Contras: Needed more hooks in bathroom for towels. Shade separating bathroom and bedroom broken.
Prós: Amazing trip, everything was perfect
Prós: The customer service was top notch and the grounds / lobby / accommodations were so beautiful. They really have earned 5 stars. The concierge staff were the best and the oceanfront room views ...
Contras: If you're staying a week or so, the walkable food options off property are limited. We found a couple but a taxi ride into Puerto Plata was $35. Weekend nights one of the neighboring resorts had ...
Prós: The service is above board! very clean top shelf!!
Prós: Well kept stylish beautiful location A fine upscale hotel
Contras: Proximity to all inclusive next door a minor drawback because of occasional noisy music but not a deal breaker
Prós: Excellent hotel ! food was great, rooms are wonderful ! Highly recommend this hotel.
Prós: Probably one of the best hotels I have stayed at in Puerto Plata and I have been to five of them. Gorgeous views, courteous staff, all your needs addressed, good food, only place I have stayed as a resort/hotel that actually has Dominican food.
Contras: It was not all inclusive. Food and drinks are seperate. However the prices are reasonable and the week was cheaper than I expected. Next time knowing that I will just budget differently.
O complexo situa-se junto à extensa Praya Dorada no norte da ilha. O centro animado de Puerto Plata localiza-se a cerca de 3,5 km do hotel. O aeroporto da capital é alcançável em aproximadamente 25 minutos de viagem.
Prós: Loved the breakfast! Everything was delicious and the variety was truly a surprise.
Contras: The hot tub beside the pool was cold. If you add the bubbler to it, then it was REALLY cold. Sometimes old muscles just need a little therapy, but it wasn't going to happen in that cold whirlpool!
Contras: The resort was fine but the resorts on the island must get together and sort out the huge amount of plastic and trash that accumulates away from the kept areas. Much of it seems to be generated by all...
Prós: We were upgraded to a suite for free, so a lot of space, Jacuzzi and other came as a surprise. Good breakfast, nice on-site restaurant(-s?), good beach, well maintained territory, easy access by car.
Contras: wi-fi in the room was working from time to time only
Prós: Free breakfast was great and restaurants were very good
Contras: Nothing negative to say..well managed property
Prós: This hotel has a nice beach and friendly staff. Friendly golf car drivers and good location on Dorada beach.
Contras: Rooms could be bigger in comparison to other hotels in the Dominican Republic. Breakfast staff were not so friendly, it would be better if it was All Inclusive for such high rate. But they charge u ...
Prós: Friendly staff! We received a free upgrade to a Junior Suite decorated with natural flowers because we were celebrating our wedding anniversary. The Green Jack restaurant is very good.
Prós: Very confortable and pleasant
Prós: Perfect place, great food, the staff was awesome. No complains.
Prós: Café da manhã e todo o complexo do hotel.
Contras: A cama não é das melhores.
Prós: Close to the beach
Contras: Not All inclusive. Bar tender always missing from the bar in the pool.
Este hotel balnear familiar localiza-se no amplo complexo de Playa Dorada, com excelentes vistas para as montanhas. O Club Resort fica apenas a 15 minutos do Aeroporto Internacional Gregório Luperón e a cerca de 8 km do resort de Puerto Plata.
Prós: The staff and food is great. The spa is good as well as the pools. The shows in the night are amazing.
Contras: The room the AC was not working when I arrived and the wifi was no good. The disco is no good at all.
Prós: The service and concerns of staff
Prós: Friendliness of the staff at check-in and bars
Contras: Need to serve bacon for breakfast and the service needs to be better at breakfast and lunch
Prós: Attention to the costumer, very friendly and Poland people...
Contras: Food in the restaurant exelent
Prós: Excellent service, friendly staff, VIP service is worth it and affordable
Prós: I like the staff
Contras: The dinner variety
Prós: I like the stuff in the food
Contras: They didnt send me a notification. That the been repairing. Or fixing the big pool .in the know the has beach pool in everything so we going to. Wet 75 percent of the day why we can go to coco...
