Quer guardar como a sua moeda permanente, ou apenas nesta visita?
A localização é excelente, visita-se os principais pontos turísticos à pé. Não está preparado para pessoas com necessidades especiais de locomoção.
O Hotel é muito bem localizado, atendimento fantástico Precisa renovar a parte comum que é muito bonita mas está envelhecida
O atendimento é diferenciado, quarto muito amplo e confortável. Não há internet disponível sem pagamento de taxa para os hóspedes.
A disponibilidade de internet gratuita nos quartos,camas confortaveis e alimpeza dos quartos
Ótimo cafe da manhã,horário bem flexível,bastante variado.Quarto amplo,limpo e bem iluminado. Falta de mesa de cabeceira de um dos lados da cama,iluminação deficiente no banheiro.
A cordialidade dos funcionários. O exagero da decoração, me senti dormindo em uma sala de museu ed não em um quarto.
Staff was very friendly, bilingual and helpful. We had a larger than typical room as it was handicapped accessible. The kids enjoyed the pull out sofa bed in the separate sitting area (separated by glass doors from the bedroom area) and the jetted tub. The location is very convenient to the Old City and The Citadel. Both areas are just a short 10-15 minute walk. There is also a bus station behind the hotel if you are in need of public transportation. There was a mini-fridge available for use which was spacious enough to hold the iPads and other gaming devices the kids use. There are plenty of mirrors in the bathroom as well as a magnifying mirror. The parking garage has very narrow travel lanes with many tight turns. We had a minivan and ended up scraping into a wall due to the tight turn to enter the garage. The parking spots themselves are also very tight with a minivan. If you have anything larger than a small sedan, you may find the underground parking area a challenge to navigate. The maximum height is just slightly over 6 feet so that could also prove challenging to larger vehicles. The lighting in the bathroom is a bit dim. We appreciated that there was a safe available in the room but found it's placement high in the closet inconvenient for an average height woman (I had to stand on a chair). I can't imagine how a wheelchair bound person would ever be able to reach that high without assistance. Our room was on the same level as the pool and had a window facing the walkway. Unfortunately, we needed to keep the curtains closed for privacy as it was a busy area so this made our room dark for most of our stay.
We enjoyed five nights in a family suite at Hotel Palace Royal. We had our adult nephew with us, and this struck the right balance of family togetherness and privacy -- even having two TVs was a plus. The hotel's location was convenient to everything, yet our room was quiet and the beds were very comfortable. The room layouts are well thought-out, including the spacious two-part bathroom. The decor and furnishings are elegant. Everything met and exceeded our expectations. In a city of great restaurants, we actually had one of our best meals of the trip at Le Beffroi, the steakhouse in the hotel! The rain kept us in that night, but we did not regret it. It was a special occasion meal, and we rate the selections, service, atmosphere, and quality all very high -- in fact, along with being a very good experience, it was a very good value! Room service for breakfast (a time-saver) was also good quality, and surprisingly no more expensive than a comparable breakfast in a restaurant in town. The pool is ideal for small children or adults who just want to get in and out, but it isn't suited for swimming laps. Rooms with balconies overlooking the pool might have some chlorine smell and noise.
The breakfast is at a restaurant downstairs - very good! Loved the shower, best shower heads (Directly above and on the Side) Parking was extra
The hotel staff were excellent, very helpful and friendly. The location was situated near all the major attractions Old Quebec City had to offer. The included breakfast was great, good selections and quality. The staff were happy to help direct us to the attractions and city transportation. We would definitely recommend this hotel and will stay there again next year.
walking distance to the cruise terminal. Farmers market right across the street. Walking distance to restaurants.
Localização, localização, localização Não é luxuoso, mas limpo e confortável. Ótima máquina de café no lobby. Bom custo-benefício Embora o café da manhã seja bom, o lugar onde é servido é muito cheio, tornando difícil você se servir.
Atendimento, limpeza, conforto, acesso, proximidade dos centros turísticos
Hotel excelente, nao ha de que reclamar!!! Ficaria de novo sem duvidas.
conforto ,limpeza, boa localizaçao , café da manha saboroso , além da cortesia 24 hs de cafezino ou capuccino.Vale a pena.
A localização é boa, o café da manhã é bom e tem uma máquina de café/chá/chocolate a disposição 24h. A roupa de cama estava puida (com pequenos buracos em alguns lugares), a cama fazia barulhos ao se movimentar durante a noite.
Funcionários, localização e conforto dos quartos.
Serviço da recepção excelente. Localização muito boa. Boa relação custo-benefício. Café da manhã incluído no preço e de boa qualidade.
O atendimento da recepcionista Caroline e de Mr. Gerald foram exclelentes. O hotel serve um cafe da mnha delicioso numa cestinha de palha graciosa, colocada na maçaneta do quarto; o quarto e uma gracinha, lençois deliciosos, escrivaninha moderna, um encanto mesmo; o restaurante tem preço muito bom e tomamos uma sopa maravilhosa. A limpeza do quarto foi bem fraca, faltava sabonete... A conta que nos foi apresentada no ckeck out foi bem acima; por sorte guardamos a copia do booking.com para reclamar e outra nota foi apresentada, com 42 dolares de diferença.
