Free Parking in secure lot Room was too small for two people, no closet, no wifi when I checked in, no phone to call desk clerk (who wasn't on site) about issues. No elevator ( I have a mobility problem). Clerk answered my complaints with an attitude. I would not stay here again.
The location and friendly service. Great experience. Will return in the future.
Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz I had trouble connecting to the internet.
Location, parking and price. Love it all !!!!!
Across from the beach. Continental breakfast. The Inn was dirty and not kept up. The pillows where misshapen from age, I slep with a shirt over it so my face was not on it. It was across from the beach. I feel the cost of the Inn I paid for parking.Because that was all that was worth talking about. I will not stay there again.Lucky we did not stay long.
In choosing a hotel on a budget, it isn't hard to see value in 2 star hotels. You realize after staying in them multiple times that the only reviews are bad ones. That being said, this hotel went in a sense above and beyond to make our stay better. We got there after the office closed, expecting to be locked out, but they left a folder for us with our name, two keys, and instructions. We went up to our room and it was very clean and exactly as we wanted. It was cold so we turned on a good heater. We took a nice shower. And slept in a nice, clean bed. Everything was exactly as it should have been. Dont look at bad reviews too harshly. This is a wonderful little beachside hotel.
I like my bed to be firm and the one I had perfect. The location is the winner especially if you have children and you want to be close to the beach Boardwalk! The room was just basic and a little small but did the job. I would stay again just for the location alone. Breakfast was minimal, room was a little to bright at night, noise from streets,
Great Location. Nice staff. Clean rooms. Bed was a bit worn
Basic amenities. Good price. Great location. Internet was terrible.
This place was very close to the boardwalk and liked that it was so easy to find. Very clean and bill at the front desk was very friendly the breakfast was ok. This place was affordable considering we stayed during a week day I would definitely stay again. Limited parking in the garage but it was free parking.
I loved that there was a breakfast bar. And the beach is right out the door. The bed was comfy, but the pillows were not . And the rooms could be a bit more modern. But overall I would definitely stay there again. The staff was super nice, and always helpful with us. The pictures in the rooms were of flowers, they should be ocean pics. The pillows in our room in were lumpy.
Bondade e sorriso da senhora na recepção O controle remoto da TV complicado e não do usuário amigável. Difícil de ligar e desligar ou encontrar canais direita.
Rápida caminhada do Cais e calçadão! Hotel tranquilo, super amigável recepção. Gostaríamos de ficar novamente.
A localização e o estacionamento Um pouco caro para o que você recebeu ... no entanto, foi o fim de semana 4 de julho
Rooms were just remodeled and are very modern now.
Really close to beach. 2 min. Walk We have a 19month old son so we wanted a place to stay that was close enough to walk back to the Hotel if needed Kinda loud at night time with other kids and family's coming back from the beach. It's totally understandable. Kids are jacked up from a great time on the boardwalk! Didn't bother me a bit.
Great location if you are visiting the Boardwalk. Room was clean, bright and comfortable. Organic soaps & shampoos. Wood floors, not questionable carpet. Decent continental breakfast. We will return! We didn't mind, but noise carries. You can hear the boardwalk rides while they are operating and probably due to the non-carpeted floors you can hear more sounds outside the room than usual.
Loved the hotel!! Great customer service and the room was very clean! Would definitely stay there again!
Everything was amazing definitely going back
The rooms were modern and fun looking. Staff was very nice. Very close to the beach! We had to switch rooms after we unpacked due to the electricity not working. It was kind of a pain. I wish there was more of a breakfast, muffins and fruit was not enough for the kids.
Location The neighbors were partying all night and we tried to call the front desk but our phone did not work. We then called the front desk from cell phones and no one was available. Incredibly restless night. We spoke with them and they quieted down but certainly no staff available and functionality in room limited.
