The room has quit some space and good facilities. The breakfast is poor, as a matter of fact it isn't a breakfast at all.
It's location near san Francisco The Spa should be renewed and the rooms could use some refreshment as well.
Clean, well furnished, and good mattress.
Close to Stanford where my daughters is in the hospital. It's just ok. Pretty much a slightly better motel 6. Cheap and clean. That's it. Breakfast was ok. Not great.
Free WI-FI, computers, parking Credit card was charged befor check in
Friendliness of the staff, cleanliness of the room. We were there as it is close to the hospital where we're receiving treatment. Staff was very accommodating, letting us checkout a little later. Would return if don't plan to stay in the room for long. Value for money. Refrigerator and AC/heat was noisy when they come on, thin walls where we could hear people walking above us and neighbors talking at a normal conversation level.
We have stayed here before and we enjoy the quiet, privacy, comfort, cleanliness and professional staffs assistance. We choose it as it is close to family living in the area. The pool area is small and typical for a small motel.
Free upgrade to a Jr. Suite-Free breakfast. Quiet, good internet service No complients
Thank you for checjing on us at our arrival.
Clean, friendly staff, good breakfast. In walking distance of many convenient stores. Quite neighborhood. Elevator was very slow
It was quiet. Breakfast on weekends does not open until 8am. That is no acceptable. The shower was almost a dribble to get even warm. When i stated that 8am was not acceptable for breakfast, the check in employee certainly did not care, that's the way it is.
Andy, this is Manuel. Thanks very much for your educated manners. I see you soon.Manuel Fernandez. Motril, Granada, Spain. Take a look to the telephone line because I can't make any state and international calls. Thanks.
The staff was very corteous and attentive to your needs. The breakfast was perfect for on the go. The room was clean and the sheets smelled great. The price was right. The only thing was you can hear the traffic and noises outside.
Staff was quite courteous, even with a late evening check-in (the attendant walked me to my room as I was having trouble with the key!). The room was inviting, clean, with coffee available in my room. Would stay there again. A good value! I was relieved that there was parking within the hotel immediate area. Traveling alone, I would not have liked parking in the back lot late at night! But, the neighborhood seemed quite safe!
Staff was nice, room and bathroom were clean. The continental breakfast the next morning was very adequate. Room was on the first floor and I could people waking around on the floor above me in the middle of the night. I thought that booking.com would save me $$, but I would have gotten the same rate if I had walked in with my AAA card.
Its proximity to the event to which I went. I would have considered putting the heaters up a bit on the wall leaving floor space for occupant activity.
Great price, comfortable rooms, great food options nearby. Overall, this place isn't fancy but I would stay again for the value.
NICE HOTEL , GREAT SERVICE AND ROOMS ARE CLEAN. NICE RENOVATION
the motel is very small but the people are very nice. we had trouble with the t.v. and they fixed right away. I would stay there again
San Carlos Inn is nice place to stay in the San Francisco bay area. I am happy with my stay at this hotel. Nice, very clean and quiet. I checked in 2 am with no issue clerk was very nice and helpful. Very safe neighborhood its very easy to get train for San Francisco. There are numerous great restaurant in San Carlos Downtown near by. The front Desk was friendly and courteous--we asked for extra pillow and towel and they provided with no problem. Bed was comfortable and the TV had lots of channels. I don't understand why people are so picky- this isn't some fancy five-star place. This is the kind of place I like to stay at.
My husband and I had went to CA .We wanted to visit SF. so we intended to stay south of the city. I was concerned because it was such a reasonable price for the room. Seems you get what you pay for, quite often. I was so thrilled to find a very very nice room, a small fridge and microwave, pretty quiet and safe. We were even more thrilled to find a grocery store a block away and the either way. After spending time in the city, we were VERY please with our choice of location, and specifically hotel. We will definately stay at San Carlos Inn again.
I received good wireless service with a clean and comfortable room.
