É um ótimo e agradável estadia
Excelente localizacao Check-out muito complicado. Erraram nos valores e só corrigiram após a minha saida do hote. Por e-mail informaram que nao iriam cobrar o excedente.
localizaçao foi perfeita para minhas necessidades! a acomodação foi perfeita, cama muito confortavel! além disso, o quarto dispunha de varias opções para aumentar nossa comodidade!
localizacao A piscina é muito longe da south tower. Caso forem usar a piscina tentem ficar na North Tower
Localização e funcionários atenciosos.
Excelente localização, funcionários gentis, atenciosos e competentes. O valor das diárias, sendo a reserva feita através do Booking, é muito bom. Os elevadores são extremamente rápidos. A garagem fica a alguma distância, mas os carros são entregues muito rapidamente, em questão de minutos, mesmo com movimento acentuado no hotel. Cama excelente. Achei um pouco exagerado o preço do estacionamento. O site do Booking poderia mencionar que o hotel tem dois prédios, sendo um deles, o da ala norte, aparentemente bem melhor do que o outro, inclusive bem mais novo. O banheiro poderia ser um pouco mais espaçoso.
Great location! Complimentary breakfast is amazing. The kitchen looks a little outdated but it's such a great space for the price!
Very helpful front desk staff, easy central location, good breakfasts
The location was good the staff were helpful and polite the room size was ideal for our purpose and any problems were soon resolved. Unfortunately during our stay we were unable to use the pool and exercise facilities advertised when we booked due to construction work being undertaken and this was a big disappointment to us as we were hoping to have a swim and relax after a busy day in the city.We felt that maybe we should have received a reduced rate for our stay as you did not provide a service you had advertised.
Room size. The lazy when we were checking in. She wasn't helpful at all.
The peace and quiet The scramble at the buffet breakfast
Bright spacious accommodation, friendly staff Minor stuff - fridge very noisy, & extractor in bathroom started up in night & wouldn't shut down - but this seemed to be a ' one-off '
Location, size of room/apartment, efficiency and assistnce given by staff, flexibility to respond to specific requests.
Room was well equiped. Very noisy hotel. Also poor breakfast..
Room layout and space Poor shower set-up--shower curtain was a nuisance and let water get all over floor, bath ventilation barely effective
I loved the location and the size of the suites. The complimentary breakfast is nice, but contains too many carbs for my liking. They don't offer anything besides pastries and bagels in the morning and no protein.
Close to sporting events and concerts, nice place to stay, shopping and eating is close! Skytrain event for adults is great The streets of Vancouver, walk to far before it cleans up, not a kids scene
The suite was fantastic for a family of four. Used the facilities to save money by eating in rather than eating out. Very handy having two bathrooms. The breakfast could have been put out better rather than everything being in packets and cling film. The pool area was out of order due to refurbishment.
Ótimo café da manha, quarto espaçoso ótima localização
Atendimento ótimo aliado à excelente localização. A melhor relação custo-benefício de Vancouver.
Boa localização e quarto amplo.
O salao para cafe da manha estava sempre muito cheio
Ser bem proximo do centro da cidade. Quando cheguei, a recepcionista estava constrangida por so ter o tipo de quarto escolhido no 1o andar e com uma casa noturna proxima, o barulho seria grande, ja que es estava acompanhada de meu pai, com 83 anos. Contestei que minha reserva tinha sido feita ha tempos, com o aviso que chegaria pouco depois da maia-noite.
Excelente localização! Perto de Granville island, perto de Yaletown e numa rua perto de todos os ônibus indo para outros lugares. Há um clube barulhento que tinha um som de baixo tão alto que abalou as nossas paredes até as 3am. Quarto pequeno.
Sua localidade esta boa ! um hotel bem pratico. O sistema de TV a cabo é bem fraquinho e com uma qualidade de sinal ruim.
Gostamos muito da cama, muito confortável e da localização do hotel
Localização de fácil acesso. Cheiro de produto químico vindo do corredor.
O lobby era muito bem decorado. A máquina de gelo não funcionava no quinto andar. Os corredores poderiam passar por uma atualização. O quarto era decente, embora um pouco pequeno. O volume da televisão estava quebrado.
Os funcionários foram ótimos. Muito prestativos. Ao sair do elevador no 2º andar havia um cheiro estranho.
A localizacao 'e muit boa e a limpeza excelente
A equipe estava sempre sorrindo e dizendo olá. Ótima cultura. Gostaria que as camas fossem mais macias e que houvesse piscina e sala de ginástica.
localizacao limpeza do quarto (achei uma barata dentro da caixinha da escova de dente); funcionario do help desk nem um pouco preocupado em solucionar problemas de barulhos de outros quartos
Localização boa e o preço bastante acessível Havia um cheiro forte e estranho (cheio à urina) nos corredores e elevador. Nos quartos nao havia cheiro.
