A localização é boa A equipe é amigável Os quartos são bons e limpos A piscina estava fechada para reparos Não há café da manhã
Sem café da manhã incluído.
Preço razoável para a localização. Havia um pano molhado na barra da cortina do banheiro. Tirando isso, o quarto estava limpo. Sem café da manhã incluso.
Os jardins são lindos O tapete estava muito sujo e fedia. A banheira estava suja.
Eu gostei do mini-restaurante e do espelho no quarto A banheira era muito pequena e o café da manhã era muito caro
O quarto estava limpo. O complexo era silencioso durante a noite. Fácil de fazer check-in e check-out. Tinha um frigobar vazio no quarto, o que era bom.
Ótimo preço para San Diego. Estacionamento gratuito. Tinha o que eu precisava, incluindo frigobar. Taxa de $75 por eventualidades era mais do que eu paguei para o quarto. Sem café da manhã gratuito. O restaurante no local era ok, mas não ótimo e um pouco caro para o que você recebe.
Excelente estadia e equipe maravilhosa. Obrigado a todos.
Os quartos são pequenos. Primeiro Best Western sem café da manhã grátis.
Ótimo serviço ao cliente e ótimas comodidades
Localização, simpático / equipe atenciosa
A existência de shuttle free para o Sea World, a piscina aquecida, e o jacuzzi.
O quarto era espaçoso, tinha um bom banheiro e tinha cafeteira elétrica com pó de café dentro do quarto. O café da manhã não era incluído no preço da diária.
Prós: Localização, estacionamento gratuito, preço Contras: o cheiro no quarto era terrível. Nós abrimos a janela e a porta, deixamos abertas por um tempo, mas não ajudou. As camas também não são muito confortáveis. Ar condicionado barulhento.
Nada em particular...Serve apenas para dormir no máximo uma única noite.Wi-fi Free. O restaurante fecha muito cedo, todos os dias, as 21:00hrs. Não valeu a pena pagar usd89,00 a diaria para três, foi uma economia "porca" Cheirava mal, o carpete muito velho e sujo. A cortina não fechava. O ralo nao dava vazão na banheira/chuveiro
O hotel apresenta uma boa relação custo/beneficio. Alem disso fica em local tranquilo e de fácil acesso a shopping centers da regiao do Mission Valley. Alem disso possui um esquema de transporte de Van para as atrações tais como o Sea World e Zoo e também para o Aeroporto Internacional de San Diego. A recepção poderia ficar mais atenta a encomendas que são direcionadas para o Hotel. Houve sempre a necessidade de perguntar várias vezes para o atendente sobre encomendas que já haviam chegado ao hotel e poderiam ter sido avisadas através de um simples recado no sistema telefonico do quarto.
Foi muito confortável e tranquilo. Ótima estadia de 2 noites. A umidade do quarto era alta e havia uma sensação de mofo do ar condicionado ou algo assim.
O valor custo-beneficio nao e bom. Se paga caro por uma qualidade razuavel. O cafe da manha que se paga nao tem muitas opcoes e o local e frio.
O hotel foi incrível e ótimo para o preço.
Ele não era o que eu estou acostumado a
N/A Check-in tardio... sem TV a cabo
A qualidade do quarto, seu conforto e cama excelentes e a cordialidade dos funcionários. O café da manha poderia ser melhor.
Localização. Que este lugar seja considerado um resort. Havia sangue na parede do banheiro. Eu pedi por toalhas e elas nunca vieram. Eu estava com medo de caminhar descalço.
Custo Normas de quarto e área local.
O hotel e bem proximo dos dois melhores e maiores shoppings de san diego e tem um amplo estacionamento. Tudo menos os citados acima. Pelo menos foi 70 dolares a diaria.
Sem geladeira ou microondas em nosso quarto.
A equipe foi amigável e acolhedora. O quarto era limpo e espaçoso. Muito moderno e tudo estava atualizado. Bom e calmo.
Os quartos e as instalações eram bons, limpos e confortáveis. O hotel ficava em uma ótima área cercada por restaurantes e lojas diferentes. Eu acho uma piada um hóspede de um hotel ter que pagar pelo estacionamento, que deveria estar incluso em quanto eles cobram por noite.
