Prós: Wonderful experience at this hotel, very friendly staff who goes above and beyond for their guest. Their level od hospitality is what you would expect at a 5 star hotel, we were very impressed!! Very good attention to detail
Prós: I loved when I walked in the environment felt like I was in an expensive hotel. When we reached the room that's when everything surprised me. From when I unlocked the door. I loved the room set up. The couch with the chase attached. I fell in love with the beds it really made me feel like I spend so much on my room. I love the bathroom and kitchen area. Breakfast was great and the staff was eager to help. I will definetly come back over and over.
Contras: Their was only one thing I did not like that when I was about to shower it had hair on the walls and on the floor.
Prós: I WOULD RECOMMEND THIS HOTEL TO ANY TRAVELER LOOKING FOR A GREAT HOTEL TO STAY AT A DECENT PRICE.
Prós: I loved the living room area with a bar, microwave, and refrigerator. The beds were excellent and comfortable - loved the bed spread.
Contras: I didn't really like the shower it was hard to keep the curtain inside so a lot of water escaped outside toward the toilet. Maybe have a slightly higher shower rim instead of a low one or even a tub/shower combo?
Contras: Construction ongoing, room smelled like cigarettes, the layout of the room was bad.. there was a sliding door with a couch in front of it
Prós: They have a great buffet breakfast and good location
Contras: Small bathroom, had construction going
Prós: Breakfast, main guest house
Contras: Older than photos show, Room furniture is old and worn, AC didn't work in the first room we were put in, it sounded like the persons above us were going to fall thru the roof because of a weak floor
Good clean facility.
Prós: Good breakfast! Quiet location.
Contras: Laundry not available. The clubhouse was being remodeled. Should be done mid-February.
Prós: We have stayed there many times before.
Contras: It was being totally being rentravated. Noise all the time. Not at all like ad presented it.
Contras: They bought an old garden apt complex and opened it as Marriott too soon. This is not yet Marriot. Not even close.
Overall good experience.
Prós: The room was new and up to date.
Contras: There was one trash can in the room and it took me a while to find it. Their were no cups in the bathroom.
Even though there was construction going on and there were temporary buildings including the registration office there wasn't any excessive noise or inconvenience at all.
Prós: Best staff. Very courteous, accommodating and attentive.
Contras: Did not get housekeeping everyday but that seems to be the new norm with hotels.
Prós: Residence Inn is really good place for family, especiall with children. Well equipped kitchen and large size Refridge, microwave will be very helpful to cook for your family.
Contras: Currently hotel is renovating. So fitness center, place for breakfast is very small, and guest laundry can't be offered. Also, parking lot was not enough because of construction.
Prós: Breakfast and quick service on requests (ie: extra towels, crib, etc)
Contras: Tiny bathroom Not a private bedroom area from loving room even though pictures illustrated a door separating the bed from living room
Excellent location close to shopping and food. Very comfortable rooms. Nice and quiet.
Prós: Roomy, shower had great water pressure, love the kitchenette.
Contras: The WIFI was pretty poor in the room. Since I typically work while I travel, that's a pretty big drawback for me
Contras: The room furnishings were fine but could use an update
Prós: Bathroom clean
Contras: AC/Heat very loud
Prós: Room was nice and beds were super comfy
Contras: Had a room cleaned and the cleaners dumped out multiple ash trays or dirty water in out bathroom sinkand left it like that, not such a clean place to brush your teeth after that.
Prós: I like to cleanliness and comfort level of the bed. I also used the gym and it was relatively clean in there as well and that's about where it ends.
Contras: The first thing when we walked in the room you could tell it hadn't been vacuumed entirely and there was a white towel slightly stuck to the floor in the corner next to the couch. Next was the tiny pool in the middle of the entire hotel. It only received sun light for a few hours in the day so it was chilly to get in even on a warm 80+ summer day.
Then the elevator went out for some reason. I guess it was just unfortunate for my family and I that we had a room right next to the elevator and the stairs were about 100+yrds from our room.
Then the sink water stank like rotten eggs/sulfur and when I brought it too the front desk receptionist's attention she just said, "I will make a note for the plumber to check it out after you leave."
Prós: Comfy bed
Contras: Tv was not high def...bad picture
Prós: The staff was courteous.