Close to everything in the downtown area. Was walking distance to just about everything which was nice since we didn't rent a car. Room was clean, comfortable and fairly large in my opinion. A plus was they have free use of some bikes to sign out. They are first come first served. No pool, just a large jacuzzi. The beds were listed as queen size, but seemed smaller. Not sure if sizes are different between Canada & U.S. Note the mattresses were extra firm, but surprisingly we found they were actually comfortable!
Best price for location close to family living there. Enjoyed the wine-tasting in the lobby....Fun to meet others and the Night Manager?, a friendly kind of guy.
Decent hotel. Great staff. How seedy the surrounding area is. Breakfast not included. Didn't looks as classy as the pictures but was ok.
Parking was free. Withing walking distance from tourist spots, yet close to other interesting sites outside downtown.
Great location, great price, roof top hot tub. Hotel has aged and needs some updating.
Location Small elevators
Roman/bathroom were very nice and clean Breakfast not included
When we got there, we entered and were pleasantly surprised with a suite, 2 bed rooms, living room with dining table, kitchen, and a couple of bathrooms. We were only expecting 2 bedrooms. View was fantastic. The constant rain.
The staff was very friendly. They went out of there way to help us with booking tours, answering questions, etc. The hotel does need updating. But the value for the price we paid was great.
Value: exceptional. For the price of a 'name brand' one bedroom, we got a 2 bedroom suite in a convenient location with nice amenities. Bonus for sky line views of the city from floor to ceiling windows. Location: great. Right across the water from the Granville public market. A couple minutes walk to the waterfront. 5 to 10 minute walk to some really nice restaurants. Unexpectedly good amenities: all day bike loan, hot tub on 9th floor, gym, gated garage, in unit washer dryer, keurig coffee machine in room, whirlpool in unit. Not 100% polished: our kitchen sink was stained brown near drain, night stands had backs that bulged out, there was a part of a wall in one of the bedrooms that looked like out had been repaired and primed, but not painted. I found these to be minor, cosmetic issues that didn't remotely detract from the extraordinary combination of features, location and value.
Great location with many clubs/bars/restaurants walking distance by or a short cab ride away. Our room was very small and the double beds were more like a single. The staff was beyond friendly and helpful. Would likely stay agin. Definitely worth the price. We did have a weird stain on one of our blankets, and the size of the beds were a bit small.
The room was hot and stuffy, but all I needed was bed to rest my head on located downtown, so it was good enough for me! Hot and stuffy room! No a/c
Da limpeza e conforto do quarto.
Boa localização, boa limpeza.
A localização. Muito barulho no quarto, ouvia-se os hóspedes de cima caminhando e os do lado conversando. Pelo custo do hotel há outras opções de menor valor, próximos ao centro em muito melhor tarifa.
Gostei de tudo. O Hotel é muito bom e bem localizado Nada a melhorar, na minha opinião
Há um estacionamento exclusivo para os hóspedes do hotel. Barato em comparação a outros na área. A uma curta distância a pé de muitos restaurantes. Não há frigobar no quarto. Tem que pagar taxa de estacionamento. As tomadas são difíceis de alcançar e não ficam perto da cama. Máquina de gelo em apenas um andar.
Sua localização em relação aos principais pontos de interesse de Vancouver, inclusive compras e aeroporto.
Os quartos sao muito bons, confortaveis e acima de tudo espacosos. Ha uma sala e ate uma mini-cozinha para fazer uma alimentacao rapida. A mini geladeira eh otima e voce pode utiliza-la com o que quiser. A cozinha eh otima e o cafe da manha eh otimo (apesar de nao-incluso na diaria). O quarto limpo, sem qualquer odor, umidade. Localizacao priveligiada. Funcionarios sempre atenciosos e ajudaram com o necessario. Com certeza voltaria e recomendaria a amigos para ficarem hospedados la. Reserve dinheiro para o cafe da manha (nao-incluso) cerca de 10 dolares por pessoa. Internet wireless paga tambem (25 dolares por 1 semana). Estacionamento pago tbm, se for o caso. Mas todos servicos de primeira linha.
