Prós: Very friendly staff, good food, great facilities
Prós: The hotel location the food facilities everything
Contras: To be honest nothing I can say love everything
Prós: The hotel was beautiful with lovely gardens and plants. Staff were helpful and friendly. Pool areas were excellent and staff made it fun. Excellent food.
Contras: Everything was good.
Prós: The landscape of the hotel was beautiful. the choice of activities and entertainment excellent
Prós: Fabulous selection of breakfast foods
Prós: It is a truly amazing place ,everyone was so attentive ,the views are beautiful especially sitting outside in the conservatory waterfalls everywhere spotlessly clean ,.always management on hand to ...
Contras: The only downside was all the building work that's going on both sides ov the hotel ,wasn't anything to do with the hotel I must add , but it wasn't very relaxing around the pool areas .
Prós: Good location, close to sea front, very clean and staff friendly.
Contras: Pool areas were very crowded and the gritted areas were very hard on the feet!
Prós: loved everything !
Prós: Hotel is spotless. Facilities Great. Lovely room. Staff could not have been nicer.
Prós: Why are all the beds single and pushed together and coma apart and you fall on the floor while having relations? Do they expect all guests to be just friends? It would be simple to lock the beds ...
Contras: Thanks for the birthday pudding delivered to the room clearly for one person and with one fork. Perhaps the management think it's ok to stuff your face while the partner looks on. Yes I did bin it...
Prós: Dos melhores pequenos almoços que tenho visto em hoteis.
Contras: Hotel muito grande, e por isso muito barulhento. Montes de gente em todo a lado. As 9h da manhã as 'hamacas' já estavam todas reservadas.O facto de ter de atravessar a zona da piscina toda a...
Prós: Da simpatia de todos os trabalhadores. Da limpeza dos quartos e pracinhas. Das refeições. Da localização. Dos jardins que o envolvem. Uma maravilha!!!
Prós: Brand new hotel. Great facilities, huge room (and balcony). Resort-like breakfast, with everything you need. Sweet detail: outdoor pool with regulated temperature (24º-26º), fresh and comfortable. The...
Contras: Some minor issues with service (one can expect this from a recent hotel).
Prós: Simpatia dos funcionários, circuito de manutenção espectacular. Piscinas fantásticas, incluindo a de crianças com diversões que os miúdos adoram. pequeno almoço espectacular
Contras: nada a apontar
Prós: The bed....superb. Air con....excellent. Bathroom. Excellent.
Contras: You need to somehow stop the guests from stocking up for their lunches from the breakfast buffet.
Prós: Everything was how it was described. Staff are very friendly and helpful. Definitely 10/10 from me
Contras: Nothing i didn't like.
Prós: Tranquility pool/area. Breakfast
Contras: Evening entertainment - very amateurish. Too many children running around the entertainment room late evening
Prós: Loved our 4 night stay at this hotel! Very family friendly, clean, comfortable, friendly and helpful staff and THE BEST breakfast we've ever had at a hotel!! Amazing selection and delicious!!! The...
Contras: The gym could be a little bigger with more equipment but it's nice that there is one offered and open to all guests.
Prós: Ohhhh the morning champagne, fab pillows & unquiue orange juice
Prós: Nice hotel, surprised welcome drink was very good. The territory is good. There is a nice kid zone, with jumping mat in it for jumping, kids were very happy about that. Very good quality and variation...
Prós: Comfort in room excellent . Adult pool lovely area. Spa poor. Breakfast very good but main course for dinner extremely poor. Also service for dinner slow. Waited nearly half an hour for wine waiter ...
Contras: Please see above
Prós: Staff was amazing !!
Prós: Bom ambiente. Funcionários muito simpáticos. Um hotel com pormenores muito interessantes: piscinas bem localizadas (crianças distantes de zona sossegada, todos os quartos com vista para a piscina, ...
Contras: O bar, à noite, deveria ser melhor explorado.
Prós: This was our fourth visit to this hotel as we really love it. Our last visit was two years ago. In the past it was a little quaint and quite a lot of improvements have taken place which make it even ...
Contras: It was difficult to get a pool towel as many people seemed to have several, and there was no incentive to give them up like a swapping system
Prós: To be able to just dive into the ocean. The breakfast and dinners where excellent. With a great service and very friendly staff. The Marina & village of Mogan are very pleasant to walk through.
Contras: The beach of Mogan is too small for the amount of people that come on the weekends.Not many free parking spots.
Prós: Location amazing. Staff extremely efficient and friendly.
Contras: Loved everything. Not one complaint.
Prós: Great location and a well presented and comfortable hotel. Staff were really friendly and helpful. Rooms were bright and airy and in good condition. The food was of a good standard together it made...
Prós: Food was good and plentiful excellent location
Contras: Needs a bar area to allow guests to socialise before and after meals
Prós: Amazingly comfortable and spacious bed - wouldn't fit into suitcase though! Really friendly and helpful staff in all areas - on both visits. Fantastic location with lots of bars/restaurants ...
Contras: The only bar is the small one by the pool - would be nice to have a social area (on roof terrace or atrium?) to have a drink in the evening with music or some-such.
Prós: The location of the hotel to the sea, harbour and town. The pool was a good size, the bonus was being able to walk from the pool area directly into the sea for that refreshing swim. As said the ...
Contras: Just keep doing what you do.
Prós: Filter coffee for breakfast. British TV channels. Location. Staff are fantastic.
Contras: Would like filter coffee in the evening too!
Prós: Fabulous location - lovely pool area and roof terrace
Prós: O parque aquático a que têm acesso, a zona, as actividades de noite e a proximidade ao Porto Moghan.
Contras: Para um tudo incluído o almoço era fraco, com pouca escolha. Assim como o serviço de bar.
Prós: The room and location of the hotel was very good. All of the staff friendly and helpful.
Contras: We stayed at this hotel on an all inclusive basis, be aware that the spa is not in the hotel but in a sister hotel opposite and is not included in the cost (15 euro per person for 2 hours). Entrance ...
Prós: Food quality was excellent. Staff were very efficient in keeping the dining area tidy and refreshing the tables after use. The staff in the pool bar were very hard working during busy times.
Contras: Drinking from small plastic cups. Not only does this detract from the drink it's also very bad for the environment to throw away so much plastic.
Prós: Lucas from the animation team. He was informative and friendly but not pushy.
Contras: Because all the hotels in the area are all inclusive, their are no other bars in the area to try out.
Prós: I have stayed at this Hotel some years ago, had a good Holiday then and now.The Staff were excellent, as was the food.
Contras: The quality of the Inclusive Drinks was poor, I live in Spain and there are far better non-premium Spirits and Wine available.Sadly no British TV channels available, mostly German, except BBC World ...
Prós: Very close to the beach.
Contras: The food was awful. We had to eat out most nights. The staff were rude. They made no secret that we were not welcome at the hotel. This was another reason we didn't spend much time at the hotel ...
Prós: Good food and drinks available all day, friendly staff, quiet location with entertainment if wanted.
Contras: Beds a bit hard and stale smell in bathroom.
Prós: Everything was spot on!
Prós: Almost perfect. Big rooms, close to the beach, big buffet with wide choose. Friendly staff. You can find anything in the little touristic village nearby.
Contras: Some little particular doesn't work (bathtube leak, cleaning not perfect).
Prós: Lovely staff, great swimming pool at good temperature Very, very clean everywhere Spacious bedroom & large balcony Fresh food
Contras: Having to pay a deposit for a key for safe in room & daily charge, plus the same for a pool towel No kettle in room, but can have if deposit paid, the noise in the evening from the resort across ...
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