Excellent location near Shilin night market and walking distance to Jinatan MRT. Free bicycles available from hotel. Convenient stores right outside the hotel. Can hear noise from neigboring rooms. Breakfast is basic. Was not informed that drinks from the fridge was complimentary.
Clean, near shih lin market
Near to the train station, very accessible to get around the city. Very clean rooms, however rooms are quite small and simple, not as "luxury" as stated on the website. Rooms are near to the elevator, can be noisy sometimes.
The hotel is within 5 minites walk from MRT sutation. It took long time to check in. The bulding and facilities are so old,and bubble bath is out of order.
Nicely maintained hotel with clean rooms. Friendly and helpful staff.
5 min. to MRT(Jiantan) from hotel on foot. a little bit older and smaller than I expect and shown at the site.
The friendly staff and 100 channel TV! Its very near Shilin night market if you like to visit the place. Quiet neighbourhood though. Jiantan station is about 5-10mins walk away. Not exactly near the city centre where most coach pickup points to and fro the airport are. Breakfast is mainly local fare, won't really appeal for Westerners.
The staff spoke good english and the hotel is next to the best night food markets in Taipei. the rooms are very well furbished and clean. the fridge was a bit noisy at times
Stayed two nights at the Eclat Hotel and was extremely well looked after. Room was full of gadgets (spa bath, rise up LCD TV, superb shower) and was well located in the area we needed.
No Fitness Center
Comfortable, Friendly, attention to detail. The Delux Room was a little small.
I had updrade for suite room for 1 night, really lovely. Hotel modern with a delicious pastry in the ground floor. Staff really polite.
Friendly service, great attention to detail throughout the hotel.
This is a very elegant hotel with a wonderful layout. The rooms were absolutely beautiful and very clean, with spacious bathrooms and a very comfortable bed. The staff were incredible. They all displayed high quality customer service and were extremely helpful, from getting us taxis to helping us find local places to eat as well as suggestions of where to go to see things in Taipei. The breakfast was very well organized and had a mix of western and Chinese food. One of the Manager's Johnny was very kind and respectful and always made sure that we were happy. The whole stay was amazing and would very highly recommend this hotel to anyone staying in Taipei. For the service and amenities this hotel offered I believe this was an excellent deal in terms of cost. I will definitely return to this hotel in the future.
service was excellent, location great neighborhood didn't have stores that were of interest to walk to.
The staff lived up to its reputation as being both friendly and helpful. Also, we visited the Shangri-La while in Taipei and glad we stayed at the Landis. The other hotels had an industrial feel and totally impersonal. Will be returning. The only complaint was that the beds were a bit hard, but not a deal breaker.
Friendly service, value for money, good sized rooms, with excellent facilities, well located for use of local domestic airport
The breakfast buffet was not very good. Must of the hot food was cold.
entrance and lobby pretty fancy swimming pool is tiny!! and rooms are a little old
Room was clean and classy. Service was excellent. Very accommodating in check-out time (extended to 3pm), which was a great help for me as my son napped in the early afternoon.
Very friendly staff who were more thank willing to help us in any way! Great stay
It was very clean and well maintained. The front doorman and the reception's staffs at the hotel were very friendly and helpful. It is 15 min cab ride away from the Sungsan Taipei Airport and lots of major attractions and shopping malls are within 15 min cab rise away including Taipei 101. The roof top outdoor pool has a great view of Taipei city and Taipei 101. It is a bit expensive but you get what you pay for. The closest metro station is 10 min walk away but not good when the weather is 29-30 deg C.
Great location and the staff was extremely nice and helpful. I was on the 8th floor and there was a stale odor in the hallway. The electric toilet didn't work and the shower door leaked water on the bathroom floor. As for their breakfast buffet, while the service was great, the breakfast was disappointingly mediocre at best. They could have easily improved the quality, for example, if you're serving bagels and lockes, please have cream cheese available... and of course some sliced cucumber, tomatoes, and capers will be nice too.
The room is very confortable. The size is good enough. The location is not very convenient.
The staff attentiveness.... The so called 5-star ratings....
comfortable and good location,especially,Evergreen groups have a shuttle bus service from Airport directly to Hotel.Breakfast in the morning also very typical unique room none
the hotel is situated in the center of the city-- walking distance from the electronic market mall and 10-20 min taxi ride from anywhere else in the city.the hotel stuff are very polite and willing to help on any question.
service from the staff is good no
Extreme staff courtesy, excellent food none
Very good service and friendly staff. Everything very well organized, clean rooms etc. This is 100% recommendable.
Great locations, convenience airport transport
very helpful staff, clean accommodation, confortable faniture, location of the hotel (city centre), reasonable price per facilities from the airport bus stop, i can not see any sign of the hotel.
