We arrived at 14:45 when check in time is 15:00. the receptionist didn't agree to talk to us at all till 15:00. while waiting at the lobby I noticed his rude attitude towards who-ever tried to apply to him. The room was tiny with a window to the drain pipes - so it was smelly as well. at night when rain started water licked all over and wet the beds and stuff. the elevator stopped working so we had to go 4 floors up and down with our stuff. don't go there!
Cleanliness/ location The young man from Wales was too harsh in his responses to the extend that he came across as being rude and condensending, particlar to my black partner almost to the extend of being racist.
great location and nice staff !! everything within short walk away... i would continue staying at this place every time i go to amsterdam !!
Location and staff! Room was terribly dusty.
We loved Douglas the receptionist, he is one of the friendliest helpful guys I have known in any hotel....don't let him go rooms are a bit small, and could do with a fridge and some coffee making facilities
good location and facilities were as expected. Check in staff member was polite and helpful. Handy location to beach an cafes.
The room was huge, and very comfortable,the Spa is well run and a great place to spend a day. The food is very good, buffet every night, so we were permanently stuffed full. Food cost about twice as much as it should have been, especially after the room cost quite a lot in the first place. Due to it's location, the clientele are a bit of a captive audience, so there is little choice. A cheaper option for eating would have made this the perfect place to stay at any time.
The hotel is fantastic. As a solo traveller, i was looking for a hotel that was relaxing during the day, lounging by the pool, yet a short taxi ride in to town at night. I had room service every night of my stay and the quality ane service was top class. As was breakfast every morning. I will definitely stay in this hotel in the near future..
Dolce was perfect for what we were looking for. A beautiful hotel. A short taxi ride from the beach area of Sitges. Offered a shuttle service to the closest beach every half hour and twice a day to the centre of town. Very quiet at night.
Atmosphere, facilities Poor quality of the BBQ food
the location and the design for a 5 stars hotel some basic things were missing such a DVD player
Polite and nice staff, quiet atmosphere. The food needs improvement, quantities offered fall short of the price paid for the various meals. Since there are no eating facilities close by, one is forced to eat at the hotel of pay up to 20 EU for a trip to town to get a bite which is essential given the minute portions offered on the menu. Almost necessary to order a hamburger in the lobby during the day, otherwise go hungry. A bus to town would help. I hope to go back to Stiges but will probably stay closer to town although Dolce Hotel would have been my choice if there was better access to the town and the beaches.
breakfast was great- fantastic choice. Pools clean. Massive room and comfortable bed. The road from the hotel was unfinished so was unsuitable for walking (unlit at night). This meant getting taxis each time you wished to leave the hotel (about 8-10 euros each time) If you upgrade to a seaview room please note the passing trains are constant and the high speed trains do distub the peace. A nightclub somewhere near by goes on until 6am and the noise carries. (I am not sure if this was just weekend thought) - we checked out after two nights (due to above!). There is no shop on site for things like large bottles of water, and the food in the hotel was in our view expensive.
Hotel has everything you would ask for on a short break.Staff very pleasant and helpful.Pool area spacious,private and clean. Room was very clean,spacious and had excellent bathroom facilities. Furthermore, the view from the terrace of the sea and Sitges was outstanding. Not troubled by noise at any stage.Would highly recommend this hotel.We could not access our room one evening and had a wait of about one hour until lock on door was repaired.Manager of hotel offered a complimentary lunch. Excellent service. Distance from Sitges and beaches was a slight problem. We relied on shuttle service from hotel.Shuttle service was good but could be extended beyond 6.15pm, this being the time of last bus back to hotel. Other than that no complaints
Excellent facilities, large spacious rooms. Very corporate, there were a number of conferences when we were staying there and they seemed to take priority over regular guests. For example, one evening there was a buffet BBQ - as we were about to take our main course a conference of 30/40 people descended on the BBQ. This was fine as we were in no rush, however when the queue did eventualy clear we had to wait for fresh food to be cooked during which time a number of the conference attendees pushed in front of us for their 2nd helping!
Pool Response time of staff
Excelente vista e passeio marítimo Pequeno almoço deveria ter preço mais baixo
Localização, facilidades do Hotel tal como Internet gratuita no apartamento
Um hotel a levar em conta para quem quer visitar Barcelona e descansar junto ao mar.O pessoal do restaurante bastante simpático. Quando incluído a meia pensão o menu deve conter mais alternativas de escolha.
Do local e das condições do hotel Empregados mais simpáticos!
localização,localização,localização; simpatia na recepção
A localização e a simpatia dos funcionários aquando a n/ chegada. A limpeza da cozinha não era das melhores o microondas não tinha sido limpo.
Simpatia e profissionalismo do Staff, funcionalidade e conforto do edifício em geral e do quarto em particular, pequeno-almoço buffet excelente
Bem situado, confortável. Bom para estadias com a família, em especial com crianças. Bom serv iço de pequeno almoço. Excelente relação qualidade preço. Os quartos necessitam de alguma manutenção (ver ar condicionado) para não perderem os níveis de conforto que podem proporcionar. Em meia pensão a ementa do jantar deve ser mais diversificada.
bicicletas ao dispor dos clientes limpeza do quarto e algumas partes do hotel. A meia-pensão, jantar não tem escolha, o que se torna aborrecido, pois muitas vezes não se gosta e não a outra opção.
