Equipe amigável e facilidade de localização para as Interestaduais e Old Town. Ele era velho, não atualizado em últimos quinze anos. Ainda tinha uma TV de tubo. Porta aberta para estacionamento. Luz entrando por baixo da porta. Mesa na sala era tudo riscado. Não se sentir seguro. A banheira estava em forma muito áspera. Eca !!! Não fique aqui. Precisa de ser actualizada!!!!
Nos deram um upgrade, o que foi ótimo! O hotel com certeza poderia fazer uma reforma, mas eu gostei do preço
Custo Normas de quarto e área local.
Localização ok! Oportunidades de limpeza com certeza.
Que era muito cheio de verde Reservei um quarto para não fumantes e o quarto cheirava a cigarro. E tinha um cheio de sujeira.. saímos.. não recomendaria a ninguém!!!
Lavandaria e área da piscina. Muito limpos! Obrigado.
Os quartos eram sujos. Chuveiros e WC parecia imundo. Tapete estava pegajoso. Só fique aqui se você realmente não pode dar nada melhor. Cocô de cachorro todo o jardim/grama. Não foi um "resort" como o título.
A proximidade de outras coisas .... Tais como a Universidade, lojas e restaurante.
A localização era boa Meu quarto era velho. Paredes sujas, gesso lascado. Um interruptor de luz pendurado para fora do gesso, tapete com mofo.
Lobby e bar limpos, os camareiros eram simpáticos e prestativos. Algumas das comodidades listadas não estavam disponíveis.
Ele não era o que eu estou acostumado a
Nada A equipe do hotel, store, quarto
NOTHING! By far the worst hotel experience I've ever had. Weeks in advance I pre paid for two non refundable rooms, which were guaranteed by Kayak. I arrived and they only had one room and they oversold the hotel. I let my parents take the one room and the girl at the front desk seriously told my wife and I to sleep in our car. They then fought to keep all the money for the room and made up a lie about offering me a room at another hotel. This never happened. "Casa de rental car" doesn't count as a hotel room - I've never been more angry or offended by a hotel in my entire life. Complete snake oil salesmen. Don't go here after you paid for two rooms weeks in advance if you plan on sleeping in them - only pay if you want to be seriously instructed that they're sorry, even though you paid for two rooms they do t have any more and you're welcome to sleep in your rental car - but still pay them! I plan on filing a claim with the BBB for their fraudulent actions, along with a dispute on my American Express and I'd love to know how kayak will handle this.
The front desk was professional and courteous. Valet service needs customer service training. We waited outside in our car when we arrived at the hotel and no one came. I went inside to locate a person in the valet section who was very relaxed and not very friendly. The pillows in the rooms are too small and uncomfortable. First night in our room a drunkard was knocking on our door after midnight. Next night girls were running up and down the hall at midnight. We were traveling with an 8 month old so we would not recommend the hotel to families with young children.
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
Under construction. Noise is unacceptable. Parking is a mess.
Great bar and dining staff! Parking is not ideal and excessive costs!
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed. A bug in our room. Parking = $$$.
The room and bed return my depositl Return of deposit
Staff didn't follow through on some very basic requests, like putting a bill under my door or moving an illegally parked bus so that guests could get to the parking garage.
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful. The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
do restaurante para o jantar, muito bom e preço bom. trocar o carpete do quarto pois tem cheiro ruim
Bem conservado, mesmo se datada de Os hóspedes ruidosos
A equipe é maravilhosa. O hotel é um dos mais limpos em que já fiquei. A comida era boa e o barman fantástico. Eu recomendo muito este hotel.
Bom hotel, ótimo valor Era um pouco barulhento perto da piscina
Localização e atendimento do staff Café da manhã muito caro e atendimento do restaurante ruim
A equipe foi incrível e amigável. Enviaram vinho ao nosso quarto pelo nosso aniversário e ajudaram com um motorista de táxi que tentava nos enganar. A tarifa era incrível. O chuveiro não funcionava bem. Não dava para mudar para a banheira.
