Quer guardar como a sua moeda permanente, ou apenas nesta visita?
A equipe foi muito simpática e eficiente Não havia um centro de negócios para que eu pudesse trabalhar fora do quarto, já que eu não tinha um laptop comigo. Sem WiFi gratuito para enviar e receber e-mails no meu telefone. Estas duas coisas são fundamentais em hotéis cinco estrelas e são sempre gratuitas.
Localização maravilhosa. Quartos limpos, boa atenção aos detalhes. Ficaria aqui novamente.
O hotel e a equipe foram muito agradáveis. Nenhum problema para relatar, fiquei muito satisfeito. O estacionamento era muito caro: auto-estacionamento por US$30 por noite e estacionamento com manobrista por US$ 45 por noite.
Eu realmente gostei da minha estadia lá!! A vista do hotel era incrível e a equipe era muito simpática a prestativa. Eu realmente acho que tem um ótimo custo-benefício e gostaria de levar minha família comigo para lá da próxima vez! Obrigado pela reserva no Kayak, que me poupou bastante! Eu recomendo que as pessoas venham e fiquem neste hotel também :)
muito bom, hotel novo, bem localizado, de bom gosto, vista maravilhosa!!!! recomendo, o melhor da cidade!
Tudo muito bom, superando expectativas. Apreciamos tudo, foi ótimo.
Da localização e a decoração do hotel. Não gostei muito do hotel. Já na chegada já fiquei extremamente irritada, porque um funcionário do hotel no check in só procurou minha reserva pelo meu último nome e disse que minha reserva não era nesse hotel e que era no outro Hilton. Depois que já tinha descarregado todas as malas, tive que colocar tudo novamente dentro do carro e chegando no outro hotel o funcionário me informou que era no hotel anterior mesmo e que o funcionário não tinha procurado pelos meus outros sobrenomes. Perdi um tempo danado, cheia de malas e crianças pequenas. Foi um transtorno e fiquei indignada.Também não gostei do fato de não ter frigobar no quarto e ter que pagar $ 25 por dia para que colocassem. Isso é inadimissível p/ um hotel 4 estrelas.
Localização Dado quarto com vista ruim. Quando os outros estavam disponíveis com boa vista.
Ótima localização, equipe simpática e prestativa. Definitivamente ficaria aqui novamente. Não arrumaram nosso quarto no primeiro dia. Quando pedimos toalhas limpas, eles as trouxeram, mas não levaram as sujas. Não é um grande problema.
No centro da cidade, perto e tudo, hotel novo. O estacionamento muito caro, self park $21, e manobrista $36, tentei achar um lugar perto pra parar e não consegui. A internet é muito cara, não entendo porque todos hoteis de beira de estrada tem internet free e os de luxo cobram um absurdo.
Excelente localização. E perto de restaurantes
Conforto, limpeza e localização Tivemos problemas com nossas malas que foram enviadas a outro apartamento e nenhum funcionário sabia onde se encontravam
Localização e vista Pagar US$ 35 por dia pelo estacionamento
O hotel foi recem inaugurado e as instalações são novas. A localizaçào do hotel é excelente a uma quadra do Gaslamp e com facial acesso ao metro de superficie. Piscina aquecida sem custos com boa dimensão, possibilitando nadar. Limpeza do quarto excelente. Pagando U$ 15,00 a mais obtivemos um quarto com uma bela vista da cidade. do outro lado fica um porto. pela tarifa deveriam estar inclusos acesso ao fitness center e internet. a internet estava disponivel com custo de U$ 39,00 por 24h ou U$ 15,00 por 15min no business center. a academia disponível apenas mediante o pagamento de U$ 15,00, pelo valor da tarifa deveria estar disponível sem custo. Nos hospedamos em hoteis mais simples em com custo menor que incluiam fitness center e internet free, inclusive café da manhã continental.
A localização é excelente. A vista do nosso quarto era linda. Quarto confortável e limpo. Caro demais. US$ 35-50 para estacionar. Taxas de 18% para tudo junto com todas as outras taxas. Sem frigobar no quarto. O ar condicionado não funcionou bem.
Da vista p/ a Marina e tambem da hospitalidade dos funcionarios. Sao muito prestativos.
Excelente hotel, com a qualidade que se espera da rede Sheraton. Wi-fi free nos quartos.
