We had to wait 40 minutes on entrance day (no one on reception). We had toilette ammenities only first day. Last day they "forgot" to arrange our room, but not to enter and open our balcony. We had separate beds and spring matress were not comfortable. Courtains were very tight and few daylight available. When closed by key (at night) outside door of hotel opens with difficulties.
Cheap and good hotel.
os quartos são muito agradáveis, a localização em relação à estância de ski também é muito boa. Os serviços era óptimos e a decoração dos quartos muito moderna e acolhedora. O serviço de quartos funcionou bem, e o pagamento, check in e check out também. Poderiam fazer mais pacotes com a dormida e também meia pensão ou pensão completa.
Bom pequeno-almoço. Boa Localização, mesmo no centro. Frente a um grande parque de estacionamento gratuito. Wi-fi gratuito, mas só no lounge. A meia pensão não compensa. O jantar é tão fraco que na segunda noite fomos jantar fora do hotel. Spa e Piscina minimos. Hotel um pouco gasto e com muitas pequenas falhas. Pormenores de decoração a roçar o mau gosto. Música ambiente dsagradável (beat constante). É um 4 * fraco e não tão barato como isso.
Pelas 5 horas da tarde e impossivel tomar banho de agua quente.
O quarto era confortável, agradável e de dimensoes generosas, com sala e kitchenette. Nao tinham pequeno almoço disponível e a piscina estava encerrada, mas fomos informados antecipadamente.
Apartamento amplo e confortável Ter que pagar para usar a jacuzzi
Disponibilidade dos serviços, entrada no hotel/check-in mesmo com recepção fechada (após as 24h) Nos apartamentos para quatro, duas das camas são em sofá...
tratem do cheiro nas casas de banho da entrada
Apesar de chegármos fora do horário da recepção a chave do apartamento foi facilitada. Existe parque de estacionamento gratuito em frente ao hotel.O apartamento estava bem aquecido, a cozinha tinha utensílios novos, toalha da loiça, detergente e esponja para lavar a loiça.
The friendliness and efficiency of the staff , warm and comfortable room and unique decor.
Nothing in particular. The hotel is a bit "out-dated" and in need of a management that not only keep things going as they have for the last 25 years. The announced "breakfast included" was not available and we were instead directed to the cafeteria next door, probably also operated by the same owner.No real breakfast offer, but simple sanwiches. At no cost, but anyhow...
welcoming and comfortable
Friendly staff. Excellent room with view of mountains. Nothing. (1 night stay only).
We found this to be a delightful hotel with a strong family atmosphere. All the staff were very friendly and extremely helpful. Our room was excellent, and breakfast and dinner were very good. (We were staying only one night, off season, so did not use the facilities of the pool etc.)
A comfortable and welcoming hotel, individual and eccentric. Great facilities at a good price.
conforto e limpeza o estacionamento
Da simpatia dos empregados e do facto de terem disponíveis duches para quem faz late check out. O pequeno almoço deveria ter pelo menos uma qualidade de pão fresco e não apenas pão torrado.
Localização Estacionamento, oferecem o comando mas não há vagas. Insonorização dos quartos é péssima.
Da localização, da tranquilidade, da boa relação preço/qualidade.
Boa localização, central em relação à cidade e ao comércio. Excelente custo-benefício. Internet gratuita e opção entre parqueamento pago ou público gratuito. Também, opção para refeição. Hotel antigo
Da simpatia do serviço de recepcão que possibilitou a troca do quarto inicialmente atribuído por outro mais amplo e por isso mais confortável. Substituição da alcatifa do quarto por outro revestimento mais higiénico.
Everything. A very warm welcome, lovely rooms, excellent breakfast, location central but quiet, sauna and gym. Usually able to park in the square close to the hotel, but might be necessary to park elsewhere occasionally. However, parking in Vielha not normally an issue.
It has been great to stay at that hotel,nice staff,clean & nice breakfast. T.V. was small,no many channels.Main door lock was difficult close,always worry for don´t break the key inside.