A equipe do Sheraton era muito atenciosa com os clientes e as suas necessidades, especialmente Minge. O hotel tem uma localização central em relação a muitas lojas e restaurantes. Os serviços eram ótimo, dou nota 5 a este hotel.
Localização e Padrão do Quarto
Boa localização , quarto garande e confortável. O café da manhã muito caro e não deveriam cobrar taxa para internet
Gostei de tudo. Quartos limpos e espaçosos com extremo conforto, hotel com uma ótima piscina, internet para os hospedes. Nada
Perto do aeroporto. O estacionamento era gratuito e ficava bem em frente. Eles não telefonaram para me acordar. Foi uma decepção. Banheiro apertado. O vaso ficava muito perto da banheira e da pia.
Quarto 404 era muito quente!
A área verde, o quarto, a piscina, o spa, a localização. Sem toalhas de piscina o suficiente disponíveis no final do dia... O spa 24 horas precisava ser limpo.
A equipe foi excelente. O restaurante era muito bom. A localização era exatamente o que eu precisava O quarto parecia um pouco desgastado na aparência
Eu gostei do mini-restaurante e do espelho no quarto A banheira era muito pequena e o café da manhã era muito caro
Excelente estadia e equipe maravilhosa. Obrigado a todos.
Era tranquilo Parecia um pouco acabado. O ar-condicionado estava vazando água para a calçada. O estacionamento tinha vagas muito apertadas.
A localização é boa A equipe é amigável Os quartos são bons e limpos A piscina estava fechada para reparos Não há café da manhã
Bonito jardim ... muitas árvores Forma muito pequeno quarto. chave não funcionou
O check-in antecipado estava disponível O quarto tinha um cheiro estranho, não tinha sido devidamente ventilado. A porta do banheiro não fechava.
Ótimo serviço ao cliente e ótimas comodidades
As toalhas em nosso quarto tinham manchas de batom. Faz você pensar o que mais não era limpo.
O quarto era ultrapassada mas limpo. A equipe era boa e as camareiras fizeram um bom trabalho de limpeza. Deixe uma gorjeta, eles trabalham duro.
Large facility. BBQ bar had very good BBQ food although a little limited on food choices. Rooms definitely dated. Air conditioning did not work after first day. Bed was on the floor, not on any type of riser. Musty. Limited food choices for such a large place. Staff was very friendly though.
Clean with good A/C, Good amenities and good marking of room locations for a complex of spread out buildings. Hotel Circle location is confusing anf hard to exit and enter off the 8 freeway. Long lines of traffic to go anywhere, just to get on the freeway.
The rooms were small and had a weird smell. My fiancé and laid down and were disturbed by a big bug running across the bed. We called the front desk and explained what happened and they didn't see to care much. They just gave Us another small stinky room. Also when I asked about the golf course they show on their brochure they told us it's not owed by them so they couldn't get me access...totally misleading pics will no longer stay there it's not worth it.
Comfortable bed and nostalgic large room. Not well maintained giving the room a grungy feel. Housekeeping staff needs more training. The planned remodel will help this property, but if the staff does not learn how to appreciate and accommodate guests, the change will only be on the surface.
I liked the room. It was large, comfortable, and clean. The beds were made and towels changed daily. The grounds take a bit of map-reading to figure out, but were clean and picturesque. The location is not the most convenient, but the nearby Trolley stop brought me easily to Old Town. The food was OK, nothing special. The Internet was always available, but was not the quickest. That could be a problem, as it was at the Computer Science Teachers conference I attended!
Nothing $19 for parking per day and an extra $15 for resort fee. Ridiculous. The shower/bath tub was clogged when I was using it. The fan raddled like crazy. Furniture very worn out. The entire place seemed run-down. I paid over $200 per, what a rip off for a place like this.
Bellman were the best! Helped me with luggage & getting around expansive grounds via electric carts. Very nice gift shop. At times front desk & concierge desk were so overwhelmed/understaffed, it just wasn't worth the wait in line for service. Because of these lines/wait times, some seating is necessary on that side of lobby, or a number system for those who can't stand to wait in line.
