Prós: In spite of being a smallish town of Sylhet, this hotel provides full range of services for a business traveler. The property is new and clean. The rooms have all the amenities that one requires, ...
Prós: Breakfast was of average standard.
Contras: Very slow wi-fI. I could not use swimming pool because Sunday is day-off and after evening of each day it is closed.
Prós: The breakfast provided by the hotel.
Prós: Lovely, helpful and friendly staff, just like everybody one meets in Bangladesh. Once I got my bearings I discovered that the hotel was very well located and quiet also. Excellent restaurant.
Contras: Pool was not open when I was there due to maintenance but this was not really a problem as I prefer outside pools.
Prós: The room was ok. pool was nice..
Contras: The pillows were so hard...
Prós: Stuff were really friendly and helped us to organize a tour to Ratargul and our Bus to head on to Srimangal.
Contras: We arrived early in the morning after a trip with the night train, we could check-in directly, but finally we had to pay half a day extra. Of course this can be usual, but during our trip we often ...
Prós: Very efficient and friendly staff members. I had a great stay at the Nirvana Inn. Modern and comfortable rooms in a central Sylhet location makes everywhere easy to get to and from.
Contras: I think the cleaning staff should be trained better. Generally clean, but there is room for improvement.
Prós: was pleased with their hospitality.... and also the foods
Prós: The food and the staffs were good.
Contras: Bathroom was not clean enough. The bed and the pillows were not comfortable and not fresh.
Contras: The water taps in washroom were not working or looked very fragile . The water dispenser was clogged when we found them first.
Prós: They charge me extra money , for tax . I told them when I booked the room 48 dollars including tax 36 dollars plus 12 dollars tax already added . But still charges me another 12 dollars . Was local ...
Prós: The location of the hotel is good. The size of the room is fairly big.
Contras: This is my 2nd stay in the property and it was a little bit disappointing than the first time. I've stayed in several hotels and that's how I feel that service to the guests is not their first...
Prós: Very comfortable
Prós: Location and staff
Contras: Restaurant service very limited, wanted little bit of extra vegetables for breakfast, was told they can't provide due to hotel policy, could finish my breakfast, had arrange myself from other ...
Prós: Stuffs are ao good.
Prós: Breakfast was great! Prata, mixed veggies, local tea and a free big water bottle. They pushed us up to the executive room. It was totally unexpected, and we realized our last day. The room was huge ...
Contras: Only one or two staff members are conversational in English... it seems like everybody is nice though.
Prós: Hassle free stay
Contras: Room was smelly. One of the water taps was leaking water.
Contras: Nothing! everthing was dirty poor sercice! Staffs werw very rude! My advice, no body go in rhis Hotel very very bad
Contras: The room we booked was not available initially
Contras: Was not picked up at Airport. Could not get through to the number. Had to pay double fare to get to the hotel. On the way a drop off was provided but one transport to 6 passengers with 6 cabin and 6 ...
Prós: Calmness and quietness
Contras: Cleanliness and service
Contras: The clock was in of mode.The television set for this room was back dated.
Prós: the room is like won house...bcase its a furnished amartment but old.
Contras: very poor bathroom nd dining food.they ve no complementary even daily water also.Richmond sylhet r not like dhaka richmond.
Contras: Poor cleanliness, inability to take credit cards the machine was 'broken' according to the hotel
Prós: I like the location and the view.
Contras: Cleanliness is poor and the staffs are not so helpful. However, this is good for big families.
Prós: Reception area
Contras: Service,staff,room facilities are very poor
Prós: Three bedroom apartment was perfect for 6 people to enjoy holiday in a home like environment. Their location was great for travelling to various places in city.
Contras: Staff should be more active and room should be cleaned properly. There was a kitchen without any stove. Refrigerator was not working. They only provided one bottle of water for two days
Prós: I like hotel position. And its reasanable price.
Contras: We stayed in room 403. There is crack at entrance pillar and in the toilet ceiling. Seems the building structure is poor inside except the outlook. Railway station to hotel 2.4 km only. But during ...
Prós: Reception people is well
Contras: Others are rubbish
Prós: helpful staff
Contras: Room only cleaned once in six days and then after asking several times. Double room very small.
Prós: Staff were excellent. Location was very good.
Contras: We booked an executive suite and got a standard room instead. The room we were placed in first was on the 8th floor and underneath the catering facilities. We could not sleep due to the noise from ...
Prós: Cleanliness & Location
Contras: Breakfast & small bad
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