A localização A recepção. Havia pedido quarto longe do elevador e das maquinas de gelo; a recepcionista insistia que eu deveria ficar perto dos elevadores pq certamente não ouviria o barulho; não aceitei. Ela, em tom mto autoritario e irritado me avisou que não me deixaria entrar antes das 16h, respondi que não estava pedindo isso; ela então,voltou a insistir que oegasse o quarto vago naquele momento e q eu não poderia escolher quarto já que tinha feito a reserva "com essa gente", dai pedi pra falar com o gerente,pq ela estava sendo rude comigo e que se não fosse resolvido eu iria pra outro hotel;o gerenteveio, mas já chegou dizendo que ela não tinha sido rude (!),em todo caso mudou o quarto e eu fiquei lá mesmo,por 28 dias ,mas não gostei dessa recepç
A localização é excelente. Na esquina da Robson Street, com várias lojas e restaurantes. Também se podia ir a pé para o Canada Place. A suite com uma pequena cozinha e uma linda vista da janela do quarto também ajudaram.
Em verdade, o que me desagradou, de algum modo, foi o fato de que o quarto nāo corresponde inteiramente ao descrito no site.
poderia haver um frigobar no quarto que facilitaria bastante.
O café da manhã é simples, mais completo e gosto. Os quartos sao limpos e as camas sao confortáveis. Boa localização, ótimo custo benefício. Atendimento das Recepcionistas. OS funcionários do restaurante são bons.
café da manhã ruim
Muito boa relaçao custo/benefício. Localização ótima.
Em primeiro lugar da localização, o restaurante da Irish Pub tem comida e cervejas de boa qualidade e preço e um bom atendimento. O serviço e limpeza do quarto e banheiro também é muito bom. A postura do Gerente é muito correta. Alguns destaques para o pessoal da recepção.
Localização. Mesmo no entretainment distric. Perto de tudo
A tranquilidade e conforto do quarto e banheiro. Excelente cafe da manha, servido em um pub foi muito interessante. Artur e Cecilia.
Muito boa localizaçao, além de um pub ao lado e sentimento de prazer e liberdade.
Estar no centro Quando chegar no hotel receber a copia da reserva
Estávamos muito perto da linha Canadá para transporte a partir de YVR. Rogers Arena a uma curta caminhada. Esta localização superou as nossas expectativas. Os elevadores poderia usar uma boa limpeza.
O nosso quarto era muito limpo e confortável. A localização era ótima.
Excelente localização. É preciso utilizar a chave do quarto para operar os elevadores.
Gostei muito da suíte que ficamos, muito limpa e bonita. A localização também é otima. A unica questao que gostaria de citar é: no site eles dizem que tem fitness, porém, não informam que o serviço é terceirizado e tem que se pagar 8 dolares para utiizar.
Bom custo x benefício com relação a localização. Boa opção de hotel para quem passa o dia inteiro fora e o utiliza apenas para banho e descanso. Internet gratuita também é uma boa!
A cama era confortavel, quarto dispunha de todos os itens necessarios e estava suficientemente limpo.
Os banheiros quarto onde um pouco apertado.
Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished. Not Applicable.
The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.
Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.
The room and the food. The hotel offered a free breakfast, but there was confusion with the on line booking. The offer system should be clarified. With other hotels offering a free breakfast i.e. Opus Hotel, the on line booking for the coupon was much simpler.The Hotel did honour the free breakfast.
Superb location, the most comfortable bed I have ever slept in. Elegant setting. The 2 of the restaurant staff could be a little on the snooty side!
excellent service with large rooms, and a very good location in the middle of the city rooms are bit old, but do have large flat screens TV
Amazing staff, clean, beautiful room with deck. And the most comfortable beds and bedding.
Best hotel for service and ambiance in Vancouver nothing
A truly great boutique hotel in an excellent downtown location.We usually prefer to dine out at night,but could not resist the lure of the wonderful atmosphere & superb food in house.I suspect all staff are highly trained in delivering excellent customer care & certainly they deliver it.The Wedgewood was a wonderful experience over the four nights we spent there. We would be cranks if we did !
Our room was very comfortable &the hotel location was ideal for getting around Vancouver. Meals in dining room were v expensive, especially breakfast & frankly I've had better hash browns at MacDonalds. We had a comparable breakfast at a similar hotel in Seattle that was 25% cheaper & and of better quality by far. I just hate to be taken advantage of in that way. The box of chocolates I received for staying didn't make up for poor food at an outrageous price - even if this is a luxury hotel.
Great bar and restaurant. friendly staff. very comfortable / luxurious rooms. windows are older not well insulated for sound. A bit noisy as it is downtown
Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location
Location, accommodation & staff
The pool, hot tub and fitness area were fantastic. View from the room and location were also great. Checked into a dirty room, with stains and hair in the sheets. Had to pay for Wifi, for $400 a night
Hotel had good parking. Convenient. Hotel room was not ready til very late post check-in. Suite was much smaller than depicted on the internet and in discussion with them. Room service at the pool-side was horrible.