Prós: Food was good. Big territory.
Contras: Typical 4* all include holiday beach hotel. Boring and overcrowded. Animation was poor.
Prós: The entertainment in the property was good. The employees are friendly and you have a mini bar in the room that is refilled in the room everyday. You do get alcohol everyday. My favorite was the foam ...
Contras: The food, the alcohol additive for an example the juices weren't that great. It made the alcohol to sweet. The food wasn't that great the burgers didn't taste like real meat. The beach ...
Prós: Staff was very friendly. They kept the resort very clean and were on top of maintenance
Contras: Food choices weren't great. Seemed all restaurants had same food and not a big selection. Buffett didn't change. Need more food choices.
Prós: Com exceção do restaurante japonês, onde a qualidade do cardápio de sushi e sashimi é lamentável, todos os outros restaurantes servem comida de qualidade e variedades que fazem jus à política de ...
Prós: as habitacoes e a extrutura
Contras: a variedade de comida es muito pouca tem qualidade mas pouca variedade.
Prós: The food is great. Location, and the pool is just great. The agent who check us in was very helpfull.
Contras: At the moment of the c/o a Lady at the desk claimed that we missed a towel key. She didn't realized that we made a booking for 2 adults an 1 child per room ( we book 2 rooms), but only 1 child...
Prós: Huge pool, proximity to the beach is great. Staff was very nice which goes a long way. The rooms were a bit outdated but were kept clean.
The Mercado buffet had good variety. Location is about a 10 - 15 min ride to airport which is great! Nightly Entertainment was fun.
Contras: The pool bar only had one bartender who was extremely overwhelmed at times. No one helped him, even to restock. Pool closes at 7pm which is a bummer.
The Beach isn't great as there are a lot of huge mountain rocks in the water. Television reception wasn't the best but then again who was really staying in to watch TV? Also there isn't an AC controller. You could only control the speed of the ceiling fan. I could've gone without the vendors all around.
Prós: Close to pool restaurants and beach really easy to go thru
Contras: Food!!!! Invariable horrible to be a weekend so that means weekday will be worse
Prós: Did not bother with the specialty restaurants because the buffet had such a great selection to suite every taste! Great food! Wonderful service, especially from our great waiter Kennedy!!
Contras: Do not have a single complaint! Have used Iberostar Costa Dorada many times!
Prós: The resort itself was comfortable and simply enjoyable. It was well kept up and we enjoyed our stay. Loved the various bars and restaurants.
Contras: The resort, especially the rooms, are becoming dated. Everything was clean but guessing time for an upgrade soon. Also, the food was okay but not outstanding.
Prós: I liked everything about it. It's a top notch place . Great food,and great drinks. The staff is fabulous.
Contras: It would've been better if I had been allowed to live there permanently.
Prós: Nice place
Contras: When i got there. They couldnt find my reservation. Told me to call their office in miami
Prós: There's a great entertainment team (similar to other resorts), but these guys (and gals) are so funny and energetic. They work some long hours! Saw some of the same guys from breakfast until 2AM ...
Contras: Had a great family vacation Mon-Sat. All other reviews are right on about the locals taking over during the weekends. But it was still great, if not more lively. Mon-Thur. was more relaxing. It is ...
Prós: i liked the pool and the spa. I liked the workout facility.
Contras: I didn't like the food. It want impressive.
