Localização fantastica, quartos muito confortáveis e amplos Um hotel de 5 estrelas não pode apresentar ao cliente cadeiras de bebé completamente imundas...
Conforto, limpeza e atendimento.
o hotel era muito confortável, os funcionários muito prestáveis e alocalização exelente. o pequeno almoço que não estava incluído na tarifa do quarto, era muito caro para o que oferecia.
Localização perfeita no centro da cidade e conforto, com parqueamento para viatura e acessebilidades a pé 10 minutos aos principais monumentos na cidade nada a comentar
Well located in old town area, on the water. EAsy to get to everything and lots of park space nearby.
This beautiful Hotel is situated on an (wyspa) Island. It is a very welcoming place, with very helpful and kind staff. We stayed four nights and wished for more. It is easy walking distance to everything. We enjoyed the delicious Polish meals at Tumski as well as in the (rynek) Market Sq and a number of palce in the Old Town. Nothing bad about the hotel.
The restaurant is a classic Polish pub-style place and is modestly priced with decent food and drink. The hotel is basic but is very fully priced for the quality reflecting both free parking and a good location. I probably would not stay there again, because there are so many good options. Room is TINY, only double beds and they were small too. The shower is almost claustrophobic. There are no carpets on the very cold floors.
The location of the hotel was very good for our visit and it had a good restaurant. Also the staff were very helpful and could speak English
Location Price Nice restaurant. Staff friendly Very noisy at night
central location, but hard to reach because of the traffic restriction on the bridge; nice breakfast small room for 3 persons
Great location. We had a beautiful view toward the Odra River and the university. Staff was wonderful, sending a employee with us to meet our taxi on the day we left because the annual marathon was being run and the taxi could not get all the way to the hotel. Breakfast was very good and the room was beautiful and roomy. No.
The property is well kept and parking is secured.
Location Only one plug - no way to charge the phone, run laptop and fan at once(no air conditioning, but I'm fine with that)
reception staff, the room itself, the location, the feel of the place
finda a hora do pequeno almoço começam a levantar tudo sem qualquer respeito por quem ainda está na sala
Localização muito favorável para conhecer a cidade e com uma envolvente muito agradável ao nível de espaços verdes e espaços arquitectónicos próximos; atendimento cuidado; simpatia e capacidade dos diversos colaboradores, designadamente ao nível de check in e check out; instalações modernas e confortáveis; internet gratuita; disponibilidade de garagem a custo acessível.
Pessoal muito atencioso e prestável; conforto dos quartos; qualidade do restaurante; excelente localização, situado mesmo na rua ao lado do centro da cidade Toalhas da casa de banho velhas; restaurante aberto até
The hotel had a nice gym and pool. The breakfast had a lot of variety When I made check in, they give a room that was´nt clean. I have to wait for the clean was made. Terrible image.
Excelente pequeno almoço e localização. Quarto espaçoso.
Professional staff, pleasing ambience & decor, great facilities, great restaurant The room we stayed in was very dark and the breakfast could be a little more international
Excellent service, top design, very big and comfortable room, great restaurant, good spa, very clean and new
the hotel staff was friendly and helpful; the rooms and bathroom were clean, nicely designed and good equipped (especially floor heating in the bathroom!); breakfast was a pleasure (quality goes over quantity; usually it is the other way round) and was served in a nice restaurant room no complaints :)
Spa facilities, very comfortable bar area, spacious bedrooms with outstanding decor. Excellent standard of service and curtesy from the reception staff. Room service was poor on morning of arrival. Bathroom layout could be improved to give more privacy. Shower poorly designed in Room 304. Also being overlooked by neighbours in same room.
Professional and sufficient support at the reception. Offered help with luggage. That evening a fashion show took place and party afterwards. Nothing against parties, but I had a wake up call at 4.30 am and would have appreciated a room to the other side as I was not able to sleep due to music...
*Fine historic style modernised sesnsitiely. Excellent buffet breakfast. No.
Helpful staff, Pool and Jacuzzi bath in room Fifth floor rooms very noisey, staff were able to find another on the 2nd floor
The hotel building is certainly 5 star and it has a great location. I was disappointed by the service in the hotel, service is not in line with the physical product, it is missing the refined service touch you are expecting in an international luxery hotel. The music is not of my taste, the breakfast could be better (more refined choice).
The location and extremely friendly staff
Restaurante acessível, estacionamento fácil O preço do café-da-manhã é alto comparado com outros hotéis do mesmo nível. A localização é numa região um pouco isolada, e é um pouco difícil de achar. Na área em que o estacionamento é pago, não notei fecharem a porta à noite nem se é vigiado (fica nas costas do hotel).
Price On multiple occasions I email hotel in advance of trip and they never responded. I even called Best Wesrern's 800 number who confirmed I was using correct email and that my reservation was in the system. ALL other hotels in Poland and Wroclaw communicated with me. I refused to risk a late night arrival to a Hotel that does not respond to guests or traveler comments on Trip Advisor. We did stay at Puro Hotel and loved it.
estilo , localização, beleza do edifício climatização do quarto muito má - ar condicionado deficiente;
Predio do hotel e da localização.
O staff do hotel foi perfeito e atencioso durante toda a estada. O hotel é excelente e muito bem localizado, próximo ao Market Place. O café da manhã é ótimo. O hotel dispõe de sistema wireless, que funciona muito bem.
Otima localizacao, gentileza na portaria, estilo classico de arquitetura, moveis bonitos, local agradavel Duas camas de solteiro no quarto de casal e nao 1 cama de casal
A integração da arquitetura antiga do prédio com o conforto de um hotel contemporâneo.
everything just worked properly, + friendly staff
Staff very helpful, hotel was clean and food good. Very handy for the airport
Hotel as a whole, nice hotel with nice staff. No
Close proximity to the airport and then it is not far from the city either. Good stopping point for Wroclaw visits. Good buffet breakfast (included in price) is served in the morning. The stuff was courteous. The room was very well appointed.Good all around experience. Poor lighting in the corridor (3rd floor)
Food, esp breakfast was excellent. Staff v friendly and the room was comfortable. Was very had to find and in the middle of an industial/office area. Staff very nice but lacking in atmosphere. Handy for airport but miles away from town centre
hairdryer out of order
staff very friendly, clean, new hotel The bed is as hard as possible H3 or H4 if exist, comparable with a wooden deck :-(
A comfortable place to stay, with excellent WiFi in all areas. A safe carpark with plenty of room. Well equipped rooms. Lightproof curtains would be an asset. Now there is a lot of light coming in during daytime.
Breakfast was a plus.
It is a new and fashion hotel. Good is everything except you are not in the centre of the town
Acomodações e café-da-manhã
Fantástica vista sobre o Rio Odra, aspecto geral do Hotel muito bom, extremamente agradável e bem localizado. Quarto 114 espaçoso, com muita luz e vista sobre o rio. Bandeja de mesa de cabeceira gratuita incluindo chaleira eléctrica e pacotes para fazer chocolate quente, café e chá. Várias ofertas, mini bar cheio (mas paga-se), lobby do hotel muito espaçoso e luminoso. Casino "colado" ao hotel que oferece, apenas pela entrada, um cocktail, sem ser necessário jogar... Cama mal feita.
Flexibilidade em prolongar minha estadia
É um bom hotel com excelente serviço de restaurante, bom buffet de pequeno almoço, confortável.
The room is spacious and the sofa is very comfortable. The restaurant's meal is not so good, there's no restaurant around the hotel.
The staff were very friendly and efficient The beds were very comfortable- I usually don't find this Free and reasonably fast WiFi