The maids and ground staff were very friendly and accommodating! oVer and hour just to check in .. Rooms are severely outdated .. Parking was $19 a day and there was never any spot available .. People were double parked and I had to circle for almost 45 minutes every night. The wifi never worked and was $15 a day ..
Though grounds and buildings and exteriors clearly need refreshening, room in tower interior and bedding was updated and clean, and right next to parking lot a 10 min stroll to convention center. Glad we packed lightly with rolling luggage as self serve. Convention food was bland, worse than summer camp, even banquet food was bland, 8 days with no hot meals for gluten free except for on last couple days bland dishwater-like soup finally labeled gluten-free. Quinoa cold salad was delicious - also only offered one day and leftovers in buffet next day - glad I tried it but overheard others afraid to try as assumed made with unhealthy canned peas and carrots, but was actually cut fresh raw cucumber celery and carrot. Should have offered rate reduction. Survived on the 24 hr carrot and celery sticks and whole fruit as breadless hot dogs and cold tasteless canned tuna did not appeal to me and boiled eggs was onlything i could eat from breakfast buffet of cereals and wheatladen pastries, no hot breakfast offered at all. Hot meals that I could not eat were nothing special either - nothing chef made - just unbag from freezer and dump in buffet warmers - breaded chicken strips, chilimac, penne and sauce, lasagne, alfredo pasta. Escaped to mall - True Food and PJ Changs had gluten free variety of selections but had to pay out of pocket - even onsite restaurant charged extra to substitute as I saw no gluten friendly options labeled.
The facilities them selves needs an update. Its like they are stuck in the 1980s. My room was clean but definitley needed an update. And a fridge in the room would have been nice. There wasn't an elevator in the section I stayed in so thankfully I was only on the second floor. A bit difficult to maneuver my suit case, but I managed.
The renovated rooms were somewhat nice. The air conditioner made an awful knocking sound, you could hear EVERY little thing outside, the construction was a huge mess, very cheaply put together. The sheets smelled like mildew. A couple of the white pillow cases had, what appeared to be, blood on them.
Great location! Centrally located, easy to access trolley and buses. Helpful and courteous staff. Maintenance issues. Dresser drawers broken, Stairmaster equipment rusted and shuts down in middle of workout. Wifi kept disconnecting. $15 daily extra charge to use fitness center and wifi also was not clearly described by counter staff beforehand.
Fácil de chegar. Perto das auto-estradas. A equipe foi excelente. Tivemos que pagar pelo estacionamento.
O quarto era limpo A água do chuveiro demorou muito para cair
Foi muito confortável e tranquilo. Ótima estadia de 2 noites. A umidade do quarto era alta e havia uma sensação de mofo do ar condicionado ou algo assim.
A taxa escondida de estacionamento cobrada no final do check-out
O hotel foi incrível e ótimo para o preço.
Localização, simpático / equipe atenciosa
O custo para o quarto Não limpo, folha de cama onde de baixo grau, muito barulhento Taxa para estacionamento agora Cara rude no checkin
Piscina, banheira de hidromassagem
Prós: Localização, estacionamento gratuito, preço Contras: o cheiro no quarto era terrível. Nós abrimos a janela e a porta, deixamos abertas por um tempo, mas não ajudou. As camas também não são muito confortáveis. Ar condicionado barulhento.
Tudo foi ótimo. limpo e confortável
Não caro. Bem localizado. Limpo. Camas confortáveis. Loja de conveniência no local/restaurante. Horrível pressão da água no chuveiro. Pobre opções de iluminação.
Camas confortáveis, simples, rápido check-in e check-out
Limpo, eficiente check-in
Equipe prestativa. Piscina agradável. Remodelado mas não bem feito. Motel não um hotel.
Os quartos e as instalações eram bons, limpos e confortáveis. O hotel ficava em uma ótima área cercada por restaurantes e lojas diferentes. Eu acho uma piada um hóspede de um hotel ter que pagar pelo estacionamento, que deveria estar incluso em quanto eles cobram por noite.
