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We took our friends and business partners on a east coast vacation trip. Our last stop was the Mandarin Oriental. What a wonderful end to a great vacation!! We only wish we could have spent more time at your magnificent hotel. Everyone we had contact with were very cordial and accommodating. We will definitely return for a longer stay to see some of the sights we missed on this trip. We will also be staying at your great hotel. Thank you for all the wonderful service, till next time. I truly appreciate the ease with which we got the two smoking rooms adjoining each other, it was instrumental in choosing your hotel. Robert & Catherine Aganon No complaints.
The hotel is a class act as good if not better than the four seasons and close to the Raffle's hotel chain
os funcionários foram atenciosos, porém, não havia café da manhã por ser Thanksgiving, o que foi ruim. O ar quente não estava funcionando muito bem.
Os funcionários da recepção foram eficientes e educados. Incentivos ao funcionários para que eles continuem a serem eficientes e educados e não apenas robôs.
Os funcionarios são muito simpaticos e atenciosos e o hotel tem um shuttle que compensa a sua localização.O breakfast é excelente. a localização está próxima de uma via barulhenta,o que não me incomodou.
Conforto e itens adicionais, como cofre de segurança e café com cafeteira elétrica no quarto.
Localização do Hotel Poderiam mudar os colchões, já estão "fora de prazo". O pequeno-almoço "continental" deveria ter um pouco mais de variedade.
Do suporte ao hospede, mesmo com dificuldades de idioma orientan perfeitamente
A atençao do staff
Proximidade do metrô. Instalações amplas. Atendimento dos funcionários. Café da manhã não incluído. Serviço de bar e restaurante não disponível. Diária cara por não incluir esses itens..
The staff went out of there way to help us free welcome and were very helpful. The directions they gave to help us get around city were excellent. The Service staff that when shopping for our groceries was very conscience of the fact we were a girl scout troop on a budget.
This hotel is within walking distance to the National Mall. It is also within walking distance of a grocery store, serveral sandwich shops, and in a nice quiet neighborhood. The free hot breakfast was nice. There were eggs, muffins, potatos, make your own waffles, friut, yogurt, sausage,oatmeal ect so something for everyone. Staff was helpful and courteous, rooms clean.
This hotel was in a great location. Most monuments were a short walk away. The only negative was that there is not a lot of dining options in this area. There is a Potbelly deli, McDonalds, Quiznos Subs, and a Starbucks within walking distance; but if you're looking for more of a sit-down meal you'd have to go to Chinatown (which is just a short Metro ride or walk away). The Metro is right around the corner from the hotel. The pool and hot tub area could use some updating.
This hotel was awesome! The staff was friendly, the room was very comfortable, complementary breakfast was wonderful.
Hotel was great - suites easily accom myself, my wife and our 4 year old. Pool was small but good, good fitness centre. Location to museums and metra fantastic - just a short walk. Staff very helpful. Best dining option was taxi to Chinatown, or delivery
Stay here, you'll love it. Professional, helpful staff, Large clean rooms, all are suites. Priced very reasonable for DC . Very secure, must have room key to operate elevators, get to pool, laundry area etc. Within walking distance to Smithsonian Air and Space Museum. Breakfast could use more items, but they serve supper M-W nights, ice cream Thur night, and have a movie night Sat. Scary (very narrow) to get into underground garage. Large weight room, indoor pool. Large Laundry area on site . Only one restaurant close by. so go to Union station to eat supper.
Construction ongoing adjacent to hotel, but we couldn't hear any of the noise. Close to the Washington Mall and most of the sites you will visit. We will be back.
I was really impressed with how beautiful the room was decorated and SO clean. I'm very impressed. This is coming from a mom of 2 kids and an aunt of a year old baby we took with us to the trip. The only sour note was how we got billed twice and the staff was not up to par when it comes to service. If they improve this bit then this hotel would be 5 stars in rating.
Stayed here for 5 nights on a trip with a friend. Although directly next to the hotel, there was nothing around, it was only a couple blocks away from the Metro, which could take you anywhere in the city. If you have a car, the parking is rather steep, but there we found parking nearby very easily. Close to all the sights, we had really enjoyed our stay. Staff was friendly, had a free breakfast every morning, and if we got tired, we could come back quickly to rest for a few hours. There were plates, utensils, glasses, microwave, dishwasher, and even pots, pans, and a stove for those times we wanted to reheat our leftovers from the night before. Great way to save money on food! The only con I had was that the hotel was not that close to the nightlife or Duport Circle.. So if you wanted to go to any clubs, you would have to drive or take the Metro.
Family of 4... we all loved our stay, easy metro access we stayed 5 days flew into Reagen National, did not need a car, used metro or easy walk to many sights. Breakfast bar is awesome & dinners at night M-W were also good , hot cookies & cocoa or coffee each night in lobby & rooms were spacious & clean, every detail covered, comfy bedding , great hot shower, offered privacy w/ suite arrangement w/ 2nd T.V.my son loved the indoor pool at night & the in room nintendo---Would most def. stay here again, a good value overall, esp. for the location.
Room was very clean and customer service was amazing. The little cafe downstairs had great food as well. Bar closes at 11. Gym was very tiny, I literally have more equipment at home and I had to share weights with a friend.
Staff was helpful in the wet weather
Good location, nice hotel, clean room, near metro Not included breakfast, no room service
Very Clean Complementary Breakfast Luxurious room and bathroom Good Wi-Fi Big TV Hold $50 from your credit card on top of what you pay as like a security deposit. Coffee sucked No vending machines or couldn't find them Lot of construction and in a sketchy part of the city No where to park without extra charge
Spaciou bathroom Dining hall is a bit congested
Got there early and they and they found us a room with no extra charge and had to leave late and they worked with Nothing
The hotel was great. I guess it's fairly new because my room was a LOT nicer than I expected. Very modern. The bathroom was beautiful as well. I was very pleased with my room and didn't want to leave Some may be turned off my the surrounding construction, but it's temporary and really didn't bother me at all. The only negative part of my trip was trying to get my car from valet. We texted a number which said the car was on the way. We ended up waiting for an hour, after which I asked the valet how much longer it would take and the keys were still there!! It wasn't their fault, they were clearly understaffed especially for a holiday weekend (July 4)
located in a good newer area of the City, it is located at walking distance from The Capitol. the Subway one block away. The Hotel's terraza is fantastic and most of the personnel is superb (but for the one guy handling the desk overnight, seems not to like his job much) everybody else is kind and eager to help. If you are a runner don't miss heading down to the path by the river for an early morning one. The breakfast is pack with people and the space is small. You are going to wait for a while if not wreaking up early for it.