A varanda! A limpeza! O conforto! Aceita animais de estimação (Belle, nossa Chihuahua, estava feliz de estar conosco)! Tudo foi ótimo!
Manhã É sujo, tem baratas, a equipe foi rude. No geral foi a pior experiência que já tive num hotel. Nunca voltarei.
Limpeza do quarto,geladeira(dentro com muita poeira)e café da manhã pouca opçao
Localização, simpatia, conforto,e serviços
Custo Benefício, Localização, Conforto
Equipe incrível. No geral, um hotel muito bom. Poeira. Este é o único ponto negativo.
Eu amei tudo
ótimo custo benefício, quartos reformados com decoração de bom gosto. Hotel surpreendeu positivamente. Bem localizado no centro, perto de várias atrações. serviço de valet caro, U$ 30.
Instalacoes do hotel
O pessoal da recepção é bem atencioso e prestativo.
Adorei a localização. A equipe foi muito agradável e amigável. O quarto era tão pequeno que eu tive que mover uma cadeira para chegar à cama. O chuveiro era tão pequeno que eu mal podia levantar meus braços para lavar o cabelo. A cama era muito desconfortável e todos os lençóis pareciam um pouco sujos.
Gostei da localizacão O tamanho do quarto. Muito apertado.
Boa localização e internet gratuita no lobby. Existe wi-fi no loby, porém seria interessante ter gratuitamente nos quartos
The hotel was clean, comfortable, and the service was good. The facility is very nice and the location is prime. Everything was overpriced. Valet was $47 a night ($35 for self parking), the hotel charged an extra $12 for Internet service, and the room service arrived in a paper bag and plastic cups (very disappointing).
The location and the view of the room Subaverage room. The price of the room and the room itself does not match. Small beds, small bathroom, small sink area, not a luxury hotel, less than average room.
Beds were comfortable. Concierges were all great -- friendly, knowledgeable and helpful. Pool was lovely, view was lovely. Nice pre-set videos for fitness classes. I did the yoga. Balcony quite small. Restaurant nice for breakfast buffet but dinner wasn't very good.
Large clean room, good views, many on-site amenities shops and restaurants, great location, helpful efficient staff. Expensive rooms, extra charge for internet, no ventilation fan in the bathroom.
The location, staff, atmosphere spectacular customer service. The pool area was heavenly. I wasn't able to stay forever.
Love the pool area, felt as if I where in an all-inclusive-resort. Like that the Boardwalk was just steps away. Would definitely recommend this hotel I stayed on the South Tower, did not like the construction noise and sight of construction
Great gym; liked having Starbucks in hotel. Great location. Construction site. Hallways super narrow. Bathrooms small. Will be nice to see it in a year from now
As a young couple, we have not stayed at many nice hotels. This was a very refreshing look into the "adult" world, and truly sets a precedent for what a well put together hotel looks like. No complaints whatsoever.
Experience was great
Location Family friendly Great staff Would definitely stay there again! Self parking is horrible. Valet parking is $45 a night.
Option for self parking with option to come in and out. Great fitness area and pools. A little pricey. Internet charge.
Nice grounds, hotel staff very friendly. While on vacation being woken up at 4:00 am and 6:00 am every morning due to construction work being done on the expansion of the conference center was a bit maddening. I got the impression that they were behind schedule due to the 3:30 am dumpster clean out. The services at the one and only restaurant was very poor. Complete mayhem in the understanding of the services due to poor management, Often times we would have to go look for a server to get a drink at the lounge area.
Ótima localização, excelente equipe, limpo e divertido. Os quartos são pequenos e a pressão da água é muito fraca.
A uma curta caminhada de muitos restaurantes e bares. Foi barulhento até cerca de 19h e depois foi perfeitamente tranquilo na hora de dormir.
Boa localização Preço elevado
No geral foi uma boa experiência, recomendo. Eles não me ofereceram um upgrade como na primeira vez.
A qualidade do quarto, seu conforto e cama excelentes e a cordialidade dos funcionários. O café da manha poderia ser melhor.
Ele não era o que eu estou acostumado a
N/A Check-in tardio... sem TV a cabo
Localização. Que este lugar seja considerado um resort. Havia sangue na parede do banheiro. Eu pedi por toalhas e elas nunca vieram. Eu estava com medo de caminhar descalço.