A equipe foi amigável e acolhedora. O quarto era limpo e espaçoso. Muito moderno e tudo estava atualizado. Bom e calmo.
localização falta de internet wi-fi nos quartos
Selena na recepção foi ótima, muito prestativa Paredes finas, com certeza dava ouvir barulho nos outros quartos. Além disso, tinha um grupo grande e barulhento na minha área.
Bar Soho Backup de Pias, banheiro sujo
O quarto cheirava a mofo
As camas eram confortáveis, o quarto era limpo e espaçoso o suficiente para duas camas queen size. Um pouco barulhento à noite, mas foi um fim de semana de férias. Não muito barulhento considerando que o hotel era perto da estrada.
As camas estavam limpas, o café-da-manhã era bom, todos os membros da equipe eram simpáticos e sorridentes. O estacionamento custava US$ 10 a mais. Eu acho que eles poderiam limpar as paredes com uma toalhinha.
A garagem é difícil de estacionar. Vagas pequenas.
O estacionamento era horrível. Tivemos que pedir toalhas de banho, não havia nenhuma no quarto. O quarto era pequeno, velho e sujo.
A equipe foi amigável e o quarto era limpo e confortável. Como em todos os lugares em San Diego, encontrar estacionamento pode ser difícil.
O tamanho do quarto e a área de estar Praticamente todo o resto, os cheiros horríveis, o chão encharcado, o quarto era um desastre.
Eu gostei do café-da-manhã! Não houve realmente qualquer coisa que eu não tenha gostado.
A equipe Localização Taxa de estacionamento
Tinha um bom tamanho para ter duas camas queen size. Tinha café da manhã gratuito, coisas simples como pães e cereais... A área de refeições era pequena e muito cheia...
O café da manhã era bom. Frigobar e micro-ondas foram um grande benefício. Parecia velho e sujo. Insetos na nossa banheira. O estacionamento era horrível. Para o preço não vale a pena.
Excelente quarto, confortavel, limpo, funcionários atenciosos, educados, enfim, não poderia ser diferente, eis o porque é um hilton
Eles não avisaram sobre a taxa de estacionamento de USD 20 por dia. A estrutura do estacionamento era horrível e muito pequena.
I am currently writing from a room in this hotel. I can easily hear the people in the hallway, the TV next door, and the LOUD whirl of the industrial washers and dryers in the next room. The hallways and stairs are filthy. The parking spaces are actually too small. Your car is likely to be damaged just by others opening their doors. Breakfast was a nightmare. Hundreds of kids attacking the buffet with parents doing their best to help them through.The saddest part to me is that we are elite members of Marriott and stay at Residence Inns all of the time for work and travel. This is the first time I have ever not felt safe at a Residence Inn and not been able to work. Regrettably, my husband and I are moving to a newer full service Marriott here in town. The staff has not been helpful with this transition. I contacted Marriott directly to have the issue resolved. So if you have a pack of noisy kids who you allow to run in the halls and spend the entire day at the pool, and want to be with...
stayed 9,21 to 9/25/2009 I could not stayed at a nicer place, we were treated like queens. From check-in to check-out the staff could not have been more helpful and kind. The meals were great and helping us with things to do were wonderful. I will sure stay there again whenever I go to San Diego!!!!!
The Pros b Nice setting with palm trees and a few flowers. Easy access to/from freeway. Close location to Zoo and Wild Animal Park. The Cons b Grungy bathtub. Carpet not laid nicely as there were many ripples and we almost tripped a few times. The bedroom was small and there was no place for suitcases.
We stayed here for our last vacation with our 3 yr old daughter. Great hotel if you have kids, they have a kids suite with their own room & bunk beds. Great free breakfast buffet, free drinks/snacks in the evening. Great toddler pool, very kid friendly. Nice room, clean, plenty of room. Staff was friendly to us, even upgraded us to a kid's suite when we accidentally booked a studio with no questions asked. We'll be staying here again this summer. We love it!
