Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Boa localização, serviço eficiente, quarto confortavel e limpo. Restaurante com boa comida e atendimento. Custo elevado do estacionamento para o carro.
A localização do hotel é excelente, os funcionários muito prestativos. Tudo funciona bem e rápido. Definitivamente retornaria e recomendaria a outras pessoas. Não.
excelente localizacao. taxas muito caras e nao incluidas na reserva.Nao constava taxa sobre estacionamento que ja era cara$45 dia , com txs foi p $57.
localizacao, conforto do quarto e atendimento dos funcionarios melhorar o atendimento por parte das room made woman , nao limpam bem e nao deixam produtos necessarios que o hotel disponibiliza para os hospedes.
Da proximidade a tudo e acesso direto , fácil e simples a pontos turisticos da Cidade. .
Excelente localização. Muito confortável e funcionários atenciosos.Café da manha incluso na diária perfeito. Quando voltar a San Francisco, pretendo ficar no mesmo hotel. A limpeza do quarto poderia ser melhor...quando chegamos encontramos um potinho de geleia caido embaixo da cama...
Gostei muito da localização, do quarto e a qualidade do atendimento. Enfim um hotel que atende totalmente um hospede exigente.
Da localizacao e do atendimento no concierge O preco cobrado pelo cafe da manha foi um absurdo total, nao recomendarei para ninguem, alem do fato de eu nao conseguir nenhuma informacao preliminar de qto. seria este valor. Realmente fora de qualquer razao.
O lobby e o ambiente, cheio de pessoas de negócios, Wi-Fi grátis, e o Starbucks, assim como o restaurante O quarto cheirava como se pessoas tivessem fumado ali há muito tempo. Além disso, o banheiro e o quarto pareciam velhos.
Os funcionários são extremamente gentis, as acomodações são muito confortáveis e o hotel está muito bem localizado. O acesso à internet wifi é cobrado.
Localizacao Preço do estacionamento
Sempre que reservo pelo booking a vista do quarto não é a melhor!
Longas filas na recepção e lobby lotado -- acredito que seja porque o wi-fi grátis só estava disponível no lobby. Quarto e banheiro limpos, bem cuidados e silenciosos em geral. Alguma dificuldade em adicionar pessoas ao quarto e um mini-frigobar no quarto para fins medicinais. Definitivamente um destino para conferências e reuniões de negócios.
Localização, pronto atendimento quando solicitado. Internet cobrada e cara!
O quarto foi atualizado para um dos quartos urbanos. Eu recomendo muito um destes quartos. Excelente vista, cama confortável, acesso Wi-Fi gratuito e um frigobar também!
O valor ridículo cobrado pelo estacionamento. O acesso à Internet não era gratuito. Não há lanches de cortesia Preço. Taxa.
Próximo as melhores lojas da cidade, distrito financeiro, chinatown... Reservei 2 quartos para fumantes mas ao chegar ao hotel, estes não estavam disponíveis ( haviam acabado)
Saco de reciclagem nos quartos. Recém-renovado.
A localizacao. A cama e de pessima qualidade, mesmo trocando de quarto dormimos mal, o servico de quarto tambem deixou a desejar. Muito ruim.
Excelente equipe, belo hotel, boa localização
Muito limpo, atmosfera amigável. Nada
Todo o resto foi ótimo O preço do estacionamento
Eles foram atenciosos e agradáveis
Excelente localização O serviço de atendimento ao cliente foi ótimo Comodidades poderiam ser melhores Os quartos e banheiros são um pouco pequenos
Localiza;ao, check in e chek out, arquitectura e design a decora;ao e desorganiza;\ao do hall da entrada, muito aquem do que ali ja vi
Conforto do quarto (cama) e localização Mais inforações sobre o que fazer na cidade e arredores
Localização do hotel é fantástica. Hotel gigantesco, totalmente impessoal. Qualquer pessoa pode entrar e chegar a área dos quartos.
A localização e o tamanho do quarto.
muito bom recomendo a quem quizer estar nesta cidade otimo
localização e conforto do apartamento baixar custo do estacionamento
A localização é excelente. O quarto deveria ter melhor insonorização.
Quarto confortável e preço atraente Iluminar melhor o banheiro
Localização o preço é alto...e o estacionamento é muito caro, assim como na maioria dos luares em SFO
o quarto amplo, com uma ótima vista e super limpo
Excelente localização. Próximo de tudo: Marcas famosas , magazines, restaurantes, lanchonetes, metrô, car cable, onibus Muito confortável. Bom atendimento. Quarto confortável
Hotel bastante confortável, bastante limpo, com funcionários à altura da categoria.
Conforto e localização
Acomodações pobre. Parece RUDE equipe.
Localizacao Eles nao me deram o quarto que eu paguei, o gran deluxe, sem vista nenhuma, fiquei bem decepcionada.
Localização Serviço de concierge deixou muito a desejar
Confortável e limpo. Boa localização Não há serviço de quarto
Localização num ponto bastante central de San Francisco, academia relativamente bem equipada. Estacionamento muito caro $52/dia! Pessoal pouco solícito no dia a dia e falta acesso a internet no lobby para quem utiliza a internet com cabo no quarto ...
Hotel com astral ótimo, quarto espaçoso (com closed), tem um bar legal no Lounge, estilo boutique. Estacionamento de U$ 50.00 a diária, muito caro.
Não teve nenhum ponto para destaque. O hotel deve prover maior infraestrutura para turista e família. Não deve dar maior atenção a boate interna do hotel do que aos seus hóspedes.
Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue. At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous
Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!! In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.
Great location, cool decor, friendly staff It's older and in a loud area, elevator was creepy
Loved the boutique vibe that the hotel has, it seems SF is lacking modern hotels that are similar to the Ace and plentiful of tacky hotels. The decor is very minimal, with concrete floors- it feels similar to a loft you would want to live in. The restaurant downstairs had a really great brunch and the staff were very friendly. The actual location is pretty central, so it's not that difficult to leave the touristy area of Union Square. There wasn't a mention of the $45 (plus tax) for the valet. So that got a bit expensive. You also have to call 30 minutes ahead. The shower is also a lukewarm temperature. And a bit difficult to work with it being stuck.
Great location, modern decor, and cozy spot to relax in! Our new favorite hotel!!!
Location. Rooms were clean. Rooms small, older building, odd furnishings, no views. San Francisco has many great hotels but this is not one of them.
Use the jaccuzzi, would have used the restaurant but it was too pricey. The people there seemed a bit stuffy, including the staff. When I asked a question it was like I was putting them out.
Doggy Birthday Party Oliver's 3rd birthday. Benefit for animals that assist. Great get together. My toilet clogged the 1st night. very uncomfortable sitiutation. I am not a large person. (get my drift). so it wasnt anything that should have caused a problem.
Location and decor.
The decor was cute, and the room cleanliness we immaculate. Hotel rooms in San Francisco are pretty small, and this is no exception. However, the reception area was luxurious and beautiful, perfect during their evening wine receptions. I could go on about the wonderful staff- really, all of them acted like they were my friends, excited to tell me all about the good shopping, eating, et nearby that I HAD to try ; ) They were right too!
The staff really was fantastic and pretty much bent over backwards to accomodate us in almost anyway possible. Plus I learned after the fact they are really pet friendly. Thats good to remember for the future. When I booked through booking.com the description said that the room I was booking would have a jacuzzi tub. I was going on a romantic get away and booked this room for this price becaue I thought it would have a jacuzzi tub. The room was beautiful, but no jacuzzi tub and the bathroom was a bit small at that.
Hotel Monaco used to be one of my fav hotels in SF. This new Marker is horrible. They closed the spa, breakfast is extra charge. Parking costs 58 dollars. Short on staff to take phone calls. Take your business somewhere else.
The staff were very nice and helpful. The room was clean and the rooms style was not bad. The hotel is close to union square and great area to walk around. The decor pillows on our bed were dirty. My bathroom shower towel was only changed once during my four night stay. I found the restaurant prices high and the waiters were not so nice.
It nicely located near Union Square. The staff were very helpful. The hotel was clean and well kept. Our room was very nice except no view but that was ok. The hotel has complementary bikes for guest to use (great way to get around the city). Very comfortable place to stay. Would stay there again.
Great hotel - feels very luxurious, good staff, and complementary wine hour! Highly recommended. Our second visit and we'll definitely stay there again when in SF. Rooms could be larger. Area - although only a couple of blocks from Union Square - gets more edgy late at night, but that's how San Francisco works.
This hotel is well-located -- easy to walk to Union Square and Chinatown, walkable to the waterfront/Embarcadero, and a quick drive to the Mission, Golden Gate Park, etc. The staff could not be more pleasant and helpful. The lobby area is a nice place to lounge, and the rooms are comfortable. It would be really helpful to have coffee makers in the room or room service -- there is coffee in the lobby, but if you are traveling with kids or have an early morning, it is useful to have it in your room. I didn't care for the fact that the water bottles in the room had price tags. It would also be nice if the wine service rotated wines.
I've stayed at this property several times and it's convenient and a great property. My room had a moldy smell that got worse over the two nights I stayed -- I haven't had this experience at a Monaco before ....
Excellent location; free coffee and tea services in the morning; comfortable bed and towels.
Excellent, awarded restaurant. Great location. Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.
Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests. No in-room coffee and small gym where the TVs didn't all work.
Extremely helpful staff.
comfortable, friendly environment with staff and other guests Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!
Very good service and location.
The location was very good in the heart of the Union Square and everything was walkable from it. It was a little overpriced for what it offered.
We enjoyed the proximity to the cable car line, the trolley line and Union Square.
Though expensive, everything was top notch.
Very good hotel nice staying I will go agian and I will recommend for my friends No thing worth
Silêncio quarto mal arejado. Desagradável cheiro a mofo no quarto. Rectificação necessária e urgente.
localizaçao odor de cigarro no quarto e corredor
Sem dúvida o ponto central e a atenção dos funcionários Nosso apartamento não tinha ar condicionado o que no verão pode ser um problema , mas fora isto foi excelente
Da localização, do ambiente do hotel bastante charmoso, lembrando hotéis europeus. Não. Eu gostei bastante de tudo. Nada a acrescentar.
Localização excelente e funcionarios atenciosos O hotel tem apenas dois elevadores e um deles ficou fora de serviço por dois dias. Mas isso não chegou a gerar nenhum inconveniente. Apenas um pouco de demora.
Otima localização e preço.
Staff was very accommodating Decor was cool. Great location I'd rather see a coffe maker in the room than the espresso machine
- Great staff, very friendly & helpful!! - Perfect setting for a weekend getaway in SF. - Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine! - Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there. - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!
Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones. Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table. Location is great, very trendy art and generally polite staff. I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.
The staff were very accommodating . They only had 2 treadmills
Website Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again