For some reason, this hotel has received positive reviews on some online travel sites; unbelievable. I stayed at this establishment once and in doing so was able to determine that I will never stay here again. Upon arriving, the staff was rude and not very accommodating. I was checked into a room upstairs that was in complete disrepair and possessing a foul odor. The bathroom needed work to bring it up to 1950's standards. The towels and linens were threadbare. I had to cover the pillowcases with my own clothes so that my face and head were not subjected to hairs and anything else that happened to be present. Lastly, the lock on the front door was broken so I had to work to ensure the room was secure. The aforementioned are the highlights of this facility. When one considers its fairly consistent cost structure, you are far better served sleeping in your car.
I really liked staying here. It was very close to Cal train station. The room was clean, the beds were comfortable. I would highly recommend this place to everyone! The hotel was pleasant, with very courteous staff. Since the price was very low, we didn't really have high expectations when we arrived so what we did see we liked and found very acceptable. Not luxury but then again we didn't pay for luxury. If you want peace and quiet, which is what we wanted, this is perfect.
As seasoned travellers who have a reasonable sense for the level of security and cleanliness, my wife and I say that this 'hotel' is rated 'Unacceptable'. We will sleep in our car before sleeping here. \nI would not trust my family's safety in this area, and I certainly wouldn't leave anything of value in this hotel. The neighborhood is 'challenging' at best. If you read this and have doubts, then I can only suggest this; Having travelled into Mexico, Belize, Canada, Europe and USA; we have seen and travelled into 'poverty' and stayed there. \nHowever, this is one of those 'hotels' that is a 'NO WAY'\n
It has been upgraded and I would highly recommend this place.
I like this motel, will come again. Good service. Nice friendly staff.
I was pleasantly surprised with my stay. I would highly recommend.
None; for overnight stay only. They did not have 2 double beds that I had booked previously; and the bed was too soft! The front desk person was not too polite
The front desk and Continental breakfast staff was very friendly and accommodating. Wish there was a fridge and/or microwave. I also asked the cleaning lady for extra towels for the pool and didn't get any. My room was close to the pool near the back where the smell was awful. I'm assuming that smell was from the restaurant on the hotel grounds. Luckily the odor did not seep into the room but going out to the car was not pleasant.
Didn't state on the website that they don't take under 21. I had to look for another hotel and front desk was shitty
Good to stay for one/two nights. Food places far away from hotel but Beijing Buffet near to the hotel is great. Bart access require taxi but less than $15. Nice place.
It looked clean and as if they were renovating many things. A good majority of the rooms were updated with new furniture and beds. We got stuck in one of the old style rooms.
During our visit, it was very crowded and understaffed. but the staff was doing the best that they could under the circumstances. Location to the airport
Room was clean. Check-in/Check-Out was efficient. Comp Breakfast was sufficient. Good option for an inexpensive airport layover or an inexpensive edge-of-town-hotel with a convenient shuttle to the sfo Airport bart. Contract Hotel/Airport shuttle bus is supposed to run every 20-minutes, but missed an evening run (Sat night) around 9:40.
I liked the convenience of the location. Breakfast ok. Wifi didn't work. Choppy, sporadic, poor. Condition of overall hotel very poor. Old and very worn. TV didn't work properly. Picture choppy and wavy. Color quality bad. Desk staff rude and impersonal. Felt like I was imposing on them when asking for clarification. Made for a distasteful experience.
Close to the airport with convenient shuttle service. Good price. Breakfast was minimal.
It was really close to the convention center The woman at the front desk was rude and not helpful as to where my room was. There was mold on the windows and drapes; The sheets did not look as clean as they should be.
Close to airport with shuttle service. The room was far from adequate,(did not have a bedside table nor lamp for reading, sheets had burn holes in them) carpet, no phone, people hanging around the outside doors. I did not feel comfortable in this hotel.
Parking Pillows flat tv remote did not work
Hotel próximo ao aeroporto, foi providencial para um repouso de algumas horas para seguir viagem.