The location to the boardwalk Dirty, and they are remodleing during early AM and into late PM. the bathroom sink was stinky
It was right in front of the beach. Not at all what I expected, walls were very thin and we did not get a good night sleep, we could hear people on both sides of our room and on top of our room.
They didn't have a queen when i made my reservation that's what i booked so they upgraded us to a king at no charge and offered to give us better rates when staying with us again. The fan in the bathroom was super loud. Ran out of toilet paper in the room halfway through the night.
Honestly not much of anything. It was a rip off. Upon check in we were told they were in the process of renovating. Which is much needed!
The reviews weren't kidding when they said it was across the street from the boardwalk! less than five minute walk. Beautiful sunny day made the motel's ocean mural so pretty. I was only there for a day and it was a 15 minute walk to the Pacific Ave where there were stores, restaurants and Catalyst (where we saw my boyfriends favorite band D.R.I). overall great experience. If you're not picky and just want a place to crash, this is for you! nothing really
The people working in the office were supper friendly To many stairs to the beach, maybe not the best location for seniors or disabled.
The rooms were adorable. Location ideal. POOL FREEZING. The staff assured me and showed me the boiler room where it said the pool was heated to 80 degrees. However the pool was COLD. The 5 year old who will swim for hours only lasted 20 minutes and then took a 20 minute shower to warm up. She has never done this before. The adults did not want to swim. We stayed at the pool side because the pool is a huge deal to us.
Right across the street from the beach? Boardwalk and peir. Super small rooms. Might be fine for 2 people but beyond 2 there is not enough room to mive around or even sit down. I usually stay at the dream inn which has much larger rooms. They cost more too though. To me its worth the added cost.
The location(could walk to the beach in under 5 minutes) bed, shower, decor, cleanliness and it was quiet the night we stayed since we didn't have neighbors on either side. The heater is kind of close to the bed so your either too hot or to cold so snuggle up and leave it off or turn it on when you wake up in the middle of the night. a tad small but again its appropriate for the price and still comfortable.
All the mattresses are amazing!! Prices varied loads and so did the personality of the front desk. Maid very great!!
Location. Although there was a steep upgrade to the hotel from the beach, it was do able. Yes!! It was NOT a king size bed as described!!! Very disappointed.
The rooms are very charming and the beds are quite comfortable. Overall decor and updates are tasteful and well appointed. Love the proximity to the beach and boardwalk amenities. Excellent location! Perfect for couples (B&B atmosphere). Nothing. Everything was great.
The ocean theme of the hotel was great and the room comfortable. It was just two blocks from the wharf and boardwalk so the location was ideal. We'd go back! Breakfast is limited, but there is a fridge, microwave and coffee maker in the room
The hotel is really charming. It's in a great location. I like that it's not a chain hotel.
Clean room. Prime location. Expensive. Housekeeping doesn't want to clean your room. Continental breakfast is terrible. Room is small.
room excellent the breakfast was mediocre to say the least
The hotel was in an ideal situation and provided first class facilities for a small bed and breakfast type hotel
This is a beautiful renovated house very close to the Santa Cruz Municipal Wharf and the beach. Everything is so nicely decorated, the furniture is beautiful, the bathroom is all marble. Breakfast is very good and for free. It was an excellent stay and we would have definitely stayed longer if we hadn't already planned our trip.
The Inn was beautiful and the staff made sure to make you feel very comfortable.
I like the place because it it not crowded knowing it has only limited rooms. The staff leaves at 8pm making the stay more private. The place was fabulous for the price. Greatly renovated. the room was a little small but it was very clean and have used more expensive items rather that cheap beadding in other hotals. Bathroom was with jetted tub which is another plus and room is very clean. So far, everything is perfect including the hearty breakfast. Only problem is room is a little cramped but it did not affect me anyway because it was still overall very good.
We were upgraded to a nicer room; the bathroom was very luxurious and the restaurant recommendation was spot-on.
