Tudo é muito bom neste hotel. Desde o staff, simpático e eficiente no atendimento, até aos quartos, de boa dimensão, decoração agradável, muito confortáveis e limpos passando pelas zonas comuns, bares e restaurantes, tudo muito bom.
grande conforto, instalações excelentes e uns jardins fenomenais. ao fim de semana, os bares são usados pelos residentes o que provoca alguma confusão.
Mainly, I liked the location, the bathroom with its modern design and facilities, and the furniture compared with the price. I did not like the fact that they immediately withdrew the amount of stay from my credit card (after booking through booking.com) and the fact that it is not refundable. Also, I did not like the idea of the “open bar” to the reception. Also, I did not like the fact that the staffs were somehow “nosey” and I noticed that the longer you stay, the worse their treatment gets with you especially at the restaurant by breakfast time.
The free internet connection Breakfast was expensive and below standards for this kind of hotel.
Spacious, clean and quiet room. Fast wire-line internet, helpful staff. Everything is good.
The front desk staff was extremely helpful and knowledgable. The restaurant was superb! I would have liked an exercise room with modern areobis equipment. You should restrict smoking in the hotel lobby.
Comfortable modern business hotel; cable tv in several languages inc french, english and italian; reliable free internet; good bar area; walking distance to all major tourist sites.
Good location, clean. Desk people were a bit cold but all other staff were helpful. Food was good but not great.
The stay was fabulous. lovely prepared meals. Staff extremely helpful and friendly. The tranquility of the hotel was amazing, just been inside the garden/swimming area was a holiday in itself . great hotel indeed. The only thing on the website under services its written that there is an Airport Shuttle. On arriving to the hotel asked if they had an Airport Shuttle they said no, we would have to order a taxi which they would do. So that was an extra expense that we did not plan for. To me that is not an Airport shuttle but taxi service that I could get at any Hotel.
Close to local market and attractions Room was not that clean. In couple of times the towels were missing from the bathroom! Had to call room service. I left my silver chain in the room, e-mailed to ask to give to my colleague who was still there….still waiting for the response
It was comfortable and convenient and we met there the group with whom we were going to be traveling -- all of whom, by the way, did not have as pleasant an experience with the Hotel as we did.
Its location The price/quality relation is very poor. Also, they have an associated Car hire business which misquoted prices, and then when I said I was going to pay with Credit Card said to me that i would then have to pay 20% additional. The way this company wanted to give me the car hiring contract was also not very transparent. A Hotel should only recommend serious companies.
Room was clean - restaurants and bars were good but a bit over priced, but food very good Not a lot of ammenities considering it's supposed to be a 5 star hotel. Lost electricity in my room for a few hours also before it was fixed. WOuld recommend but only as somewhere basic to stay
Wifi price and validity period
Quick room service but often not exactly what we asked for I had to ask them to clean the room, the 2nd day it wasn't done, when I asked why they hadn't done it the first day they said because the no entry was on the door handle, it was until 12midday afterwards it was 'make up my room' following my complaint when I returned to the room a 2nd day when it hadn't been cleaned at 3pm they came and cleaned a little but didn't hoover the carpet
the shower and tv were broken
the room was booked through the site, however when i arrived there was no reservation, lucky that they had a room available.
It was in the center, the lobby was large and nice. THe rooms were big and the bed was comfortable. The alarm on my door made a rattling sound all through the first night, I couldn't sleep at all. I told this to the reception; they said they would call a technician but they didn't. The next evening again I insisted and they called the technician at 12 o'clock at night. They didn't apologize for the inconvenience, they didn't offer any reductions. They didn't change my room. Only after the second day, when my husband couldn't enter the room somehow, they changed the room.
Second time I travel to Rabat and I stay in this hotel for business. First time stayed in junior suite (very large and confortable) second time in standard room at 4th floor. The hotel is good if you are using it only to sleep and to work. Few minutes walking from downtown (theatre, post office, station area) with lot of restaurants and shops. Few minutes walking from Rabat Medina. It has no swimming pool, no sauna, no gymn. If you are travelling for business and your wife is with you she will hav anything but the room and large hall to stay!
Very confortable, the service was top class, The food is also excellent
The Rias is incredible, the best in all Morocco, we recomended to stay there
The ambiance, the food, you can get a beer and good wine too :) The service in the restaurant was a little relaxed, but I think this is an African thing
It is a beautiful riad, definitely one of the very best we stayed in Morocco. The looks of the place are amazing: pretty, clean and "automaticly relaxing". Staff was very friendly and helpful, not pushy by any means. Great location. I would definitely recommend this hotel to any of my friends! Just loved it! Also, dinner was reasonable price (a bit more expensive than outside, but surely good and worth of staying in). It would be nicer if staff would speak some more english, but this is a common "problem" in morocco... And yes, lack of shower curtains is fun, but again - same as everywhere else in morocco.
Gorgeous Riad, stunning dinner on the terrace, luxurious suite. Excellent location if you plan to visit the medina, kasbah, and the souks.
The authentic atmoshere and interior design is absolutely beautiful. It is a little gem in the middle of a maze of narrow streets and walkways. Although I could not speak French, the manageress and staff were exceptionally helpful and friendly and I managed just fine. I would have preferred a more substantial breakfast.
Staff, decoration, swimming pool Air conditioning was not working
Breathtakingly beautiful riad. The staff were all helpful, accomodating and delightful, the food wonderful and it was a magical stay. I highly recommend it to anyone staying in Rabat. If you stay there, be sure to have dinner one night in the courtyard. Nothing to dislike. A lovely and peaceful riad.
The room was elegant and the air con. was excellent - no noise. The pool area was a treat to relax and we were given a bowl of fruit to help our hunger. I did not think that the breakfast serving staff had any idea of what was required. On our second day the breakfast was not served for 15 minutes. Apart from this the staff were very helpful but often missing. I booked the hotel 7 months in advance for 4 nights for my sons wedding only to be told the week before that the room was double booked and we were offered an alternative for 2 nights in a completely different location. This was not good and I was told that the staff did not co-ordinate the bookings. This caused disruption on day 3 which lost us time, especially when we arrived at Riad Kalla, the room was not even ready.
Friendly, great food, great service, beautiful rooms and riad. Helpful staff. No
1-There is no T.V in the rooms 2-The Picher in the site is bigger than realty 3-Win I want to cancel the booking to move on to another hotel because of the location is in the medial of the markets , they said you I have to bay for the 3 days witch I booked already in advanced but am not satisfied with hotel .
The staff were wonderful and the Riad provided a lovely haven A bit expensive and the breakfast could have been a bit more imaginative
it s such a beautiful, relaxed and quiet place, the room was very nice, the staff has a very personal way of treatment, the best place (not even the most expensive) we stayed at in a city during the whole trip, a little hard to find but go to Rue Consul, they will pick you up from there or the parking nearby. actually nothing, but I should mention that the Internet did not work in the room but it worked well in the courtyard so I did not mind about that at all...
Good looking riad hotel right in the middle of the Medina, but pretty quiet on the inside and very friendly staff. Not having the key of the main door can be inconvenient when the guard is gone for a walk, but when you call him he will be there in no-time.
Stunning renovation of two old mansions into a lovely Riad in the heart of the Marrakech medina. Great breakfasts and attentive service. No wifi was available in the room, probably due to the thick concrete construction. Wifi in the public areas was questionable at best.