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The location. Walking distance to quite a bit. I did not like that they did not help move bags and that the internet was an additional charge. Printing was an additional fee on tp of the internet fee if someone needed.Also the room faced a brick wall and the rooms were not soundproof.
Staff was very friendly.Room was tiny, but given the city it was to be expected. Area of town looks seedy, but never had a problem.
It was in exactly the location i was looking for
The TV could not be heard well over the street noise- volume was locked at low level.
Hotel is in Chinatown, only blocks away from North Beach and a nice (downhill!) walk to Fisherman's Wharf, but the cable car line was close by and provided our return to the hotel. Hotel staff was very friendly and accommodating. Breakfast was continental style (toast, boiled eggs, cereal, coffee). Hotel and room were VERY clean and room was not as small as I thought it would be.
very clean and central, good hotel for SFO, would recommend it
We enjoyed our stay at SW Hotel.The staff was most helpful, especially, Jennifer, at the front desk. The Hotel is very handy to all the shops and eateries(internationally) and within walking distance to churches & public transport.During our stay, we walked everywhere....and it was safe and pleasant. n/a
Right between Chinatown and North Beach. Clean, nicely decorated, friendly staff
The location is by far the best part of this hotel. Will be staying there again every time I travel to San Fran to have a good time. Not a very large room or special hotel for anything other than location.
Very clean and modern. Staff friendly and helpful. The location is excellent and within walking distance to many of San Francisco tourist sights. The value was great - especially for a city hotel. The rooms are a little on the small side, but doe the value I would stay here
The room and bathroom were very clean. The price was comparatively attractive. The windows faced a cement wall; felt like I was underground. ** For bare bones travel to downtown SF, the place was okay. The room was drab. The staff turned off the AC daily so the room was hot each day. Walls were thin; could hear neighboring discussions. The bed was unconventionally firm. Lighting was awkward; one ceiling fixture as primary.
GREAT location. I thought being in China town would be unpleasant form (simply because I'm from NY and being in a densely populated part of town held no appeal for me - especially since I was traveling on business). But I loved it! And the hotel is situated in the strangest but most fabulous block - it's a cross section between China town and a strip of very authentic Italian/Sicilian restaurants. The best food. I ate VERY well and enjoyed the clash of cultures. The staff was so incredibly nice and professional. Very friendly and accommodated my request with no problem. I liked everything. And I'm someone who hates staying in hotels. But this was really a pleasant stay. Keep in mind that I only stayed one night. But still, it was a great stay.
Limpo e muito pitoresco. Funcionários simpáticos. O local era grande, perto do cais e terminal de cruzeiros. Tinha café e chá disponível perto da recepção. Foi excelente pelo preço que pagamos! Os quartos eram muito pequenos. Tive que colocar a cadeira em cima do guarda-roupa para que nós dois pudéssemos colocar as nossas malas no chão.
Ótima localidade, mas vale lembrar que é um hotel simples e antigo, bem diferente dos hotéis que eu já fiquei, então não quera luxo, mas fui super bem atendido tem um montão de coisas próximas e esta cidade é Maravilhosa recomendo demais.
O preço e o que você pode obter. Os quartos eram muito apertado
Staff was very accommodating. Parking was a challenge.
Location in North Beach section of town which was close to transportation and great restaurants; 'Happy Hour' with wine, cheese and crackers; friendly and helpful staff; price was right Room and bathroom was a little small
I loved the decorations in the room. It was adorable. Everything was great.
We love the atmosphere and location of the hotel boheme. The room was very romantic and stylish.
The location of the hotel and the friendliness and helpfulness of the staff. The cleanliness was very good. Carrying my luggage up the stairs
Small size, very European in nature. It reminded us of a place we stayed in Florence. Our room overlooked Columbus street, and we sat at a small table in the bay window taking it all in while observing the sights and sounds of N. Beach and sipping our complimentary sherry.
Great staff. Accommodations were cozy, unpretentious, and authentic.
The staff was the best I have ever dealt with at any hotel ever!!! The room was showing its age and felt dirty and needed a thourough cleaning. Great location except the club nextdoor had a band playing until 2am. Close to the city attractions and Fisherman's Wharf. The bar next door was too loud for relaxing at night.
The staff were great, it felt very homely and comfortable. We felt very welcome and enjoyed it immensely. Nothing
Good hotel, old but well maintained, very considerate staff. There is no elevator and you have to climb 2 flights of stairs just to get from the street to the lobby -- not easy if you have heavy luggage. I got there around 8 in the evening and there was no one who could help with the luggage. The ads for this place should more clearly indicate these limitations.