Prós: This is the closest hotel to the port to take the boat to Phu Quoc. You cross the road and you're there. The room was huge. The wifi worked. They also offer lots of extras like free taxis and a ...
Contras: Receptionist knocking on our door at 11:45 when check out is at 12:00... She didn't give us any information about the extra services or say thank you or goodbye when we left.
Prós: Hotel provides a free taxi service and mobile phone for you to contact taxi. This means that it is so easy to get to cafes and restaurants anywhere in the city, especially in the newly developing area...
Contras: Nothing much, great value, be realistic it,s a tired hotel
Prós: The staff was so helpful even providing a local phone for use while staying. It's the perfect spot to stay if you are catching the ferry.
Prós: Very comfortable and clean and new, right across from ferry to phu quoc, free taxi and free phone to use and you won't find a better valur for money hotel in the area! Very surprised at how ...
Prós: I am a foreigner with my Vietnamese family. We stayed for 3 nights. The excellent comfort of the hotel and room. English speaking receptionist. Don't worry about the location of the hotel as ...
Prós: Great rooms right next to the dock to take the ferry and although near the center, lots of small local places around for and drinks!
Prós: Across the road from the speedboat terminal, it offers a free taxi service around town
Prós: It is close to ferry to Phu Quoc. Free taxy to the city.
Contras: The area is a port and the surrounding is not very 'romantic'.
Prós: Ecellent location to the ferry, free taxi service, staff spoke good English.
Contras: Bathroom needs attention.
Prós: Very close to the ferry (3 min walk) and nice rooms.
Contras: Staff couldn't speak English. But we could still communicate with them so it wasn't a big problem.
Prós: The taxi rides were very valuable. The room was big and clean. There was a really nice view from the room.
Contras: The pick up from the bus station took much longer than it should have, although there was some miscommunication on the time and location. The taxi was free, but the driver would often pick up and drop off his friends along the way.
Prós: We enjoyed the pool very much as it was a hot day. The room was fine with all comfort including coffee. Breakfast was excellent. Great choice of asian food we like very much plus fruit.
Contras: Everything was good.
Prós: friendly staff, relax surrounding
Contras: Staff were extremely rude. We paid for a ocean view and got a garden view.
Prós: Could have used a bellboy.
Contras: Nothing really.
Prós: Breakfast were good they have Vietnamese and western choices. Vietnamese coffee was very good which I had every morning. Our room has a beautiful Seaview and the bed is very comfortable. Staff speaks ...
Prós: Perfection thats all i can say
Prós: Gardens, room, swimming pool all great.
Contras: Maybe because of our stay coinciding with the Lunar New Year, the resort was very empty. Not much atmosphere.
Prós: Value for money excellent deal at this 4 star resort. nice room with sea view. excellent large pool for relaxing. staff very helpful and friendly
Contras: Nothing to complain
Prós: Clean tidy & good location
Contras: The restaurant staff could smile once in a while
Prós: Awesome staff. All of them absolutely delightful. - reception, bar, restaurant, bell boy, breakfast, cleaners. Everything done more than efficiently and always with a smile. Nice pool and grounds, ...
Contras: The only complaint is that the water in the morning was never warm, let alone hot.
Prós: Clean rooms, nice swimming pool. Personal tried their best to help us.
Contras: The food was of low quality, we only got a small portion barely enough to still your hunger. and almost all of the staff didn't speak a word of English. Also nothing near the hotel to get a nice ...
Prós: We liked the facilities, the swimming pool, the gym, comfortable bed in lovely clean room, great shower and friendly staff.
Contras: Food over priced and poor quality, most of the staff had little or no English.
Prós: The staffs are super friendly and helpful. Restaurant meal is good. The environment is calm and relax
Contras: Location a bit far from market center. But no problem it costs only about 3usd by taxi. Breakfast buffet is variable. I prefer bread, yogurt and fruits, unlucky me those were average on my day
Prós: Clean and new. Accommodating staff. Nice pool area.
Contras: Breakfast for western people requires significant improvement. Only choice on offer was fried eggs and a bread roll. If without transport, quite a distance from entertainment areas and cafes.