Prós: The food
Contras: I rolled over a roach on the bed
Prós: Best food I have had at an all inclusive in Puerto Plata. Staff was very friendly with lots of activities. Service in restaurants was incredible, by day two Domingo knew what we wanted and had it ready for every meal by the time we were there. Top shelf liquors available at select bars, safe is free, casino is right next door, beautiful beach, close to airport and city, would likely go back. We had 24 people come from 15 to 78 and all had a great time (and not one person was ill from food)
Contras: Definitely more family oriented than for younger people, rooms were a bit dated... We had an outlet hanging out and a fridge that didn't work (we weren't in there very much), restaurant reservations can be hard to come by (if you get one go Japanese, by far the best) , less beach people trying to push excursions than other places but still there (they are honest and had better deals for the same stuff as the resort, IE we had resort goers in our group set up by the beach guys, but we paid a lot less), good liquor is really only found at the front bar
Contras: Weather , staff from other hotels bugging in beachfront , loud bad music at restaurant
O hotel situa-se junto à praia da Costa Dorada. Alcançará um centro comercial em cerca de 15 minutos de automóvel, bem como o centro de Puerto Plata e o aeroporto em aproximadamente 30 minutos.
Prós: The rooms were clean. The facility was clean
Contras: I didn't like the way one of the workers yelled at us because we used three chairs that were in the pool area. I didn't like the way a housekeeping woman kicked us from the hotel
Prós: - good location, close to the beach - clean apartment - good wifi and airco - nice swimming pool - good value for the money
Contras: - small basic kitchen
Prós: Internet photos of the hotel are miss leading. Very small rooms and pool. Many rules to follow. Cheap furniture. Bad curtains. Little room supplys. Stay here if you like camping. Owner used camera ...
Contras: Location was a walk to the beach .
Prós: Upon arrival the Concierge person, Mariano, was very professional and courteous in showing me my apartment, and explaining what restaurants and other events are available in the area. The staff were ...
Contras: A little far from the airport $45 for taxi. No stores around to buy food for refrigerator. Limited safe walking distance.
Prós: The towel swan and toilet paper rose were a nice touch. Facilities were nice and the staff were helpful
Contras: I would of liked a couple of tea bags or coffee available
Prós: No a/c in my unit because I booked it on short notice but ceiling fans in every room made my accommodations pretty comfy. Also I like the fact that there is a 24 hour doorman/security guard ...
Contras: The supermarket was about a 10-15 minute walk. That's the only downside. But the supermarket does deliver so there is another 'pro' for this hotel.
Prós: The staff and security was very heplful and pleasant. The location was perfect as far as the beach and going into the city. Tha apt was clean and nicely furnished.i love the fact that they supply all ...
Contras: The bed was a little hard for my back but ill bring a mattress pad next time
Prós: Bright, clean accommodations. Excellent location, just across from the beach. Deliveries possible from the local grocery store and Italian restaurant. Outstanding staff especially Mariano.
Contras: Better fitting bed sheets.
Prós: It was located near the beach
Prós: The place was nice and neat !!!
Prós: Boas acomodações e conforto. Em frente a Praia.
Contras: Formigas aparecem rápido se deixar uma comida no balcão.
Contras: The wasn't enough amenities for the price paid, they charged for too many things.
Contras: More restaurant reservations, and to put a sign to let us where the restaurant is.
Prós: The food was amazing, the Best food i ever tried in a resort.
Contras: Some servers in the bar didnt Want to prepare some drinks because i am not a foreign person. They should be the same with everyone.
Prós: The staff at the buffets were very nice. The selection of food was great and delicious.
Contras: Front desk could've been a bit nicer. No one smiles and they act as if we were bothing them. Also the towels for pools were bloody and stained. Very nasty and I couldn't exchange them because ...
Prós: Gran Ventana is a lovely place to visit.
Contras: Cleanless, service, facilities, they don't have parking.
Contras: Size of room, toilet not flush good, bathtub not drain
Prós: great place to spend vacation. Everything on place, all inclusive with several bars and snack bars as well as a great service make you to forget about all worries and relax you. Beach is nice though ...
Contras: Not really any complains. But it would be nice to have a bit better soft drinks there, all of them were just too sweet for my taste. Also the maids could wipe the floor once in a while since you ...
Prós: Place was beautiful and staff was really friendly. I also loved the restaurants in the resort.