Sem geladeira ou microondas em nosso quarto.
O hotel e bem proximo dos dois melhores e maiores shoppings de san diego e tem um amplo estacionamento. Tudo menos os citados acima. Pelo menos foi 70 dolares a diaria.
Custo Normas de quarto e área local.
The room was great and service was excellent. Very noisy on the 4th floor exterior room all night long on a weekend.. I requested a room with a view and got a view of the rundown buildingf to peo next to us and listene.
Enjoyed our stay with our 5 yr old. Very courteous staff, local amenities, and close Seaport Village and other site seeing entertainment. Now a favorite, will definitely stay again in the near future.
The staff was friendly and courteous. The entire stay was pleasant and we were well taken care of as guests.
Cool vibe. Great room and decor. Easy check in.
The rooms were big and the decor was very nice. The staff were great and the location was perfect for visiting San Diego. The charge for parking is too high. We parked on nearby streets for a tenth of the cost.
It was a wonderful expeeience from the moment we walk in to the time we left. It's a beautiful hotel with a wonderful staff. The Spa Suite was a little plain in appearance for a luxury hotel but the therapist was excellent.
Location Beds were terrible and room was small
The hotel is a historic landmark located near the Gaslamp district in downtown San Diego. The location is great for shopping, site seeing, and night life. The staff of the hotel was superb! A fantastic back drop for a romantic getaway.
Elegant and plush surroundings, very comfortable bed, room was lovely with great amenities even though I had a single room. Great power breakfast meal!
Great bed Could hear doors closing and thin walla
We always enjoy staying at the US Grant. The staff is friendly the restaurant and bar are wonderful the location is perfect. The rooms are nice the beds are comfortable. The pillows and I would ask not to stay facing fourth Street again.
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
Very friendly and helpful employees everywhere! Need better nacho chips
Its was clean staff was amazing I have nothing that we didn't like
Rooms were good size with a nice view. Big screen TV. Downtown location near to attractions. Didn't sleep well because the mattress was a bit lumpy. Gave me a backache. The breakfast menu is pricey. $44/day for parking. Hotel like Westin should have free parking available for guests.
The amazing view, the helpful and friendly staff, and the amazing deal!
the bed was very comfortable. The restaurants and lounge were enjoyable.
3 blocks from coaster, very comfortable, free shuttle to the airport, beds are fantastic They nickel and dime you for in-room wifi (seriously?)
The room was very comfortable and had a nice layout.
Good value for you money. Very clean. Good facilities. Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.
Clean friendly $44 parking cost and one way streets with only two valets
this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!
I was very satisfied, was even able to check in hours ahead of schedule and was upgraded to a better room. The location is fantastic as well as the view, staff was attentive and courteous, definitely recommend this place.
Loved the staff. The woman at the front desk was super friendly and nice and her alone would make me want to come back and enjoy the Westin again!
Not all staff was friendly, room wasn't thoroughly cleaned one day and Cafe and restaurants only open till 1pm. Also some staff gave poor directions as to how to get to places.
Great location, clean hotel, GREAT bed. Best sleep I've had in a while. Bathroom was nothing to write home about and parking is a bit expensive
Confusão na chegada. Não forneceu nota fiscal pois o pagamento foi feito ao booking.com
A equipe da recepção foi amigável e útil. Os quartos limpos. Decoração relevante e moderna. Bar do último piso está agradável com uma excelente vista para o estádio. Ficaria novamente com certeza.
do restaurante para o jantar, muito bom e preço bom. trocar o carpete do quarto pois tem cheiro ruim
Bem conservado, mesmo se datada de Os hóspedes ruidosos
Localização e atendimento do staff Café da manhã muito caro e atendimento do restaurante ruim
A equipe é maravilhosa. O hotel é um dos mais limpos em que já fiquei. A comida era boa e o barman fantástico. Eu recomendo muito este hotel.
