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Rooms were very nice and modern and had floor to ceiling windows. I really liked the design and the rooms are designed creatively so each room has somewhat of a corner window. The shower was also very nicely designed and roomy. The atmosphere of the hotel was excellent. Elevator music and pool music were all excellent. There are pool parties on Saturday afternoons, I guess it's a good thing or a bad thing depending on what you're looking for. It was a little too "college-y" for my tastes. I would have preferred something a bit more "lounge-y" but that's just personal preference. If you're planning on enjoying the pool, don't go on a Saturday as everyone is packed in like sardines. Front desk staff was not very helpful upon first arriving. There was a line and a 2nd staff member came up and stood at her desk. She looked right at us and then proceeded to just stand there. It took us asking if she was open to get her to help us. Also, they need to update their in room audio systems, they were only compatible with iPods and iPhones with the old 30 pin connectors. Seriously guys? That was 4 years ago. Use a more standard format like audio line in or Bluetooth so everyone can enjoy. Water pressure in the shower was not the greatest. It was barely even coming out toward the end of my shower.
Good breakfast pleasant staff Noise. Noise street noises, hallway noises tilll 2 /3 am. on first floor. To bad nice hotel
We like the location and atmosphere provided by this hotel. It is great to have a breakfast available. The hotel staff is outstanding. All project themselves well. They look like they are there to address any issue with a quick and sound solution. However, we have never had any issue. This is our first choice, when coming to Phoenix for a long weekend.
Nice room, bigger than expected. Initially they tried to give room on first floor and said it would be noisy as it was near club across the street and I objected and the manager immediately found a more suitable room which was much appreciated. Breakfast was just okay. Eggs tasted powdered.
Within walking distance to lots of restaurants and shops.
Well executed overall in terms of aesthetics, efficiency and convenience. Exceptional staff. Robust offerings, notably breakfasts. No airport shuttle. A little difficult to locate initially. Neither is a deal breaker.
The rooms were designed great and the breakfast was better than expected. I was charged a fee at checkout that I was not told about and then when I called to ask about it, no one would say what it was. I was told I would get a bill in the mail. It has been one week and no bill. I still don't know anything. This alone, even though my stay was great, will keep me from coming again.
location by nightlife and old town, price, room size, cleanliness, breakfast sandwiches The room was kept very cold. I had to keep turning down the AC.
staff was very nice and helpful!111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
One you figure the parking situation out, getting from the room to your car is a breeze Bath / shower is like Best Western quality. Parking lot is a bit confusing
The room design / arrangement. The comfort of the bed. The misting system at the pool. The proximity to places to go in town. The breakfast / snack offerings that were included in the room cost. Most of all the front staff was always eager and ready to help and well informed The music at the pool; no country music was being played. The entrance to the pool required a room card to enter instead of just accessibly directly from the lobby.
The location and the little breakfast
We have our family reunions at this hotel and it's really fabulous! The only problem I experienced was in the restaurant. The children's menu had cheese pizza but the cheese had jalapenos, making it too spicy for my grandchildren.\n\nIt's conveniently located in the middle of all the activities in Downtown Scottsdale plus there are shops right outside on Brown.\n\nWe love this place! There is also comfortable furniture to sit in the lobby plus there is always cold water and Arnold Palmers to enjoy.
My family and I went to Scottsdale for a family trip/conference and had a FABULOUS time. The hotel was wonderful and in the heart of everything. All of Old Town was just outside the door. The hotel was beautiful, the staff was awesome and the underground parking was great. We will definitely visit Scottsdale again and will defintely stay at the Marriott.
The room, over all, was outstanding. The French doors separating the living space with the bedroom area was a wonderful touch. The staff was terrific, and the facilities were very good. We loved the hotel and enjoyed the area, with its shops and restaurants.
I spent one night here and thought that the hotel was very nice, the staff was helpful and the room was very comfortable. The only thing I wasn't crazy about was the pool area. It was a little small for the hotel size, but was still clean and well kept. Overall. I would love to stay at this hotel again!
This is a great Marriott for the price point. Rooms are big and have everything you need with the exception of a room safe. The location is great - walking distance from lots of shopping restaurants and coffee. What was so disappointing was the price for parking. If you valet its 13 a day which I get because its valet. What irks me is that its 9 a day to park yourself in the structure! Really? Being a guest at the hotel should at least allow you to park yourself for free - cmon Marriott gimme a break!
I would recommend this Hotel to anyone visiting Scottsdale. Being right in the heart of Old Town Scottsdale it allowed you to walk to many Restaurants, Shops, Nightspots and Baseball Games. The staff was very helpful and the service was outstanding. Very clean rooms and comfortable beds. All around great experience
This hotel had a great room and everyone was very friendly. The main thing I did not like about it was that the pool was lacking a lot in atmosphere. It was just a simple pool with nothing great to offer. Other than that, I had no objections.There is a lot to do within walking distance and I had a good time while I was there.
The folks at the front desk were friendly enough but I found out that the on line travel website never forwarded any of my Marriott rewards informantion that I plugged in, so the hotel did not provide me with, newspaper, robes, single bed instead of requested 2 beds, etc unless I called and begged them. They were unable to validate my number until I called marriott and had them take care of it. Also, the hotel had construction going on and the drilling was quite irritating while trying to conduct some business... looks like they have lots more construction to go so call first for a quiet room. I will not stay there next month, will find another property. I have stayed there 4 times in the last 6 months and have had similar issues. t
The only thing we were not happy about was the parking. Last year when we stayed we did not have to pay to park in the parking garage so we were suprised that they were charging $13.00 a night this year to park.
My suite had a king-size bed, small balcony, comfortable sitting area and desk. Refrigerator and coffee maker: nice conveniences. Several nice restaurants are within walking distance -- try The Gelato Spot for an unusual mix of artisanal pizzas or delicious gelatos. Parking and internet have a daily charge, which I did not like. Internet has replaced telephone as the hotels' cash cow. The restaurant offered a nice choice of breakfast foods. The staff was courteous and friendly. I'd stay there again.
The marriott was an excellent chioce for all the travelers coming to the wedding. The staff was very helpful and the location ideal. I enjoyed my visit and would stay there again
We were only in Scottsdale or one night so we wanted something cheap and in the heart of Old Town and this was the perfect location. I'm a hotel snob so I'll have to admit that this hotel isn't the BEST of the best but it was alright. The room space is great, the bathroom is okay, the location is awesome, the pool is GREAT. The complimentary breakfast was nice, there are no cooked eggs or whatever, just cereal, oatmeal, coffee, tea, bakery goods, toast, english muffins, ETC. The staff was FRIENDLY and very helpful. I didn't like the quality of the blankets. The sheets and pillows are FINE but it's the blanket that I felt icky about. I'm used to the lobby having a guest bathroom but they do not have one. they have a bathroom behind the clerk desk and it has cleaning supplies in it, it was weird. If they could, they could just put in a divider or something to cover it up. Or build a door/closet in the bathroom.
The staff were very attentive and corrected a problem quickly. My room near the front of the hotel was too close to Indian School Road. I would have preferred a quieter room near the back.
Clean rooms, friendly staff, close to all that is old town Scottsdale! Mountain Dew machine out of order... I know it's petty but I need me my dew!