Boa localização e internet gratuita no lobby. Existe wi-fi no loby, porém seria interessante ter gratuitamente nos quartos
Excelente hotel que é bem razoável e localizado.
Custo Benefício, Localização, Conforto
Instalacoes do hotel
ótimo custo benefício, quartos reformados com decoração de bom gosto. Hotel surpreendeu positivamente. Bem localizado no centro, perto de várias atrações. serviço de valet caro, U$ 30.
O pessoal da recepção é bem atencioso e prestativo.
Adorei a localização. A equipe foi muito agradável e amigável. O quarto era tão pequeno que eu tive que mover uma cadeira para chegar à cama. O chuveiro era tão pequeno que eu mal podia levantar meus braços para lavar o cabelo. A cama era muito desconfortável e todos os lençóis pareciam um pouco sujos.
Equipe muito simpática, a localização era perfeita. O estacionamento com manobrista era ótimo. O quarto era menor do que o esperado, mas era bem equipado.
Eu amei tudo
Equipe incrível. No geral, um hotel muito bom. Poeira. Este é o único ponto negativo.
Gostei da localizacão O tamanho do quarto. Muito apertado.
A localização para ir ao Gas Lamp District foi perfeita! O custo do estacionamento durante a noite .....
Tudo o que é oferecido e está disponível para os hóspedes. Os quartos são pequenos, mas bonito O tamanho do quarto para o preço pago
O serviço de atendimento ao cliente foi ótimo. O hotel era lindo e bem conservado. Meu quarto estava um pouco empoeirado, o que afetou a minha alergia. Mas, dava para lidar com a poeira.
O centro de fitness / spa é incrível !! Excelente localização Embora a localização é incrível, era uma espécie de alto
Localização e conforto, mas tarifas cara. Gostaria de um hotel com essas qualidades mas com tarifas melhores que eu vi existem na cidade
A localização do hotel, cortesia de seus funcionários e quarto bastante espaçoso e aconchegante. Recomendo fortemente.
Localização Deveria haver mais proteção das paredes em relação ao som.Tive péssima experiência com os vizinhos do lado.
They went above and beyond when I requested to have a surprise bubbly in the room before we got there. No parking lot.
Great Location, walking distance to the downtown area & and just 15 minute walk to the Coronado ferry! Friendly Staff n/a
When I called to ask a simple question about the parking. A snobby person answered and it sounded like they were forced to talk to me. He wasn't genuinely friendly and didn't make me feel comfortable to stay at your hotel. You Need to improve on bettering your customer service.
Historic charm. Quite a bit of street noise gets into room.
Great location and near Gaslamp!
Very convenient to the Gaslamp Quarter and walking distance to the Convention Center, Navy Pier and the Coronado ferry. Beautiful building and nice updated rooms.
We stayed here on our mini honeymoon before we go on our big honeymoon in May. The staff made sure to give us a corner room view of the city. The hotel employees were very friendly There was no refrigerator but there was a microwave. Why would i need to warm up my food in the microwave if i didnt have a fridge. Wish they would include a complimentary breakfast. Rooms were outdated wish they looked more like the lobby area. Overall comfortable relaxing stay with my husband
I really like the recent decor updates The service seems lacking compared to the last trip we took there, the rooms were needing some repairs and carpet needed a good shampoo.
The pool was closed. The door was boring. Nothing to do at the hotel. Basically walked in and out of the hotel and paid $30 each day for parking. There's much more fun and intriguing hotels else were. I was born and raised in San Diego and visit often in hotel stays. This definitely isn't a vibe I'd like to stay in again.
Great location in the city Very bright rooms Nice accommodations for traveling on a budget Large rooms with separate living room and bedroom Entrance elevators only go to parking and reception then you must take a separate elevator to the rooms.
Beautiful views, comfortable beds , very spacious suite overall value for the price is excellent. would definitely stay again no refrigerator even after calling and requesting one 2 different times before arriving.
The lobby and check-in area were simple, but nicely designed. There was a large handpainted calendar behind the concierge desk showing which music acts were performing over the course of the month. It was informative and artistic. The lobby was clean, modern, and inviting as was the attached Deck 12 restaurant and bar. The front desk person was friendly. Since we were there on a Saturday night, leaving Sunday, we were able to take advantage of ample street parking for free. Our room was located directly across from the elevators. Very loud when sitting in a chair in the living room space of the suite. The room was reasonably spacious, but it had not been updated in quite some time. When we entered for the first time, we were overwhelmed with an almost toxic level of chlorine funmes. (Obviously I am being overly dramatic as i don't think we were in any danger.) The bathroom felt very small and tight despite being a good size. There was a tub and seperate shower, but even my wife could not take a showewr without hitting her elbow trying to maneuver in the stall. It was that small. In fact, I hadto open the shower door in order to move my arms when drying off. When asking the guy at the concierge desk for breakfast spots, he was not very knowledgeable. Turned out he was actually the bellman and the concierge was busy. Would have been good for him to start off with that info. There was no gift shop where one could buy snacks or water. Our only option was to use the vending machines and if you wanted drinks, you had to go several floors up to find a machine that sold them.