The bedroom was clean.
Contras: There was work being done on another room and when walking the hall it smelled weird.
Prós: Era uma acomodação típica com um bom pátio
Contras: O mobiliário dos quartos era excelente, mas podia ser atualizado
Contras: Why is there no breakfast included. It's not all about making money sometimes.
Contras: The mattress was very uncomfortable, did not sleep good at all. The mattress was very old and woke up with a soar back both nights. We booked another hotel the third night because of this. And the sofa sleeper was even more of a joke i felt bad letting my three year old sleep on it. No fan in the restroom, phone did not work, no sheets or pillows for sofa sleeper, a/c was not working and the tv cable was super slow it was almost like it was buffering or running on dial up internet. Book another hotel even if your spending a little more because you will probably be disappointed.
Prós: Room is clean friendly staff
Prós: I really enjoyed my stay, they were able to accommodate my early check in request which gave me ample time to rejuvenate and explore the town before peak traffic. Hotel is fairly priced, my room was very clean, comfortable, quite and lots of parking. I'll definitely stay again if I'm ever in the area again.
Contras: Not able to stay longer at this beautiful place.
Contras: Room next door's TV was on and the noise could be heard through the walls. We think they fell asleep with the TV on so the noise went on the rest of the night.
Prós: Estacionamento gratuito.
Contras: Por que não tem pequeno-almoço incluído? Às vezes a questão não é só ganhar dinheiro.
Prós: Staff in all areas was excellent, friendly and helpful.
Contras: The pool and area. Good amount of space but chairs in shade and really to heavy to move hot tub not clean. Was very disappointed in that aspect and would not stay there again if pool situation was same!
Prós: This is a great location. On major road near to LAX, beaches and downtown L.A. I got a good last minute rate on Kayak. There was renovation going on at the time and staff made sure they let me know and picked a room away from construction.
Contras: -I was traveling with children and there were no other families I saw
-many airlines (domestic & international) crews stay here overnight from LAX
-smoking hotel so you can smell the smoke wafting in the lobby and pool area, which was gross for my children to smell
-geared towards international visitors who like to smoke
-pool area on older side; did not make me want to swim in there with my children
-my room was not renovated yet, so it was feeling worn; bed was ok. I've had softer, better beds
-walls were very thin and I could hear everything in the hallway
-my key card into the hotel floor was not working twice, which is so annoying given I had small children and the lobby was a 5-10 minute walk away (with children, slow walkers!)
Prós: Good exercise facility, good location for me (close to the company I visit). Self-parking is nice. Many hotels in this area have the "hidden fee" of parking charges, up to $30 per night.
Contras: Where to begin. First off, the hotel is getting very old. The rooms are fundamentally small compared to more modern hotels. To the point that the bathrooms are very small. The vanity is tiny, and the only place for towel storage is within the shower (at the back). Also, the mirror had some strange black stains on it. Second bad thing was the "view". My room was at room level for another part of the hotel, so when you opened the sliding door, you were actually on the roof. And the view (other than looking at roof) was a wall. Maybe a roof and a wall wouldn't have been too bad, but throw in the 4 or 5 satellite dishes and it was pretty unattractive. OK, so pull the blinds and keep them closed. Except here's the worst part of all... The A/C unit sounded like a small dump truck at idle and hardly cooled at all. So to keep the room tolerable, I had to open the sliding glass door. But because you could walk in right off the roof, I had to close it every time I left the room, and then the room got hot and stuffy.
I'm an HHonors member, and I try to be loyal to Hilton branded hotels, but this one makes it tough.
Prós: The location was good and the facilities were OK. The staff was very good and friendly.
Contras: As a Hilton member I did not expect to put in a room with the smallest bathroom I have ever stayed in at a Hilton Hotel. The bed was way to soft and I woke up with a terrible back pain. The room was number 310 and I would hope that Hilton members would get better treatment than I received.
Contras: We had been assigned a room in the lower tower... Not sure is that my room is booked in a discount rate.
Prós: Excellent service and clean rooms. Also free self parking.
Prós: The staff was friendly, attentive and knowledgeable about the area. Room was very clean. Bedding was very comfortable. Room service was fast and surprisingly affordable. Hotel is next to shopping, dining, movies and short drive to the beach.
