Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Tudo foi fantástico
Ainda segurando o dinheiro no meu cartão de crédito.
Adorei o serviço, todos eram muito gentis e prestativos. O hotel era lindo por dentro e por fora.
Ótima área de San Juan perto de muitos restaurantes. A parte antiga de San Juan fica a um uma viagem rápida de ônibus de 75 centavos (ônibus muito bons) saindo da frente do hotel. O hotel tem excelentes piscinas, praia, com muitas atividades para todo mundo.
Excelente música ao vivo na piscina e no lobby. Linda praia, cheia de cadeiras e guarda-sóis. Ótima piscina, apenas um pouco fria. A comida é mais ou menos e cara (nada muito surpreendente).
Beautiful hotel with open lobby and modern clean feeling. Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
All Staff members we met were friendly and eager to please. The proximity to the beach, restaurants, and Old San Juan makes it an ideal location. The lobby bathrooms were not always clean or had enough supplies. Pool areas need more attention in reference to being cleaned more often, such as dirty towels and plates and cups of food and beverage.
I stay at La Concha frequently. I return because it is a comfortable, chic, friendly, safe resort with many amenities. The dining options are numerous. The staff are accommodating and friendly. The rooms are modern and cozy. The location is perfect. My favorite hotel in Puerto Rico!
Well maintained despite not being a new resort; Modern, comfortable and clean rooms; Large staff and very friendly and accommodating; Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there. If you like resorts and don't mind the crowds you will enjoy this hotel. Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
The beach and pool facilities are great My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults. On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean. Most staff were so friendly and helpful. Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far. Mixed drinks were weak and pricey. Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open. Hallways were a little dingy.
location and beach were great.
Wonderful service, style and ambience. Would go back in a heartbeat!
Loved the suite with full kitchen. Would do this again! HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again. Nothing to complain about
Recently my friend and I visited Puerto Rico and stayed in various locations around the island. The night we stayed in San Juan we stayed at the Holiday Inn Express. It was right off of the main streets and close to the water. A short drive to Old San Juan.
Just one block from beach Bathrooms could have been a bit cleaner, a little expensive for my taste but average for the area, hard to get parking!
The extremely helpful staff at the front desk the breakfast was bad
Its an amazing boutique hotel Better than expected!!
The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for? The fact that I had to leave!
This hotel is right on this beach which caught my eye. They have a bar which lights up blue at night so it looks very pretty. The location is awesome! In the heart of all the bars/clubs..night life is never dull here. Condado is definitely a party town, lol. It's only like a 10-15 minute ride to old San Juan which is super convenient. The staff was very nice. Not sure why some reviews say the staff wasn't nice to them...maybe busy season or the customer had an attitude themselves! I could bother the staff at anytime time whether it be 2 AM or 2PM...and they'd assure me it wasn't a bother! The cleaning people were super friendly and were ALWAYS on time everyday to clean the rooms. Def recommend this place. The bar was pricey...$5 for the local beer, Medalla...hell no! LOL
Ocean view from Lobby The room was the size of a jail cell, towels were small, didn't smell fresh and I found women's hair on them. Wifi didn't work , front desk said it doesn't reach all the rooms. I asked to be moved but front desk told me there wasn't any rooms available (on a Monday, total BS) Next day , I was denied a late check out for the first time in 16 yrs of travel. Funny thing is one of the employees told me they were atleast 70% vacant. So I'm confused with I wasn't switched to a diff room with wifi and denied a late check out to 1130am
It's very convenient to get around in the area. I really enjoy the fact that the restaurants, bars, few other things were right there in the area. The hotel is OK it needs a lot of renovation the place itself but I only stay for three nights. If you're gonna stay for two or three nights that would be fine. The place needs some improvement in term of renovation, painting and so on....I guess you'll see you get there!
The location was good, but there was no parking available. You are able to see the beach from a big window from the room. Staff is friendly. Elevators need to be remodeled. Bathrooms were dirty. There was no parking available.
beachfront veranda and bar rooms are noisy and small. Elevator works when it wants to
The vrach, the restaurant next door Long complicated check in for a place with rooms like jail cells. Tiny bed, bad mattress, worn out sheets. Extra fees for everything. You can hear people from their rooms from down the hallway.
Few parking spots available, parking fee even if they park your car on the street
Room was dirty, the lobby was awafull dirty contains, broken furniture.
The pictures on the website looked nothing like the room-very very small room.
This place has a amazing location and beautiful views. The staff is extremely friendly and helpful . They will tell you where to go how to get there where to eat etc...... Is one of the only gay hotels listed and there was a lot of heterosexual couples staying there . It doesn't bother me but not lots of gays there . And they didn't have a bar or restaurant
Location is good Bad air , to much noise ,bad elevador
Close to the beach Room was very small, not really looking good, no control over A/C.