Localização e serviço de recepção. A limpeza do quarto
The staff at he reception desk were pleasant. Breakfast was fairly good so was buffet dinner. The view from the room was magnificent. I really don't think that this hotel deserves four stars. The rooms were shabby and old, there were no electrical outlets to charge our laptop and cell phone, we had to unplug the TV to charge the laptop. The first big suite of rooms that they gave us had no bedside lamps, just a bright light in the ceiling. We changed rooms. The continual music downstairs in the reception rooms consisted of only two songs that went on and on for two days until several people complained. In fact several guests while talking to other guests said that they will never come back. The elevators had no memory. In other words the hotel needs to be renovated from top to bottom.
Nice location cross to beach, and my children really enjoyed pool too. I think family with small child may be convenient. In fact, many families were staying. There was not many kind of food in buffet for breakfirst/binner. it was almost same food everyday. There was not frige in the room, need to buy cold drink/beer in hotel bar. It is long distance between hotel and Sitges centre.(over 30minites by walking)
very good breakfast, big rooms there is no fridge in the room
Very good location by the sea (20 meters to the beach). Helpful staff, very clean and big room, nice balcony, seaview. Breakfast was good enough. Quiet and relaxing environment, good for families. Beach and sea was great for all ages. Good pool at the hotel (not for small children though since its rather deep, need to be able to swim). No fridge in the room. Safe cost extra. 20 minutes walking distance to nearest shop and the city but the walk was nice on the beach front !
It was too hot. We left for another hotel with air conditioning
The room was old but the showers and WC was overhaul. the breakfast was not good, if the other rooms open the water tap you can hearing a lot of noises in your room when you slept. but its view to the sea is very nice. the reception stuff cant speak English well even they prefer to answer in Spanish!!!
Fabulous location, Hotel Staff could not have been nicer. Fantastic Seaviews. breakfast good. The only fault that we have about this hotel is the very very dated decor- needs urgent updating!!!
the location is excellent the room allocated was above the zuka bar which was very noisy until 3am, we were told that unfortunately this can not be helped, eventually we moved to another room, the plates that food were served on for breakfast were continuously unbelievably dirty, with food still on then indicating they were not washed, the same for the pool bar / restaurant, we raised this but it did not improve.
The sea front / view room. At the beach. Easy parking Its old and tatty and lack design
I found the overall experience good, the pool was lovely and the beach was only across the road, I also liked that even though the hotel was out of the town it was still very accessable
Da piscina e área envolvente, do SPA e da localização. Melhor interacção entre Front Desk e Housekeeping (após check in chegamos ao quarto e ainda não estava limpo). TV Pay per view também não funcionava, as torneiras da casa de banho estavam com bastante calcário e não nos foi dada a cama de casal reservada (foram posteriormente juntadas as 2 camas). Necessita também um serviço de parking, pelo qual estaria disposto a pagar.
Nada O quarto mal limpo, tive duas vezes que chamar a atenção na recepção.O serviço de pequeno almoço muito básico, com pouca qualidade.
romantic room a little small
Staff and location were excellent along with beautiful, stylish rooms. Nothing!
The hotel was in a central location, close to both cafes and beach.It's also very modern and feels very airy and fresh. It's a pity the location for the hotel close to the church on the Booking.com web site is incorrect and took a long while to find the hotel. Breakfast was very poor with very little choice or variety.
Very comfortable. Free wi-fi. Location. Breakfast is adequate, but more choice would help, particularly if a stay is more than a few days.
The hotel is situated in the interesting inner city, near the beach, close to the shopping area. Very clean, new and modern. WiFi is free. The room is spacious. Very attentive and helpful staff. No bins in the room. Breakfeast is not very rich continental experience.Front rooms are noisy.
Price and reception by staff; closeness to beach promenade no
The hotel was bright and clean Room too small especially when classed as a 'suite'. Noise from nightclub could be heard until 3am when the hotel claimed to be soundproof.
Loved the rooms, the design and location. The staff was also extremely friendly and helpful. I have recommended and will recommend this hotel to my friends & family.
very stylish hotel there is no parking in the hotel (I think it is true for all the hotels in sitges) we had to pay 25 eur for the one night
Wonderful hotel, beautifully designed, hone like feeling from stuff and owner. Would have extended my stay if I could to stay there. Great food too!
Eu gostei da localização à beira-mar, os pisos superiores, a proximidade da cidade velha. Em uma noite havia muito barulho vindo do restaurante na praia em frente. (A equipe do hotel deveria ter feito algo a respeito).
Especialmente da localização, muito próxima da praia, dos restaurantes, do comércio e bens necessários, mantendo, no entanto um ambiente calmo e socegado à sua volta
Localizacao Pelo preco a qualidade é muito aquem do que estao oferecendo
Na minha opinião não pode ser classsificado como 3* pois não possue uma entrada adequada, As condições do quarto tambem são precárias, nem possui um frigobar. dimensões minusculas, cama de casal muito pequena. A entrada do hotel é degradante, possui um serviço de café, e ao lado por uma escadinha e um portãozinho de ferro se acessa aos quartos... O preço é inconpativel.