Equivale a um hotel 3 estrelas no Brasil. Fica próximo ao aeroporto porém distante uns 15 km do centro de San Francisco (não se houve o barulho dos voos, não chegam a perturbar). Se estiver de carro, estará distante uns 20 minutos do centro de S. Fco. Hotel confortavel e limpo. O café da manhã é o continental. Num raio de 2 km há centros de compras, restaurantes e fast-foods, etc.
Facilidade para chegar ao aeroporto na necessidade de viagens muito cedo pela manhã. Funcionária queria cobrar 4 pessoas,quando eram apenas 3.Disse que o quarto acomodava até 4 pessoas,mas quando fizemos check-in avisamos que eram apenas 3.
A qualidade do atendimento e a disponibilidade do pessoal da recepção.
Boa localização. Perto do aeroporto. Serviço de traslado de cortesia para / do aeroporto. Reservei um quarto com 1 cama king-size. Quando cheguei, me disseram que só tinham quartos com 2 camas queen size disponíveis. Elas pareciam mais camas de solteiro.
Fiquei neste hotel pela proximidade do aeroporto pois tinha que devolver o carro na locadora no aeroporto e pegar um voo no dia seguinte logo cedo. o servico de shuttle para o aeroporto e muito bom e a pontualidade no horario de abertura do breakfast foi excelente.
Always a comfortable bed, close to car rental return, good little restaurant, good wifi signal
The price was a good value. The hotel is right next to a highway so the noise level is above average.
Not much, except it was reasonable near to the airport, but I could have got a closer hotel if I had researched enough Could not find my reservation, very poor internet reception ( I prefer to pay for my connection than have a really poor free connection), felt like a motel but did not have a motel price.
Very nice and clean room, bed was extremely comfortable. Staff and restaurant excellent. Close and convenient to airport. Shuttle service.
It is convenient to the San Francisco Airport, and has a restaurant on site. There is also a free shuttle bus every half hour.
Clean, comvenient Wireless not good enough
Convenient location by the airport. Lobby and dining area were adequate. The room was an awkwardly apportioned, two story renovation that the desk clerk referred to as "the penthouse suite." In terms of comfort and functionality, it was poorly thought out and did not represent the Sheraton brand well. If grading feng shui, this room would receive a zero. In the morning, there was a "discrepancy" resulting in no breakfast service at the time I needed it. One staff member said something about them trying to find a cook. The kitchen seemed poorly organized and under staffed. I will not return to this hotel.
Staff was excellent and the restaurant food was delicious!
The bartender was great and the bed was very comfortable
Location; well sound proofed from highway and airport noise; double queen beds
courteous staff, clean rooms Room service breakfast was mediocre at best....coffee was terrible, didn't come with cream and sugar nor butter for pastries. It was as if someone slapped a few rolls on a plate...for $20.
close to San Fransisco International Airport
in house breakfast poor standard of first room offerrefd
It was great staying at Hampton Inn. The staffs were really friendly and nice.
Everything was OK except for 2 things (see below). 1) The wired Internet connection didn't work. The wireless connection didn't work either. The customer service (responsible for the connection) could not help and offered to fix it later but I didn't have time for that. 2) The toilet got jammed easily.
Close to see my daughter at SFO state university
All features of a high end motel
It was a very nice room, comfortable, clean, and plenty of room. The shower/toilet area was also separated from the sink, which allowed each of us to get ready without over crowding the bathroom It was a touch on the expensive side for a 3-star hotel, but it was also World Series weekend so all prices were elevated
Rooms are very large and clean. All my needs were met. Breakfast was light but good enough for our needs. Smoking area was right in front of our room. There was no lingering smells but it was still unpleasant to be around if you stepped outside while someone was in the middle of a smoke. Maybe move the area to the center of the courtyard instead?
Boa Localização para quem está de carro Area do café da manhã muito pequena
proximidade do aeroporto
nada preço caro para pouca qualidade. Quarto antigo e sujo, café da manhã deplorável e aparencia horrível.
