Prós: Everything was amazing, everybody was super nice. From the moment you step in it was just over all an amazing experience with our mango family. We were there for almost 2 weeks they made us feel at ...
Prós: Good location
Prós: Breakfast was satisfying, bed was great. The girls at the desk were great at their jobs and promptly responded to any questions or anything I needed.
Contras: We had no complaints, will definetly stay there again and recommend it to friends.
Prós: staff are courteous and accomodating
Contras: room curtains not fix properly
Prós: Clean room.hot water. Wifi worked. TV has channels. Staff are all right.
Contras: Longganisa sausages were cold and coffee was weak.information about airport transfer was incorrect.
Prós: Friendly staff, clean, comfortable bed, good location, friendly.
Contras: Lack of power sockets (only one tucked next to the bed). No soap or shampoo provided and shower sliding door stuck. No option of fruits even at extra cost. Food mediocre. Very poor internet ...
Prós: environment of the room and staffs
Prós: The location is good - very close to the city centre.
Contras: Mango Suites is ok for a stay of 1/2 nights, but I was in the city for 9 nights and wanted a more spacious and comfortable room. There was little storage for clothes and the air conditioning ...
Contras: It look good on their advertising to the Internet. But when we arrive to the hotel the room that they told me .is not that they promise.pulse advertisement ...
Contras: The room wasn't ready yet when we arrived. We arrive past 11pm and yet the extra bed I asked ahead is not there.
Prós: _good location _when we arrived they didn't have a map of the town but later a boy brought it to our room _The staff were polite and tried to help but they looked young and unexperienced
Contras: As we arrived on sunday the staff couldn 't access their computer as the boss didn't give them the password !!!! First and foremost i must say that when i booked ,i didn' t read the ...
Prós: location, maybe the only western standard hotel in town.
Contras: the economy room was not very attractive, the deluxe room was good, but overprices. Do not pay for breakfast at the hotel, the restaurant looks like a bunker and the food is not tasty. eat cheaper ...
Prós: Very comfortable room. Pretty strong wifi.
Prós: Great location, staff were friendly and helpful.
Contras: Although the hotel was clean, there was a Cockroach in the bathroom almost every night, wifi signal was slow and needed resetting numerous times...
Prós: Nice rain showers, the room is clean and comfortable.
Contras: Breakfast options for non meat eaters.
Prós: Nice bed, bad poor customer service. I dont lime the lady in front desk. Not approachable.
Contras: To make a better quality service to yoir customer, treat them as human not just after for sales.
Prós: (Overall Review) This hotel is located at the central downtown or in the heart of Tuguegarao City, very near to the public Market and other nearby restaurants, fast food chain and shopping store. It...
Contras: 1. Low water pressure on the 3rd floor (as in no water comes out in the tap) 2. Sink and Bowl clogged 3. Hot and Cold shower not functioning 4. Not a sound proof room, I can hear the construction ...
Prós: Accessibility is good, hotel is along the main road.
Contras: Eateries and covenie ce strore is quite difficult to come by.
Contras: The price in the website doesn't match the actual price...
Prós: staff were friendly and went out of their way to make up for lack of finishing touches room was recently refurbished with nice decor
Contras: not quite ready for guests. café, restaurant still being finished no credit card facility
Contras: we found 2 dead cockroaches in the room. the toilet set up was horrible. the electrical socket in the room was near the ceiling and not near the floor. the food was terrible and service at resto ...
Contras: Very noisy the kareoke bar you can hear from room on3rd floor..staff are not really trained to work in the hotel..you have to pay cash, they don't use debit/credit card..
Prós: The hotel is nice with accommodating & friendly staff. We enjoyed our stay in the room.
Contras: The lock in the comfort room is defective. There were no available toiletries, not enough toilet paper supply.
Prós: Its fast and high speed wifi connection.
Contras: socket/electrical outlet for cell phone charging is place in a unfriendly area.
Prós: Well, the staff! cool people!
Contras: My toilet experience! clogged, and you know the rest!
Prós: If not for the big room NOTHING ELSE to like
Contras: Poor customer service. They don't really provide airport transfers as they claim it to be. They responded to my request that they will provide airport pick-up but to my dismay said that they ...
Contras: More information
Prós: It is located in the center. Accessible to market, church and terminals. They have a free airport shuttle.
Contras: The wifi is just accessible in the lobby. The door stopper in my room's veranda got busted and i cannot go out to the veranda, it's accident prone.
Contras: Staff needs more training. Facilities in need of renovation.
Contras: Airconditioning is not functional. Did not even offer to change room even if we already asked for it.total waste of money
Contras: There was a mice roaming at the lobby
Prós: The very friendly staff
Contras: Bathroom not properly cleaned Lawsy internet in the room Only on corridors and lounge downstairs
Contras: Almost all of it
Contras: I WAS SUPPOSE TO STAY FOR 4 NITES BUT I STAYED ONLY FOR 1 NITE. THE MORNING AFTER, I OPENED THE SINK FAUCET TO WASH MY FACE AND VERY DIRTY BLOODLIKE WATER COMING OUT FROM THE FAUCET, SAME IN THE ...
Prós: Staff was very accomidating
Contras: Room was quite small, AC was beside bed and blew cold air on the bed. Hot water was intermittent. Smoke detector was beeping all night
Prós: Location. Airport transfer van
Contras: Breakfast. Cold water. Staff. Elevator broken. Room superior without window
Prós: Breakfast by Max
Contras: The welcome drink
Contras: The place and service is really not worth the price we paid! I suggest you consider renovating the place and monitor the cleanliness of the rooms!
Contras: We will not go to Hotel Carmelita anymore. They charged fees for the hot water, faucet was not working, there was no tissue available in the bathroom (guests still need to request for it).
Prós: The cozy bed.
Contras: The staff esp. the bellboy his not checking the luggage of the guest. When he assisted us to our room he only took the luggage of my friend and as for me I carried it by myself all through our room ...
Prós: Restaurant, food was surprisingly good, great coffee
Contras: Hotel needs renovation, everywhere water dripping as it was heavy raining, water in the lobby, in the room.... After demanding a compensation they finally agreed to partially refund the booking ...
Prós: We were feel so comfortable.
Contras: The bathroom has no toilet tissue
Prós: Im not Happy
Contras: Just the managrmrent . Old equipment and No water
Prós: Just the location..
Contras: Staff should be more accommodating.. They should improve everything.
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