Good food for breakfast very good selection and quality.friendly helpful staff. Temperature of water in jaccusi pool wasnot warm enough
the beds really not comfortable, crazily hard
Great service, room and location Nothing; excellent hotel
The kindness of the people and the comfort of the room.
Outstanding experience! Hotel personnel extremely courteous and helpful. Room was nicely furnished and very comfortable, the food was excellent both for the included breakfast buffet and for dinner. Great entertainment in the lounge, We loved this hotel and would highly recommend it.
an pleasant hotel no
The room was perfectly decorated with a nice mix of fabrics, textures and natural wood. Two LCD digital tv's with surround sound and an ipod dock were a nice touch. The staff was always ready and willing to help answer any questions we had. Free extended check out time allowed for enjoying a full day in Zermatt on the day of check out.
Service at the Grill restaurant was a little disorganised and the restaurant was understaffed.
Generally a very good hotel. Particularly liked the pool area.
we like lot the spas and the food. People working at beauty spa are very polite and attentive. The water jets of in- & out-door hot tubs are powerful and playful. Each set of jets takes turn to blow water in different forms, for head and shoulder, for legs and feet, for back or whole half body. The breakfast buffet is rich and healthy. It would be nice if the hotel keep some spared jackets (or leather shoes) available, so some guests could borrow them for attending the Friday's Gala dinner (a semi-formal evening) when they, in particular, family with children/teens, are just taking the vacation in casual.
Great location, beautiful breakfast room and nice breakfast, very quiet, comfortable room. Room a bit small/cramped, and no view. The hotel is a bit overpriced for what it offers.
I loved the views of the Matterhorn from the balcony of our first floor room. The swimming pool and spa facilities offered to hotel guests were excellent, especially after a day of walking nearby mountains. The basement restaurant was excellent - I'd recommend it - and the daily breakfast buffet was also very good. I would easily recommend this hotel.
all things nothing
the staff was very accommodating, the rooms comfortable and large. The staff allowed us to use the wellness center to shower after our hike, even though we had checked out. they also packed us a lunch for our hike because we left for our hike before breakfast. pricey, but all of Zermatt is pricey
The room was very comfortable with a great view. Both dining rooms were excellent. All the staff weere friendly and helpful. A little more information on the area and things to do would have been helpful
Pleasant, helpful staff. Very good facilities & food, as described.
Very comfortable with pleasant atmosphere and very nice staff. Ideal for relaxation.
Great breakfast, the decor of the rooms with the timber covered walls was very charming. It was very clean and comfortable. Good gym and indoor pool facities.
View was great, breakfast was very good, staff was helpful, up to date internet connection, friendly bar, good location
Location and Facilities The price
Hotel confortavel e simpatico. Pessoal acolhedor. Cafe da manha muito farto e variado. Problemas com o sinal internet wireless.
Hotel muito confortável e localizado em região tranquila da cidade. Limpeza e o café da manhã são destaques. Ótimo custo/benef´cio.
Do chocolate em cima da cama à saida e da disposiçao e atendimento do Sr. José e da recepcionista que falava frances. Sugiro regularidade no horario dos café da manhã pois cada dia fechava em horário diferente e nao se pode saber com o que se conta no dia seguinte. Coincidentemente sempre ja estava fechado quando se chega.
eu gostei porque ele e central , e tambem e um hotel bonito bom tive dificuldade na hora de pagar a conta queriam me cobrar telefonemas que eu nao fiz e o valor da conta era de U$300 dolares
Da gentileza e presteza de todos os funcionários da recepçao principalmente e da cordialidade em geral. Da sensaçao de um ambiente hoteleiro familiar, principalmente com relacao as festividades natalinas e de final de ano.
Instalações confortáveis e localização privilegiada, bem no centro da cidade e próximo à estação. Destaque para o concierge, Sr. José, pessoa educadíssima, muito simpatico e competente. Café da manhã farto e delicioso.
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