Prós: The size of the rooms. The accommodations. The staff. The size of the shower.
Contras: The internet was flaky. It would be accessible only at certain times. Due to the earthquake the TV was not accessible as they were trying to save power. The price I was given was not the price I ...
Prós: The staff are friendly and accomodating,,the food is yummy and the place is clean,definitely i will go back to zpad residences
Prós: The facility is very well kept and modern and the staff were very helpful.
Contras: We were there during a spell of heavy rain and the sewer infrastructure was not up to the additional burden, so there was some backventing in the bathroom that left a disagreeable smell in the unit. ...
Prós: Itis big
Contras: The hot and humid weather
Contras: Phone in the room is not connected. Wifi disconnects often. There is no proper ventilation in the common living room. Felt like a bit overpriced for Php1,500/night for a very small room.
Contras: limited choice of food served.
Prós: Staff were great. Innah Meriam and Dale were absolutely amazing. I will definitely stay here on my next visit. Thank you guys for being so nice. Ed/Bangkok
Prós: Everything! from staff to the room to the service!! Excellent! will surely stay here again.
Prós: We like the homey feel of the room.
Contras: We need to call the room service for several times and follow up but the staffs are very respectful, so that's fine.
Contras: The management has not learned the staff enough about cleaning. The Hotel need to be renovated.
Prós: Beds are very comfy and the pool next to restaurant is great place to relax on hot day
Contras: Rooms are starting to look a bit dated, bit dirty, cracks in walls. Wifi is meant to be included but we could not get it on over the two days I was there and this was a reason I stayed there rather ...
Prós: Great location
Prós: Very clean, well located and gentle Serbia e
Prós: The location
Contras: Rooms too small.
Prós: The staff are very accommodating, the aircon and with are great.
Contras: The bathroom sometimes is not that clean and the smell of the room is lil smell bad.
Contras: Room layout is very poor! Expensive for the accomodation they providing!
Prós: We like the interiors. Nice bed.
Contras: Not so clean when we enter the room. Kinda dusty.
Contras: Everything was excellent
Prós: Very comfortable, great wifi, very friendly staff.
Prós: From the Hotel Driver down to the Hotel Security, staffs were very accomodating, friendly and approachable. Foods in the hotel were great! Surrounding smells good and clean. I'll definitely choose...
Contras: The toilet was small. The option for hot water shower won't work during our first night in the Hotel. After I've talked with the front desk staff, in just seconds, their house keeping service ...
Prós: I liked the bed and the breakfast , the staff were efficient and courteous
Contras: the bathroom is too small and never ever order the steak it was atrocious, I think it was worse than my mother used to cook and that is no complement I promise , the wifi was bad in the rooms but fine...
Prós: The location is very convenient.
Contras: I made a special instruction in my booking that I will be arriving early since Im taking the first flight to ensure that the room will be ready in advance. I was not admitted when I arrived in the ...
Prós: Great location and friendly stuff
Prós: Fast internet connection, the staff were helpful and polite.
Contras: No signal of cellphone in room
Prós: Staff are friendly and cool. Security is good, i feel secured. Service is fast everything bout staff are good.
Contras: Value of money is not worth it i can get cheaper price and get a nice and comfy room.. Food taste is not that good..
Prós: We weren't charged for the room upgrade.
Contras: Originally given a room without a window. I requested the desk to move us to a room with a window and our request was granted with no extra charge.
Prós: Nice facility and location
Contras: Pretty expensive considering the competition
Prós: the hotel's accessibility - in the heart of the downtown area spacious room cleanliness old & yet modern designed hotel
Contras: wasnt really your fault but the overall power situation in Leyte caused by the recent earthquake the genset switch on & off to normal power was an incovenience - but, still a good thing since ...
Contras: Wifi connection.
Prós: bed & beddings
Contras: breakfast food limited choices, no clear & ready instructions to use internet, aircon. We still have to go out and ask, shower
Prós: Free wifi, money value and the place itself
Contras: Kind of bed they use and the comfort room.
Prós: the room is quite big
Contras: terrible staff they dont have rooms for us when we arrived...they mess up we booked our hotel trough booking.com and they dont have our name in the lists...when we are asking hot water they sometimes ...
