excellent management no mini bar
Location is fantasticFacilities looked fine ( we didnt use any apart from the in room spa ) The maintenance of this place needs to be looked at seriouslySome carpets are threadbare !! The ceiling in out kitchen was damaged and sagged.Also poor quality patch ups in the bathroom walls where a old shower had been
I was asked to provide a credit card imprint at time of arrival which I did and did not have a problem with that. However at the time I was to check out the cashier would not shred or return the imprinted voucher."THAT"--- I did have a problem with!! I did not want to make an issue of it at the time but something like that will make me think twice before I would book at this hotel in future.
Really good for the kids, they loved the pool even though the it wasn't that warm. Excellent location for access to Hilarys Boat Harbour and Joondalup etc. The restaurant attached to the hotel is highly recommended welcoming staff and delicious food. Rooms had plenty of space.
Hotel was very clean and tidy (No bed bugs YAY). We only stayed one night but if another opportunity arise i would stay longer.
The reception staff, especially the younger gentleman was outstanding
Convenient, reasonably comfortable. No room service, no fan in toilet.
unfortunately we did not spend a lot of time in our room, but found it to be nice and quiet, clean and spacious and in a good location for our needs Unfortunately we did not have time to stay longer
It was excellent will recommend to others thanks
The beautiful meal we got from the restaurant attached to the resort pity they don't do room service, only down fall. No room service