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Exellent accomadtion very helpfull really funky rooms Nothing
Good experience. went especially for the Molin Rouge Room - wife thought it was brilliant! Bathroom was great as well.
Room (Moulin Rouge decor) was very special! Car park was very tight.
Trés chic. Difficult to find - but normal route beside river was flooded ;-(
nice restaurant (and great breakfast), and staff the hotel is rather old, the room was large but the equipment was very old, the two beds were small, the terrace was not clean and with weeds, we had only one towel in the room, the bar was not very confortable.
Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.
Nice hotel a good stay could find no faults
The staf were friendly and polite. You feel as a guest you are welcome! The Weddingsceromonies once a week were too noisy. we couldnt sleep and we could not use the facilities, where the celebrations are
Hotel Staff are Excellent Bed covers are far to small....
the nature around was beutiful. a beutiful breakfast. the room was small.
Good service, food and locality
A 140E room shouldn't feature a "plastic" shower
The room was excellent and the staff very helpful Having to pay for parking
I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.
The restaurant - the chefs are very good
The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.
Loved the city Just the cost of breakfast
The staff was very well trained and pleasing, hotel was clean and up to the mark
Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.
The female hostess at the desk, wish I remembered her name. Very graceful, cordial and helpful. The price of breakfast that we did not have.
Very close to Congresshalle and shopping area
Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.
Good, clean and friendly hotel. The restaurant was surprisingly good for evening meals. A business hotel, pure and simple, with no frills. I booked a double room for solo occupancy and so I found a double bed with a single duvet. Thought that was a bit mean.
Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.
nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning
The staff were superb, as was the food nothing was too much trouble
The hotel is in a quite street and therefore I got a good nights sleep
Veryn nice comfortable rooms, pool was super. Fresh juice from oranges at breakfast In bthe bath room there is no drenage on the floor, typical german, After the shower you have to dry the floor with your towers!"#%&)(
Very delicious breakfast buffet. Comfort room only has a bigger bed. Partly inhygienic: small blood stains on bed clothes, dusty ventilation holes in bathroom.
All of the staff were very friendly and the location of the hotel is wonderful for experiencing Saarbrücken
The staff were very friendly. The breakfast was excellent, and included in the price. The room had a good view across the road to the church, and there was no noise from the street in the morning. It was only 5 or 10 minutes walking from the station and was very easy to find.
Kind, helpful staff; very central location, overlooking Josephskirche, meant you could walk everywhere in town; fantastic organic/fairtrade breakfast. Our room was certainly not luxurious, and perhaps a little tired, but it was perfectly adequate, clean and comfortable. A minor and fairly obvious point, but being in such a central position, and with a front-facing room, there was a bit of street noise at night. My wife says she didn't notice it, but I did.
close to downtown, clean, very basic rooms, nice breakfast rather tiny bathroom
Breakfast Poor Room facilities and bad Smell
Loved the downtown location; one block from christmas market. Room was small but comfortable. Tons of character in the building. Staff was pleasant and helpful. Queen bed is two mattresses together in a frame - sleeping towards middle of bed means youre falling into the crack! €5,90 for a bottle of water.
The Hotel staff are very helpful, friendly and approachable especially the service staff at the front desk. Greatly appreciate their service for making my stay very pleasant. The envoirnment in the cafe is very good except the food. Need to work harder on the food.
AC was very noisy.
Nice location, friendly staff, rooms are spacy and quiet. it is right next to the Mercure with a better value for money. No free Wi-Fi, the hotel wanted 10€ to use their parking, don't do that, you can find places in the streets. The shower curtain was not 4 star standard, I would think shower cabins are not too much to ask.
practicle and comfortable hotel for business traveler, best value for money in the area not very good mattress, only 1 pillow in room
The wellness zone. 5 Euros for the Whirlpool (most places free, but ok). It was great to relax on the top of the building after a day of work.
Unfortunately I only staid one night! Hotel is great! Sleeping at the street site! Earlie cars make noice at morning 06.00 hrs
The convenient location of the hotel. We were walking distance from pedestrian shopping area, train, highway; but very quiet inside.
Good four stars hotel There were neither peignoirs nor sleeppers in the room.
Hotel La Residence staff was really just friendly and outgoing. The front desk staff was great in asking for info, resturants, places to go. I ordered flowers through the staff for my girlfriend and they were there at the front desk with in 30min! Great! Later to be delivered to my room at the right time! Frau Clever I think and the rest that worked the weekend of the 18 Jan 08 - 20 Jan 08 were awesome really made it a great stay. Nothing I can think of.