Quarto limpo, roupa de cama de boa qualidade, toalhas de banho grandes e macias. Situado em frente ao mercado do velho porto ,facilitando compras de frutas etc. Proximo a uma loja de conveniencias aberta 24 h. (dificil no Canadá) 1-O café da manhã. Era colocado em uma cesta na porta às 7h. Ocafé fazíamos no quarto - ocafé sempre saia ralo e frio (mesmo colocando água quente no recipiente da cafeteira....2 - A cama não era queen...
O atendimento, as instalações e a limpeza foram de ótima qualidade. O único ponto negativo é o elevador não chegar até o térreo, obrigando o hóspede a subir uma escada com a bagagem. Somente a falta do elevador no térreo.
O hotel é uma graça, o quarto e o banheiro ótimos. O atendimento também é muito bom. Na cestinha do café da manhã não é trazido leite, o que fez falta.
Where it was situated. The staff was very nice. The restaurant was very good. Our tv controls were not working. The staff came twice but the problem wasn't solved. The bathroom was extra small.
Location particularly its proximity to restaurants Rooms were a bit small and view was limited.
Design and look of the room We can hear the voice from others rooms.
Charming boutique hotel with many thoughtful amenities in addition to what would be expected. Ask for a higher floor than first floor. Our room was blocked by the wall of the old city which meant 1. ZERO view and 2. Our room was too bright because the lights for the wall also lit up our room until well passed midnight.
Great location, beautiful building, and co-located with the Theater. No complaints, loved it.
Character. Interesting decor Really small bathroom
The location was very convenient. At the edge of the old portion of the city. The staff was very friendly and helpful. The room is unique. The décor was fine and the bed was very comfortable but the shower/tub was a mess. Water leaked on the floor while showering and taking a shower was difficult because of the two levels of the tub. A bathroom update would help.
Parking and the really odd sliding doors in the washrooms that open up in front of the bed
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The location and price were both awesome. There was only a small restaurant/bar and we wanted to go for a drink after wandering about the city and were turned down because we didn't have a reservation. Not very typical to require a reservation to have a drink.
Location was wonderful. The town was very romantic! Small... but it was expected.
Da localização, pois possibilita visitar os principais pontos turísticos, caminhando. Adequar o tamanho dos móveis aos aposentos, pois, o quarto no qual fiquei era muito pequeno e tinha uma cama imensa, o que tornava dificil caminhar pelo quarto sem bater as pernas na cama. O colchão também merecia ser trocado.
O ótimo atendimento do pessoal. Inexistência de elevador e o café-da-manhã servido em outro lugar.
Do conforto e bom gosto do meu quarto, do uso livre da internet, da qualidade do café da manhã. Diária inferior a 24hs.
O silêncio e a tranquilidade locais. A falta de um elevador.
Tudo: atendimento, quarto, serviços, localização, preço, limpeza. The hotel deserves all the best comments. The staff is always ready to help, the location is perfect, the rooms are beyond all the expectatives and the hotel structure is near perfection. For those who care about the environment, this is a "green" hotel. Magnificent! Let alone the prices ... I spent nice vacations in Quebec.
Ótima localização na rua principal de Vieux Quebec. O hotel tem o seu interior todo reformado, os quartos são amplos e confortáveis, ótimo chuveiro e a sala com lareira próxima ao hall é muito aconchegante. O café deixado à porta do quarto pela manhã em uma cesta é muito simpático (mas claro, sem fartura ou muita variedade).
Hotel com boa localização podendo fazer vários passeios a pé, atendimento educado e atencioso dos funcionários. O quarto é bastante espaçoso. Vale a pena!
Hotel tem esplêndida localização, na parte velha da cidade. É muito charmoso e confortável. não
Breakfast was great. Good amount to get you started for day. I normally have two breakfasts and this was a great first one. They provided a breakfast for me on the morning i left seven though it was prior to breakfast time. They allowed me to check in early as I was a 'walk in'. Score big points there. The room suited me fine for the 2 nights i was in QC. I wasn't expecting anything lavish, just comfortable, clean and welcoming. All of which I got. For what I was looking for it was perfect.
The staff was very friendly and helpful with recommending restaurants and making reservations. The room was really cozy and clean. The modern bathroom was very nice! The location was great: right between two major streets, St. Jean & St. Louis, and close to the citadelle, parliment building and many little shops and restaurants. The indoor parking arrangement offered was very convenient. I am a light sleeper so I woke up whenever people were talking in the corridor/stairwell.
The staff was very friendly and extremely helpful, great location, good breakfast. One room we stayed in wasn't especially nice and had a bad view outside.
Staff and owners were friendly and helpful. We had to walk up a narrow flight of stairs to reach the bathroom in our room.
Great place to stay for a night or two, on walking distance from the Old Quebec city. Tiny shower tub. Wifi is almost useless and is available only for one user (while my wife's phone was connected, I couldn't since there was a message "User is already connected"). Not for families with children, just for adults. Parking is charged $11 for 24 hours across the street
Very nice rooms. Comfortable, nice kitchen facilities, well-maintained. Private. The sauna is clean, well operated and serves as the main aspect of the business. It would be nice to see a wider variety of clients in the sauna. I stayed 2 nights, mid-week... most clients were 55yrs and over. There were sometimes long waits to get access to the lobby/ reception: staff weren't always in attendance and on one occasion, did not arrive even after 10 minutes waiting, numerous bell ringing.
Spacious, attractive and very clean. Staff went out of their way to accommodate us. Location was great and a short walk to shopping and Restaraunts. Firm bed. We were on the third floor. No elevators.