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Close to Metro. Staff was friendly. Closet had moldy smell. Sofa bed mattress was stained. Loud, next to metro. Bad neighborhood, don't go out at night. I would not stay here again.
Location close to metro and amtrak station. Bristo had good food and was open late. Hotel staff were friendly. Pool was a little hot.
Positives: clean room, nice amenities, friendly staff, excellent location (walking distance to Union Station, shops, grocery store etc.). Great value for money. We requested a room with a view and were given a room on the 7th floor, which was nice, except we were facing northeast and there wasn't much too see. It's a trifling issue and didn't affect our stay at all; we still had a great time. Also some minor noise from the trains and roads, but anyone used to city noise won't be too bothered.
Valets very helpful and personable Location to train both a positive and negative Fitness center nice. Very uncomfortable pillows
Came in on an early flight and unexpectedly, our room was ready by 11am. Also, asked for a room with a view. Again to our pleasant surprise, we were accommodated with a fourth floor corner room with a great view. Another huge plus for this hotel is the location to the NoMa metro. Made for easy travel throughout DC. Plenty of fast/casual restaurants within walking distance (Moes, DD, Perfect Pita, cafes and more). Only slight minus is the lack of sit down restaurants , but the close proximity to the metro easily makes up for this. Overall, fantastic stay at an affordable price. Metro proximity Fast casual food options Room/staff
Localização Serviço de transporte Janela quebrada O aquecedor não funcionava Assento do vaso quebrado Ralo da pia quebrado
Limpeza, internet wireless grátis, staff gentil. O estacionamento é distante do hotel, e para comer um pouco mais tarde é preciso ir ao centro acadêmico (o hotel fica num campus universitário) onde a comida deixa bem a desejar.
It was 100° this weekend and our neighborhood had a blackout so I ran here. I was pleasantly surprised. The location was great being right above the grocery store and right around the corner from the metro. The facilities were kind of small but they were definitely nothing to complain about. I don't really have any negative comments. I wish I had a tub instead of a shower. That would be my only disappointment.
Good location, hotel was clean and modern. The location was convenient to public transit and although the neighborhood is a bit dead, it is changing quickly.
Room was huge, clean and comfortable. Also, good locations. Almost no bars or restaurants.
The room was beautiful and spacious, even with 2 adults and 2 children. The staff was very friendly and helpful. The pool was very small and wasn't very clean. With one other family, it felt crowded. The hotel was a bit far from the monuments. There is a Metro station around the corner, but we had to take it everywhere we went, often having to change lines. We were too far to walk anywhere. The parking was very expensive: $38 + 18% tax each day, so for 4 nights, it cost an additional $180! And valet was the only option, so we had to pay it.
Very fancy (and you pay for it). Gym was one of the best hotel gyms I've ever seen. We basically just used our room to sleep, and it was more than adequate for that (wish we had used more of the services, given what we were paying. Great bathroom, furniture and linens... spacious and clean. The bed was comfortable... firm with fluffy pillows... but it wasn't very steady... creaked and made a lot of noise when we got a little, um, active...frankly even just getting into bed, it made noise. Otherwise, the bed was great. Great view. Very close to a grocery store, a few restaurants and the metro station (Noma University station)... a conveniently central location to walk or ride to most of the city. Iced tea, infused water and cookies by the front desk, during the afternoon... coffee and hot tea in the mornings.
New and clean. Upon leaving, I was placed in what I thought was a metered taxi only to find out it was some private cab (not Uber) demanding twice what I paid for the same trip the night before. Went out of my way to stay at the hilton because of loyalty program only to find out they don't award for bookings made through third parties. Some excuse for a $350 per night stay and they can't award their bogus points worth $3?
The staff provide great services
Very comfortable bed Clean Central Location - restaurant/bar is average - not too many local restaurants after business hours
The service is excellent, the staff is very friendly and something that makes you feel really good
Anthony at the front desk was great!!!! The pasta from the restaurant
Clean, comfortable and nearby to local transportation. On the day of our checkout we weren't catching a train until the early evening but they held our bags for us so we could enjoy our last day in D.C. unencumbered. Nothing to speak of.