Bom hotel, ótimo valor Era um pouco barulhento perto da piscina
Localização, quarto separado da sala de estar é uma enorme vantagem. Eu reservei por telefone diretamente com o hotel, e o valor que me disseram por telefone era de US$ 100 mais do que o que me foi enviado em minha confirmação. Eu tive que cancelar, e fui transferido para 3 pessoas antes de ser autorizado a fazê-lo. Me disseram que lá havia auto-estacionamento ou manobrista, mas na chegada fui informado de que havia APENAS manobrista e custava US$ 42,00. Tampouco fui informado de que o hotel passava por grandes reformas ao falar com o hotel por telefone. "A piscina aquecida" estava mal aquecida, mais fria do que outra coisa. O estacionamento foi a maior decepção, especialmente porque mentiram para mim pelo telefone.
Opções ecológicas. Perto do centro de convenções. As horas para usar a área de recreação eram limitadas.
I loved the whole experience! Friendly staff, helpful front desk and the rooms were SO beautiful! We will definitely be coming back :) I didn't like how short my stay was...nothing you could do! When we had brunch, I feel as though we could have had faster service but other than that the food was yummy and the space was beautiful!
Clean, nice, and elegant hotel. Great location to Gaslamp District near bars and restaurants.
You guys cancelled my reservation for a conference....... You guys cancelled my reservation for a conference....... :(
Nice ambiance. Restaurant was great. Front desk service was very friendly. Being near the convention center it was a bit noisy and rooms that face the center courtyard are subject to echo of conversation late at night.
The hotel definitely had a lot of charm. It was nice and clean. A lot details throughout to notice. It had a New Olrleans-esque courtyard that was really nice. Room was a bit smaller than expected. I didn't like that there was no place in the hotel to heat up any food.
location was nice. Common areas beautiful. Staff helpful. Overall clean. In general, happy with our 1 night stay too celebrate anniversary Room on the small side, which was ok for our short stay, but not if you've got plenty of luggage. Some minor details could use touch ups (e.g., bottom corner of doors in bathroom chipped). Not sound proof.
Room nicely appointed and bed extremely comfortable The valet needs to bring his coffee with him at 7am or drink before he leaves home. I had to rustle him up to make an 8am appointment.
Really great location. We went for a date night and were close to great restaurants, nightlife and the mall. Really loved the Victorian feel Tiny room! No fridge in the room (sad to not store our dinner left overs)
The location was fantastic, right in the middle of downtown. Walking distance from nearly everything. The price was significantly better than other much pricier hotels in the area. Staff were very friendly and helpful. The fireplace in the room didn't really work. The maintenance guy came to the room, but couldn't figure out how to fix it. Not a huge deal, but a bit disappointing. The ceiling above us was creaky... every time the people in the room above would move around the ceiling would creak and squeak. It was annoying, but otherwise the room was quiet.
The whole experience was great. The room was perfect for the 2 of us and the gas fireplace was wonderful. We had a great view as well. The downstairs courtyard was gorgeous and I wish we had taken advantage of it more. The location was ideak, walking distance from everything we wanted and needed to do. The staff was super friendly and the room service was great. i would just suggest bigger pillows :)
Charming hotel with unique "old times" style with newer modern amenities. Their balcony rooms are beautiful and the beds are amazingly comfortable. Great location for gaslamp!
I liked the location, the decor, the patio dining, food, staff, price. Nothing.
My boyfriend and I loved everything! The bed was comfortable, the room was spacious enough, the room service food was delicious. The internet never gave us any trouble. The pool was salt-water instead or chlorine and was a very comfortable temperature. The service from the employees was spot on, as well. We kept interacting with the same man at the front desk, and he was extremely helpful. The one thing that I didn't like was the hot tub: the water was just a smidge too hot for my comfort, BUT I was able to adjust to it after a few minutes. That's more of a personal preference kind of thing, I know plenty of people probably like a hot tub to be exactly that temperature or even hotter, so it's not really a complaint.
Staff was very nice, welcoming and helpful. Location is great, in the center of mission valley. There was a bug in our room but they sent someone to clean our room while we were gone. They asked kids to leave pool area at 11pm but let us stay a bit longer which was nice since kids were a bit loud. Comfortable bed. A bug in our room. Parking = $$$.
Great bar and dining staff! Parking is not ideal and excessive costs!
The staff was plesant,helpful and friendly.The hotel is within walking distance to near by shops and only a short taxi ride to downtown or attractions.The hotel is all that you would expect from the Hilton group with luxury appiontments and quiet comfortable rooms.My wife and enjoyed our stay and would have liked to stay longer. A limited courtesy bus being available would have been appreciated.
the location no refregation on the room and save box
Conviently located and though it iis next to hwy our room was quiet, beds amazingly comfortable from the bedding to the mattress. The hotel staff in all.areas ie registration, restaurant, service help were all friendly and helpful. The hotel amenities such as pool and gym are also very clean.
