Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Pessoal muito atencioso. Alguns clientes demasiados ruidosos.
Da simpatia dos funcionários, da variedade de comida ao pequeno almoço e jantar, temperatura da água da piscina, arranjos exteriores, espaço dos quartos, localização do Hotel numa zona calma. Não gostei que o piso à volta da piscina fosse tão escorregadio quando molhado. Não podia deixar a bébé andar sozinha à volta da piscina porque escorregava constantemente e isso tornou as idas à piscina muito cansativas. Ouve-se muito o barulho das pessoas a passar nos corredores, dentro dos quartos.
staff very good and place of hight quality.
Comfort good food excellent staff . nighttime dancing pool activities. Great walk to maspolamas on prom and beach. A little too far from centre of activity
Maximum 3 stars. Star raiting means services. Self-service hotel. I am quite serprising, that at 5 stars hotels I have to drag matresses and ashtrays in pool area for myself, no one even helps. Room cleaning not every day. Pool area dirty. Brought caps and glasses leave for all day near your sheslong, New year party in cost of 130 eur per person, that hotel did not find a money even for small firework.
The food and Staff were excèpional the spa was also top Class write at least 15 words
I liked the swimming pool and the staff where great. The price of food and drinks where very expensive and the room was small and could of gone to a different hotel with the same thing but alot cheaper.
Good food selection at buffet, friendly staff, excellent location by beach. Double room did no have double beds, beds hard, old and need to be replaced, rooms decor dated.
The pool is beautiful, as weel as the garden. The food was always good. The location is perfect to relax, the proximity to the beach by the back of the hotel is very handy as well. The bed is too hard and gave me back pain.The clerk made a huge mistake when the transfer came to pick me up. She simply was unable to find my name in the guests list and told him i had canceled my reservation. The chauffer went away. When she realised her mistake she didnt even apologize and i almost lost my flight. unbeliavable for a 5* hotel.
Majority was excellent - the location, the hotel itself, the food. It was exactly what we were looking for - to get away from the crowds for a bit of piece and quiet. Being direct on the beach was another big plus. Being a young couple, we definately were the odds one out. It wasn't that which bothered us, more so the treatment we received from the manager of the restaurant (Senor Ramirerz), whom was responsibile for the seating of guests on arrival to the resaurant. Never have I met a more patronising, unprofessional service employee. He was the only real negative from an otherwise great holiday.
nice view from room to use their tennis court was very expencive
Proximity to the beach. Nice large bedrooms with good sea views. Meal time arrangements were a bit confusing regarding reserving tables. Lack of parking facilities resulting in extra expense.
Proximity to ocean is excellent. Near shopping and very good restaurants. Great beachfront property. Breakfast was included and very good.
The position is very good: very quiet but at about 5 km to the centre of the "movida" that you can easily reach by taxies (5 euro) or bus (one every 15 minutes - 1 euro - bus stop at 100 meters from the hotel). The food is very good (included the Italian pasta that is well cooked). Swimming pool was very crowded and to get a place you have to go at 8.30 (but I stayed in the week of August 15th so I think it's normal) - the hotel has an area reserved to nudists quite big that generally was empty: I think it could be reduced; luckily the hotel is really on the beach where I didn't find have any problem to find a place. The hotel is a little bit formal and long trousers are required for dinner: that's good for business travel but during vacation I would prefer short trousers...
Location is excellent Room service, music by the pool
Location was perfect. We had a nice view over the see from the beach. The gym was free to use. Diversity in breakfast items. The attendants make huge noises during the breakfast! It was never calm! The double room does not have a real double bed, instead there are two single beds. One has to pay 2 euros per day for the safe box. If you could find a few young people, then you are lucky!
Good location, comfort badroom, beautifull view and great food. Terrible arrangements for dinner (You can only arrive for dinner at 6PM OR 8PM! Do not dare do arrive any other time!) Hotel staff not friendly. Crowded swimming poll. Not a good hotel for a young couple of for families with childres.
good location, good facilities I was on half board, would have liked to have had lunch some days instead of dinner
I like the hotel, hotel view from balconi, nice staff, and ease going costemer
O Silêncio. Sim, õ comando da Tv não funcionava.
