Melhoria nos quartos e banheiros, nada luxuosos.
Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment. Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.
Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.
A equipe incrível e eu tenho um upgrade gratuito. Ainda ajudou com problema com o carro
Muito limpo e muito perto de tudo!!! Cama feita muito barulho, não confortável
The location is great.
The bed was comfortable & the room was clean. It's a nice looking hotel. They charge $11/day to park 4 blocks away - wow! They have a small area in front of the hotel to pull your car in to drop bags off. But 2 cabs were parked there when I got there, so I had to walk 4 blocks with my bags, through crowds of people. Ridiculous situation. Also, the bar/restaurant is too small for the hotel.
Great location! The staff were super friendly and helpful. The room had cable TV and WiFi but no frills. Still, it was clean and in a great location and we had a wonderful time.
Booking late on Canada Day weekend doesn't leave a lot of options. Just glad to be able to get a room. Staff was helpful. Very dated and well worn. First room smelled like it was an 80's Cadillac full of smoke and air freshener trees but the staff was able to switch us to a somewhat better room even though they were booked solid.