Staff were extremely helpful and courteous. None.
The design is lovely and the location can't be beat. The hotel is high up and it is great to look down on Tokyo. The pillows were uncomfortable which took away a little bit of ease of sleep.
The view from the room was beautiful, I loved the bathroom window which could be made seeing through, so you could enjoy the view from the shower. No complaint, very satisfied.
The location not far from Ginza and the metro station Shimbashi/Ginza is useful. There isn't a gym. And the Internet isn't a wifi but cable. I carry an iPhone which is useless without a wifi. Breakfast selection should be changed daily.
The views from our room were good, it was nice and clean. I thought for a hotel of this standard the staff would be able to understand English a bit more, not very well situated for shopping more of a business hotel. No english Tea,
Great location very close to main shopping area in Ginza. Room on the small side.
I like the fact that there is enough room to open a suit case and still have room to walk around it!!! Most small to medium size hotels in Tokyo are so small that you can only go to bath and sleep. Ginza Monterey offered a little more room so you can work on your computer and feel comfortable.
If you want to see all over the city by metro otel is the best one
The room was small but clean and well-appointed. I don't know about the necessity of including a pants press and a dehumidifier in a room barely big enough for two people and a bed but I'm sure they know their own audience. Breakfast was simple Japanese standard. Staff was very good and attentive.
pratico e funcional, localizaçao excelente, proximo do melhor comercio.excelente relaçao custo/benefício
A localização do hotel e o tamanho do apartamento para os padrões de Tokyo Não gostei da falta de prospectos turísticos no hotel
A localização excelente em relação à principal rua de Ginza e o staff prestativo e eficiente.
For the money you pay, this hotel gets you the best location and the best location and the best location. Everything Ginza can offer is within walking distance from this hotel. Close to all sort of transportations. Very good for business. It's less desirable if you have kids traveling together due to limited some of the hotel room. Famous ramen 一風堂 is right across the street. Small hotel room really makes all the facility become less comfortable when using. So if you have kids, it's going to be a bit challenging. Counter staffs are not all good enough on English. So get back in couple hours if you don't like the staff you encounter.
Great location right by Tokyo station Nihonbashi exit. Right next to convenience store and the neighborhood is full restaurants and bars even excluding the train station. The fabulous staff went above and beyond. They were very helpful when there were issues with our baggage forwarding to a later hotel because Orbitz had yet to give our name to our reservation 2 days before our arrival. While the hotel itself very clearly describes its smallest room (at ~17.5 m^2 ~190 sqft) as being a single where they allow two guests, most third party sites just list it as a"small" double. It is small for two by Tokyo standards. If you are two and have more than just carry ons, you will want a larger room. Note they have somewhat larger (~10% larger but still listed as "small" double) rooms that will work with medium checked bags. It is well worth the extra USD $20 for the upgrade. Look for a note talking about the room upgrades or just book directly because it is difficult to differentiate.
location is great, just few blocks away from Ginza, across the street from Toyota station.
The room was very nice inside, a little small , but newly furnished and very comfortable. Easy to find from Tokyo rail station. Staff were very friendly and helpful.
The location to Tokyo station was great! Only took less than 10 minutes to walk there without problems... The room was very small... unlike American hotels and the pillows and mattresses are not comfortable but we found this to be true at all the hotels we stayed at. Otherwise we were very pleased with our choice!