Prós: Hotel is very nicely renovated with ample free and secured parking. Staffs are really good.
Contras: Not enough towels and coffee in the room. However, they replenished those as soon as we asked.
Prós: This is the second time I've stayed at Redac and it was great. The rooms were clean and stocked with fresh towels and hygiene products. Also the location isn't far from Los Angeles, in a fairly quiet neighborhood. I'll be staying there in the future when i visit the area again.
Prós: my wife loves the japanese setup
Prós: plenty of parking spots, windows can be opened
Contras: slippery bathtub, strong smell of carpet cleaner in hallway
Prós: O hotel foi muito bem reformado, com um amplo estacionamento gratuito e seguro . Os funcionários são muito bons.
Contras: Sem toalhas o suficiente ou café no quarto. No entanto, eles reabasteceram assim que pedimos.
Prós: Minha esposa adora o setup japonês
Prós: Muitos lugares de estacionamento, janelas podem ser abertas
Contras: Banheira escorregadia, forte cheiro de limpador de tapete no corredor
Prós: Room facilities of fridge and microwave.
Breakfasts were OK. Could take items back to room.
Easy to drive to various locations
Supermarkets nearby, also places to eat.
Contras: Lobby is on second level and rooms here and above. Only one elevator and it was out of use for a couple of months to be rebuilt.
Room was not serviced on our final day and staff were unhelpful.
Prós: I enjoyed every aspect of this hotel.. the check in process was very quick. Our room was spotless and the maid service was excellent. The continental breakfast was very good and organized. . It included waffles ,fruit , cereal, pastries coffee and lots more..
I would highly recommend this hotel to everyone. It's convenient to all of Torrance. .
Prós: The price of the room was quite satisfactory, less than $100 a night. Torrance is definitely not a sightseeing location, but that's not why I stayed there. The surrounding neighborhood is also relatively clean and safe. If you're staying in the area for business purposes and don't intend to spend too much time in the hotel itself, then I have no problems recommending this hotel. In fact, I do plan on staying there in the future for just that reason.
Contras: The room I stayed in had ants, not a lot of ants marching in formation; rather, just a few ants here and there in the bathroom, along the walls, etc. I didn't have any open bags of food or sweets lying around, so I was wondering what they were looking for, especially in the bathroom. I didn't keep anything in the bathroom at all.
Also, the continental breakfast did not have any meat or cooked food at all. It's just cereal, cook-your-own waffles, bread, and ready-to-eat pastries.
Finally, there's no washing machine at all. So if you stay there long, you'll need to hop on over to the local laundromat to wash your clothes there.
Contras: The staff is extremely rude. The do not let you check in until 3 even though it says on there website it’s at 1:00. They ask for $20 to check in early. Sounds like a scam... place smells like cigarettes the staff were all smoking in the garage so that’s probably why. Please don’t stay there spend the extra 20 and stay somewhere nicer
Contras: The parking lot was to small.
Prós: The location was very convenient.
Contras: The hotel needs some updating especially the carpet and the bathrooms.
Prós: Free breakfast, nice staff.
Contras: The surrounding rooms were loud. There was no pool or gym. Cleaning wasn't done everyday.
Easy check in and out
Contras: No ice machine on each floor. It was hidden in a weird looking garage next to the lobby.
Limited breakfast items, should be more than just cheap bread, frozen waffles and 2 kinds of cereals
The hallway smells bad
There are exactly one table and 2 chairs in the office for breakfast. I didnt have anywhere to sit down.
Creepy looking staff in the morning.
Prós: The bed was comfortable, check in was easy and it was accessible to shops.
Contras: The toilet was a bit clogged.
Contras: O parque de estacionamento era pequeno.
Prós: A localização é muito conveniente.
Contras: O hotel precisa de uma atualização, especialmente o carpete e as casas de banho.
Prós: Café da manhã gratuito, equipe simpática.
Contras: Os quartos ao redor eram barulhentos. Não havia piscina ou ginásio. A limpeza não foi feita todos os dias.
Prós: good value, nice staff (helpful, but not too informed concerning getting around without car), breakfast ok to normal, rooms quite well equipped*, shower really nice.
