Staff is very friendly, a nice local hotel near the old city section, but several streets up from the main road so it is quiet. Excellent breakfast. Hotel arranged for driver to meet us at the airport, we arranged a trip to Mostar and Blagjac with the same driver, Adis. Walked to the areas we wanted to see. We will return to Sarajevo and would certainly stay here. Note, see the vizier's blanket displayed in the lobby and ask about it's history - approximately 300 years old. We thoroughly enjoyed our stay and this is a great local hotel. Please be aware that Sarajevo is hilly and the walk down to the Old city, while only a few blocks, has some stairs. This is not a dislike, just an observation.
Stuff and unique design. Hot water is not constant.