Contras: Rude staff. Lying managers. Bait and switch on room.
Prós: Very good service. Air con in good condition.
Prós: awful cold food, dangerous place to be...if you are a foreigner do not go anywhere near this place they terrorise foreign guests
Contras: the hotel owners violently attacked me because i complained of excessive noise and threw me out of the hotel they shouted how much they hate foreigners and never want them in their hotel/...
Prós: Nice place, pleasant staff. Our new favorite place to stay in Tacloban.
Contras: the compliment drinks was not been served.
Contras: Difficult parking. Had to ask for reserved parking. There were bugs in the room during my entire stay.
Contras: Bugs creeping all over the room.
Prós: nice facilities
Contras: the room did not smell ok
Prós: The staff are so courteous and helpful and thats the big asset of the hotel.
Contras: Room that we've stayed is so small, no cabinet inside to put your luggage, just 2-3 steps and bathroom already, towel is clean but not as white as it should be....yellowish already. They cant ...
Prós: The room we stayed in was comfortable, and the way it was designed made it feel like we really were in some posh hotel for the elite (for a bit more value for money than in other hotels in Tacloban...
Contras: The breakfast was less than stellar. It needs more variety.
Contras: Foods, because in my 2 nights stay in the hotel, breakfast served is still the same .
Prós: Excellent staff and facilities.
Prós: the bed
Contras: the wifi
Prós: Location is perfect. The food is amazing.
Contras: The floor where we stayed had guests with kids. The problem was the kids made noise in the hallway and we could hear it from inside our room. Other than that, all else was fine.
Contras: The longer you stay the more dirty the towels they give you. PLEASE clarify your home service hours, because when you say 2pm to 6pm customers will expect last call for home service is at 6pm. Just ...
Prós: Close to the mall. Literally just beside it.
Contras: Food is not allowed. They do not have bed in breakfast or something like that but the mall is just beside so it's somehow okay. There is a place to eat. For breakfast Mex em up opens earlier than ...
Prós: Comfy bec
Contras: Toilet amenities no toothbrush
Contras: room terrible, small, no wardrobe, full of mosqitoes,
Contras: The towels are not so clean white.
Prós: N O T H I N G
Contras: No Credit card port!! Imagine the hassle we had to go through and they told me it's there problem for A MONTH. A month! They had a month to fix it but no solution at all? It's frustrating when...
Prós: I like the location, it's like an annex to the mall.
Contras: Rooms are small and the first room we got AC is not working, value for money is not so...
Prós: The hotel is accessible.
Contras: Small room
Prós: Close proximity to the mall
Contras: The room was tiny! There was no water available, no toiletries (just a small bar of soap and a sachet of shampoo).
Prós: Nearby the shopping mall
Contras: Room too small.. Toilet small.. Theres no cabinets..
Prós: I love the bed was so comfortable my son love it too. Our room is kinda small for two person but it's clean and safe,. The staff was smiling all the time. That's good.
Contras: I don't like the shower fusset, everytime I take shower it's miserable to me lol, Cause I don't know where is the hot and cold water would be, can you change it into a easy way for the ...
Prós: The location of the hotel is good near to the shopping area.
Contras: Well hotel staff are very friendly and accommodating. Kaya lang may malaking patay na ipis sa loob ng room At ang TV malabo ang reception...anything from that was good.
Prós: I don't like anybody there
Contras: Because evan i have booked room for me and i have also a confirmation number when i go there they are say We don't have any room for you...
Prós: The front office staff are very much approachable,breakfast was good and the bed was comfy.
Contras: The tv was blurry even if they have cable. NO foot rag at the restroom,bed linen was yellowish and no drainage by the toilet which water got stuck and felt messy.
Prós: The location right in the downtown area was the attraction for us, because it was fiesta weekend in Tacloban and we wanted to be able to see the parades and festivities, which was easy because the ...
Contras: No major dislikes. The facility is well-kept and the fittings in the room are perfectly adequate.
Prós: Location, near the restaurants, van terminal.