Comfortable. Really nice place. Guy from the front desk really hepful (the one during the day), rest of the staff doesn't speak english so well so sometimes is hard to understand what they are saying. They don't speak spanish either... so weird thing fot the us!. Breakfast: Old donuts - weird bread and bad coffee. Is far from the Metro, like 10-15 minutes walking. if u have a suitcase to pull over the road, u'll be in trouble, there is no sidewalk so u'll have to pull it through grass and dust... not great if it's rainy as my case. Once u get to the station is great. Places to eat are far away, but I always ordered to the room.... so it was fine.
Tv wasn't working in our room not a major but they kindly changed our room for us.
The room was very clean and well kept. The staff h was friendly and courteous. The amenities were getting pretty old. The hotel is in a very bad section of town and was not comforting.
La wifi gratuite, le petit déjeuner compris, 15min à pied du 1er metro, plutôt propre A la réservation et dans le mail de confirmation, rien n'indiquait qu'on avait loué une chambre "fumeur" alors qu'en arrivant à l'hôtel, le réceptionniste m'a assuré que si... Notre chambre était donc : -puante de cigarette -pas encore nettoyée (lit défait, télé et lumières allumées) toutefois, nous avons gentiment demandé et la personne nous a donné une chambre non fumeur cette fois!
closeness to city center noise level from railway tracks
I was bitten by vermin all over and couln't sleep. So I had to move my room at 2:00 am.
It was an excellent location and I found it very convenient to walk to the Metro station rather than driving and trying to find parking. The facilities of the room were good. Rather noisy and difficult to access when driving east on New York Avenue.
The Refrigerator fit many water bottles? Um, it is difficult to write anything positive about this hotel. Um, don't know where to begin. This hotel is in the middle of no where, next to the railroad. Non-smoking room had a deep, deep cigarette smell. Seemed like someone was smoking in there not too long ago. If it wasn't for me not being able to sleep earlier because of west coast time, you could hear and feel the trains coming and going. The walls are very thin, and you can here anything outside. There are also some people that come by bumping their music so loud, that the room vibrates. This also occurred during the wee hours. So if you are a light sleeper and you want to stay here, good luck. However, this is not the reason why I left. On the first night, I found a bug on the sheets. I wasn't sure if it was a bed bug, because it was the first time I saw that type of bug, so I killed it. While I was sleeping, I woke up because I felt itchy. However, I sometimes get itchy, so I didn't think it was bed bugs yet. After the next night, I woke up and once I was about to leave, I saw a smaller bug on the bed again, so I caught it, but this time when I smashed the bug, blood smeared on the sheets. So, I knew they were bed bugs, and I packed up my stuff, and went to the front desk. I told the manager that I wanted to get a refund for the remaining time there (I had booked for 8 nights). The front desk made it very difficult to receive a refund, and not until my sister yelled at the front desk with a customer waiting did he agree to the refund. He was trying to get us to check out and pay the full amount. So, I spent one day in DC trying to quarantine all my luggage. So if you really have to stay here, you have been warned.
Quarto espaçoso. Roupa de cama nao foi trocada na check-in. o hotél fica distante, numa vizinhança degradada e feia, além de não ser servida por transporte público. o transfer oferecido não funciona a conento. os horários não são respeitados, as concições dos veículos são questionáveis e o volume de passageiros não está adequado ao oferecido. Ha necessidade de agendamento com muita antecedência ou esperas de mais de duas horas pela manã.
O shuttle grátis para a área turística da cidade. O estacionamento pago.
Quarto enorme, com duas camas de casal; banheiro enorme; tudo bem arrumado e limpo; café da manhã ótimo, bem completo; shuttle de meia em meia hora para o centro da cidade, de graça; estacionamento em frente (pago). As paredes são bem finas, dava para ouvir tudo no quarto ao lado. O estacionamento estava mais caro que o anunciado no site.
gostei do serviço de lavanderia, achei muito importante o estacionamento, e os funcionarios sao bem treinados e simpáticos
Clean. Great location for us. My teenagers really liked it more than other hotels during our vacation. Pool closed too early
Good value hotel, got to stay for 5 nights. The rooms are spacious enough and the bed was VERY confortable. The offer noise machines and claim Dc is very noisy, it was not needed at all. The complimentaly buffet breakfast was barely ok and expect queues if you go after 8:30. The pool is very small, just good enough for a spash and expect it to be full of people.