It was nice that they served a light dinner as well as a breakfast buffet. The breakfast buffet was great! The pool facilities were really good for families.The hotel was clean. The bed was so soft, it made my back hurt. The staff wasn't very friendly.
We stayed here for three nights when we had our place tented for termites. The staff was wonderful and the location is great. We turned it into a mini vacation and spent days at the zoo and SeaWorld. Discounted tickets were available on iPads in the lobby which saved us time and money getting into the theme parks. Night time in the lounge area was great with the free beer and wine and we even made it to the pool e few times. The experience here was very enjoyable and we would recommend this property to anyone coming to San Diego.
Our stay was absolutely the worst... the staff was rude... there was no parking available in the gated lot... forced to park in front of hotel... and then told we had to move our veihicle. The staff was rude, the first room the gave us was already occupied... gave our key to a visitor whom we did not want to be able to just walk in. And then overcharged us for our stay. Will never stay in another Residence inn again... more of a Resentment Inn!
We stayed here for 7 nights and paid $*/night for a 'kids suite.' When you add over 10% for taxes and $10 a night for parking, it was no value at all at pver $* a night. The master bedroom was very small--just a bed, 2 night stands and a dresser with TV--you could barely squeeze by it to get out of the room. There was only one bathroom--for that price there should have been an additional bath for the kids. There is no logical way to get to the lobby other than through the pool area. For a building built in a square shape, it made no sense. \nThe breakfast buffet was full of variety but none of the food was of the healthy vareity. In trying to stick to healthy eating, my only choice was oatmeal or toast. The cereals were all sugared. There was LOUSY fruit....I expected great fruit in California-afterall that is where most of it grows! I get better fruit in Boston. \n \nThe staff was ok, we didn't have much to do with them so I can't judge. The parking was crowded at night, ridiculous t...
Traveling on business I used Residence Inns almost exclusively as they are almost always geared towards business travel, however this hotel is not. It is geared towards families. You gotta love kids, lots of kids to stay here. Additionally there are several huge reasons for anyone to steer clear of this hotel. First is the parking: $10 per night does not guarentee you a place to park. Their parking spaces are actualy too narrow to accommodate anything bigger than a compact car. Prepare for car dings!! Second, the condition of the room was below what I have come to expect from Marriott. Third, the staff at the front desk was not helpful regarding our disatisfaction with the room and parking problem, obviously they have heard it all before. We moved to a different hotel. There were a couple good things, the breakfast buffet, though hectic was well-stocked and the staff working in that area were very nice. The pool looks very inviting. I am sure the kids love it. This just isnt the kind o...
This hotel is well-kept and accessible to many San Diego attractions. It is close enough to both the airport and the highway to make it relatively easy to go anywhere in the area. We like the weeknight light meals that are served as well as the fact that the breakfast entrees change from day to day, which is especially nice for a multi-night stay. One downside has been that when the hotel is full, there can be shortages of some of the food items at breakfast and dinner because they run out. Also, accessibility wise the parking lot spaces are very tight for a regular size vehicle. There are only a small number of washers and dryers, so there can be a wait to do laundry. Overall, it still is a very desirable and comfortable place to stay.
Comfortable, clean and good staff. Breakfast items ran out quickly. Staff tried their best to keep up but had to wait for things to be available.
breakfast waffle batter brand needs to be changed--too dry and tasteless when cooked. Warm fruit toppings and whipped cream would have been nice for waffles. Scrambled eggs should be on buffet.Not everyone eats omelets,especially kids.Stick with traditional breakfasts.
Good breakfast, helpful staff. Major construction going on next door, beginning at 6:30 am. Not the Hamptons fault, but very annoying. I would have chosen another place if I had known. Exorbitant parking fee for a motel with its own lot and no other choice.
Loved the 24 hour hot beverages and the pool. Breakfast included was a great bonus. Was upset that the maid opened our door 20 minutes before checkout time, even though we had a Do Not Disturb sign on the door.