Contras: Their service at their own restaurant, their bathroom
Prós: Elevator. Hot Shower [a rare item in Leyte]
Contras: No restaurant in hotel. 2 restaurants owned by hotel, one a 5 minute walk, one just across driveway. Both are public and long lines to buy lunch and dinner. AVOID room #310, large compressor outside ...
Prós: The room is clean and has cold/ hot shower. Very accessible and not chaotic compared to the downtown area. Some area are still under renovation so I guess the place is a good option and location ...
Contras: Staff duties and hotel standard procedures are not yet organized. It took awhile for them to find our reservations and while we're still asleep the next day, a staff knocks asking if we are still ...
Contras: 1. Prices at Booking.com are higher than prices when you walk in (P1,344 versus 950, for the room we stayed in) 2. No free breakfast considering the price for the quality of room. We have stayed at ...
Prós: It was cheap, but for this location not cheap enough.
Contras: No room service, no possibility to put the clothes, no chair inside the room, not very clean. I am not sure also, if the bedclothes were fresh cleaned. The surrounding of this hotel is to forget.
Prós: The room is too small.the signal of the t.v.is not ok and also the phone.thiers no wifi'.
Contras: They dont have time for cleaning.we need to call 1st.
Prós: Hot shower, reliable staff
Contras: The door of our room is hard to open, there is no wifi signal in our room
Prós: Everything in the room meets my expectation as a family backpackers.
Contras: if possible, there must be one chair in the room.
Prós: The location of the place just accessible from downtown and uptown.
Contras: I don't like the smell of the room. More grooming on it.
Prós: All so so.
Contras: Morning noise and room door straight to parking lot. Little far from city center.
Prós: access to airport and malls, comfortable place to stay
Prós: Good hotel.
Contras: Close of sea yes but not at all see view like specified on the website.
Prós: Location but Hotel definitely need updating and an escalator and access tobeach
Contras: At about 12 midnight my husband and I heard really loud walking up above us and we both looked at the ceiling for almost a minute and a half hear d like a couple of feet with leather shoes dragging ...
Prós: Nothing at ALL
Contras: Everything!It was a total disappointing experience.Air condition was so noisy since it was old and there's only a drop of water coming out from the shower, we even requested a pale just for us to ...
Prós: My son loves the pool
Prós: The front desk people are OK
Contras: The conditions of the ROOMS are not good enough for its rate. No amenities. Have to pay extra for a pillow and towels. The beds are not comfortable. Everything you ask for Will cost you. I've ...
Prós: The view of the sea and overlooking mountain scenery are the only likeable things that i could enumerate... aside from that everything is very poor.
Contras: our room had a very old airconditioner that didnt even cool our room... my partner and i are forced to check out coz ul die of suffocation because of poor ventilation... shower is defective and toilet...
Prós: The mountain view and the pool :-)
Contras: Slow service
Prós: The staff were friendly, The food was acceptable.
Contras: There was no hot water available, At times the staff seemed quite confused , The 'out of stock' was quite regular. Some serious repair work is necessary.
Contras: There's no free wifi in the hotel. They don't have available hanger in the cabinet.
Prós: room amenities are digital (DND, cleanup, light, aircon, etc.)
Prós: Bed extra comfy
Contras: Bathroom not so clean
Prós: Working WIFI, best in the entire Philippines I been to. Enjoy some movies on TV. Staff is helpful and took me to see MacArthur Memorial Landing Park with some monies for gas.
Contras: Toilet have no SEAT!!!!!! disgusting! Smelly bathroom, mold can be seen on many walls and doors.
Prós: The aircon was really cold
Contras: The cr could have been better in terms of cleanliness and facilities. Heater was not working.
Prós: Near from the dfa
Contras: Their linens is not clean smells bad..
Prós: The location is close to almost everything you need as a traveler. Mall, resto, easy public transport.
Contras: The bathroom and the wash area was disgusting. The stuff walks around the lobby with a terrible footsteps sound in the middle of the night. Someone singing yelling at 3am. Couldn't get enough rest...
Prós: The location is accessible to everywhere.
Contras: The cleanliness is not satisfactory. We saw cockroaches in our rooms.