Nada sobre este lugar é ok. Eles são muito rude empregados Os funcionários do hotel. Extremamente rude
Transfer aeroporto-hotel-aeroporto, facilidade e localizaçao do transporte publico. Melhorar a qualidade do cafe da manha, limpeza e organizaçao dos quartos.
spacious and pleasant room together with friendly and professional staff.
I liked the energy overall of the staff as 90% of them gave good eye contact and welcoming smiles during my 3 days there. I enjoyed the daily breakfast. I wish there were non dairy, non sweet options for my coffee such as soy milk or rice milk.
Room was clean and staff was friendly at front desk. Price too high for a Monday and Tuesday night.
The refrigerator in our room leaked and they said they would have it looked at but still leaked - carpet was wet. I was told they couldn't compensate price for room due to it being purchased through a third party.We were there because of a death in our family. Very disappointing.
Hotel has old fashioned railings everywhere that a small child could fall through. The hotels breakfast makes you feel like you are in some kind of prison cafeteria. They need to redesign it completely to handle the flow of people. Ridiculous to wait 1/2 hour, no ice ever with soda machine - pool was col all day Hotel has old fashioned railings everywhere that a small child could fall through. The hotels breakfast makes you feel like you are in some kind of prison cafeteria. They need to redesign it completely to handle the flow of people. Ridiculous to wait 1/2 hour, no ice ever with soda machine - pool was col all day
Parking was plentiful but they gave codes and noted rules even though there no barricade. A bit confusing but it worked...
Was a really short stay between two airplane flies. A 12 and 2 hours fly. Beside this everything was in the range of fair to good. Maybe the 7 AM breakfast, on a weekend day was not early enough for us.
I just hoped it would look more new and not so worn down.
Very welcoming, great employees. Free laundromat, reasonable free continental breakfast. Beds were not that comfortable...and no small frying/egg skillet to mske the kitchenette functional.
The hotel location was just far enough from the heart of San Francisco to get a good price, but close enough that driving wasn't an issue. There was mold in the showers that my boyfriend had a pretty strong allergic reaction to, but overall the room was quaint and clean.
Loved your pillows and mattress You need more seats/tablesl for breakfast
We arrived a day early. We were able to get a room, but the next day we were told we had to leave the room and couldn't check in until later in the day into a different room because our reservation was not for a "premium " room. Sheet checking in the standards room, the only difference was that our refrigerator did not have a freezer, night light did not phone chargers attached, and the tv was smaller. This was a huge inconvenience which could have ben prevented. Also on firts night if our stay, we did not receive a parking pass and were not asked for any mind of id when paying. There was hair in the shower of the "premium " room.
I have stayed in this Hotel on 3 separate occasions and they have all been quite pleasant. Its a convenient place close enough to San Francisco, the view is awesome both at the hotel and driving (unless your room faces the freeway). Facilities are upkept and the staff is friendly. Walls are a little too thin, I can hear everything next door, including the crying kid which was a bit annoying. Also, we found an earring behind the bed.
The view was lovely, and the fireplace in the room was great. I also enjoyed the continental breakfast delivered to the room. All very nice. I feel strongly that the Inn at Oyster Point is overpriced for the quality that was presented. The bed was lumpy, the pillows were flat, cheap covers on the bed, and threadbare carpet. We were also told we would have free transport to the airport, but because we left early -- we paid an additional $30 for a cab ride. For $175 a night in San Fran, I can do much, much better. I could have just as easily stayed at one of the corporate hotels down the road -- and will likely do so next time.
The view from the room was spectacular. The staff was very accommodating, genuinely friendly. Hidden Gem. The carpet didn't match anything.
Friendly staff, very clean, good restaurant, perfect customer service no
This is a wonderful little hotel right off Oyster Point. The staff was friendly, the room comfortable and the location was perfect for seeing the city during the day and relaxing at night. The free parking and breakfast were added bonuses. This is now going to be our "go-to" hotel when visiting the bay area.