Contras: I did not like the buffet at the resort. Breakfast and dinner were the worst. I would recommend reserving at one of the restaurants for dinner asap (they are worth it). The pool was beautiful but ...
Prós: This is a lovely resort, very clean and the with wonderful friendly staff.
I would definitely go back.
Great place to relax and enjoy the beach.
Thank you to all the staff for treating us so well.
Prós: This was my second time staying here and it is 100% better. The rooms are updated and they are really nice, the restaurant was updated and that too was really nice. The food was amazing! We are very well. The entertainment was cute and funny, the whole family enjoyed it. Most of all, the staff were all amazing. Everyone always had a smile on their face and they were always eager to help. We had 13 people and the moved tables, chairs so we could all eat together. They even sang to my sister in law for her birthday. Great place, we'll be back again next year!
Prós: The food was great at the buffet, the room was very nice and comfortable. The staff was very friendly at all times.
Contras: I didn't like that there is no club inside the actual hotel. My boyfriend and I wanted to go dancing and we had to go outside the hotel to get to the nearest club. But overall it was a really good experience, I would go back
O elegante hotel situa-se junto à vasta Playa Dorada. A cerca de 100 m encontra-se um centro comercial com inúmeros bares e restaurantes. O transfer para o Aeroporto Internacional dura cerca de 30 minutos.
Prós: We had stayed here over 10 years ago before the refurbishment and restriction to adults only. Everything was a lot better than before. I enjoyed getting up each morning to see the sunrise. We couldn...
Contras: I did tend to avoid the beach at times as the sellers sometimes meant I couldn't concentrate on my reading.
Prós: You get alot for your money
Contras: The only complaint is that none of the drinks were refilled in the mini fridge. But it didn't matter much since you get unlimited drinks with the all-inclusive package at any of the bars or ...
Prós: Was a good idea to choose blue bay villas hotel
Contras: No complains
Contras: No internet facilities , staff not helpful and friendly, food was the same through out my stay
Prós: I found the resort a bit small but that is because I am now comparing it to a much larger one which we stayed at in Punta Cana, with that being said, we still enjoyed our stay as this resort provided ...
Contras: Nothing other than what I stated below
Prós: It is very cheap, but you get what you pay foe
Contras: It is not safe, hence why they charge you to use the safe in the room. The bell boy told us the hotel is only responsible for our stuff if we have a safe and it is violated. That implies that it is ...
Prós: lovely selection of food, especially the Dominican entrees, at the buffet.
Contras: late night noise and parties in adjacent rooms until 3 AM. Not enough recycling
Prós: Ac doesnt work properly. Bathroom was clogged
Contras: Very hot room. Food was not the best
Prós: The staff made it all worth well very friendly and beautiful people. The food was plentiful but average. the facilities were very clean.
Contras: I did not like the VIP property sales people, I came to relax and they were bothersome. Other than that I had a great time and look forward to returning.
Prós: The buffet was great and the house keeping
Contras: You had to pay extra for top shelf liquor and the harassment from their staff wanting you to sit in on a proposition, for spas and their VIP package. Early check in $35 for room and food or $12 pp ...
Prós: Staff treats you like family.
Prós: Excelente equipe de apoio, gostaria de elogiar os excelentes animadores do Resort, o os Bar Mens Ayello, Jefrey e Ramone,
Contras: Acredito que ficou dentro das minhas expectativas ou até melhor. Mas a comida durante a semana no restaurante principal não era boa.
O resort exclusivo situa-se junto ao mar, na região da Playa Dorada, com as suas discotecas, estabelecimentos comerciais, casinos e um campo de golfe de 18 buracos. A praia fica a cerca de 150 m de distância. O centro de Puerto Plata localiza-se em cerca de 5 km. Até ao aeroporto de Santiago são aproximadamente 130 km e até ao de Santo Domingo cerca de 200 km.
Prós: The staff was great and was a big plus at this resort. The food was better at this resort than others I have visited in Puerto Plata. The after dinner dancing near the pool was our highlight. ...