Location Near Orpheam theatre!
very pleasant suite with good facilities - eg large televisions in sitting room and bedroom, well designed 'kitchenette' for preparing drinks and snacks, extremely comfortable bed with masses of goosedown pillows, outdoor pool and hot tub with steamroom and excellant showers
We booked a suite with a separate living area and bedroom. The living area included a wet bar with microwave and dishware which we were not expecting. It was a nice surprise, so we got takeout Chinese and brought it back to the room for dinner and could eat it on real plates and with real silverware after reheating it in the microwave. The bed was super comfy, the staff very nice. Would certainly return there if coming back to Vancouver Only two elevators, one was being repaired the morning of our departure so there was a long wait to get down.
Room was clean and the staff were friendly. Pool and pool deck were very small. Fitness center was adequate but nothing special.
Comfort, cleanliness, fantastic night skyline views through floor-to-celing windows (we stayed on 27th floor), professional hotel staff, convenience of having a small kitchenette, excellent downtown location. Highly recommended!
We were first time visitors to Vancouver & Victoria, staying seven days. We wanted a hotel room suite, on Robson St., w/a kitchenette & a view. Westin Hotels are quality hotels, in the states, and at the time of our visit the Westin Grand Vancouver/Booking.com had a fantastic special rate, for a corner suite. We were very pleased w/the suite, the hotel, the staff & the services. Everything seemed just fine. One suggestion: Suites/rooms w/refrigerators: The refrigerators need to be a little bigger, to accomodate items guests might need to refrigerate, during their stay.
Helpful Concierge team with reliable restaurant recommendations Would have liked more self catering facilities
Set in noisy area of Downtown Vancouver
We really enjoyed our stay at the Westin Grand. The executive deluxe suite was smaller than we expected, but it was nice. Chad and Nicola and Jessie were extremely helpful and friendly in the restaurant at breakfast. (We had coupons for breakfast, which was wonderful.) We really enjoyed eating a fancy breakfast, followed by cheap and tasty eats later in the day. (For example, Mongolian barbecue and Egyptian and Asian fast food are all within an easy walk of the hotel.) Overall, the hotel was great, but a little expensive. Even though we had internet and free breakfast, the price of the executive deluxe suite was high, given its size (relatively small).
The location was great, room was clean and modern. The first morning we were woken up to the cleaners trying to get in our room multiple times with the key, it wasnt even 9am, (we were moving to another room the second night so we had to be out of there not until 11, we had two reservations for the two nights due to a free night and both nights were not booked in same room) the second morning,again, woken up around 8 to someone saying they were there for our bags, wrong room
I had a big room, intended for up to four people, and it would certainly have been big enough for 4. Location was ok, though a bit at the edge of the action in downtown. Wifi reception was good. A good coffee shop is just across the street, which serves good breakfast as a cheaper alternative to the hotel itself. Room was pretty low (about 2.10m), I've never seen a hotelroom this low. As I'm 2m tall it is something I really notice and it was not comfortable for me, but I could live with it. The street just outside the window is pretty noisy, even at night. I stayed on the second floor, and you have to go up and then down a bit again to get there, which is kind of odd; my impression is that his floor was added later and not all of the hotel is like this room. The airco is fairly noisy, too, but I managed to sleep through it. The room smelled somewhat stale. Still, it's not like I had a bad time, not at all, but I wasn't there for the hotel.
The staff was nice. Way overpriced for the room and ammenities.
Good central location, convenient for exploring Vancouver
the location The hotel was very noisy i could hear the people next door through the wall We could hear doors slamming maid woke us up to clean the room
the location of the hotel was great, close to shopping, buses and restaurants the room size
the rooms were clean and the staff was friendly When I walked into the room, some of the lights were unplugged, so I could not turn them on.
Very convenient to all parts of the city and staff was very helpful. Nothing
It was situated in the center of the city and a close walk to many shops, restaurants and bars.
I thought the rooms were very nice and clean. Bathrooms were very clean and the hotel on the whole is in excellent condition. The restaurant was very good and they were very nice when we came in late and ordered some room service......beyond the time of service. The only thing that was below par was the breakfast eggs and sausage or whatever they decided to serve. They were awful. The waffles were good, but then again, you make them yourself. The fruit was good and the coffee. But the eggs......YUK! sorry.
Good clean hotel. Excellent breakfast. Would recommend to others when staying in Vancouver. Staff very helpful. No complaints
Free wireless internet Crowded breakfast area during peak period, poor choice of hot food, items not getting replaced especially on sunday morning.noisy air con
Very comfortable, well-appointed room; helpful, friendly staff. Have seldom slept on such a comfortable bed. No complaints. Our stay was very happy.
Good Value for your money