Under construction. Noise is unacceptable. Parking is a mess.
The moment you walk in it smells so amazing like really clean and has a great atmosphere. The staff is friendly and everything is so nice and modern. The room was a perfect amount of space for 4 and it had everything stocked. Parking is in a garage right next to the building and you feel very comfortable and safe. Will definitely be returning soon! :)
I love the location! There are many shopping centers near by and everything else is pretty close as well. The hotel was also very nice and had a nice staff. I didn't lik that the housekeeper kept knocking and knocking at 8 am trying to clean our room when we were sleeping.
I felt comfortable, secure and very quiet to rest with a nice view. Location is very convenient for different purposes. I liked all
Very close to where we went ( Sea World, San Diego Zoo and Balboa Park). Nice mall nearby. We couldn't figure out how to undo the bathtub drain but someone came by right away to help us out.
The room and bed return my depositl Return of deposit
This guest did not leave comments about this hotel.
Location, staff attitude and willingness to go the extra mile. Property was very well kept, service, from valet to restaurant, was excellent. Friendly, pet-acceptance, was a plus great pool area TV watching in room was not same in bar, should be able to watch game in room or in the bar area. Two differnt tv packages seemed senseless.
Great location and very nice staff (did a lot extra due to it being my GF's Bday). No
This guest did not leave comments about this hotel.
Room was dirty
Awesome location for Halloween celebrations!! Had so much fun! Lots of places to go within walking distance. Didn't have to leave the hotel except that we wanted to people watch. The costumes were amazing! Can't beat the Gaslamp for Halloween!
This hotel is very chic and modern loved everything about it!
Location, unique decor. The gym room is tiny! And the room wasn't huge either. So fed up with 4&up star hotels forcing you to get out of your room in order to get a decent coffee or breakfast and not offering really anything except decoration.
Perfect location for Gas Lamp bars and food.
This guest did not leave comments about this hotel.
Near the convention center and very comfortable. No complaints
Very modern hotel, friendly staff and great location to many shops and restaurants Bed wasn't very comfy
A localização para ir ao Gas Lamp District foi perfeita! O custo do estacionamento durante a noite .....
Tudo o que é oferecido e está disponível para os hóspedes. Os quartos são pequenos, mas bonito O tamanho do quarto para o preço pago
Location for an active family is perfect. Running beach biking water sports all close Rooms could use some updating sliding doors hard to use leaking faucets
The private beach and the complementary cruise
Close to sea world The room was old , need to redecoreted urgently , air conditioner was not working.Not value for money.
I love the seals and the food at the restaurant and bar were very good. I don't really have any negative things to say.
Friendly staff, beautiful facilities and it is located next to everything.
The upgrade, atmosphere, location, privacy, room size and weather
the staff was friendly and room was nice upon arrival. The beach access very convenient with comfortable cabanas. The shower didn't drain well. Had to ask for coffee packet after the service staff didn't clean the coffee maker or leave coffee for the next day. The air conditioner kept turning off in the middle of the night and the room became stuffy. The in room safe didn't work.
The beach was great with lots of rentals for paddle boards etc...The setting of the hotel on it, the pond with the ducks was a big hit with the kids as was movie night at the pool with a giant screen as they swam. So close to Sea World you could almost walk there! The map to the hotel left off cross streets at the signal turn, so I passed it a couple of times, only difficulty was finding the hotel from the map printed with hotel info.
Nice property and nice room but needs updating, property is a bit stale. Nice hotel for families. Room was too warm at night and cool air was too loud. Bathroom sink very small, but water pressure was great. Television at a bad angle and couldn't see the full screen from bed. Only received bottled water first night, was not replenished.
Great location, nice being able to use sunbeds on the beach. The experience was spoilt by one unhelpful female checkin clerk, who disappeared for half an hour to sort out our bad room (it was our 25th wedding anniversary too), came back to offer a similar bad room at a $35 per night surcharge!! Think if I had dealt with someone else on the front desk, they would have sorted it out. Shame for the hotel.