Prós: Easy to find since is in one of the corners of the main square
Contras: Frontdesk wasn't helpful
Contras: there was a bath but no hot water. whats the point of getting a room with a bath if u have no water to put in it. perhaps i should have specified that i wanted water also
Prós: Great breakfast, clean room
Contras: Wifi didn't work in my room
Prós: Central location and nice staff. Good deal with booking (price-wise).
Contras: All the time problems with hot water, mainly just lukewarm if you got lucky. Rooms in the second floor and with a window to the street are noisy. Hotel has events between second and first floor, ...
Prós: For the price the hotel was great. Being in front of the Plaza de Armas was a plus.
Prós: Location, facilities, cofort and price wise. Close walk to the Malecon for a inexpensive fish lunch meal everyday.
Contras: Lobby area needs more AC. Very humid, after 10:00. Breakfast included in the same except for the eggs. Power comes and goes at times.
Prós: Clean, comfy, nice balcony, safe, center of city. Free airport pickup. Hot shower, air conditioning. Watched my luggage for 6 days no charge
Contras: Some staff no English but communicated through translator on their computer, super friendly. Their elevator made very loud dings, woke me up
Prós: Gostei muito do atendimento, da ótima localização e do conforto. Com certeza foi um excelente custo/benefício.
Prós: The location and staff ! Taxi to the airport is included .
Contras: No hot water half of the time I tried to shower. No elevator working. Breakfast was serving just until 9 am.
Prós: Wifi excelente
Contras: café da manhã
Prós: The staff were brilliant, Laniz spoke very good English and was extremely helpful, it was expensive I comparison to other hotels but we'll worth the extra cost for the added comfort.
Prós: The included free breakfast, the helpful staff, the comfortable and spacious rooms.
Contras: It would have been good if at least one of the staff could speak English. The WIFI was broken and I had to sit outside my room to get a connection.
Prós: - Breakfast buffet was simply great - the hotel provided breakfast with local ingredients. - Location from the city center was good - less than 5 min by taxi.
Contras: - I complained about some dark water coming out of the spout and shower, as well as the main light bulb from the bathroom that was not working, but nobody from the hotel staff came to repair or even ...
Prós: Air conditioner worked great. The room had a safe but the combo part didn't work so the staff gave me the safe key to use instead.
Contras: The restaurant was unprepared for large parties at lunch or dinner. It took very long to get the food from the kitchen.
Prós: Staff were very accommodating to our group.
Contras: I stayed in a room in the 100's and my friends stayed in the 300's and although they had to deal with some noisy party-goers a few times their rooms very much nicer than mine. Especially the ...
Prós: Located rigth next to The river/lake with a great view
Contras: Surrounded by esktremely noisy nabors - Dirty - warn out - kind people, but i can not recommend this for people who enjoy calm surroundings - they should cut their price by 50% at least compared to ...
Prós: location is great
Contras: feels a little run down.
Prós: the stuff are great very quiet place marvelous lake view