The staff when I spoke with them was helpful and professional. Overall cleanliness of the hotel was very good. The hotel is relatively new, but kind of on the edge of a good area. Breakfast was good each morning that I was there. Called the hotel several times during my travel to the location due to airline issues. Phone rang as many as 50 times with no one picking up. Same thing happened when I called the front desk from my room. Not sure what the issue was since the staff was always courteous and helpful when I interacted with them in person. Room was only cleaned 2 out of the 4 days that I was there even though I was out of the room from either mid-morning until late night or early morning until dinner each day. Not in the hotel's control, but construction site across the street is very loud. Sleeping in on a weekday not really an option.
Got us a room quickly even though we were 2 hours early. Staff was very friendly. Nice view. Their valet can't drive manual cars and likes to scratch them.
Nothing The neighborhood was so bad that we did not check in.There was no parking and the surroundings did not look safe. I would not walk from street parking to the hotel with my wife and two teenage girls. The hotel is attached to a wheel shop. We went to Alexandria, Va and stayed at a Residence Inn by Marriotte instead.The website for this hotel is very misleading.
1. Lovely Valet service employees. Very kind young men. I was very impressed with them. 2. The room was nice and it was quiet as requested far from elevator, etc. Breakfast had a nice assortment of food & drinks. 3. Nice employees cleaning the breakfast area, and helpful with explaining elevator & need to use room key. 4. Front desk employees are nice too. 1. Parking for $35 / night is a bit excessive if one is there to support the opening of a chapel in the Basilica: National Shrine of Immaculate Conception. It would have been nice to be informed about this when booking the room. I even called the Hotel to ensure the room would be held for me for a late arrival. I would think that if somebody is arriving late, it would be nice to know in advance of the parking fee of $35. I was very fortunate that a spot opened up on the street. It would be nice to know that street parking is an option when booking as in Michigan I'm not used to a $35 parking fee or street parking for a hotel. 2. Ceramic coffee mugs would be a nice touch. I don't care to drink out of plastic/Styrofoam disposable cups (hence not green rating). 3. I was surprised the Hyatt didn't have a plastic hair brush at the front desk when asked (comb worked).
Thanks to the staff for providing bleach-free linens for our room. Breakfast was delicious, but the serving setup could be improved. One morning there was over 20 people in line the entire time I was in the area.
The breakfast was the best I've ever had. The staff was professional and friendly. The metro was in walking distance. The neighborhood was a little sketchy. Don't be on the streets after dark.
I really liked the modern furniture. the TV with cable. The bed was soft and comfy. My only complaint was the view I had. I had an ugly view of an empty lot.
Just a train ride away on the redline.
Friendly staff. Rooms are clean When you travel with kids, microwave is always useful. Rooms have a fridge, but not a microwave...
We walked everywhere. Its only a 20 minute walk to the senate building. There are also fast causal restaurants a block away or the metro if you need it. The $50 (taxes included) a night for parking is ridiculous. I know other hotels nearby are similar but its not downtown DC and the lot they use is right next to the hotel. Also the breakfast was like any other bad hotel breakfast (don't believe the other reviews).
Nothing No internet service in the bedroom.
spacious room, frendly step location, charged parking
Hotel room smelled of smoke, toilet did not work. Hallway was littered with trash. Asked to have our room changed, which was not an issue, thankfully
Shuttle to Union Station. Clean, roomy rooms. In the ghetto. Train tracks just behind building.
I liked that there was a 24 hour gas station across the street, and that it was less than 20 minutes to mall and eateries, fridge in room, and staff was extremely friendly. Came from Pittsburgh 4 1/2 hour drive, when we got to the hotel at 4:00am we got to the room and tried to use the keys and a man opened the door, we were then given another booked room, hour later we got a nasty room with unknown stains on chairs no iron
It was overall amazing, so much that I stayed two extra nights and I even received a discounted rate for one of them! I lived it all, it just took a minute to get anywhere without a car!
For the price that you pay for, you cannot have a high expectation. For a single night stay this hotel fit my needs. It seems to be in a pretty rough part of town, you also have to pay for parking.
The rooms and the room services was fantastic. loitering around the corridors very disturbing neibours.
Rude staff members in the morning, very scary neighborhood, broken down building
The overall experience. The fact that the room wasn't as clean.