5-minutes out of downtown, but totally worth it
Comfortable bed Management's inability to control noise (especially loud talking and door "slamming" associated with younger "partiers" in two adjacent rooms.
the bar & grill attached to it lack of communication between staff
I was tired and looking for a quiet rest. When I asked the woman at check-in for a quiet room so I could get some much needed sleep, she said she'd do her best, and she did. My room was quiet and I had 2 nights with good sleep.
The hotel is not downtown but close. About 5 minutes away by car. My room was clean, spacious, and well stocked with every thing you would want from a hotel room. It was a good price as well.
Beds were comfortable. Extra pillows provided without having to ask. Sink outside bathroom is convenient. Room was not made up properly. Beds were not re-made, towels taken were not replaced. Biggest complaint is that the hallways were extremely smoky even though the room itself was fine. There must be a vent that is bringing in the smoke. All our friends had the same complaint. I hate all the little lights (smoke detector, air conditioner, clock, etc. etc.). I have the same complaint at every hotel! Hotel is adequate if somewhat dated.
Everything I needed was there Wasn't in walking distance to downtown and a little pricey
The staff was friendly and helpful. The location was great and easy to get around victoria. The restaurant inside was quite cute with a good breakfast. Due to a staff shortage, our room was only cleaned one day. Also we had to move rooms due to a funky smell in the first one we were given.
Price location was not winter reservationist indicated it was
Enjoyed my stay very much good value for the price
Nothing.. This is the worst hotel i ever been, its so dirty specialy the room, and its so noisy,theres some cracking sound next to the window its there all night! you can hear clearly talking other next door,the hotel says its non smoking but i can smell next door smoking weed! Dont waste your money there!
no clock, poor TV reception, no clock, poor TV reception,
Excelente localização - perto do centro da cidade, das atracções e de estabelecimentos. Pousada muito boa - limpa e bem conservada. A equipe é muito cortês e profissional. A pousada é tranquila e acolhedora. O café da manhã continental era excelente. Muitas opções (quentes e frias) e itens muito frescos. Com certeza me hospedaria aqui novamente.
Quartos impecáveis e boa localização Decoração datada
Tamanho do quarto e colchão de boa qualidade. Internet fuinciona muito bem. O elevador estava quebrado e nos colocaram no 3º andar com a parede do quarto ao lado da escada e em cima da porta da saída para o estacionamento, o que nos fez ouvir todos subindo e descendo as escadas e batendo a porta a cada saída. Conclusão: não foi possivel dormir os 2 dias de hospedagem. Os quartos que estão em frente ao estacionamento ficam com os reflexos das luzes dos carros que chegam para estacionar. Sabonete controlado, pois sendo um casal, foi deixado somente um para os dois. Tendo que usar no banho e no lavabo o mesmo.
Gostei muito do quarto com cozinha, realmente muito bom ter geladeira, fogão etc disponivel para uso. Acho que o cafe da manha poderia estar incluso no valor da diaria.
front desk, conforto, wifi, estacionamento, só tenho elogios se não tiver carro, a localização pode ser um pequeno problema
decent motel. had a kitchenette I booked a double queen bed room for 4 people but was told the price I got was only for 2 people. The lady charged us $15 extra per person. Not very accommodating.
Very large and clean room .. It was nice and quiet and the room was really comfortable and spacious . Friendly guy checked me in . Close to the Mayfair mall . Had no AC but with windows opened it stayed cool and quiet . Internet worked but was a bit weak .
The Hotel was very clean and tidy. Beyond expectations. We were greeted at the front desk, who was very friendly and welcoming. I would recommend this hotel to friends traveling to Victoria. Would book again if in the area.
Convenient location - 10 mins away from downtown Victoria. Well furnished rooms with fridge and microwave. We could hear our neighbours upstairs all throughout the night...
The staff were extremely helpful with our queations about Victoria I would have liked a hair dryer...a minor but something I use every day and unfortunately I didn't think to bring mine.I understand the premise of Travellers Inns as to be an economical place to stay....just a note from me to you
nothing place was skid row... never again
Location was good, rooms are decent Towels, no elevator
It's a well-kept facility, clean and well run. The AC was weak. The neighboring construction site was pretty noisy from about 7 am; this was irritating but is beyond the control of the Arbutus Inn staff.