We liked the proactive way the Front Office manager handled our botched pick up from the station. We did not like the gloomy club lounge, poor F&B presentations in the lounge and some over familiar staff.
Good sized room, clean, well located.
The weather and the food was quite good quality. Lack of choice of dining areas, expensive wine, even local S.African wines. Expensive transfer from airport to hotel, which did not arrive on time.
Currently extensive building work within the building which is noisy from early morning.
The hotel certainly deserves the 5 stars status it has. We enjoyed our stay. The staff were always on hand to assist when we required help.
the rooms were amazing and clean....great value for money....and the staff were 5 star class!!
Very central, fancy and with nice staff.
The european country club\house type planning and decor. Gardens, ponds and walkways. Road noise. Location. Out of date TV. Tired decor.
Just leaving!!! I could not face breakfast and left as soon as possble Its an old run down, dark and miserable place to stay. Its in desperate need of a major renovation. Will never stay again. My wife hated it and could wait to leave.We asked for a quiet room and had heavy traffic noise and ducks quacking all night long.