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the bed was very comfortable. The restaurants and lounge were enjoyable.
this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!
Clean friendly $44 parking cost and one way streets with only two valets
The room was very comfortable and had a nice layout.
The amazing view, the helpful and friendly staff, and the amazing deal!
Good value for you money. Very clean. Good facilities. Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.
I was very satisfied, was even able to check in hours ahead of schedule and was upgraded to a better room. The location is fantastic as well as the view, staff was attentive and courteous, definitely recommend this place.
Loved the staff. The woman at the front desk was super friendly and nice and her alone would make me want to come back and enjoy the Westin again!
Not all staff was friendly, room wasn't thoroughly cleaned one day and Cafe and restaurants only open till 1pm. Also some staff gave poor directions as to how to get to places.
3 blocks from coaster, very comfortable, free shuttle to the airport, beds are fantastic They nickel and dime you for in-room wifi (seriously?)
Rooms were good size with a nice view. Big screen TV. Downtown location near to attractions. Didn't sleep well because the mattress was a bit lumpy. Gave me a backache. The breakfast menu is pricey. $44/day for parking. Hotel like Westin should have free parking available for guests.
Great location, clean hotel, GREAT bed. Best sleep I've had in a while. Bathroom was nothing to write home about and parking is a bit expensive
O pessoal da recepção é bem atencioso e prestativo.
Instalacoes do hotel
Custo Benefício, Localização, Conforto
Eu amei tudo
Boa localização e internet gratuita no lobby. Existe wi-fi no loby, porém seria interessante ter gratuitamente nos quartos
Gostei da localizacão O tamanho do quarto. Muito apertado.
Adorei a localização. A equipe foi muito agradável e amigável. O quarto era tão pequeno que eu tive que mover uma cadeira para chegar à cama. O chuveiro era tão pequeno que eu mal podia levantar meus braços para lavar o cabelo. A cama era muito desconfortável e todos os lençóis pareciam um pouco sujos.
ótimo custo benefício, quartos reformados com decoração de bom gosto. Hotel surpreendeu positivamente. Bem localizado no centro, perto de várias atrações. serviço de valet caro, U$ 30.
Equipe incrível. No geral, um hotel muito bom. Poeira. Este é o único ponto negativo.
Localização, conforto e espaço dos quartos. Excelente relação custo-benefício. O café (pequeno almoço). É positivamente fraco.
Preco - relacao custo beneficio - localização
O atendimento tanto no check in como no check out foi excelente. A comida do restaurante era de boa qualidade.
localizacao e razoavel conforto
Atendimento e acomodações
O fato de ter shuttle grátis para o aeroporto, pois quando se chega numa cidade que não se conhece ,ter quem nos leve direto para o hotel ou nos leve para o aeroporto, nos proporciona grande conforto e segurança!
Conforto e praticidade Localização
Excelente localização, serviço de transporte ao aeroporto, perto de transportes públicos, café da manhã incluído Taxa de estacionamento
Preço O café da manhã podia ter mais opções de frutas e frios.
Hotel bem localizado. Estacionamento com bom preço. Internet grátis no quarto.
The location is really awesome Room's air conditioner didn't work. Called the front desk who said they'd send someone up. After 20 mins in a room that hit 90, even on a cool evening, I went to the lobby where the reception desk informed me that maintenance had already gone home for the evening. They provided me with a new room without issue. Packing and having to move rooms at 11 pm after spending an entire day at a music fest wasn't exactly what I had in mind, but I do thank reception for taking care of me without incident.
Do not stay here. The hotel was below average for the price, the hotel staff were not helpful and uninformed. Worst of all was this sign noticed while checking out: WARNING: This building contains chemicals, known to the state of California to cause cancer and birth defects or other reproductive harm. They were not helpful and I cannot remove the exposure I experienced. Do not stay here. The hotel was below average for the price, the hotel staff were not helpful and uninformed. Worst of all was this sign noticed while checking out: WARNING: This building contains chemicals, known to the state of California to cause cancer and birth defects or other reproductive harm. They were not helpful and I cannot remove the exposure I experienced.
Right on the waterfront. Was able to be on the side facing the water. Room had been remodeled. In the process of remodeling. Parking was extra and not guaranteed. bathroom door had no lock
The hotel is well situated overlooking the bay. Be sure to get a bay view room. Otherwise you could stay at any non-view hotel for less. The surprise $24.00 'self-parking' charge per day. The $3.00 for Lobby Coffee. plus tip of course.
The staff was very pleasant and helpful. The location was great; right on the waterfront which was close to some great sites and also walking distance from gas lamp and other cool places. Some parts of the hotel seemed dated or in need of repair, like the elevator. Internet was a little sketchy in the room from time to time and I had to call for support.
Clean room and sheets. No restaurant on site.
The location was perfect, plus they had a shuttle That would take you to the zoo, Horton plaza and seaport village. The air conditioner wouldn't go below 70 and parking was a bit crazy. You get charged an additional $26 a day to park in the parking structure.
I loved the location since it was near to the Train station, waterfront and little Italy. I liked that the maintenance fixed our sink within an hour when it would not drain. The maid did a great job of cleaning. One staff member was rude when informing us that we could no longer buy any breakfast items. I wish there was an affordable restaurant in the hotel and that it offered free breakfast. The sink would not drain, so maybe updating maintenance more often would be good. Training the front desk staff on being more informative to guests about facilities and information on the hotel upon check-in is needed very much.
The water view was just amazing. Airport is a little too close
The hotel had an excellent location right along the bay. It was close to many attractions and restaurants. There was nothing wrong with this hotel, it was just very average. I would say it met expectations, but did not exceed. Rooms were a decent size, beds were comfortable. We could have benefited from a room with a better view; we couldn't enjoy our balcony because we were right above the air conditioning unit which was very loud.
the hotel is only minutes front eh airport. it is right along the waterfront, which is beautiful. The city views are also delightful. Very close to the train which provides easy transport to downtown. The staff was friendly and helpful. Close to many attractions. Convient to all the city opportunities. It worked out great for my baseball stay. Helpful concierge. Close to restaurants. I would stay there again. Wish it had free parking. Closet in bathroom not my first choice. Bouncers at a private party not very friendly.
The location is AMAZING, I highly recommend it. When we first arrived I was disappointed by the outside of the building (it looks very dated) but the interior was GREAT and the room was extremely comfortable. One of the best beds I have slept in at a hotel!