A sua localização,as piscinas,muito tranquilo e localização do quarto.
De tudo. É absolutamente extraordinário. Nao há o que aperfeiçoar. Só se esse hotel pertencesse a outro planeta
+ A piscina aquecida para crianças, o pequemo -almoço, a comida choza restaurante , o serviço dos chefes de cozinha e empregados do choza. + Poderia ter uma piscina aquecida para adultos no exterior pois nem sempre a água está a temperatura para nadar.
Da vegetação envolvente, e na minha estadia vivi um grande sossego, na piscina havia um grande silêncio. Os quartos são grandes. A praia tem demasiados calhãos para tomar banho. É necessário levar sapatos de água.
Piscinas excelentes, óptimo pequeno almoço, tem bares muito bons em frente ao hotel, junto à praia, garagem gratuita. Praia com pedras em frente ao hotel, não se podendo utilizar e este é um pouco isolado, sendo necessário longas caminhadas até chegar às zonas de animação (Maspalomas).
Staff were extremely friendly and helpful. Rooms were well kept and cleaned daily. The pool area was always cleaned and offered sufficient space for sunbathing. The pool could have been heated as it was too cold to use. Overall a good standard of accommodation. Axelbeach restaurant was underused and offered only a very basic menu of burgers, club sandwich and a couple of salads. Breakast was adequate with the buffet choice available. One disappointing aspect was the pool bar closing at 6pm. Given the gay clientele, more could have been done after 6pm to make the axelbeach more sociable by providing guests the opportunity to mix and get to know each other. It would have been the ideal place to meet before heading out for the night - topless barmen? DJ?
Tudo bem,desde o check-in ou check-out. Somente a falta de insonorização dos quartos.
o pequeno almoço é fantástico
Comodidade, qualidade, atendimento.Tudo bom
Já ficamos neste hotel há 3 anos e gostamos de tudo. É um hotel a recomendar Este ano reclamamos que ao jantar não nos atenderam quando chegamos e já estávamos a comer quando nos vieram perguntar o que queríamos beber. Fomos de imediato atendidos e a partir daí tudo correu maravilhosamente bem
no copto geral gostei de tudo,pois ja e a terceira vez que ai ficamos
Adorei o Hotel. É magnifico. De noite é qualquer coisa de extraordinário. As instalações, o quarto, o restaurante Buffet. Aconselho vivamente e espero voltar. A falta de organização do Restaurante da Piscina Alpendre, a comida chegava 1º que as bebidas e demora no atendimento.
Do facto do hotel parecer uma pequena vila mais do que um hotel tradicional, ter optimas condiçõe e ser muito bonito o preço
localização junto ao mar. Jardins e piscinas excelentes refeição podia ser melhor. Fraca qualidade dos sumos
Qualidade geral do hotel, excelente 4 estrelas, tempo de praia sempre bom Arranjo / arrumação do quarto (nunca era feita a cama da minha filha bébé - berço)
Gostei de tudo. O hotel é fantastico.... O unico senao, é a internet...um bocado caro para 1 hora de serviço
SPA. Pequeno almoço (falta de sumo de laranja natural)
I liked the location. Near the sea and near Playa del Ingles. It's a pitty it's often too windy. You can walk to the next city via the boulevard. The reception is very helpfull and friendly. They pretend to be a four star hotel, but the facilities and interiour don''t reach the four stars. The breakfast and spa, fitness are very poor. The interior is old fashion, but clean. Most of the staff don't know how to prepair the drinks they have on the menu.
It was a very enjoyable experience. We took the half-board option and it was a good decision. The food was excellent !! Breakfast was a buffet with a decent variety, no complaints there. Dinner was a set meal usually - except one night when we had a bbq :-). The rooms were clean. The staff was very very friendly and always had good suggestions for what we could do and where we could go. Bartenders were excellent. Great cocktails. We didn't really use the pool (maybe just to dip our feet in the water to cool off) but that was only because the beach was so close (yes I could literally roll out of bed and be on the beach). Location was great. Not too touristy and at the same time not too far from the center (1/2 hr walk along the beach) all in all, it was a great experience, just one negative, the bed was a little uncomfortable. Not sure if that was because our skin was sensitive from a day out in the sun.. or if the bed was just uncomfortable ! :-)
Room was ok Pool not heated. Brekfst very poor
Nice clean and quiet hotel. Comfortable double room, good beds and a great view of the sea. The breakfast could do with some better presentation, a little more variety and more choice in fresh fruit.