Bem conservado, mesmo se datada de Os hóspedes ruidosos
Localização e atendimento do staff Café da manhã muito caro e atendimento do restaurante ruim
do restaurante para o jantar, muito bom e preço bom. trocar o carpete do quarto pois tem cheiro ruim
A equipe é maravilhosa. O hotel é um dos mais limpos em que já fiquei. A comida era boa e o barman fantástico. Eu recomendo muito este hotel.
O café da manhã era bom. Frigobar e micro-ondas foram um grande benefício. Parecia velho e sujo. Insetos na nossa banheira. O estacionamento era horrível. Para o preço não vale a pena.
As camas eram confortáveis, o quarto era limpo e espaçoso o suficiente para duas camas queen size. Um pouco barulhento à noite, mas foi um fim de semana de férias. Não muito barulhento considerando que o hotel era perto da estrada.
A equipe foi amigável e o quarto era limpo e confortável. Como em todos os lugares em San Diego, encontrar estacionamento pode ser difícil.
Eu gostei do café-da-manhã! Não houve realmente qualquer coisa que eu não tenha gostado.
Tinha um bom tamanho para ter duas camas queen size. Tinha café da manhã gratuito, coisas simples como pães e cereais... A área de refeições era pequena e muito cheia...
O estacionamento era horrível. Tivemos que pedir toalhas de banho, não havia nenhuma no quarto. O quarto era pequeno, velho e sujo.
A garagem é difícil de estacionar. Vagas pequenas.
A equipe Localização Taxa de estacionamento
O tamanho do quarto e a área de estar Praticamente todo o resto, os cheiros horríveis, o chão encharcado, o quarto era um desastre.
O quarto cheirava a mofo
As camas estavam limpas, o café-da-manhã era bom, todos os membros da equipe eram simpáticos e sorridentes. O estacionamento custava US$ 10 a mais. Eu acho que eles poderiam limpar as paredes com uma toalhinha.
Gostei de tudo. Quartos limpos e espaçosos com extremo conforto, hotel com uma ótima piscina, internet para os hospedes. Nada
A equipe foi incrível e amigável. Enviaram vinho ao nosso quarto pelo nosso aniversário e ajudaram com um motorista de táxi que tentava nos enganar. A tarifa era incrível. O chuveiro não funcionava bem. Não dava para mudar para a banheira.
A equipe do Sheraton era muito atenciosa com os clientes e as suas necessidades, especialmente Minge. O hotel tem uma localização central em relação a muitas lojas e restaurantes. Os serviços eram ótimo, dou nota 5 a este hotel.
Boa localização , quarto garande e confortável. O café da manhã muito caro e não deveriam cobrar taxa para internet
Localização e Padrão do Quarto
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed. A bug in our room. Parking = $$$.
Great bar and dining staff! Parking is not ideal and excessive costs!
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
Very close to where we went ( Sea World, San Diego Zoo and Balboa Park). Nice mall nearby. We couldn't figure out how to undo the bathtub drain but someone came by right away to help us out.
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
Under construction. Noise is unacceptable. Parking is a mess.
The room and bed return my depositl Return of deposit
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful. The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
The staff was plesant,helpful and friendly.The hotel is within walking distance to near by shops and only a short taxi ride to downtown or attractions.The hotel is all that you would expect from the Hilton group with luxury appiontments and quiet comfortable rooms.My wife and enjoyed our stay and would have liked to stay longer. A limited courtesy bus being available would have been appreciated.
I love the location! There are many shopping centers near by and everything else is pretty close as well. The hotel was also very nice and had a nice staff. I didn't lik that the housekeeper kept knocking and knocking at 8 am trying to clean our room when we were sleeping.
the location no refregation on the room and save box
I felt comfortable, secure and very quiet to rest with a nice view. Location is very convenient for different purposes. I liked all
A comodidade, o conforto e a relação qualidade/preço porque estavam sobrelotados e deram-nos um quarto com jacuzzi sem cobrarem qualquer extra.
Preço. O café da manhã deve melhorar.
O custo beneficio
The beds and pillows were comfortable. Terrible location with tiny parking spaces, even for my compact. Dirty! Terrible breakfast. Loud!