Contras: The pool was nice, but not awesome. I thought adults only might be a little more lively, but was generally a little older, fairly tame crowd. I was hoping the onsite club would play some modern club...
Contras: I did not like the fact that I could drink a corona instead of the beer they allowed me too.
Prós: What I liked...Everyone was very friendly & helpful & most spoke decent english. The food at Sofrito was excellent, but the food at the mexican restaurant wasn't very good. The buffet ...
Contras: What I didn't like... They didn't have enough activities to engage everyone. since it's an adult property, some more drinking games would be fun, better music (upbeat, something to dance ...
Prós: i was a terrible experience all around!
Contras: the service, the accommodations, the deceit of what they offered, very disappointed for the property it was suppose to be a high quality resort it was so not! they filled the bottles of higher quality...
Prós: The room was nice and big
Contras: Food was horrible hotel was old and needed upgrading
Prós: The beds were awesome! The room was always fresh and clean. Loved not having to pay extra for the safe and having the pool towels in the room when we arrived. Always a lounge chair at the pool or on ...
Contras: Buffet food tends to get monotonous but that is to be expected. There was always something for everyone there. I did miss the waterfall over the bar as it was so nice.
Prós: The setting where the resort is and the beach is beautiful. The food was pretty good most of the time and the staff was very friendly.
Contras: I had two rooms. One was way more dated than the picture online. The difference between the two rooms was pretty bad. One was just ok, while the other was a decade behind the other.
Prós: Rooms were big and clean, free WiFi throughout the property was great and also no charge for the room safe. The animation team was helpful and fun. I would definitely go back. No reservations ...
Prós: the bed was comfortable. room was clean. beach area was great. free wifi is great. entrance was elegant, lobby was elegant. price is great. Entertainment staff was great!!
Contras: room service was a bit late in the day so when you return from being somewhere it feels like you have to stay outside until its complete. Food was mediocre. Juice in buffet area was awful.
Prós: The restaurant were good specially the dominican one by the beach.A misunderstanding occured and We had an issue on arrival The way the manager Joheny handled our complaint was really good .He ...
Contras: the time share staff who would do anything to get u to buy the holidays and would dismiss u in a very cold way if u decline as we experienced with Jose.Dont get confuse between them and the real ...
Prós: The beach was outstanding
Contras: Food quality was disappointing. Room was spartan (little clothes storage, no chairs, difficult to control temperature -- to cold with A/C on).
Prós: I had an issue with my first room and a lady at the front desk, Daira, immediately worked on getting me a new room. It was bigger and a little more updated.
Contras: After calling to change rooms for dirty sheets and pillowcases, maids came by to see for themselves while I waited on the new room. One of them spoke more than the other and complained about me ...
Prós: I enjoyed the facilities,but the room was nasty, i found roaches in my room. I might go back but I'd like to get a VIP room because those want have a better looking and are better clean and ...
Prós: Nice room with balcony
Contras: Selection of food, some things didnt look very appetizing
Prós: The location of our room. It's overlooking the sea.
Contras: The Lifestyle vacation club took a day of our stay. We didn't enjoy our vacation that much. It was stressful towards the end realizing that we were tricked.
Prós: staff was friendly, although the wait staff needs more training
Contras: most all-inclusives have repetitive menus; but Be Live basically serves the exact same thing everyday, every meal, the beach itself was fairly clean, but the water contained quite a bit of plastic ...
Prós: The pool was the only highlight !!
Contras: The food was horrible. The drinks had no liquor . The duty free shops way over priced . There was a leak in the room . No real drinks in mini bar just one coors light , Pepsi soda and 1 water . The Tv...
Contras: Other hotels taking you out of the property to sell you timeshares.
Prós: the price
Contras: more attention to the customer at the buffet is under staffed you have to get up and get the beverage yourself ( no problem if that is how it supposed to be )
Prós: Large pool. Attractive grounds. Good selection of food in the restaurant. Large and comfortable room. Housekeeping does a great job.
