Prós: Great apart-hotel. very clean, very friendly staff. Great location. I really liked the atmosphere and furniture inside. like the sweet home at Uralsk. Need to expand their hotel to other cities in ...
Contras: Carpets would look great on the floor, but it is acceptable.
Prós: Unexpectedly good service - full set of required kitchenette, good speed wi-fi, close local shop. Very good location in the town centre
Contras: I couldn't stay there because they were closed for maintenance, but I only received an email on the day of reservation so I couldn't read that because I was on my way from Russia and found a ...
Prós: very clean, very attentive staff , room space is big enough to stay with family (two adults + two kids )
Contras: no options for lunch -unfortunatley the reception didn't have an information on restaurants/cafe close to the hotel
Prós: Hotel Victoria is precisely how a hotel should be - clean, comfortable and unpersonal. It's a place which could be anywhere, which was exactly what we needed after a long travel and an exotic ...
Contras: We had to pay for parking additionally, which was a detail that dragged the whole impression one level down.
Prós: Breakfast and very polite staff.
Contras: Internet outage
Prós: Location, parking near hotel
Contras: No restaurant in the hotel, poor hot water supply
Prós: A/c wasn't turned on yet. It was too hot in the room.
Prós: General atmosphere of the hotel is very nice. It's truly a European hotel in the heart of Kazakh steppes. Very comfortable rooms, good breakfast, fine restaurant where the local Italians gather ...
Contras: One side of the hotel looks at a major street of the city, it's always flooded by light, and cars make quite a lot of noise. During winter it's not such a big problem, because the windows ...
Prós: Super staff and good breakfast options also good secure parking
Contras: Instant coffee
Prós: The hotel's staff was very friendly and helping. The breakfast was OK, nicely brewed coffee.
Contras: I didn't like the smell In the room, it was probably s smoking room before, the floor of the room wasn't ideally clean neither. Well, I also have had some stress added up on locked (blocked) ...
Prós: Friendly staff, I got upgraded to suite from economy for free.
Contras: Smell of tobacco in the hall.
Prós: Good service, facilities
Contras: No significant things to dislike.
Prós: If u'r planning going to Uralsk, stay in this place. U won't be disappointed.
Contras: There is nothing coming on my mind.
Prós: Restaurant, staff, location, plugs next to bed.
Contras: Window was opening to a street and there was nothing on frame or window to stop bugs coming inside Therefore i shared room with a spider. Also it seemed a bit dangerous to have a that much easy ...
Prós: Helpfull staff, I left my jacket in a previous hotel and they arranged to have it collected
Prós: English speaking staff European standards Best hotel I've stopped in in kazakhstan
Prós: Located outside the center in a truck service center. Not a typical tourist place but we liked it a lot. Clean, friendly staff and spacious. Some good restaurants and shopping options in walking ...
Contras: Breakfast is terrible, iron was rusted, sink is too small in the bath, nowhere to put soap in the shower, no single double bed, no water provided, towers are too old, observed people (looks like hotel...