The Ocean-view room was terrific. Very nice and quiet, and by far the better of the hotels in San Augustine. It was very clean and the service was great. It was a bit far from the main part of town.
Very comfortable hotel nothing
O hotel é bonito, tem bons quartos e bons serviços. A comida é muito boa e os funcionários são bastante atenciosos e simpáticos.
Da localização do hotel e dos serviços oferecidos. A qualidade da casa de banho, noeadamente a falta de "bidé".
Location of the hotel is excellent, near the sea and not too far from the services. Hotel offers basic services such as breakfast, snack bar, and the lobby bar which offers some entertainment on the evenings. We got good service much attention by the staff at the restaurant (breakfast time) probably because travelling with noisy little kids. Thanks for the staff! Pool bar Atlantico was a dissapointment, snack bar was open only a couple of hours per day and food was no good. Drink here and eat your snacks elsewhere. Service at the bar was good and friendly.++++
понравилось близкое расположение к морю и великолепный вид из окна. Отличная работа персонала в ресторане и в кафе. Наличие справочной и другой информации на русском языке.
good location in Melonaeras, nice swimming pools, plenty of restaurants and bars, very quiet in the nighttime the minibar was not serviced, the reception never answered the phone, the hotel is not finished and the construction work is very loud in the morning, poor breakfast, no parking available at the hotel only in the area- on the street, which is very crowded. Just a few elevators and some rooms are al little bit far from the lobby. The safe in the room is charged per day - a 5* hotel should have it included. I did not like the lavaoar right next to the room entrance, so every body entering your room could see your tooth brush, shaver....right in front of the door. the first feeling entering the room is more like a locker-room than a 5* hotel room. Not all the pools are heated - we found only 2 .
Do jardim, das piscinas, da localização, da proximidade da praia, da possibilidade do passeio nocturno pelo calçadão junto à praia, do buffet, da amabilidade dos funcionários e do acesso aos transportes públicos. Houve um dia que eram 3 da tarde e o quarto ainda não tinha sido limpo e nós queríamos dormir uma sesta.
Organização, localização excelente. Ruido da estrada, sendo impossivel dormir de janela aberta. Algumas restrições, como uma cauçao para o comando do televisor e pagamento antecipado da estadia.
As refeições, o ambiente
Gostei do hotel na generalidade. Tem um exterior fantástico. Muito espaço, piscinas óptimas, fantástico Jacuzi e muito bem cuidado. Gostei particularmente dos espaços verdes que circundam o hotel. Dou também os meus parabéns aos animadores do Hotel, a Indira e o Carlos Manuel. Conseguem mover o pessoal! Penso que precisa de alguns cuidados a nível de carpetes e outros similares nos interiores. A existência de um secador de cabelo também é um caso a considerar.
Simpatia O preço das bebidas no restaurante
A sua situação e as zonas de lazer. A comida tinha pouca variedade e muito repetitiva. O serviço e o custo das bebidas no refeitório não é condizente.
Bem localizado, em frente à praia. Boa rede de transportes. Piscina das melhores nas redondezas. Pouca variedade na comida. O ar condicionado nos quartos, só funciona nos meses de Julho a Setembro, mas esquecem-se que em Outubro as temperaturas chegam aos 30º/35º.A melhorar a animação.
Comida e quarto Precisa de mais funcionários no restaurante, Falta toialhas diáriamente. Falta sabonete e shampoo diários
Boa harmonia com os funcionários do hotel excepto no restaurante. No restaurante quem usa pensão completa as bebidas são pagas e caríssimas;se pedir uma cerveja não vem em garrafa mas sim num copo tipo aperitivo pequeno e custa 2.50 €.Nem em hoteis de cinco estrelas...e o menu não existe no restaurante,como o que há se quero