Was here for a short, two-night stay after spending a few days in Culebra. The front desk staff was extremely nice when checking in. I forgot my water downstairs at the desk and the employee who checked us in ran all the way up to our room to return it even though it was half full and he could have just thrown it away. They recommended both the hotel's restaurant, Zabo, as well as a local food truck for dinner; as we got in quite late. We ended up at Zabo that night and the food was great, pretty fairly priced, and the service was fantastic. The hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city. The rooms are pretty small, but very nicely decorated and clean. Would stay here again for the staff alone. They go the extra mile and really care about their guests!
We did not have electric for a full day staff said they were going to accomodate and they did nothing but lie!
Worst experience with a Hotel I have ever had!!! Once in my room I noticed that the A/C was not working, so I contacted front desk and of course there is no on staff to repair it. I waited 3 hours to be moved to another room as I was left sweating to death. I receive my new room the A/C was acceptable. The next morning the staff are calling my wife to tell her to move back to the Death Bed room (Prior Room), why I'm at my training. They harrassed her for a few hours so I left my training to address this matter. We had to move for the third time in less than one day!!!!!! This place is one piece of ##!$@ and wouldn't recommend it to my worst enemy!!!!!!! EVERYTHING!!!!!
Location and hotel boutique style. Loud AC unit
Location was wonderful, easily accessible to many restaurants and beaches. Room was cleaned daily, sheets, towels all replaced and floor swept. Great place to stay if you are on a budget, overall everything was wonderful. We did not want to leave!
The staff was pleasant & helpful. The kitchen with the shared refrigerator was very useful as was the natural food market across the street. The courtyard outside the kitchen was a very pleasant place to sit & enjoy breakfast or a cup of tea. The mattresses & pillows were perfect for a good nights sleep. The maintenance in the room could have been better, but so could maintenance in the City and at the Airport been better. It would have been useful to always have hot water in the bathroom and for the housekeeping staff to leave the correct number of face cloths each day.
Felt safe and clean there. Close to the beach and restaurants. All the parking meters were broken, so it was actually easy to find free parking. Very no frills room. Taking our luggage up three flights of stairs. No elevator.
I can say that I liked the area in which the hotel is located... Unfortunately the staff has no sense of hospitality ... There was a young gentleman working with glasses can't pronounce his name starts with an H, from the moment we got there before check-in and knew that that our only option was to store our luggage when we asked to do, in a not so hospitable tone he said "that's all you can do" every time we had a question he seem to be on the phone away from the desk ... Our keys didn't work for room so we had to keep getting exported to our room every time we left the room ... This was quite inconvenience ...when we asked where the nearest parking garage w when we asked where the nearest parking garage was, it be grudgingly stepped outside to point out it while he was on the phone ...The young lady who was working who wore a blue shirt and had long dark hair tried hard to make up for the incomviniences but really couldn't offer anything.. For such a beautiful area this hotel really needs to step up their game ... having worked in the hospitality industry for years I was very disappointed I had a much better experience at an Airbnb nearby .. I will not stay at this hotel ever again and I will never recommend it I rather spend a few extra dollars and get the hospitality that my business deserves ...
Great stuff, young and responsible Felt like family. Not really brand new hotel, don't expect 5***** but u ll enjoy it
The staff especially Rafael was very nice and accommodating. The location to the beach and to shopping and restaurants and access to cabs to get into old San Juan was excellent Price was good The fixtures were old. The towels were dingy. The Wi-Fi only works intermittently. The TV had DirecTV but only got about eight channels
It is right next the beach, no view, but you are just steps away from the sand. The phones did not work the whole time we were there. The towels were very thin and kind of gross. No washcloth or hand towels either. Everything including the breakfast was bare minimum. You get what you pay for though.
Friendly staff, good location, Cost of the hotel.
Location was great. Asked for more towels. Told they would put them in the room. We had one towel in the room for four people. Upon getting back from dinner - no towels. Said they were unable to get more. After much delay, found towels under the counter. The window in the bathroom would not close, thus it was extremely warm, had to keep the bathroom door closed.
I loved the closeness to the beach and shops
Super convenient location, acceptable price for what you get. A bit more work on cleaning and breakfast but not bad. I will certainly stay again.
the location is terrific, in an upscale part of the city. i think the hotel could use some TLC..paint and new furniture.
It is situated at beach close to some good restaurants. Breakfast is a joke.
breakfast was minimale just toast jelly and a donut