Shuttle driver gary was nice and helpful. A sauna would be nice. Tv channel menu on tv very cumbersome. Bathroom kinda small.
Hotel has all needs covered including shuttles and secured parking. Location is not horrible but is out of the way of you want to walk to anything
I liked the friendliness of the staff! They were always there to greet you and help you with any questions. The entire hotel was very clean!! Very comfortable as well! You feel comfortable and cozy as you walk in. The great thing about this hotel is the free shuttle service downtown! Very helpful for a tourist! Also there is a town car service which can take you to the hotel for 40.00 flat rate. The location of this hotel is AMAZING! There are great restaurants and a great nightlife a few minute walk away. Great hotel! Great stay! The pool was very dark! I recommend that you add some more plants and more light. Not very welcoming.
great location in walkable neighborhood with light rail from the airport an easy downhill walk to the hotel. Helpful staff. Room amenities superb: empty refrigerator for foodstuffs, restaurant leftovers; microwave; double socket outlets for charging at each side of the bed.
Good room size, friendly staff, comfortable bed and room. Nothing
Great location in Capitol HIll in a quieter section. nothing
Clean and comfortable room and conveniently located next to Seattle University. The hotel staff were friendly and efficient! The free shuttle to points in downtown provides access to great restaurants, shopping and landmarks.
The staff were quick with recommendations and very friendly, the hotel was clean and comfortable, and virtually everything I wanted to do was within walking distance. Capitol Hill is a great area with lots of bars and restaurants and not too bad of a walk to get downtown or to Pikes Place (if you're looking for a good hike). Otherwise they offer a free round trip shuttle to a few other central locations.
The food was very good and reasonably priced for Seattle and the staff were friendly and helpful. The public areas are pleasantly decorated but the whole place is old. The Hotel is obviously used by friends and relatives to visit with patients in the adjacent Virginia Mason Hospital and some of those patients come into the Hotel to dine etc. It is possible to walk to the downtown areas but it is quite a walk and the streets have steep gradients (rather like San Fransisco). The Hotel is obviously allied to the adjacent major hospital. There are passageways between the Hotel and the hospital. The reception is shared with an adjacent Hotel / Apartment complex across the street. The street is closed and the whole site is a construction zone. There is no easy parking unless you can find valet parking in a nearby Hotel or can find local on street parking in a non meter area. The bathrooms are rather like hospital bathrooms. The building is old and the air conditioning works in some rooms and not others - there is no individual room control. The air conditioning system on the roof of an adjacent hospital building is very noisy and goes 24/7 - there are notices on the windows warning of construction site noise.
The hotel has a very different nature on weekends when it is a more typical and quiet tourist hotel. On weekdays it primarily accommodates guests visiting patients at the hospital and has much more activity.
Very convenient to the convention center (my venue) at half the price of the big names. Staff was very helpful in finding dining unique to Seatle. A five block walk back to the hotel was quite a hill climb.
The room was excellent. The mattress, once I laid down, I didn't toss and turn. I felt like I was in my own home. It would have been nice if there was a chair in the closet area as well to put your shoes on or whatever, since there is that much room. The hotel parking is a block away down a steep, steep hill. No wonder they are next to a hospital. By the time you reach the top of the grade, you go into cardiac arrhythmia. The breakfast kitchen was closed, so you had to go out for breakfast. The roof top garden leaves a lot to be desired.
The price and the convenience of being close to the hospital. Because of my bad back, I requested a recliner chair to use as a sleeper for the night at check-in and the lady said she'd check but I never received a chair or a reply.
The service overall was very good at this hotel. Recption staff was very good. and helpful.
This is a very comfortable hotel to stay in if you have family in, or appointments at Virginia Mason Hospital. You don't have to go outside from the hotel for meals or trips to the hospital or clinic. It's very comfortable with a great restaurant.
Absolutely every one we came across went out of their way to help us in any way they could. Don't think we have every stayed in a place as friendly as your hotel!!! Made me want to move to Seattle! I think the only thing I can come up with that we didn't like was the fact that the television didn't work. Other wise everything was A ok!
The hotel was quiet, the rooftop view, It's incredibly hot because there is no air conditioning. Our view was the hospital where we can see patients laying in their bed, can barely open windows
location and convenience for medical purposes at the Hospital didn't have a twin room as per our reservation so had a single queen
The personnel at the reception and hotel location. The cleaning personnel was not too friendly, but not unfriendly either. Also, we found a couple beer based alcopop cans under one of the bed and some old socks. But my intuition says that this is a case of "when you pay bananas, you get monkeys". Also, as customary as it might be in Seattle/Washington, an 18 dollar parking feels a bit much. We stayed in a 50-dollar-a-night-hotel in Portland (walking distance from the city center just as Inn at Virginia Mason) the night before arriving at Seattle, which included a simple, but free continental breakfast and free parking. Also, in Europe/Asia/N-America I've easily managed to find hotels with free parking.