Easy check in, reserved parking, free breakfast. I was charged $25 extra upon check in I initially thought it may have just been a charge from the hotel for tax that may have not been included in the final kayak bill. But after reading my kayak confirmation and reading that NO EXTRA FEES OR CHARGES WILL BE ADDED UPON CHECK IN, I contacted the front desk and was told they couldn't do anything about it it was basically KAYAKS fault for sending them the wrong room rate and I would have to take that up with kayak. So I contacted kayak and was told that the hotel gave me the wrong information. Kayak sends the same conformation letter that I received and my room rate should not have been changed. They asked if they could put me on hold so that they can contact the hotel and get it straighten out. They returned rather quickly and said I should be receiving my refund and receipt from the hotel within a few days. So other than the hotel trying to get a few extra bucks from me. I really appreciate kayak and their quick professional manner in resolving the issue.
Walk ability - super clean - spacious
The staff here is so friendly, and will go out of their way to ensure your stay is top notch. They provided us with a list of restaurants in the area, and what their favorites were, and answered all my questions. Room set up was nice too, when my daughter went to sleep, I went into the separate sitting area where there is a second t.v. So I didn't wake her up. Good value for what you get and close to everything in Downtown. The only downside to this Hotel is there is no pool or spa. We had to go to the Hampton Inn up the freeway. But it was zero hassle from the staff there to use their pool area.
Very noisy & slow elevator. Toilet seat not secure in the room or even in the lobby. Breakfast removed and/or empty before it was time to be over. Staff at front desk did nothing to get bathroom in room repaired during our six day stay. Told to try other floors and find a working ice machine - tried 3 floors before finding a working unit. Unsafe parking area - false sense of security with a gate to go in - yet public can drive in from a side entrance.
Really clean, convenient, comfortable and quaint hotel walking distance to Subway, Jack in The Box, Walgreens, and several other restaurants. Staff was very friendly and the hotel was well kept. The kids had a great time at the pool which was indoor freeing us from the need of sunscreen.
Convenient It looked a little worn from the years open. New paint or something!
Love the pool, very nice The rooms had a funny smell. The hotel is older, needs new carpet.
Nice facility, comfortable. Good lovation
Comfortable room. Convenient to convention. Not very clean. Hairs on bathroom floor, etc. Shower head sprayed in all directions. Expensive restaurant.
Price for quality They Allow Dogs.
Na verdade não gostei de nada sobre este lugar Eu poderia muito bem escrever uma lista: 1. Camas estavam sujas 2. As escadas estavam se desfazendo 3. Sem elevador, e eu sou deficiente 4. Sem suporte para papel higiênico 5. Paredes sujas 6. Janelas sujas 7. A equipe foi rude 8. Pessoas estranhas do lado de fora 9. Máquina de gelo quase cortou meu dedo fora 10. Parecia que você ia ficar doente se entrasse na piscina 11. Foi a pior parte da minha viagem
Hotel confortável, quarto bom, estacionamento tranquilo, café da manhã honesto. O atendimento foi bom, recomendo. Fui para visitar o Sequoia Park, e o hotel apesar de bom fica distante do parque.
Conforto e praticidade
Muito limpo, móveis bonitos, boa iluminação, TV e canais bons. O banheiro era muito limpo e bem decorado. O café-da-manhã foi excelente - a comida era muito fresca.
O quarto cheirava a Ben-gay