The speed of the Wi-fi Internet was too slow, especially in the evening.
we wher right down town, also the owner of the hotel was very caring . all was good. loved a larger room but we gat great value for thr price
The Hotel is near the Train Station (400 meters), just in front of the main pedestrian Avenue with all shoppings, bookstores, NordSee restaurants, etc. There is also a SuperMarket inside the Train Station. The room and bathroom were hyper clean, the matress was excelent, the room decoration has good taste and the breakfast has good quality. If you can speak German everything will be easier.
friendliness and central location the hotel is very nice and i have no bad remarks at all
Choice of food for breakfast.Garage parking for the car.Staff spoke English.
on arrival we could not speak german and the night man could not speak english, but he was very good helping us to check in and find the way to the garage for our car, when we were checking out we were informed that we could only pay in cash because the credit card facility was not working as a result of this they did not charge us for the garage parking, which was very nice of them
Clean room, helpful staff Lack of parking
The hotel staffs were friendly. Although some of them couldn't speak in English well (or at all), they somehow helped me kindly. There were neither an air conditioner nor a refrigerator. I could only use a small fan in the room.
Close to train station, excellent breakfast, comfortable bed, big wardrobe, clean, warm, free unlimited shower gel, internet in the room. The most remarkable thing was how kind the staff was. They allowed us to have breakfast on Sunday at 7AM, they have 24h reception desk, they gave us a discount because the credit card machine wasn't working.
very friendly staff, central location
The waiter was very courteous and kind and waited for me till late in the evening despite my delayed arrival. The room was clean. The room was pretty austere. Even if it was very calm and clean I felt disappointed by the style there, especially as I had read the rooms have been recently refurbished. The hotel is among residential blocks and although I didn't explore the surroundings it seems far out of downtown (but this has to be checked).
Very friendly staff, nice location, free parking, very nice room, delicious breakfast.
The staff, and especially Juergen & Claudia, is wonderful, and made us feel very welcome, treating us like family. I highly recommend this hotel.
There is easy access to the hotel from the Autobahn and it has a nice restaurant. There is no elevator. Parking is on a busy street in front of the hotel - first come, first served. The room small, the bathroom is small, the decor could best be described as "early bordello." Wired Internet cost an additional 4 Euros/day.
The cleanliness and size of the room, the location was central and easy to find. No tea making facilities in the room
Very large double room. Even though the room was totally undecorated and had no atmosphere it was very efficient and everything worked. Perfect for business. Receptionist was (and kept on) smoking. He was friendly, though.
The room was very basic. The hotel is old and needs some remodeling. You do not feel very welcomed.
That little swimming pool with sauna in the ground floor is a nice little extra. Free WLAN access is also great though a bit erratic.
swimming pool and sauna. excellent breakfast the rooms were quite basic
Sauna was excellent, reasonably large swimming pool. Free wireless internet access. Breakfast was good and hotel staff was helpful. Location is a walking distance (5-10 min) to the centre. The rooms were really basic but good value for money.
Very Good Breakfast, Room Very Clean Ok, Free Internet but a lot of Service Cut
Excellent buffet breakfast. Swimming pool and sauna
Breakfast was very nice with great coffee! Room was cold at night and bead covers were not adequate. I generally like to sleep in cooler rooms but this was uncomfortable.
east to find, within reach of the town centre on foot 10mins, good breakfast. Nothing much, no parking but public parking which is cheap very close. stairwells could do with a bit of refurb.
Nice enough place to stay for the price in a fairly quiet area. Close to the rail station to get into the city. Bar/resturant didn't seem to be open in the evening, I didnt ask why.
Rooms were clean and tidy, breakfast was good Location discription incorrect. Claims to be Saarbrucken but is at least 4km from town centre
Very easy to find the hotel,well signposted from the motorway
Good location Room didn't have air conditioning
No air con and the very close-by church started ringning its bells at 6am!!!
The cleanliness of the hotel room was excellent, the service was top class and the staff were very friendly. None.
Convenient location. Friendly service. Excellent breakfast.
A little hard to find the hotel.
close to stations Too hot and too noisy
It was good value for money The room was extremely hot
Staff were friendly and a short walk over the river to the main town. Rooms were very cramped. No secure parking unless previously arranged which we thought we had done, yet on arrival the few garages they had were taken. A lot of down and outs sleeping in doorways around the town. Pleased we were away from this part.
The staff is very friendly.
Near centre of town,Good breakfast Small bed I'm 190cm 6ft 4in tall.
Central, Clean, basic
Very nice staff, most of them speak decent English. breakfast is very nice with good variety.Hotel is 5 minutes walk to city centre however, it is surrounded by restaurants
The staff was very very heplful. One of the staff took the time to call the taxi i was in..where I lost my hat...got it back They really need to fix the locks on the doors. I had a great deal of trouble with the keys..otherwise the breakfast was great and staff great
friendliness of the staff
We arrived late but the staff were waiting and very helpful. There was no soap and/or shampoo supplied.