The location of this hotel is great, but there are plenty of other hotels nearby with better ocean views that aren't obstructed by cruise ships 6 out of 8 nights from Christmas through New Year's Day for a lot less than the $3000 USD that I paid. This hotel caters to cruise ships guests over their own guests. Imagine having a beautiful ocean view room with sunsets blocked by cruise ships most of your stay. Also, waking in the morning to loud noises from cruise ship passengers walking from their ship to shops on a path that goes by all the ocean view rooms. In addition to loud horns and music from the cruise ships throughout the day. Finally, if that wasn't enough they let cruise ship passengers use the hotel pool/beach area on the second floor. At first I thought it was because the entrance wasn't locked to enter the pool/beach area. After meeting people from 6 different cruise ships on the beach they all told me that they bought excursions to use the Renaissance facilities. They rent their facilities out to the cruise ships!!! If I was paying $100 USD per night okay, but not when you're paying $375 USD per night with taxes and a 16% resort fee. OUTRAGEOUS!!!! The staff was terrible as well. Our luggage was delayed and when it was dropped off to the hotel it was just placed in storage instead of being sent to our room. I could go on with many other stories of how our room wasn't cleaned and how we weren't told about planned events at the hotel by the staff. JUST STAY AWAY FROM THIS HOTEL!!! IT IS WAY OVER PRICED FOR WHAT YOU GET.
Nothing Staff was ride. As soon as you walk in the hallway it smells like mold. Rooms were disgusting. The bedding wasnt even dry it was damp. One of the reasons i chose this hotel was because it said it had a pool/beach bar. There is an abandonded area that looks like it was once a bar? Dennys is the only restaurant on property and their prices are ridiculous over 12 us dollars for breakfast and even the restaurant was horrible. The average price for breakfest in town and at a reataurant at riff or renisance which are huge torist areas was 7us dollars. Do not stay here!!!!!
First of all don't get your expectations up... That helped us. After reading the other reviews that want hard. If you plan on staying around the hotel and in your room this is not for you. If you need a place to sleep then spend the day at the beach or site seeing without paying through the nose this works just fine. The room was OK needs a lot of renovation over all. Our bathroom was old but clean. Same for our room... Not cleaned but clean. The sheets smelled like Clorox bleach which in our case was a good thing means there clean and beds were comfortable. My wife is picky but we would probably comeback again just because the price was good and the location was amazing. Rent a car it is the best way to get around. TV didn't work. Under furniture needs a deep cleaning.
Bem localzado, limpo e confortavel, cama muito boa, prainha agradavel, otimo custo beneficio Banho frio sai agua quente
Conforto, comodidade, excelente atendimento, ótima localização, preço compatível com a qualidade dos serviços oferecidos.
Muito bem localizado. Em poucos minutos chega-se ao centro e dá acesso fácil pára todas as prais. Além do mais, é muito bonito, sempre um convite a apreciar uma vista por todos os lados. O café da manhã é caro demais.
Fomos muito bem recebidos no hotel, os funcionários são muito atenciosos e prestativos. O hotel tem um ambiente muito agradável e o serviço de buffet é bastante variado. O hotel dispõe de algumas facilidades como o serviço de shuttle que transporta os hóspedes até o centro da cidade. O último horário de retorno do transporte ao hotel poderia ser às 18hs (horário de fechamento do comércio), e não às 16hs, conforme informação recebida no check in.
Localização, ambiente muito agradável, aproveita bem a natureza do lugar. Atendimento do restaurante.
A localização é excelente: próximo à cidade e dispõe de praia. O bar também é um ótimo ponto. No final de um dia tentei fazer uma massagem nos ombros porque estavam doloridos e apesar do serviço ser de 15 min e faltarem 10 para encerrar o horário do Spa (17:50) o funcionário informou que não poderia ser atendido. Há duas araras confinadas numa pequena gaiola e é cruel essa exposição das aves para nada. Para servir um Hilton hamburger no restaurante num jantar foram necessários 50 minutos. Não havia mais de 6 mesas para Atender. Em todos os cafés da manhã havia que cuidar para que sua comida não fosse alvvo de pombos e passarinhos que estavam à espreita todo o tempo. Éramos 4 pessoas em 4 quartos e pedimos um late check out para as 16 h e apesar das contas somadas superar US$ 4 mil nos cobraram mais US$ 35 pela cortesia de um quarto.
A praia particular e o local em geral são muito bonitos. Creio que com a tarifa que é cobrada deveria se ter um café da manhã incluido, nem que fosse mais simples que o café americano onde é cobrado 35 dólares por quarto. Outro problema quanto ao café é o fato da cobrança a parte da diária não ser bem divulgada no próprio local.
Every one was smiling and kind. lots of fun to do. Delicious food and drinks. recommend you for real. if i go to curacao again, i will definetly stay in here again. Super recomended!!
The restaurant and food was good. Cleanliness of the hotel was good. An ok all inclusive restaurant. When I arrived at the hotel, I requested to check out late since my return flight was 9:00 pm and the check out time at the hotel was 12:00 pm. I was advised that I would have to request again on the day of check out. I did request again as advised but I was told that the room was already booked. The hotel was accommodating and allowed us to stay in the lounge, however, I think they should have accommodated us with the room since they had ample time of being informed of my request.
Location, snorkeling, quiet beach Up keep of room and property (vanity was falling apart, lamp shades extremely dirty, table at restaurants had hole in them), not enough beach chairs, food was not good, service not consistent, hard to get into restaurants, bar tenders didn't know how to make drinks on menu
The water is very nice. There's a good place for snorkeling just a few meters away from the beach. The Italian and Japanese restaurant are fine. The entertainment team is good. The resort is very old and without much maintenance. The quality of the food (specially the buffet) is mediocre. Except for some very nice people, the service is bad. They are making something in the beach, and they start using noisy machines from 8 AM. The beach seems to be artificial. It's small and with a lot of big stones and rocks. No internet in the rooms. You have to go to the lobby (full of people and mosquitoes) and pay to use the wi-fi!
The beach is nice The pool was very dirty. Food quality is not good at all, there is not even fresh orange juice, instead they give you TANG. The staff was not service oriented at all.
The Balinese ambiance was very relaxing. The staff was very attentive and accommodating. Private beach was staffed with butlers. The water was clear and had no rocks. The turn down survive was our favorite. The food at the restaurant was good as well. Best resort I've ever been to!
We needed a hotel for just one night and it was ok. The hotel was clean, the bed was good, but it is clear that it is an old building. It is good enough for a short stay.
Is not 3 * hotel!!!! The breakfast was horrible. When I was arrived hotel was over booking and I didn't got a room despite I had a reservation. Staff very helpful. Is not 3 * hotel!!!! The breakfast was horrible. When I was arrived hotel was over booking and I didn't got a room despite I had a reservation. Staff very helpful.
The two bedroom we stayed in was modern, clean and finished to a high standard. It was nicer than my home and it is the only place we would stay in Curacao. While the private pool area was excellent, the tall fences did exclude the ocean just outside the walls. Inclusion of the stunning ocean view would have made this property perfect.
infinity pool on the beach, pricelss Hard to figure out who worked at the lodge vs restaurant vs scuba shop and what space was opened for guests to use.
Hotel employee were very welcoming and the hotels location is interesting enough to make walking fun.You could easily visit new restaurants for a week without calling a cab.Never felt unsafe in the area even at night.Dive crew is Great! IF you place people in the hottest room in the hotel, please let them have an extra key to leave the AC on as it turns off the moment you grab your room keyThe Attic room is not insulated and gets HOT!Short stay so didn't ask for new room..oh well