Beautiful building, superb location, great staff, excellent breakfast, the most comfortable bed I've ever slept in
Nice hotel $25 extra a day for a child, when you are already paying $200+ a day is not nice
Great location, super clean and friendly View was a little less than expected from our room
atmosphere and comfort at the inn - nice decor scrummy cookies breakfast could be improved
Comfortable bed. Bathroom, parking, it just felt dirty. No breakfast
The location is excellent--right by coconut grove. Check in was a breeze, the staff was cordial. Smell of the room. Other guests were very noisy, drug paraphernalia found outside of the room in am as we were leaving for breakfast.
The location, and the office person was really nice. The cleanliness was poor. The walls were dirty and the carpet was really stained.
The location The hotel employee who checked me in could hardly speak English properly and had a hard time processing my reservation. He also started shouting at other guests. At least the room was kind of ok, as long as you don't expect much.
Close to the beach.. When I first walked in the room there were peoples things eveywhere. Apparently the people staying there before checked out but left there stuff in the room. Had to wait an hour till the room was cleaned. The room smelled bad. There was no remote for the tv. The carpet was extremely dirty. There was no ac. Which is fine but the windows had no screens on them and someone could just reach in grab something from that window.
Fridge and telephone did not work.
Walking distance to Boardwalk, downtown and Pier Bathroom small and the recent remodel had over spray everywhere making it look "not" clean.
We were very close to the boardwalk and downtown. I wasnt to fond of the service. The rooms were also very small and not that comfortable for the price. It was over priced for sure.
The location was excellent and it had a very 50s beach ambience It had no coffee pot or air conditioner in the room. And little breakfast didn't start serving till 830
The location was very close to the beach Service was poor checking in took ages, I hed to go back to the checkin desk on three different occasions to get my room card to work
I loved the location!! Pretty much a block away from the beach. I loved that I could hear waves at night while I slept with window open. Awesome price. Room was clean. Kind of smelled of cigarettes :d but got used to it quick. Nothing some Febreeze can't fix. Check-in/check-out was fast and easy. Free parking/wi-fi available. The only thing that had caught me off guard was a fee for having extra people stay in the room. Even though the room was meant to sleep at least 4. I had a reservation for 2 ppl/2 queen size beds. There wasn't any warning about the fee on the website. So, I arrived with three friends and the clerk told me there was a $15 charge per extra person. Bummer.
Extremely clean, spacious and well-kept room (with jacuzzi); excellent and personable service; perfect location to the Boardwalk; a great value - a wonderful stay!!
Other similarly prices facilities offer a kitchenette. This facility is bare bones.
The owners awe very friendly and helpful. The room was clean and the bed was very comfortable.
Soaking wet carpet, wifi didn't work, staff couldn't find my reservation when I called, but found it right away when we showed up. Want to make sure that it is clear that we were at the blue Super 8 (West) as there is another location right across the street.
I love how close it is to the boardwalk. It's literally a 5 minute straight walk. Super clean rooms and comfy beds! Friendly staff too! We come down and stay a few times during the summer and I always pick this place. It's a great price considering the location and in regard to the many other hotel/motels around. That coffee isn't served all day.... :) I would love to have some more vegan options for breakfast like almond milk!
the matress, and their helpfulness. parking
Hotel was very clean, nice pool. Great location
The staff were very friendly and helpful. The rooms were very clean and had everything we needed. Free brekkie in the morning was a bonus. The location was very close to both the beach and downtown. Nothing about the accommodation itself. If walkgin in the evening, the street lighting on the way downtown is a little poor, although the area did not feel unsafe
It was clean, quiet and very well appointed for the price.
Super friendly staff Not much for breakfast just juice and bread pretty muchExtra charges on my credit card no reason
Lovely room, great staff!! Parking was AWEFUL!!!!
the architecture the parking for the side house..
Location, cleanliness and privacy Room was still dirty after check in time
Private, clean, not strict on surveillance on guests afterhours The breakfast could've been better