When your paying $450 you would expect free internet
Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well. Nothing. It was great.
We took our friends and business partners on a east coast vacation trip. Our last stop was the Mandarin Oriental. What a wonderful end to a great vacation!! We only wish we could have spent more time at your magnificent hotel. Everyone we had contact with were very cordial and accommodating. We will definitely return for a longer stay to see some of the sights we missed on this trip. We will also be staying at your great hotel. Thank you for all the wonderful service, till next time. I truly appreciate the ease with which we got the two smoking rooms adjoining each other, it was instrumental in choosing your hotel. Robert & Catherine Aganon No complaints.
The hotel is a class act as good if not better than the four seasons and close to the Raffle's hotel chain
Do suporte ao hospede, mesmo com dificuldades de idioma orientan perfeitamente
Ele estava limpo. Não havia frigobar. A TV não funcionou. O banheiro era super pequeno.
Gentileza da equipe Tinha picadas na minha pele
Conveniente, quartos confortáveis com serviço muito bom. Recentemente renovado. Ficaria novamente. A máquina de gelo estava vazia.
Maravilhoso serviço ao cliente. Graças Nigel e Aaron!
O ar-condicionado nas áreas comuns era ruim. Os corredores e o lobby eram quentes e úmidos.
Piscina agradável, e móveis novos. Porta do banheiro não fechou. Aguarde a equipe foi amigável.
É um cara e lugar deprimente. Não é bom para férias. Utilize para negócios talvez.
Proximidade do metrô. Instalações amplas. Atendimento dos funcionários. Café da manhã não incluído. Serviço de bar e restaurante não disponível. Diária cara por não incluir esses itens..
A equipe incompetente!
Os funcionarios são muito simpaticos e atenciosos e o hotel tem um shuttle que compensa a sua localização.O breakfast é excelente. a localização está próxima de uma via barulhenta,o que não me incomodou.
A localização foi fantástica. Quartos limpos e atualizados, ótimo café da manhã. Nós caminhamos para todos os museus.
Localização incrível! A uma quadra do metrô, a 3 quarteirões do museu aéreo e espacial. Camas confortáveis, bom café da manhã, equipe muito simpática. Eu ficaria aqui novamente!
Family of 4... we all loved our stay, easy metro access we stayed 5 days flew into Reagen National, did not need a car, used metro or easy walk to many sights. Breakfast bar is awesome & dinners at night M-W were also good , hot cookies & cocoa or coffee each night in lobby & rooms were spacious & clean, every detail covered, comfy bedding , great hot shower, offered privacy w/ suite arrangement w/ 2nd T.V.my son loved the indoor pool at night & the in room nintendo---Would most def. stay here again, a good value overall, esp. for the location.
This hotel was in a great location. Most monuments were a short walk away. The only negative was that there is not a lot of dining options in this area. There is a Potbelly deli, McDonalds, Quiznos Subs, and a Starbucks within walking distance; but if you're looking for more of a sit-down meal you'd have to go to Chinatown (which is just a short Metro ride or walk away). The Metro is right around the corner from the hotel. The pool and hot tub area could use some updating.
Stayed here for 5 nights on a trip with a friend. Although directly next to the hotel, there was nothing around, it was only a couple blocks away from the Metro, which could take you anywhere in the city. If you have a car, the parking is rather steep, but there we found parking nearby very easily. Close to all the sights, we had really enjoyed our stay. Staff was friendly, had a free breakfast every morning, and if we got tired, we could come back quickly to rest for a few hours. There were plates, utensils, glasses, microwave, dishwasher, and even pots, pans, and a stove for those times we wanted to reheat our leftovers from the night before. Great way to save money on food! The only con I had was that the hotel was not that close to the nightlife or Duport Circle.. So if you wanted to go to any clubs, you would have to drive or take the Metro.
Construction ongoing adjacent to hotel, but we couldn't hear any of the noise. Close to the Washington Mall and most of the sites you will visit. We will be back.
Hotel was great - suites easily accom myself, my wife and our 4 year old. Pool was small but good, good fitness centre. Location to museums and metra fantastic - just a short walk. Staff very helpful. Best dining option was taxi to Chinatown, or delivery
I was really impressed with how beautiful the room was decorated and SO clean. I'm very impressed. This is coming from a mom of 2 kids and an aunt of a year old baby we took with us to the trip. The only sour note was how we got billed twice and the staff was not up to par when it comes to service. If they improve this bit then this hotel would be 5 stars in rating.
This hotel was awesome! The staff was friendly, the room was very comfortable, complementary breakfast was wonderful.
This hotel is within walking distance to the National Mall. It is also within walking distance of a grocery store, serveral sandwich shops, and in a nice quiet neighborhood. The free hot breakfast was nice. There were eggs, muffins, potatos, make your own waffles, friut, yogurt, sausage,oatmeal ect so something for everyone. Staff was helpful and courteous, rooms clean.
Stay here, you'll love it. Professional, helpful staff, Large clean rooms, all are suites. Priced very reasonable for DC . Very secure, must have room key to operate elevators, get to pool, laundry area etc. Within walking distance to Smithsonian Air and Space Museum. Breakfast could use more items, but they serve supper M-W nights, ice cream Thur night, and have a movie night Sat. Scary (very narrow) to get into underground garage. Large weight room, indoor pool. Large Laundry area on site . Only one restaurant close by. so go to Union station to eat supper.
The staff went out of there way to help us free welcome and were very helpful. The directions they gave to help us get around city were excellent. The Service staff that when shopping for our groceries was very conscience of the fact we were a girl scout troop on a budget.
Room was very clean and customer service was amazing. The little cafe downstairs had great food as well. Bar closes at 11. Gym was very tiny, I literally have more equipment at home and I had to share weights with a friend.
Good location, nice hotel, clean room, near metro Not included breakfast, no room service
Staff was helpful in the wet weather