The kindness of the hotel staff, the size of the rooms and the location. The room was a bit noisy and the matresses not very comfortable.
Gostei da localização, da paisagem, das possibilidades de visita que existiam na Região.
A localização é excelente e o hotel é muito bom, o único aspecto é mesmo a falta de garagens, pois com a neve é muito aborrecido deixar o carro ao relento.
Conforto e localização
The beds were very good, so was the bathroom. If you sleep on the frontsite, then there is very much (too much) trafic-noice, nearly day and night.
easy access and close to shops and restaurants Reception closed at 9pm and nobody available after this time in the building.
the receprion was open only few hours a day which is very uncomfortable
Excellent apartment, very well equiped and in a very nice city.
Excellent property, will stay again. Room too hot and no A/C, opened windows , then too noisey, a fan was provided in the room. In house info and a few TV channels in English and French would be appreciated - most of us don't speak Catalan ! Minor things - the place is really nice.
the apart. is very good for family holiday the staff was not at my arrival(the keys were waiting in an envelope) .breakfast was not ready at all ,nobody was at the hotel to serve breakfast at 0730 in the morning inspite the declaration in the elevator that breakfast is served.
Cleanliness, location, value for money A bit noisy with traffic on the front side of the hotel
Cheap Breakfast poor. Staff service poor
Proximity from the centertown. You can park the car very close to the Hotel. Our apartment bathroom smells strange.
It was a wonderful experience. Called earlier to notify of late arrival and staff left key at front so we could get in late at night. Very accomodating! No - Was a great experience
Very nice hotel, spotless room, warm desing, great breakfast, very quiet. We didn't want to leave... The street outside the hotel is being renovated- so there's no parking close to the hotel and we had to walk in the rain from a distant parking.
The place is small and charming. A good breakfast and the staff was very correct at all help request.
Close to beutiful countryside, good farm atmospher. Good breakfast. The hotel neighborhood is undergoing infrastructure work, open duct infront of the hotel and was dificult to carry the luggage.
Room was clean and well decorated. Hotel decoration is good too. Very easy going hotel employees. There was no receptionist when we checked in. We need to call several numbers to get hold of people who did not speak any English. Eventually the receptionist turned up and checked us in. There was not a feeling of being welcomed and expected.
The staff was very friendly, the rooms really nice and cosy. good breakfast and excellent dinner! Possibilities to park our car and bikes overnight and the owner would even let us wash our bikes after riding. We will certainly return to this place!
Bike friendly, good off street parking, a short stroll from the center of Vielha. Rooms are spotless and well equipped. Extensive buffet breakfast & friendly helpfull staff.
Everything. Friendly receptionist. Room spotless and well designed. Modern bathroom. High standard of finish all round. Good breakfast. Will pay a return visit.
This hotel was recommended to me by Pere Salvadore from Terrassa who regulary stay there. I have to say that the hotel was excellent in all areas, the staff were very friendly and helpfull. The hotel was indeed excellent value for money. I intend to return again, Kind regards,Eddie Tierney ,
The room was excellent. Particularly enjoyed the high class woodwork, joinery and stonework. All this was combined with plenty of space. The service was abysmal. Found ourselves knocking on window and doors for about 15 minutes in order to gain access. Eventually somebody arrived, not from inside but from somewhere outside. The " receptionist" gave us a key to Room 4 and a card similar to a credit card which he explained would turn on the lights but he did not accompany us to the room to demonstrate how it worked. We spent around 25 minutes in the dark trying to find a place to locate this card. My wife eventually found a small slot in a device that looked something like a light switch. This inconvenience could have been saved had the " receptionist" given us 2 minutes of his time. Would not visit again or pass on recommendations.
good value for money as we were just staying for 1 night
Everything, staff, food, rooms location all was excellent Internet had failed at the time we were there.
A great hotel for an overnight stop. Facilities were basic but the food was good.
Excellent, basic, but really good value for money! Good food, would recommend