Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Equipe incrível. No geral, um hotel muito bom. Poeira. Este é o único ponto negativo.
O pessoal da recepção é bem atencioso e prestativo.
Gostei da localizacão O tamanho do quarto. Muito apertado.
Adorei a localização. A equipe foi muito agradável e amigável. O quarto era tão pequeno que eu tive que mover uma cadeira para chegar à cama. O chuveiro era tão pequeno que eu mal podia levantar meus braços para lavar o cabelo. A cama era muito desconfortável e todos os lençóis pareciam um pouco sujos.
Boa localização e internet gratuita no lobby. Existe wi-fi no loby, porém seria interessante ter gratuitamente nos quartos
Custo Benefício, Localização, Conforto
Eu amei tudo
ótimo custo benefício, quartos reformados com decoração de bom gosto. Hotel surpreendeu positivamente. Bem localizado no centro, perto de várias atrações. serviço de valet caro, U$ 30.
Instalacoes do hotel
Great bed Could hear doors closing and thin walla
The staff was friendly and courteous. The entire stay was pleasant and we were well taken care of as guests.
It was a wonderful expeeience from the moment we walk in to the time we left. It's a beautiful hotel with a wonderful staff. The Spa Suite was a little plain in appearance for a luxury hotel but the therapist was excellent.
Enjoyed our stay with our 5 yr old. Very courteous staff, local amenities, and close Seaport Village and other site seeing entertainment. Now a favorite, will definitely stay again in the near future.
The rooms were big and the decor was very nice. The staff were great and the location was perfect for visiting San Diego. The charge for parking is too high. We parked on nearby streets for a tenth of the cost.
The hotel is a historic landmark located near the Gaslamp district in downtown San Diego. The location is great for shopping, site seeing, and night life. The staff of the hotel was superb! A fantastic back drop for a romantic getaway.
Cool vibe. Great room and decor. Easy check in.
Elegant and plush surroundings, very comfortable bed, room was lovely with great amenities even though I had a single room. Great power breakfast meal!
Location Beds were terrible and room was small
We always enjoy staying at the US Grant. The staff is friendly the restaurant and bar are wonderful the location is perfect. The rooms are nice the beds are comfortable. The pillows and I would ask not to stay facing fourth Street again.
The room was great and service was excellent. Very noisy on the 4th floor exterior room all night long on a weekend.. I requested a room with a view and got a view of the rundown buildingf to peo next to us and listene.
A localização para ir ao Gas Lamp District foi perfeita! O custo do estacionamento durante a noite .....
Tudo o que é oferecido e está disponível para os hóspedes. Os quartos são pequenos, mas bonito O tamanho do quarto para o preço pago
The hotel is beautiful! The staff was helpful and prompt. There was someone there right away to take our luggage to our room, and our room was ready upon an early arrival. I'd stay there again! After checking out, the valet didn't help us get our luggage in our vehicle. $30.00 a night I felt it should have been better service.
The customer services was great. The hotel was beautiful and well maintained. My room was a little be dusty, which affected my allergies. However, the dust was manageable.
I really liked coming back to the room st night and finding the lights dimmed, the bed turned down and nice relaxing misic playing. This was a very nice touch The hotel had a musty smell that was unappealing. The concierge and some of the people at the front desk were not very friendly/helpful when I asked about place to get a good fish taco and hoe to get to old down. Made me feel like I was shaking silly questions and bother.
Friendly staff, good location, etc. Balcony is not too big. Take one step out and that's all you got....other than that, cool hotel to stay. Not hip, but cool.
The room was clean and very comfortable Sirens!
As mentioned, the location is excellent for walking around Little Italy and the Gaslamp district. The staff are friendly and helpful. I like the showers as they are quite spacious and can function as a mini-tub. Overall it was a clean and comfortable environment. The room was aligned with the light rail. Every time a train left the adjacent station, the conductor tested the horn. It was too much noise for the hotel not to give us a heads up. Two stars for this "oversight".
Very classy, beautifully appointed hotel. Staff helpful, polite and wanted our stay to be as comfortable as possible. Our room was lovely and the turn down service was appreciated - especially the music playing and the low lighting when we returned in the evening. I agree the C street side of building a bit noisy, but would not deter me from staying there again when we are in San Diego. The valet was very prompt to deliver our car and 2 young men helped us with our luggage. We had room service breakfast.. Very, very good...Thank you for a lovely stay...
The decor was a little dates but very opulent...really beautiful chandeliers in the lobby accented with elaborate holdings! Our room was not well cleaned from previous stays. We encountered the following: 1. Old pack of cigarettes in the closet 2. Large stain on one of the robes 3. Opened and half consumed water in the mini fridge (as a part of the $15 resort fee you receive 4 free water bottles in the mini fridge) 4. Dirty ice bucket containing a good amount of water/alcohol remains 5. Stepped on a very sharp furniture tack that must have come loose and was on the floor by my bed
Location was perfect, service was exceptional. David, who was on the front desk when we arrived, was outstanding. He gave us great recommendations for restaurants and other activities in the hotel and the surrounding area. Housekeeping was outstanding, with turndown, chocolates, And room set up with lighting and mood music upon return at the end of our days out. Concierge was very helpful with information and ticketing for tours. Great pool area on third story patio deck. One of the best hotel experiences we have had! We recommend it highly. Street Car noise on the side of the building where our room was located.
Check-in was efficient & friendly. Great wifi. Excellent pool. This time our room faced C Street - very noisy. Previous stay we faced 3rd Street - much quieter.
comfortable beds and spacious rooms. Kind and friendly staff, prompt response with broken thermostat. Kind and courteous repair workers. There was a few (2) pieces of trash on my bed when I got there (a piece of tissue and a cap to a water bottle). The thermostat dial was broken and I immediately had to call for a repair. My room was directly over train tracks that ran ALL NIGHT LONG!