It was clean, comfortable, a convenient location and a good value for your money. The free breakfast was better than expected. The staff was very accommodating when my room wasn't ready on time and immediately provided me with another room that was ready. I didn't like that when I arrived at 4:00 PM for check-in, I was told that my room wasn't ready. We had somewhere to be and needed to freshen up, so I had to ask if another room was available. I appreciate that the staff accommodated my request, but I find it odd and off-putting that my room wasn't ready at check-in time. Also - it was very annoying that there were no black-out (or even thick!) curtains, only sheer curtains. It was also very annoying that we were level with a road so that when every car drove by, their headlights flashed brightly into our room.
Close to Tiki Oasis at Crown Plaza. Very costly, maid and other staff member gabbing outside our door, children running up and down hallway on breakfast floor.
Very clean , great customer service , good price I say average for the location I really really didn't like that they charge me 10.00 for parking my car in their hotel ... the street was full of car so I didn't have a choice .. and that was my deal breaker I will not use this hotel ever again . .. I have stayed in other hotel in the area with no one charging me for parking ,specially while I'm a guess paying .. very disappointed on that ..
I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!
Liked the location and amenities very much. The staff was accommodating and courteous. The breakfast was more than adequate with a clean dining room. Location was great for our activities. We certainly would return again:-). Only thing was the scratchy paper goods:-(
Right of the freeway so it was easy find and close to restaurants.. $20 per night charge for parking, no microwave in room, the room we had was very small and near the stairway so we could hear the foot traffic thought it the night. TV control had a significant lag. One set of elevators was old and dirty.
Location was very convenient with easy access to freeways and close to all the sites. The hotel is clean and the staff is very friendly and the beds are comfortable.
having to pay $20 per night for parking was not a nice surprise at check out
I didn't like that I had to pay for parking. I mean I'm spending good money already just by staying there. Why do I also have to pay to park my car in the hotel.
It was convenient to use their business center, service was great, staff was friendly, beds were extremely comfortable. Room was clean and had modern decor. Would definitely stay again, although comparing this to other city and beach hotels in this range, pricing for this room should be less, especially if parking is $10/nt.
The toilet doesn't work well, and the bathroom is a bit horrible. My first time to live this kind of hotel, but also would be last time...
Staff was polite They gave me a room near the elevator on 2nd floor despite my advance request for upper floor. Had a view of a wall & roof! No safety box for my laptop. Pipe noise occasionally. It was priced well but I'd rather pay slightly more for better place next time
They did NOT have the room available when I arrived for check in. This was an AWFUL experience as I was traveling with children and an elderly person with no bed for them.....
Nice facility and it was Clean Entire Building was stuffy. We stayed on presidents weekend( also Valentine's Day) and staffing was not adequate to serve many many guests.
Location We booked a nonsmoking room and then were told we booked a smoking room and no other rooms were available. It smelled like butt, was dirty, and the ac unit leaked water. Worst stay of my life. Two athletes in town for a race an we had to breath that disgusting air and now all of my luggage and clothing smells like smoke.
Location, close to destinations Value Quick breakfast (muffins, granola bars, oatmeal, and coffee only) Service Easy/close parking Broken bathroom light Smelled like smoke, even though it was a non-smoking room Located in an industrial park
Great location! Centrally located, easy to access trolley and buses. Helpful and courteous staff. Maintenance issues. Dresser drawers broken, Stairmaster equipment rusted and shuts down in middle of workout. Wifi kept disconnecting. $15 daily extra charge to use fitness center and wifi also was not clearly described by counter staff beforehand.
Bellman were the best! Helped me with luggage & getting around expansive grounds via electric carts. Very nice gift shop. At times front desk & concierge desk were so overwhelmed/understaffed, it just wasn't worth the wait in line for service. Because of these lines/wait times, some seating is necessary on that side of lobby, or a number system for those who can't stand to wait in line.
The rooms were small and had a weird smell. My fiancé and laid down and were disturbed by a big bug running across the bed. We called the front desk and explained what happened and they didn't see to care much. They just gave Us another small stinky room. Also when I asked about the golf course they show on their brochure they told us it's not owed by them so they couldn't get me access...totally misleading pics will no longer stay there it's not worth it.
I liked the room. It was large, comfortable, and clean. The beds were made and towels changed daily. The grounds take a bit of map-reading to figure out, but were clean and picturesque. The location is not the most convenient, but the nearby Trolley stop brought me easily to Old Town. The food was OK, nothing special. The Internet was always available, but was not the quickest. That could be a problem, as it was at the Computer Science Teachers conference I attended!