Contras: My room was supposed to have a hairdryer, but there was not one. Long queue at check-in. The morning after the beach party, the beach was a complete mess with hundreds of plastic cups littering the ...
Prós: The rooms were very clean. The staff was very helpful with the information they gave us. The complimentary drink upon entering is a nice touch.
Contras: The dinner buffet can use a better selection of food
Prós: La comida
Contras: Que llovio mucho y no pudimos disfrutar todo
Prós: The food was good. We had different options throughout the whole day. Never went hungry. Staff at the restaurant and bars very nice
Contras: Check in and out was horrible!. Very understaffed and unprofessional. Took about an hour to check in and about hour to check out.
O moderno complexo hoteleiro situa-se junto à praia de areias finas da Costa Dorada. Até ao centro da cidade de Puerto Platas, com os seus diversos estabelecimentos comerciais e locais de entretenimento, são cerca de 3 km. O transfer de/para o Aeroporto Internacional levará aproximadamente 20 minutos.
Contras: The food at the buffet could have been MUCH better!! Breakfast was good but the other meals.......Well????
Contras: I had stayed at this property many years ago. The hotel was recently closed for a long period and reopened as a fully refurbished property, however, the rooms just had a coat of spray paint to cover ...
Prós: Estrutura e localização
Contras: Comida média
Prós: Good buffet and good location.
Contras: Aged facilities.
Prós: Our room was near to everything.
Contras: We found insects in our room when We turned on the AC.
Prós: Good food , very clean beach
Contras: No money exchange on the property had to go across the street
Prós: Nothing and I wont go back to this hotel again
Contras: This hotel was the worst ive ever been very rude staff (they even denied me an invoice after i payed) repetitve food,lack of employees you have to serve everything yourself(yes even water),noisy ac, ...
Prós: I liked the shows at night. The entertainment professional takes a lot of time to perfect all shows. The animation team really tries to get you involved in their activities. The Tennis pro was ...
Contras: I'm a sports buff, so don't expect state of the art windsurfing equipment. It doesn't exist. They only have 2 sails, a 4.0 and a 4.5. That is it. The tennis area needs a lot of help. ...
O hotel situa-se junto à belíssima praia de Cabarete, conhecida mundialmente como zona de surf. O centro da localidade, com os seus inúmeros estabelecimentos comerciais e locais de entretenimento, poderá ser facilmente alcançado em cerca de 15 minutos a pé. O transfer do Aeroporto Internacional de Puerto Plata levará aproximadamente 30 minutos.
O confortável hotel situa-se na costa norte, na magnífica baía de Maimon, próximo da praia. Alcançará um aeroporto em aproximadamente 25 km. São cerca de 9 km até ao centro de Puerto Plata. O hotel encontra-se rodeado por montanhas e vegetação tropical. Existem ligações à rede de transportes públicos a cerca de 300 m.
O hotel situa-se na costa norte da República Dominicana, na praia de Confresi, na região de Puerto Plata. Fica a menos de 3 km da cidade de Puerto Plata e do Museu Amber e apenas a 30 minutos do Aeroporto Internacional de Puerto Plata. A Brugal Rum Factory e o Ocean World são facilmente alcançáveis.
Prós: VIP Beach and New Year's gala dinner were sensational.
Contras: A lot of mosquitos in the room. The hotel was charging extra for the gala and this was mandatory. We would have liked to know about it in advance.
Prós: Views, great staff
Contras: Very big
Prós: All inclusive
A lot to do
Contras: The layout of the property, had to be going up and down the stairs almost all day everyday. A better map would help to know where to go.
Cofresi é um paraíso natural situado a oeste de Puerto Plata, junto do Ocean World, um dos maiores parques aquáticos interativos do mundo. Rodeada por montanhas e com uma praia espetacular de areia fina, a cidade oferece uma boa rede de transportes, o que contribuiu para o seu desenvolvimento turístico imparável. Fica a 30 km do aeroporto internacional Gregório Luperón.