The staff was very friendly and helpful since we didn't know our way around San Diego. The room was very comfortable and beautiful. We would stay there again. There were add on charges.
Localização Deveria haver mais proteção das paredes em relação ao som.Tive péssima experiência com os vizinhos do lado.
A localização do hotel, cortesia de seus funcionários e quarto bastante espaçoso e aconchegante. Recomendo fortemente.
Localização e conforto, mas tarifas cara. Gostaria de um hotel com essas qualidades mas com tarifas melhores que eu vi existem na cidade
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Staff was excellent accommodations were up to par! Nice new and clean!! Nione
Although the hotel is in process of renovation this did not affect me, except perhaps that the room rate was lower. The room decor in the older room that I was in was dated but not horribly so and it was a clean, comfortable suite. Felt spacious. I had a very hard time getting connected to wifi in my room on the 15th floor. Staff tried their best to help and arranged a tech call for me but after the call I lost the connection again and could not get it back.
They went above and beyond when I requested to have a surprise bubbly in the room before we got there. No parking lot.
Very convenient to the Gaslamp Quarter and walking distance to the Convention Center, Navy Pier and the Coronado ferry. Beautiful building and nice updated rooms.
Historic charm. Quite a bit of street noise gets into room.
Great Location, walking distance to the downtown area & and just 15 minute walk to the Coronado ferry! Friendly Staff n/a
When I called to ask a simple question about the parking. A snobby person answered and it sounded like they were forced to talk to me. He wasn't genuinely friendly and didn't make me feel comfortable to stay at your hotel. You Need to improve on bettering your customer service.
Everything clean on order. Freindly and nice staff. Hotel looks excellent for groups on extended stay.I will recommend it to family or freinds staying at San Diego. I like the location but The homeless near the hotel just next door made us felt unsafe at night when you were walking on the street. That affect hotel location ratings.
The person who checked us in a the front desk was very knowledgeable and provided us with a great itinerary for how we should spend our days in San Diego.
When we first checked in we were told we had to pay $15 for parking, which was not listed anywhere on the site. Then, she put us in a room that was extremely hot!!It was cooler outside then inside. I had to call the front desk and demanded a cooler room.
The front desk, was so welcoming when we checked-in, it made our stay enjoyable from the very start. The room was clean & comfortable, and the included breakfast was very plentiful and satisfying. No
The flora The pay for parking was $15.
This Best Western Motel (BW) is about 1 mile from the Gaslamp District. The area is less than desirable, no easily accessible restaurants, and very noisy. Rooms are small old, and dingy. Manager was unpleasant. Poor value for $$; will not ever return.
The room was very cute and comfy also very clean.The location was perfect, close to Gaslamp which I loved. I didn't appreciate that you had to pay for parking per day it's ridiculous since I'm a guest and that should be included. Plus charching for additional guest is also ridiculous.
This guest did not leave comments about this hotel.
The customer service was really great. hotel employee were really nice. It was just kind of scary that crack heads went up to our hotel door demanding us to open up because there's an iPhone located in our room and told us to open up before they bust the door down and get us. Legit scared for our lives.
Parking is minimal and $15 per night. Call ahead if you drive a large SUV/Truck and they'll reserve an easier spot for you to get in/out of.
Friendly and helpful staff; fairly good walking distance to many parts of San Diego, including Zoo/Balboa Park area/gaslamp district/etc. Quiet area Fair number of homeless persons begging at certain parts of town when returning to hotel.
small, quiet, clean. Very helpful front desk. (Carlos) Tiny room. Barely room to walk. Expensive, Not worth----. Breakfast room to small to accommodate guests.
The location.every thing was close..cabs easy to get food and shopping great reach. Pushed to hard on when they wanted to clean the room instead of waiting..
-location -old place -the smell -air port shuttle was late 1 hour -I think it's not safe to have the doors on the street -break fast was ok - inter net connection was poor! -they clean the room but they did not change the towels
Location A bit noisy due to planes and parking lot echoed throughout complex
After booking, couldn't tell if the payment was paid in full, or not billed until checkout
Does not have adequate parking one the main lot is full it's a chore to get to the overflow lot. Housekeeping didn't come by till the evening. A/c unit in the room was old and made a vibrating sound
nothing Paper thin walls. loud air conditioner . loud water pipes. furniture was beat up. stains on bedding/sheets
nothing did not stay the entire night, inn keeper decided to call the cops and kick us out at 3am without a reason, even the police couldnt file a report
I liked the staff and the very clean queen suite. I would definitly stay here again if I come to San Diego. I was just ok with the regular 2 full beds room. The location of the hotel made it easy enough to walk to the light rail to get around almost anywhere. My reservation was for the queen suite, not a regular room. This was for my first night in San Diego. I think the bill I paid should have had that reduced to reflect that one inconvenience. Otherwise, there was nothing I would have changed with my stay there.
Complementary breakfast items were not fancy but got you going in the morning. Bed was worn out or not good quality. Room smelled like smoke. TV hutch made it hard to get around the room.
Centrally located, hard wood floors, friendly staff, nice view Hard, noisy bed, tiny parking spots, check in online said 2pm but staff said 3pm, shower drained very slowly
Didn't like anything. Nothing special. Didn't not like anything.
well i got in early and the gentleman at the front did everything he could to get me in my room. I also locked myself out twice and they helped me out and i didnt feel like i was bothering anyone.
the room was clean the staff were nice paying 15.00 to park would have rather they added it to the price, than as a side charge.
good location right in the city. very friendly and helpful staff. continental breakfast not very rich, like in many other hotels too.
Parking fee was not included and it was $15/night