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The staff here is so friendly, and will go out of their way to ensure your stay is top notch. They provided us with a list of restaurants in the area, and what their favorites were, and answered all my questions. Room set up was nice too, when my daughter went to sleep, I went into the separate sitting area where there is a second t.v. So I didn't wake her up. Good value for what you get and close to everything in Downtown. The only downside to this Hotel is there is no pool or spa. We had to go to the Hampton Inn up the freeway. But it was zero hassle from the staff there to use their pool area.
Walk ability - super clean - spacious
Easy check in, reserved parking, free breakfast. I was charged $25 extra upon check in I initially thought it may have just been a charge from the hotel for tax that may have not been included in the final kayak bill. But after reading my kayak confirmation and reading that NO EXTRA FEES OR CHARGES WILL BE ADDED UPON CHECK IN, I contacted the front desk and was told they couldn't do anything about it it was basically KAYAKS fault for sending them the wrong room rate and I would have to take that up with kayak. So I contacted kayak and was told that the hotel gave me the wrong information. Kayak sends the same conformation letter that I received and my room rate should not have been changed. They asked if they could put me on hold so that they can contact the hotel and get it straighten out. They returned rather quickly and said I should be receiving my refund and receipt from the hotel within a few days. So other than the hotel trying to get a few extra bucks from me. I really appreciate kayak and their quick professional manner in resolving the issue.
Very noisy & slow elevator. Toilet seat not secure in the room or even in the lobby. Breakfast removed and/or empty before it was time to be over. Staff at front desk did nothing to get bathroom in room repaired during our six day stay. Told to try other floors and find a working ice machine - tried 3 floors before finding a working unit. Unsafe parking area - false sense of security with a gate to go in - yet public can drive in from a side entrance.
Really clean, convenient, comfortable and quaint hotel walking distance to Subway, Jack in The Box, Walgreens, and several other restaurants. Staff was very friendly and the hotel was well kept. The kids had a great time at the pool which was indoor freeing us from the need of sunscreen.
Price for quality They Allow Dogs.
Convenient It looked a little worn from the years open. New paint or something!
Love the pool, very nice The rooms had a funny smell. The hotel is older, needs new carpet.
Nice facility, comfortable. Good lovation
Nothing The place smelled bad, its falling apart from the inside, the staff is completely uncaring and even though you call to make sure to verify information, they still manage to change it by the time you show up and change 20$ by the time you check in. The worst experience i have had in a hotel.
There is honestly nothing I enjoyed about this place I might as well write you a list: 1. Beds were dirty 2. The stairs are breaking apart 3. No elevator and I am disabled 4. No holder for toilet paper 5. Walls dirty 6. Windows dirty 7. Staff was rude 8. Sketchy people outside 9. Ice machine almost took my finger off 10. Pool looked like I would catch a disease if I swam 11. Was the worst part of my trip
The location was nicely in the mid part of town which gave us easy access to our destinations. I also liked the price, but will probably go a bit more expensive next time so I feel more comfortable with the quality. This place just seemed pretty dirty and it smelled musky or of mold. The bathroom was pretty dirty looking and feeling as well as the bedding. There was no sheet that wrapped around the corners of the mattress, just a normal sheet which kept sliding off, exposing the nasty mattress. There was no closet. I will not be staying here again.
Clean Photos were not of this locations rooms or lobby. This Luton is much older and smaller. Lobby was closed before 830 pm so I had to check in through a window. Went to have breakfast at 9am the next morning and found a sign in the lobby that breakfast was only served from 730am to 830am. But since I was not allowed in the lobby the night before I had no way of knowing. Also, Over half of the tv channels had horrible reception. Also had a mildew smell.
Not much Was solicited by a prostitute staying in the room next to us, walls were thin and could here her with her customers all night long! Thank god our kids weren't with us on this trip!
Location, availability, price Police (3 patrols) on site at time of arrival (Sat., 9:30p). Awakened 2am woman (clearly substance-impaired) pounding on late-arrival window (25 ft from my 1st flr. room) demanding mgr call 911 b/c "phone is dead", yells to him "I refuse to stay here" & wants him to "call me an Uber". 4am young man woke me by knocking on my door & fled when I opened door. After too little sleep found AM ammenities woefully minimal.
One of the cheapest options. This was such a scary looking room. Walls were a disgusting orange and there was peeling paint every where. There was some sort of blood looking splatter on the ceiling and graffiti on the bathroom door. Some of the residents looked pretty shady too. Unless you're that hard strapped for cash I would urge you to stay elsewhere.
Nothing about the experience was good Blood spatters on the door. Room dirty. Phone broken microwave had no door refrigerator broken and smelly. Asked to have it repaired and got yelled and cussed at. Asked to move and they said there no room and them refused to talk to me after. They need to be removed as an option from your website
Good location Bad cleanliness
The hotel is clean a little run down but clean, good location for downtown Visalia. People were yelling and crying all night and tweakers but for the price you can't expect much else.
Muito limpo, móveis bonitos, boa iluminação, TV e canais bons. O banheiro era muito limpo e bem decorado. O café-da-manhã foi excelente - a comida era muito fresca.
Conforto e praticidade
Hotel confortável, quarto bom, estacionamento tranquilo, café da manhã honesto. O atendimento foi bom, recomendo. Fui para visitar o Sequoia Park, e o hotel apesar de bom fica distante do parque.