Prós: The staff was very courteous and accommodating.
Contras: As soon as I got there I was told I would not be staying at the crown residence. Instead I was moved to the tropical garden area and was told it was an upgrade, which it wasn't. It was actually a downgrade.I was never told the exact reason for the move.
O complexo situa-se na zona sul do complexo, no sopé de uma colina de vegetação tropical. Poderá facilmente alcançar a pé a baia Cofresi (a 400 m) com uma vasta praia. Até ao Aeroporto Internacional de Puerto Plata são aproximadamente 30 minutos.
Prós: The food and drinks were great. The location is nice. I was there during the spring break, so, it was rather crowded but not that bad - you could find a bed on the beach. The stuff was very helpful and friendly. The room itself was quite clean and comfortable.
Contras: Building are rather old and dated. Air conditioner in my room was dripping condensate on the floor - had to throw there a towel. The TV worked but picture quality was so-so.
Contras: The rooms are little old
Prós: Pool was nice
Contras: Food was not that great
Prós: I found that the food was very good and I like the fact that the staff was extremely nice and helpful and dynamic also my favorite was the private beach in the lounge area
Contras: I found that the rooms needed to be updated
Prós: A lot of pool
Contras: No service at all, no coffee. No service in the fridge
Contras: Dirt. Old. Disgusting. Rude.
Prós: Food & staf
Contras: Os quartos são um pouco antigos
Prós: A piscina era agradável
Contras: A comida não era tão grande
Prós: Comida & equipe
O hotel situa-se na costa norte da República Dominicana, na praia de Confresi, na região de Puerto Plata. Fica a menos de 3 km da cidade de Puerto Plata e do Museu Amber e apenas a 30 minutos do Aeroporto Internacional de Puerto Plata. A Brugal Rum Factory e o Ocean World são facilmente alcançáveis.
Prós: The room was ok if you didn't mind the gnats and ants
Contras: Definitely don't come here unless you enjoy being scammed and lied to! Even though it's in a beautiful location and fairly inexpensive - you'll wish you had spent the extra money on a ...
Prós: It was easy to get to the beach Food taste good.
Contras: Not to much selection of food.. Bad so called club.
Prós: Nothing horrible resort
Prós: Food was served on time
Contras: Everything was horrible, from the front desk service regarding my stay and the booking.com error. I emailed before I got there my stay would be delayed they didn't respond. They overcharged me and...
Prós: The facilities
Contras: The accommodation was not really up to scratch.
Prós: Swimming pool.
Contras: Buffet menú. Very poor. Uncleaned.bad actitudes from staff.coffee served unproperly.oldbtv no ironía no radio. Empty fridge no cordialidad. No showe at night. Shower almost imposible yo regulate...
Prós: Good overall. Really nice. Value for money.
Contras: The WiFi was horrible. First of all, no WiFi on your room/house, only in hotell Lobby, restaurant and around the pool area. However, the WiFi around the restaurant and pool area didn't work ...
O hotel situa-se na zona turística da Playa Dorada, apenas a cerca de 600 m da extensa praia. Até ao próximo centro comercial são cerca de 700 m. Puerto Plata, com diversos estabelecimentos comerciais e locais de entretenimento, fica a cerca de 5 km. O complexo localiza-se apenas a aproximadamente 20 km do aeroporto.
Contras: I booked it online and have stayed at puerto Plata about 6 times at different all inclusive resorts with never a problem booking. I booked this stay only to arrive to find the front desk guy saying I booked the room only without food. I said no because it said all inclusive, I never saw a tab or anything, then the guy said for the food it would be $40 US dollars per person per night. This was not what I booked and was not going to pay the $40 per person per night, hell the room was only $222 for both nights, we had 4 people that would put the food at $320. Hell you can get food just in the town for only $200 peso. Not what I signed up for and was very disappointed