The maids and ground staff were very friendly and accommodating! oVer and hour just to check in .. Rooms are severely outdated .. Parking was $19 a day and there was never any spot available .. People were double parked and I had to circle for almost 45 minutes every night. The wifi never worked and was $15 a day ..
Large facility. BBQ bar had very good BBQ food although a little limited on food choices. Rooms definitely dated. Air conditioning did not work after first day. Bed was on the floor, not on any type of riser. Musty. Limited food choices for such a large place. Staff was very friendly though.
Though grounds and buildings and exteriors clearly need refreshening, room in tower interior and bedding was updated and clean, and right next to parking lot a 10 min stroll to convention center. Glad we packed lightly with rolling luggage as self serve. Convention food was bland, worse than summer camp, even banquet food was bland, 8 days with no hot meals for gluten free except for on last couple days bland dishwater-like soup finally labeled gluten-free. Quinoa cold salad was delicious - also only offered one day and leftovers in buffet next day - glad I tried it but overheard others afraid to try as assumed made with unhealthy canned peas and carrots, but was actually cut fresh raw cucumber celery and carrot. Should have offered rate reduction. Survived on the 24 hr carrot and celery sticks and whole fruit as breadless hot dogs and cold tasteless canned tuna did not appeal to me and boiled eggs was onlything i could eat from breakfast buffet of cereals and wheatladen pastries, no hot breakfast offered at all. Hot meals that I could not eat were nothing special either - nothing chef made - just unbag from freezer and dump in buffet warmers - breaded chicken strips, chilimac, penne and sauce, lasagne, alfredo pasta. Escaped to mall - True Food and PJ Changs had gluten free variety of selections but had to pay out of pocket - even onsite restaurant charged extra to substitute as I saw no gluten friendly options labeled.
Area plase easy acces to the freway ilumination Expensive and other charges like parking and wi five in dont usex and i have to paY i rhing this needs to be a corresy of the hotel the room was to humed even if we uzsed the ac and the carpet smell like pop o animal pi
Clean with good A/C, Good amenities and good marking of room locations for a complex of spread out buildings. Hotel Circle location is confusing anf hard to exit and enter off the 8 freeway. Long lines of traffic to go anywhere, just to get on the freeway.
The renovated rooms were somewhat nice. The air conditioner made an awful knocking sound, you could hear EVERY little thing outside, the construction was a huge mess, very cheaply put together. The sheets smelled like mildew. A couple of the white pillow cases had, what appeared to be, blood on them.
The facilities them selves needs an update. Its like they are stuck in the 1980s. My room was clean but definitley needed an update. And a fridge in the room would have been nice. There wasn't an elevator in the section I stayed in so thankfully I was only on the second floor. A bit difficult to maneuver my suit case, but I managed.
Nothing $19 for parking per day and an extra $15 for resort fee. Ridiculous. The shower/bath tub was clogged when I was using it. The fan raddled like crazy. Furniture very worn out. The entire place seemed run-down. I paid over $200 per, what a rip off for a place like this.
The hotel is located only 15 mins from SeaWorld and old town. The staff were friendly and helpful..
Great location! Right off the freeway, easy to hop right back on again. We never drove more than 15 minutes to get to any tourist hotspots. They had a different breakfast menu every day along with a number of staples, including cereal, toast, and make-your-own waffles, so if you're here for a long time you won't get bored. Very kind and helpful staff as well. The room felt and smelled clean, but it wasn't till later I discovered our carpet was actually very dirty. The bottoms of my feet turned black just walking around getting ready to leave for the day. The bed was always clean and tidy, but not comfortable. I constantly felt the springs against my joints and never managed to sleep through the night. Also the pool was nice, but there were lots of dead bugs floating in it, to the point my friend and I were scooping them out and onto the cement around the pool to carve out a big enough space to play in. We even would have been willing to grab a net and scoop them out ourselves since it wouldn't have taken long, but there weren't any in sight. All that said, I would definitely still stay here again.
Great location if your looking for a place to stay inbetween LA jolla and downtown San Diego. Also it's very close to the mission bay park, just down the street drive or you can also walk there if you wanted to as well.
The location was excellent. The breakfasts were very good - both hot and cold. The staff handling the breakfast was very nice and efficient. The hot tub was very nice.