Wifi Staff Parking AC food location The ad said that it included breakfast but it only included coffee and rolls. This was not clear.
I stayed at the Tropicana on 12/10/16 after a week long yoga retreat at another resort. I selected the Tropicana based on the proximity to local flavor and the reviews. The Tropicana did not disappoint. The staff was very friendly and helpful. The room was a good value for the price. The hotel was also within walking distance to lots of restaurants and shopping. I also felt safew there as a single female traveler. NothInglewood.
We loved the staff , restaurant , feel & vibe of the hotel. Older yes , but clean and safe and located in the heart of Old downtown San Jose. Lots of great shops to hunt for treasures , great Mexican artifacts , many souvenir shops with lots of choices for meals or places to hang out. We didn't have any strong dislikes at all.
Service was excellent. Concierge is very helpful. Looks and feels like Mexican Disneyland.
Love the neighborhood even though it's under construction from the hurricane, it's quiet a charming place. We barely stayed in the hotel because we were constantly on the move. The staff was great, suggested places to eat that were either experience and inexpensive. Would definitely go back.
This hotel is centrally located for walking around old Town San Jose del Cabo - filled with shops, galleries and restaurants. It has many different levels of rooms to suit your needs and is housed in two buildings. The room was very nice and very comfortable. It was quiet without any noise to disturb a good rest. No staff late at night. A group of travelers arrived after midnight and they could not get into their room. The plane was late and they had no options. They had to check into another hotel for the night. I tried to help them, but there was no one around and no one answered any numbers. No emergency numbers were given. What would happen if there was an emergency?
They put you across the street in a dated uncomfortable room unless you book a suite. The bathroom smelled horrible and I had to move rooms. Would not stay here again.
Although clean and quiet its a 2 star at a 3 star price. Coffee only in the lobby of the suites across the street- but coffee pot and cups in the room. The coffee in the lobby only had powdered cream Not a big deal but a 2 star point of view. Also all our other hotels throughout Baja came with breakfast, theirs does not so take that into account if budgeting a trip. Clean and quiet.
Close to arts district Blinds were poorly placed and let in a lot of daylight.
Good location. Downtown is walking distance. A/C worked well. TV had some English language channels. Friendly staff. I had to park on the street the first night. The 2nd night they let me park in the gated driveway. I could never get the wifi signal in my room to work, I had to go down to the restaurant lobby to get online. The blinds were not very dark so you wake up with the sun.