*2 chairs being enough for us 2, but probably not sufficient for 3 to 4, when occupying the room as a family - see also negatives & brekkie
Contras: location far off from nearly all the sights in town (15 min to get to the next metro station, this meaning NOT the metro bus, but really the tube station!)
having to eat breakfast standing OR to carry it on a supplied tray to the room (this being the better choice, since the room offers table and chairs for 2)
Prós: Location was good, room was spacious, bed was comfortable, shower was hot and had good water pressure. Parking was always available. Breakfast was adequate.
Contras: Breakfast was pretty minimal - would have been improved by some whole wheat bread or English muffins in addition to the bagels and pastries. We got one rate on line and when we wanted to stay 3 more days the manager wanted to charge us a much higher rate. We called around and we prepared to move to a different place with lower rates and he agreed to let us have the extra days at a more reasonable rate.
Prós: The location was nice for what I needed and the cleaning staff delivered anything we asked for quickly and were very friendly.
Contras: The manager has absolutely no customer service skills. I was charged an extra night that I did not use and she REFUSED to speak to me about the charge. I understand if I did something wrong but at least have the customer appreciation to talk to me.
There was a clog in our shower from hair. Another group's shower knob freely spun so they were unable to change the temperature of their showers.
I won't stay at a Ramada Inn again.
Prós: Everything was as advertised. Great location and friendly staff.
Prós: I liked that there was a refrigerator and a microwave in the room. The room looked clean.
Contras: The room smelled heavily of cigarette smoke. There was a hole in one of the blankets.
Prós: The price was reasonable.
Contras: Everything was satisfactory.
Contras: It was dirty, old, and like a roadside motel 6 for over $100. Absolutely TERRIBLE!!
Contras: The place was grungey- several lights and outlets did not work. The towels were gray. Even worse, this place felt totally unsafe; even the key card read "Do not open the door without checking the person's identification. Report suspicious people". For 87$ you could stay at a much nicer place.
Prós: Owner was very friendly and welcoming. The room was clean and had plenty of space to unpack and walk around without running into furniture. There was free wifi available and a good amount of channels to watch on the large flat screen tv. It was definitely an upgrade from a previous visit to California and it was only $10 less than this hotel. Glad that I spent the extra few dollars because I had a much better experience with this location.
Contras: Parking lot was a little small to pull in and out of spaces but it was manageable. The shower didn't have much pressure so it was a little difficult to wash my thick hair. Overall the negatives really are not so big that it takes away from the positives of this hotel. I would highly recommend this establishment and will most likely be staying again next time I visit California.
Prós: Pet friendly, we had a dog with us. Good location, just off a main st. in Torrance.
Contras: Have to ask for kitchen utensils and acces. (room had nothing in it, we weren't told at check in we would have to request.) No roll of paper towels in the room.
Confusion with check-in clerk about the extra charges for the dog. (When we made the reservation on-line, we were told $25 per night, when checking in, we were charged a flat fee of $150 even though we were only staying 3 nights.)
Contras: There was a small child screaming and crying for hours from 11:30pm until 1:00 am next door to us. We called down to the desk and asked that they check to see if all was ok next door. When the crying and loud noises continued and we couldn't sleep we called and the front desk went down and knocked on the door..finally the crying stopped around 1:00am but we were exhausted that next day. We felt that we should have been compensated for that but no offer from the hotel staff.
Prós: It was close by to the beach
Contras: Very limited amenities
Prós: The amenities included like the small kitchen
Contras: The overwhelming smell of marijuana smoke in the hallway that found it's way into the room.
Prós: The only thing I liked was the location, the photos make it look better then what it's actually.
Contras: The room was not cleaned, smells, no parking available, hot/cold water kept changing while your in the shower, food was left behind by the previous person, and everything else in the room was either falling apart or completely broken.
Prós: in nice spot of town can walk and stuff
people where very been nice if they had soymilk
Prós: Good parking
Contras: Wifi was terrible, not the cleanest
Prós: The energy
Contras: Not very clean long walk to car when you are handicapped
Prós: Localização agradável na cidade, dá para caminhar e tal
As pessoas eram muito agradáveis e eles tinham leite de soja
Prós: Bom estacionamento
Contras: Wifi era terrível, não mais limpas
Prós: A energia
Contras: Não muito limpo, longa caminhada até o automóvel quando vc é deficiente