Location is good, 8min to Pier. The supermarket and some food store is just besides the hotel,very convenient. The room is old,and the staff sometimes forget to change the towel. The dryer is very very dirty,not like a 5 star hotel.
The location When it stormed I had to park in a bank parking lot around the corner which made it for a very undesirable walk. When I pulled into the bank parking lot the attendant refused to let me park stating he had no idea what I was talking about. 2nd issue. The first front desk woman that checked us in was amazing. So helpful and nice! You could tell she really enjoys her job. The front desk girl who checked us out was horrible. She checked us out on Sunday August 31st. I asked the lady a couple questions about the area and she couldn't answer anything and appeared to not wanted to be bothered. I understand you have a concierge but he wasn't available. Please educate your guests a little about the area. Like recommendation on a nice restaurant. 3rd issue. The room was huge but I stepped in something that was very slimy. It appeared to be maple syrup which was all over the floor. I have stayed there before and had a better experience
Offered shuttle bus to Tropicana Field to attend baseball game. Helpful staff (especially Edith Odonez) Nothing. Great experience
Shuttle service This was not a great hotel for family visits. Also, we had to pay extra for everything - parking was $16 a night , and for the price of a room it would have been nice to have some form of complimentary breakfast. I guess the more you pay, the more you have to pay. They made a big point of letting us know that the ice was complimentary, which made me laugh because where in this country is it not?
The staff was great. They even comped our parking because it was my husband's birthday. N/A
There was no hot water the evening we checked in Had to wait until morning to shower
Clean, good location. Can't have a rollaway bed in a room with two double beds. Have to go to front desk for ice!!!