Eles foram atenciosos e agradáveis
Muito limpo, atmosfera amigável. Nada
Excelente equipe, belo hotel, boa localização
A localização é excelente. Grande hotel onde se perder. A aparência e sensação antiga, precisa de uma grande reforma.
Todo o resto foi ótimo O preço do estacionamento
Confortável e limpo. Boa localização Não há serviço de quarto
Localizacao Eles nao me deram o quarto que eu paguei, o gran deluxe, sem vista nenhuma, fiquei bem decepcionada.
Localização num ponto bastante central de San Francisco, academia relativamente bem equipada. Estacionamento muito caro $52/dia! Pessoal pouco solícito no dia a dia e falta acesso a internet no lobby para quem utiliza a internet com cabo no quarto ...
Excelente localização Restaurante pode ser melhorado, i. e. Escolha & preços ligeiramente demasiado elevada
Conforto e localização
Localização pessoal e limpeza Sem serviço de quarto ou mini-bar
Acomodações pobre. Parece RUDE equipe.
Tínhamos uma vista mesmo a partir do 9º piso. Muito limpo e aconchegante. A equipe foi muito gentil. Sem frigobar :(
Hotel bastante confortável, bastante limpo, com funcionários à altura da categoria.
Localização Serviço de concierge deixou muito a desejar
piscina, sala de ginastica, bar o toalete no quarto entupiu por 2 vezes, mas fomos prontamente atendidos. O estacionamento eh muito caro, mais do que o dobro dos lugares nas redondezas
Café da manhã
Adorei a localização central e o ambiente histórico do hotel.
Localização muito boa do Hotel; Piscina muito bonita; Arquitetura muito bonita; Atendimento cortez dos funcionários Café da manhã não estava incluído e era muito caro no hotel, inclusive íncompatível com o que fornecia no buffet; Quartos com paredes finas, se ouvia tudo o que acontecia do outro lado sem esforço algum.
Room Service O Hotel fez uma cobrança antecipada em dobro no meu cartão de crédito.Entrei em contato por email e disseram que iriam estornar o valor cobrado a mais. Até a presente data Ainda não foi feito o estorno da cobrança.
arquitetura do predio é maravilhosa e localização privilegiada
Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue. At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!! In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on. Nothing
People extremely helpful room service wasn't up to par, maybe because it was Valentines weekend.
The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.
good fittings and decor
O pessoal da recepção e o serviço de porteiro foram excepcionalmente prestativos. Os quartos eram bem decorados - maior televisor que eu já tive em um quarto de hotel. A localização central bem na Powell Street BART Station me permitiu chegar lá rapidamente a partir do aeroporto de Oakland.
Hotel excelente bem localizado. Excelente relação custo e benefício nada a declarar
Localizacao O site do booking deveria mencionar que o banheiro e coletivo!!!
A boa localização que permitiu fazer boa parte das coisas sem necessitar de taxi ou outro transporte O que não apreciei foi o café da manhã que é no hall sem nenhum conforto, em pé, e só café e um tipo de pão doce. Não gostei tb do banheiro ser fora do quarto, não só o chuveiro, mas o banheiro também
Great location, near water front, business district and tourism venues. Location was accessible via public transportation: Bart, CalTrain King At station approx mile or less away. In house Starbucks Coffee and restaurant. Utilized fitness facility, clean and mix of Dumbbells and aerobic equipment. Encountered negative experience with guests on our floor using Marijuana, hallway and elevator on or floor. It reaked of the odor during the Second day or our stay. A bit of loud partying on our floor as well. We notified the desk a few times (they offered to give us another room), but apparently they weren't able to locate the source. Disappointed that errant "Spring Breaker kids" ruined an otherwise pleasant experience. FYI we were traveling for leisure, and had our 8 he old son with us. Not the environment you'd want a child exposed to.
First off, let me start by saying if it were just my husband and I the things that bothered me would not have been such a big deal. But travelling with small children changes things. The neighbors were so loud they woke my kids up multiple times. Security came and they did turn off music but continued to yell and keep on until 3am. The pool is tiny and not how it appears in pictures and because there is no one there and it is tucked out of the way from staff when another family showed up and their terror children wrecked shop there was no one there to help. Its $65 to overnight park your car, which is high even for the city. The breakfast buffet was $25 a person, even worse was the continental breakfast was $18 for bagels and coffee whichbis absurd. Just overall over priced for what you get.
The staff, location and facilities. Nothing
Very friendly and attentive staff at all levels. They went above and beyond for some of our requests. Food at the onsite restaurant was delicious though a bit pricey. Location was a bit dirty with a lot of construction and older run down buildings around. Lots of noise from the major road behind hotel came through the closed windows as if they were open. Parking was over the top! $60/day!!
Good Location. Overall everything was alright. Nothing too wonderful, but nothing too critical. The lobby was fancy, but rooms werent wonderful. Not the friendliest staff. I found it strange that when I called for a bandaid, the front desk tried to sell one to me. I have been to other hotels, including Courtyard's, where they will just deliver something small like a bandaid to you if you need it. I even recall needing feminine products and they were sent to me. Considering the price of the hotel, and the parking ($59/night!), you would think a simple request like that would have been fulfilled.
We were a group of five girls and this hotel stay was great! Room is spacious, beds comfy. No complains. Pool is small
The breakfast and the lobby were good The room and bathroom were not upto the mark for the price.
It was a perfect location to see the Embarcadero and the ballgame...a good center for traveling around town. It was even a short walk to China Town, No breakfast menu...just buffet in the AM...too much food, too high of a price.
Easy walk from the Bart after coming in from SFO. No uphil climb with cases like we had when we stayed in union square. The larger room allowed us to have all 3 kids in the room so no second room. The walk to union square took less than 5 minutes and easy walk to transport to get all over the city. Would definitely stay here again. Breakfast was really expensive. Kids would never have eaten $21 worth of food. There is a Starbucks in the lobby though and lots of breakfast places enroute to union square. The crepe food truck on the corner was delicious. Only other complaint would be that the shower pressure was low when other rooms were using. Why no pressure regulators Marriott?
Staff was very friendly and accommodating, very quiet rooms and I felt very comfortable using the facilities. The beds were very comfortable and we had ample space. Great stay overall.
The staff was very accommodating for my elderly parent's needs.