The hotel staff are very helpful and polite. They are fast to respond for any service request. Its an ideal hotel for business trip.
The location is easily accessible to most areas through the MRT My first night stay was horrible. The AC in the room I checked in was not working and the staff refused to upgrade or change my room. It was over 90 degrees in the summer when I arrived with no AC. I had to argue for an hour to get a room upgrade with a 50% discount. They refuse to upgrade my room for free even though their AC was not working.
excellent friendly staff good location nice rooms excellent value for the money
Easy access to metro. Centrally located. Friendly staff Bed was hard. There was no humidifier so all the linen felt moist and had a mildew smell. They were remodeling while we were there.
location The facility is too old.
The food was excellent, shopping close, dinning is deverse Hotel bar lack of atmosphere, beds are hard and lumpy
The jacuzzi is very nice. The room is very clean and quite luxurious. You can hear noise coming from the corridor and the adjacent rooms. Breakfast is not impressive.
Everything working good. Hotel was very clean and nice. Breakfast was all covered. Location it`s good for shoping and evening dining.
Very clean and nice rooms. Near shopping street. Nil.
staff's knowledge of english is a problem for international travellers
Nice rooms, not so much traffic noise Noise of ventilation in bathroom was really too loud
Clean room and bathroom, hotell staff is very good. Room and bathroom are smaller than expected.
New and cleaniness. Service people seems not enough that causes room cleansing work proceeding rather slow. It can delay till late afternoon or evening.
The Hotel staff were very friendly and helpful. The room/hotel was very clean. N/A
convenuent location, comfortable clean rooms, polite and helpful staff, reasonable price
really nice bathroom, very clean, friendly and helpful staff, coffee and snacks for free quality of internet connection (wifi) could be improved, 15min walking distance to next mrt station
bathroom facilities are wonderful especially the jaccuzzi , we can relax inside tubbath and enjoy listening to my favorable TV news or shows. should install those washing facilities in toilet in every room because we came from tropical countries who are accustom to water washing instead of using toilet paper.
spacious room with jacuzzi and tv in bathroom. advanced shower system. the reservation staff lady questioned us why did we have to make the room reservation twice with different agents - her tone was interrogating and not warm. buffet selection was limited, nothing fantastic. location is very far from the mrt station, the map reflected on their homepage is misleading.
Room and bathroom is big with steam, jacuzzzi and TV. Need 15 minutes walk to the metro but plenty of taxi are available at the front door. All basic necessities like tooth brush, slippers, free internet etc are available. Breakfast has more varieties than expected. The only problem is the TV with adult channel unscreened, but this may be a problem of my room only cause my sister's TV has a lock for adult channel. Anyway, I have complained to the hotel to check and rectify.
the hotel staff were so friendly, and the Cleanliness of my room no
Snacks in room are complimentary Nice bathroom WiFi worked well Room could have been a bit better vacuumed and found a hair in my bedsheets They call 30 minutes before 12 to remind you to check out Didn't see a TV channel listing and the remote went up 2 channels at a time automatically.
Reasonable price. Clean and comfortable. Good breakfast. The hotel is close to shungsan airport but no direct underground. Also you should consider to walk to get a near station. It took 10 mins around in my case.
Hotel Staff can speaks on Japanese communication for easy staying. Hotel name is different on English name, exactly Name is Beauty Hotel, so taking a taxi driver can not understand at location from International Airport to this hotel by showing the Booking sheet .
Everything was great! The room included everything free, including Video on Demand (adult videos too), Soap, Razor, Tooth Brush w/Paste, slippers, tea, coffee, water kettle, and even a condom! It even had a nice big bathtub! I live in Beijing and so it was my first bathtub I've seen since I've left the states!! Free breakfast as well, Chinese/Western style. It's about a 10-15 minute walk to the closest subway station, not a big deal as there are plenty of shops and restaurants along the way too.
Nice breakfast! Bath room is spacious and well equiped. Check in time at 15:00 is too late.
Room comfort,with tea would be perfect.
I was pleasantly surprised with this hidden treasure that provided superb customer service at all times. The hotel is five minutes from the MRT and surrounded with good cheap eats. Taxi ride to 101 was only $4.00 USD I was quite impressed with the quick, prompt, excellent staff that were always willing to help with very little needs. I had a long list of souvenirs to get from Taipei and the staff were more than happy to help me find the locations of the items. Although I was only a starwood preferred member, I felt like a VIP during my 4 days stay in March 2012 and was glad I had picked Westin. I highly recommend this hotel and I will definitely return again. P.S. I am returning in November 2012