Prós: Clean and comfort Quick check in and out Free pick up service to airport Good breakfast Good for the kids in Swimming pool
Prós: Very cheap. Stayed here for one night. Staff spoke very little English but were helpful in organising us a metered taxi to the ferry.
Contras: Mysterious stains on the walls and the bedsheets and there was a musty smell in the room. The place felt a bit dark and dingy. Wouldn't stay here for more than one night.
Prós: The woman owner was helpful
Prós: We had booked 2 rooms as we are a family of 5. They had us too far apart so upgraded us with no extra charge, so that our rooms were opposite. Location is literally 50m from the regional bus station ...
Contras: Staff speak very limited English. Wifi was so bad, we gave up even trying to use it.
Prós: It was a proper hotel room for a very decent price. Everything was taken care of, very clean and helpful staff. Amazing bathroom and comfortable bed.
Contras: Nothing really to complain about
Prós: The hostel is alright for one night. Location is good, just next to the bus station. Room was alright.
Contras: Staff speaks very little english so communication and information are hard to get.
Prós: Nice staff, good location next to bus station and inexpensive delicious places to eat. Also a good market at night a few streets away. Stayed here for one night between Phu Quoc and Can Tho
Prós: Clean spacious room with lovely bathroom, air con and a fan. Very close to the bus station.
Contras: The staff couldn't speak English very well so asking for things could be difficult.
Prós: I've got a VIP room at 7th Floor. It was clean, cosy and absolutely worth of staying.
Prós: Not much except the price
Contras: Not really friendly staff. Don't really speak proper English. Room was facing the very noisy street. Was not really clean (bad smell) and the services provided were poor
Prós: Asked for a room with a window after a couple of windowless booked through Booking on my trip to Vietnam and got an almost panoramic view from the third floor. A lot of local inexpensive eateries ...
Contras: Staff not very informative barely speaking eanglish. Rubbish bags left in the corridor.
Prós: Good value for money, good location.
Contras: The Staff weren't exceptionally helpful
Prós: Staff Service was great
Prós: Very spacious room, 2 large twin beds, big clean bathroom
Contras: Nothing to do or see in Rach Gia
Prós: Quit surrounding very friendly staff Quiet place
Contras: Softer bed would be nice! Location is a 30 minute walk from town centre
Prós: Hotel well located in Rach Gia not very far from the ferries to go to Phu Quoc. Cheap price for one night.
Contras: Very noisy street with thin windows it's quite hard to have a good night of sleep. Not very clean room, stains on walls, stains on towels, bed cover without sheet which is not very hygenic, air ...
Contras: This is an old, ugly, poorly maintained hotel. I think they might also rent rooms by the hour because we heard squicky, bed noises all night long! Also a lot of noise from the street although we ...
Prós: Big room, soft beds.
Contras: Toilet was leaking, bathtub wasn't keeping water.
Prós: Lots of windows in the corner rooms. Staff was very nice and we managed to communicate even though they did not speak much English. This is a family-run hotel and like most of these in Vietnam, ...
Contras: Could have used a top sheet instead of the blanket.
Prós: Nice location, clean room, great view and very friendly staff.
Contras: Hotel was very smell fishy and bathroom was very dirty
Prós: Quiet location but far from everything
Contras: The room was dirty, lot of hair in the bathroom, aircon was leaking and freezing even when i put the temperature at 30 When i check out the woman in the reception told me a wrong price twice, i had ...
Prós: ... the ferry ;)
Contras: Even if the structure is not bad and somehow '70s' the running is totally missing... Rooms abandoned kept stinky, humid, moderately unclean. Just the minimum effort would do the difference.
Prós: Friendly staff.
Contras: Wifi so weak.
Prós: It was a beautiful hotel room very spacious the use of balconies to relax in the evening. use of a motor bike from the hotel to get around on enjoyed my stay there very much
Contras: Booking out early in the morning the staff did not know how to operate visa and credit card machine so I paid cash lucky for them and English language was very poor
Contras: Elevator door is faulty Bathroom prone to flooding Ants in the room Leaking air conditioning Phone line connection is faulty No room service
Contras: No english speaking stuff
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