The indoor pool was okay, the rooms were big Carpet was stained, felt outdated,
Cool room, nothing from the ordinary but useful in group settings for the larger room. Security came up twice but he was very understanding and agreed on what volume was right. Location was great and close to many places in walking distance. Comfort of hotel was ok. No towels in the restroom. Also vending machines suck! Some times they take and sometimes they give! Definitely would have appreciated some water at a dying thirst lol iwfu
For the price, this place is great! Beautiful views from our room on the 26th floor. You won't find views like that anywhere close to this price range. A few minor cracks in the walls in the bathroom. Room kids gives off a slightly outdated vibe. Walls are quite thin. We could hear our Neighbors talking all evening. $29 a night for self parking. $35 for valet.
Spacious suites, friendly staff, great breakfast, good rates.
The room was very spacious, I loved it. I also loved how many mirrors were in the room, many hotels lack mirrors, but this place has that covered. I didn't like how small the shower was. The central air was not working in the common areas, which I assume is not something that happens all the time, so I am not putting too much emphasis on that, however it was excessively hot even riding the elevator or just walking down the hallways.. Enough that I walked at a more rapid pace to get outside faster.
Friendly, courteous and helpful staff. Modern decor and spotless rooms! Wonderful view and comfortable bed. Parking garage is poorly designed, elevator setup is confusing (tho it adds some security), fridge didn't work.
Everything clean on order. Freindly and nice staff. Hotel looks excellent for groups on extended stay.I will recommend it to family or freinds staying at San Diego. I like the location but The homeless near the hotel just next door made us felt unsafe at night when you were walking on the street. That affect hotel location ratings.
This Best Western Motel (BW) is about 1 mile from the Gaslamp District. The area is less than desirable, no easily accessible restaurants, and very noisy. Rooms are small old, and dingy. Manager was unpleasant. Poor value for $$; will not ever return.
When we first checked in we were told we had to pay $15 for parking, which was not listed anywhere on the site. Then, she put us in a room that was extremely hot!!It was cooler outside then inside. I had to call the front desk and demanded a cooler room.
The front desk, was so welcoming when we checked-in, it made our stay enjoyable from the very start. The room was clean & comfortable, and the included breakfast was very plentiful and satisfying. No
The customer service was really great. hotel employee were really nice. It was just kind of scary that crack heads went up to our hotel door demanding us to open up because there's an iPhone located in our room and told us to open up before they bust the door down and get us. Legit scared for our lives.
The location.every thing was close..cabs easy to get food and shopping great reach. Pushed to hard on when they wanted to clean the room instead of waiting..
small, quiet, clean. Very helpful front desk. (Carlos) Tiny room. Barely room to walk. Expensive, Not worth----. Breakfast room to small to accommodate guests.
Cute place. They did their best giving it a garden feel with all the plants they had. The breakfast was good and the rooms were clean. Not a fan of paying for parking but I understand it is downtown. Also was woken up a couple times by sirens and honking, but again, it is downtown.
The flora The pay for parking was $15.
This guest did not leave comments about this hotel.
Friendly and helpful staff; fairly good walking distance to many parts of San Diego, including Zoo/Balboa Park area/gaslamp district/etc. Quiet area Fair number of homeless persons begging at certain parts of town when returning to hotel.
The room was very cute and comfy also very clean.The location was perfect, close to Gaslamp which I loved. I didn't appreciate that you had to pay for parking per day it's ridiculous since I'm a guest and that should be included. Plus charching for additional guest is also ridiculous.
The person who checked us in a the front desk was very knowledgeable and provided us with a great itinerary for how we should spend our days in San Diego.
Parking fee was not included and it was $15/night
the room was clean the staff were nice paying 15.00 to park would have rather they added it to the price, than as a side charge.
good location right in the city. very friendly and helpful staff. continental breakfast not very rich, like in many other hotels too.
well i got in early and the gentleman at the front did everything he could to get me in my room. I also locked myself out twice and they helped me out and i didnt feel like i was bothering anyone.